AOC Q32E2N LCD Monitor User Manual

Model: Q32E2N

Safety

National Conventions

This document describes notational conventions used throughout the manual.

Notes, Cautions, and Warnings

Power

The monitor should be operated only from the type of power source indicated on the label. If unsure about the power supply, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug for safety. If your outlet does not accommodate this plug, have an electrician install the correct outlet or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods to protect it from power surges.

Do not overload power strips and extension cords, as this can result in fire or electric shock.

For satisfactory operation, use the monitor only with UL-listed computers with appropriate receptacles (100-240V AC, Min. 5A).

The wall socket shall be installed near the equipment and be easily accessible.

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. Move a product and cart combination with care.

Never push any object into the slot on the monitor cabinet, as it could damage circuit parts causing fire or electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow its instructions.

Leave some space around the monitor for adequate air circulation to prevent overheating, which may cause fire or damage to the monitor.

Recommended Ventilation Areas:

Install on the wall:

Leave at least 4 inches (10cm) on the sides and bottom, and 12 inches (30cm) on the top.

Install with stand:

Leave at least 4 inches (10cm) on the sides and bottom, and 12 inches (30cm) on the top.

Cleaning

Clean the cabinet regularly with a cloth. Use a soft-detergent to wipe out stains, avoiding strong-detergents that could damage the product cabinet.

When cleaning, ensure no detergent leaks into the product. The cleaning cloth should not be too rough to avoid scratching the screen surface.

Please disconnect the power cord before cleaning the product.

[Illustration: Person spraying cleaning solution on a cloth, then wiping the monitor screen with the cloth. Another illustration shows a disconnected power cord.]

Other

If the product emits a strange smell, sound, or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.

Ensure that ventilating openings are not blocked by a table or curtain.

Do not expose the LCD monitor to severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

Power cords shall be safety approved. For Germany, H03VV-F, 3G, 0.75 mm2, or better is required. For other countries, use suitable types accordingly.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjusting the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Setup

Contents in Box

[Illustration: Monitor, CD Manual, Warranty Card, Stand, Base, Power Cable, DP Cable, HDMI Cable]

Note: Not all signal cables are provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base

Follow the steps below to set up or remove the base:

[Illustration: Steps for attaching and detaching the monitor stand and base.]

Adjusting Viewing Angle

For optimal viewing, look at the full face of the monitor and adjust the monitor's angle to your preference. Hold the stand to prevent the monitor from toppling when changing the angle.

The monitor can be adjusted between -5° and 23°.

[Illustration: Diagram showing the monitor tilted at different angles.]

NOTE: Do not touch the LCD screen when changing the angle, as it may cause damage or break the screen.

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

1. Power

2. HDMI

3. DP

4. Earphone

[Illustration: Back panel of the monitor showing ports labeled 1, 2, 3, 4.]

Connect to PC:

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If not, refer to Troubleshooting.

To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting

This monitor can be attached to a separately purchased wall mounting arm. Disconnect power before this procedure.

Follow these steps:

  1. Remove the base.
  2. Follow the manufacturer's instructions to assemble the wall mounting arm.
  3. Place the wall mounting arm onto the back of the monitor, aligning the arm's holes with the monitor's holes.
  4. Insert the 4 screws into the holes and tighten.
  5. Reconnect the cables. Refer to the wall mounting arm's user manual for instructions on attaching it to the wall.

Note: VESA mounting screw holes are not available for all models. Please check with the dealer or official department of AOC.

Adaptive-Sync function

Adaptive-Sync function works with DP/HDMI.

Compatible Graphics Card:

Recommended list (also check www.amd.com):

Adjusting

Hotkeys

[Illustration: Monitor control buttons labeled 1 through 5.]

ButtonFunction
1. Source/ExitSource/Exit
2. Clear Vision/<Clear Vision/<
3. Volume/>Volume/>
4. Menu/EnterMenu/Enter
5. PowerPower

Menu/Enter

When there is no OSD, press the Menu/Enter button to display the OSD or confirm the selection.

Power

Press the Power button to turn on the monitor.

Volume

When there is no OSD, press the Volume button to activate the volume adjustment bar. Press < or > to adjust volume.

Source/Exit

When the OSD is closed, pressing the Source/Exit button activates the Source hot key function.

Clear Vision

  1. When there is no OSD, press the < button to activate Clear Vision.
  2. Use the > or > buttons to select between weak, medium, strong, or off settings. The default setting is always "off".

[Illustration: Clear Vision On/Off toggle.]

Press and hold the < button for 5 seconds to activate the Clear Vision Demo. A message "Clear Vision Demo: on" will be displayed for 5 seconds. Press Menu or Exit to dismiss the message. Press and hold < again for 5 seconds to turn off Clear Vision Demo.

[Illustration: Clear Vision Demo: On message on screen.]

Clear Vision function enhances image viewing by converting low-resolution and blurry images into clear and vivid images.

OSD Setting

Basic and simple instruction on the control keys.

[Illustration: OSD menu with various settings like Contrast, Brightness, Eco mode, etc.]

  1. Press the MENU button to activate the OSD window.
  2. Press < Left or > Right to navigate through the functions. Once the desired function is highlighted, press the MENU button to activate it. Press < Left or > Right to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU button to activate it.
  3. Press < Left or > to change the settings of the selected function. Press [Enter] to exit. To adjust other functions, repeat steps 2-3.
  4. OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off, then press the Power button to turn the monitor on. To unlock the OSD, press and hold the MENU button while the monitor is off, then press the Power button to turn the monitor on.

Notes:

Luminance

[Illustration: OSD Luminance settings table.]

SettingRangeDescription
Contrast0-100Contrast from Digital-register.
Brightness0-100Backlight Adjustment.
Eco modeStandardStandard Mode.
TextText Mode.
InternetInternet Mode.
GameGame Mode.
MovieMovie Mode.
SportsSports Mode.
ReadingReading Mode.
UniformityUniformity Mode
GammaGamma1Adjust to Gamma 1.
Gamma2Adjust to Gamma 2.
Gamma3Adjust to Gamma 3.
DCROnEnable dynamic contrast ratio.
OffDisable dynamic contrast ratio.
HDR ModeHDR PictureSelect HDR Mode.
HDR Movie
HDR Game

Note: When "HDR Mode" is set to "non-off", the items "Contrast", "Brightness", "Gamma" cannot be adjusted.

Color Setup

[Illustration: OSD Color Setup settings table.]

SettingValueDescription
Color Temp.WarmRecall Warm Color Temperature from EEPROM.
NormalRecall Normal Color Temperature from EEPROM.
CoolRecall Cool Color Temperature from EEPROM.
sRGBRecall SRGB Color Temperature from EEPROM.
UserRestore Color Temperature from EEPROM.
Full EnhanceOn or OffDisable or Enable Full Enhance Mode
Nature SkinOn or OffDisable or Enable Nature Skin Mode
Green FieldOn or OffDisable or Enable Green Field Mode
DCB ModeSky-blueOn or OffDisable or Enable Sky-blue Mode
AutoDetectOn or OffDisable or Enable AutoDetect Mode
OffOn or OffDisable or Enable Off Mode
DCB DemoOn or OffDisable or Enable Demo
Red0-100Red gain from Digital-register.
Green0-100Green gain from Digital-register.
Blue0-100Blue gain from Digital-register.
LowBlue ModeReading / Office / Internet / Multimedia / OffDecrease blue light wave by controlling color temperature.

Note: When "HDR Mode" under "Luminance" is set to "non-off", all items under "Color Setup" cannot be adjusted.

Picture Boost

[Illustration: OSD Picture Boost settings table.]

SettingRangeDescription
Bright Frameon or offDisable or Enable Bright Frame
Frame Size14-100Adjust Frame Size
Brightness0-100Adjust Frame Brightness
Contrast0-100Adjust Frame Contrast
H. position0-100Adjust Frame horizontal Position
V. position0-100Adjust Frame vertical Position

Note: Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.

When "HDR Mode" under "Luminance" is set to "non-off", all items under "Picture Boost" cannot be adjusted.

OSD Setup

[Illustration: OSD Setup settings table.]

SettingValueDescription
LanguageEnglishSelect the OSD language
Timeout5-120Adjust the OSD Timeout
DP Capability (only for certain models)1.1/1.2If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1. Please be noted that only DP1.2 supports Adaptive-Sync function.
H. Position0-100Adjust the horizontal position of OSD
V. Position0-100Adjust the vertical position of OSD
Transparency0-100Adjust the transparency of OSD
Break Reminderon or offBreak reminder if the user continuously works for more than 1hrs.

Game Setting

[Illustration: OSD Game Setting options.]

SettingValueDescription
Game ModeOffNo optimization by Smart image game
FPSFor playing FPS (first Person Shooters) games. Improves dark theme black level details.
RTSFor playing RTS (Real Time Strategy). Improves the image quality.
RacingFor playing Racing games, Provides fastest response time and high color saturation.
Gamer 1User's preference settings saved as Gamer 1.
Gamer 2User's preference settings saved as Gamer 2.
Gamer 3User's preference settings saved as Gamer 3.
Shadow Control0-100Shadow Control Default is 50. Adjust from 50 to 100 or 0 to increase contrast for clear picture. 1. If picture is too dark, adjust from 50 to 100. 2. If picture is too white, adjust from 50 to 0.
Low Input LagOn/OffTurn off frame buffer to decrease input lag.
Overdrive (only for certain models)Off / Weak / Medium / StrongAdjust the response time.
Game Color0-20Game Color provides 0-20 level for adjusting saturation to get better picture.
Dial PointOn or OffThe "Dial Point" function places an aiming indicator in the center of the screen for helping gamers to play First Person Shooter (FPS) games with accurate and precise aim.
Adaptive-Sync (only for certain models)On or OffDisable or Enable Adaptive-Sync. Adaptive-Sync Run Reminder: When Adaptive-Sync is enabled, there may be flashing in some game environments.
Frame Counter (only for certain models)Off / Right-up / Right-Down / Left-Down / Left-UpDisplay V frequency on the corner selected.

Note: When "HDR Mode" under "Luminance" is set to "non-off", the items "Game Mode", "Shadow Control", "Game Color" cannot be adjusted.

Extra

[Illustration: OSD Extra settings table.]

SettingValueDescription
Input SelectSelect Input Signal Source
Off Timer0-24hrsSelect DC off time
Image RatioWide / 4:3 / 1:1 / Movie1 / Movie2Select image ratio for display.
DDC/CIYes or NoTurn ON/OFF DDC/CI Support
ResetENERGY STAR® or NoReset the menu to default (ENERGY STAR® available for selective models)

Resolution: 3840(H)X2160(V)

H. Frequency: 133KHz

V. Frequency: 60Hz

Exit

[Illustration: Exit OSD button.]

Exit the main OSD.

LED Indicator

StatusLED Color
Full Power ModeWhite
Active-off ModeOrange

Troubleshoot

Problem & QuestionPossible Solutions
Power LED Is Not ONMake sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. Check the power cord connection and power supply. Check the cable connection (HDMI or DP). Note: HDMI/DP input is not available on every model.
No images on the screenIf the power is on, reboot the computer. If the initial screen appears, boot the computer in the applicable mode (safe mode for Windows 7/8/10) and change the video card frequency. Refer to "Setting the Optimal Resolution". If the initial screen does not appear, contact the Service Center or your dealer. If you see "Input Not Supported", the signal from the video card exceeds the monitor's maximum resolution and frequency. Adjust accordingly. Make sure AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has Ghosting Shadowing ProblemAdjust the Contrast and Brightness Controls. Press to auto adjust. Ensure you are not using an extension cable or switch box. Plug the monitor directly to the video card output connector. Move electrical devices that may cause interference away from the monitor. Use the maximum refresh rate for the current resolution.
Picture Bounces, Flickers Or Wave Pattern Appears In The PictureThe Computer Power Switch should be ON. The Computer Video Card should be snugly fitted in its slot. Ensure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable for bent pins. Check computer functionality by observing the CAPS LOCK LED. Inspect the monitor's video cable for damaged pins. Ensure proper connection to the computer.
Monitor Is Stuck In Active Off-ModeInspect the monitor's video cable and ensure proper connection to the computer.
Missing one of the primary colors (RED, GREEN, or BLUE)Inspect the monitor's video cable and ensure no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.
Picture has color defects (white does not look white)Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screenUse Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press to auto-adjust.
Regulation & ServicePlease refer to Regulation & Service Information in the CD manual or www.aoc.com for details.

Specification

General Specification

CategorySpecificationDetails
PanelModel nameQ32E2N
Driving systemTFT Color LCD
Viewable Image Size80cm diagonal
Pixel pitch0.2727(H)mm x 0.2727(V) mm
VideoHDMI Interface & DP Interface
Separate SyncH/V TTL
Display Color1.07B Colors
Horizontal scan range30-114kHz
Horizontal scan Size(Maximum)698.112mm
Vertical scan range48-75Hz
Vertical Scan Size(Maximum)392.688mm
Optimal preset resolution2560x1440@60Hz
Max resolution2560x1440@75Hz
Plug & PlayVESA DDC2B/CI
OthersPower Source100-240V~, 50/60Hz
Power ConsumptionTypical (default brightness and contrast): 40W. Max. (brightness = 100, contrast =100): ≤ 60W
Physical CharacteristicsConnector TypeDP/HDMI/Earphone out
Signal Cable TypeDetachable
EnvironmentalTemperatureOperating: 0°~40°, Non-Operating: -25°~ 55°
HumidityOperating: 10% ~ 85% (non-condensing), Non-Operating: 5% ~ 93% (non-condensing)
AltitudeOperating: 0~5000 m (0~ 16404ft), Non-Operating: 0~12192m (0~40000ft)

Preset Display Modes

STANDARDRESOLUTIONHORIZONTAL FREQUENCY(kHz)VERTICAL FREQUENCY(Hz)
VGA640x480@60Hz31.46959.94
VGA640x480@67Hz3566.667
VGA640x480@72Hz37.86172.809
VGA640x480@75Hz37.575
DOS MODE720x400@70Hz31.46970.087
DOS MODE720x480@60Hz29.85559.710
SD720x576@50Hz31.2550
SVGA800x600@56Hz35.15656.25
SVGA800x600@60Hz37.87960.317
SVGA800x600@72Hz48.07772.188
SVGA800x600@75Hz46.87575
SVGA832x624@75Hz49.72574.551
XGA1024x768@60Hz48.36360.004
XGA1024x768@70Hz56.47670.069
XGA1024x768@75Hz60.02375.029
XGA1024x768@75Hz60.24174.927
SXGA1280x1024@60Hz63.98160.02
SXGA1280x1024@75Hz79.97575.025
Full HD1920x1080@60Hz67.560
QHD2560x1440@60Hz88.78759.951
QHD2560x1440@75Hz111.02874.968

Pin Assignments

[Illustration: Diagram of 19-Pin Color Display Signal Cable connector.]

19-Pin Color Display Signal Cable

Pin No.Signal NamePin No.Signal NamePin No.Signal Name
1.TMDS Data 2+9.TMDS Data 0-17.DDC/CEC Ground
2.TMDS Data 2 Shield10.TMDS Clock +18.+5V Power
3.TMDS Data 2-11.TMDS Clock Shield19.Hot Plug Detect
4.TMDS Data 1+12.TMDS Clock-
5.TMDS Data 1 Shield13.CEC
6.TMDS Data 1-14.Reserved (N.C. on device)
7.TMDS Data 0+15.SCL
8.TMDS Data 0 Shield16.SDA

[Illustration: Diagram of 20-Pin Color Display Signal Cable connector.]

20-Pin Color Display Signal Cable

Pin No.Signal NamePin No.Signal Name
1ML_Lane 3 (n)11GND
2GND12ML_Lane 0 (p)
3ML_Lane 3 (p)13CONFIG1
4ML_Lane 2 (n)14CONFIG2
5GND15AUX_CH(p)
6ML_Lane 2 (p)16GND
7ML_Lane 1 (n)17AUX_CH(n)
8GND18Hot Plug Detect
9ML_Lane 1 (p)19Return DP_PWR
10ML_Lane 0 (n)20DP_PWR

Plug and Play

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

Models: LCD Monitor, Q32E2N

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