BlueStar Rangetops RNB & Platinum Series Use & Care Manual

Introduction & Safety

This appliance was designed for ease of installation and operation. However, we recommend that you read all sections of this manual before you begin installation. Installation must be performed by an approved gas installer or gas service technician or the warranty is void. In the Commonwealth of Massachusetts a licensed plumber or gas fitter capable of reviewing and performing the manufacturer's installation checklist should install this appliance. The installation checklist is included at the rear of this booklet.

Do not remove permanently affixed labels, warnings or data plates from your appliance. This may void the manufacturer's warranty and/or hinder effective servicing and maintenance.

These instructions are to remain with the appliance and the consumer is to retain them for future reference.

⚠️ WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

WHAT TO DO IF YOU SMELL GAS

Installation and service must be performed by a qualified installer, service agency or the gas supplier.

NOTE: WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED SERVICE AGENT. YOU MAY REQUEST WARRANTY SERVICE BY CALLING 800-449-8691. YOU MAY ALSO REQUEST SERVICE VIA THE INTERNET BY SUBMITTING THE SERVICE REQUEST FORM AT WWW.BLUESTARCOOKING.COM

In the Commonwealth of Massachusetts, gas connections must be performed by a licensed plumber or licensed gas fitter.

⚠️ WARNING: This product can expose you to chemicals including carbon monoxide which is known to the state of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

Thank You & Welcome

Thank you for your purchase and welcome to the BlueStar® Family! BlueStar® rangetops are designed for discerning home chefs who demand restaurant-quality results in their own kitchens. As the owner of a new BlueStar® rangetop you can look forward to years of culinary excellence. You will prepare meals with the speed and accuracy of a professional chef right in your own kitchen. All equipment is designed and manufactured to the highest quality standards in the industry specifically to meet the needs of the world's most demanding chef: you. From simmering to sautéing, these versatile rangetops provide the flexibility you need in any cooking application. Please review and familiarize yourself with this Use & Care Guide which includes operating and cleaning instructions as well as tips for getting the most out of your rangetop.

Since 1880, we have been handcrafting the highest quality ranges at our Pennsylvania factory. If your rangetop ever needs attention, please be sure to use a BlueStar® certified service provider recommended by our sales service team.

We hope you enjoy your new rangetop,
The BlueStar® Team

Service Information

Fill in the following details for your future reference. In the event you require parts or service, this information will be needed to ensure you receive the highest quality service we can provide.

Date of Purchase:
Model Number:
Serial Number:
Dealer Name:
Dealer Phone:
Dealer Address:
Date of Installation:
Installer Name:
Installer Phone:
Installer Address:

Our service team can be reached at 1-800-449-8691 or serviceteam@bluestarcooking.com. Please take a few moments now to fill in the Service Information above for your future reference.

Your installer should complete the Performance Checklist, found in the Installation Manual or in the back of this manual, before leaving your residence. To validate your warranty you must mail or submit online this form within 15 days of installation and a copy of your receipt to: Warranty Department, Prizer-Painter Stove Works Inc., 318 June Avenue Blandon, PA 19510 or www.bluestarcooking.com/support/product-registration/.

NOTE: ALL RANGETOPS SHOULD BE INSPECTED UPON ARRIVAL. PER THE WARRANTY ANY COSMETIC ISSUES MUST BE REPORTED TO YOUR DEALER WITHIN 7 DAYS OF DELIVERY. THE PERFORMANCE CHECKLIST (PAGE 30) MUST BE COMPLETED BY THE CERTIFIED INSTALLER WITHIN 15 DAYS OF INSTALLATION AND SEND IN.

WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED SERVICE AGENT. YOU MAY REQUEST WARRANTY SERVICE BY CALLING 800-449-8691. YOU MAY ALSO REQUEST SERVICE VIA THE INTERNET BY SUBMITTING THE SERVICE REQUEST FORM AT WWW.BLUESTARCOOKING.COM

In the Commonwealth of Massachusetts, gas connections must be performed by a licensed plumber or licensed gas fitter.

Important Safety Instructions

SAVE THESE INSTRUCTIONS

Read all instructions before using your appliance. Follow these important safety precautions to reduce the risk of fire, electric shock, personal injury or property damage.

Do not remove permanent labels, warnings or data plates or the serial number from your appliance. Removal may void the manufacturer's warranty and/or hinder effective servicing and maintenance.

⚠️ WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

Do not store gasoline, aerosol cans, sealed containers or any flammable vapors and liquids in the vicinity of this or any other appliance.

If You Smell Gas

Installation must be performed by an approved gas installer or gas service technician or the warranty is void. In the Commonwealth of Massachusetts a licensed plumber or gas fitter capable of reviewing and performing the manufacturer's installation should install this appliance.

General Safety Instructions

SAVE THESE INSTRUCTIONS

Your appliance should be installed by a qualified gas installation technician. Have the technician show you the exact location of the gas shutoff valve on the incoming gas line so you know how to turn off the gas if necessary.

IMPORTANT SAFETY INFORMATION

SAVE THESE INSTRUCTIONS

KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGETOP

IN THE EVENT OF FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING

Cooktop Safety Instructions

Getting Started

We know you are excited to start cooking with your new BlueStar® rangetop. Before you begin, it is essential that you follow these steps for safe and optimal use.

Warranty Department
Prizer-Painter Stove Works Inc.
318 June Avenue
Blandon, PA 19510

? ATTENTION: Season your griddle or French Top before first use.

Burners

Before You Begin

? ATTENTION: Each of your burners has a specific BTU (British Thermal Unit) rating. Before disassembly, note the location of each burner. If a burner is replaced in the wrong position it may not function correctly.

Become familiar with the location of your burners. Below are the standard burner configurations.

RNB Models – 24", 30", 36", 48", 60"

[Diagram description: RNB Models burner configurations show various layouts of SIMMER, 15K, and 22K BTU burners across 24", 30", 36", 48", and 60" models.]

Platinum™ Series Models – 24", 30", 36", 48", 60"

[Diagram description: Platinum Series Models burner configurations show various layouts of Simmer, 15K, 18K, 22K, and 25K BTU burners across 24", 30", 36", 48", and 60" models.]

Burner Operation

? ATTENTION: If the burner does not ignite, see the Before Calling for Service section for possible causes and solutions. Burners have a re-ignite feature in case the flame is extinguished for any reason. It may take several seconds for the burner to re-ignite.

CAUTION: Never operate the burner with the knob set between the HIGH and OFF position. The flame will NOT re-ignite in this position and a gas leak could occur.

Burner Settings

? ATTENTION: If the flame is set too high in relation to the edge of the pot or pan, you might scorch the backguard or other areas around your rangetop.

Do not leave empty non-stick pans on the French Top as the heat may damage the coating and the French Top surface.

At the HIGH setting, flames should appear as a defined cone with a dark blue center and light blue outside. Some yellow/orange flame may be seen depending on the type of gas and the supply line.

Ring Grates and Top Grates

? TIP: When placing the top grate back on the burner support, locate the sides with the raised edges and ensure they are positioned to the left/right side of the burner. Insert the ring grate into the top grate by aligning the small notch in the top grate with the small indents in the ring grate.

If the top grate is unsteady, remove both the top & ring grates, and adjust the four screws in the corners underneath the top grate accordingly to even out the top grate.

Simmer Burner

The SIMMER burner gives you a choice of simmer settings from SIMMER to HIGH. The SIMMER setting can be used to gently melt chocolate and hold delicate sauces at low temperatures.

? ATTENTION: Your ring grates, top grates and burner heads may darken over time with use. This is normal.

? TIP: To prevent your burners from darkening at an uneven rate, rotate the ring grate and top grates between more and less active burners.

Burner Cleaning

Ring Grates and Top Grates

? TIP: Clean spills as soon as possible to prevent sticking and build up.

? TIP: If you have a nick or chip you can season the area to prevent rusting. Nicks or chips are not covered under warranty.

? ATTENTION: Do not submerge the burner grates in water for extended periods of time. Prolonged exposure to moisture may cause rusting.

CAUTION: Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your appliance.

Reinstall grates in cooktop and make sure they are seated properly, and do not move unsteadily from side to side.

Burner Heads

? ATTENTION: Burner head locations are specific to the valves on the front of the unit. If burner heads are removed for cleaning or other purposes, they must be re-installed in the same location they were removed from. Failure to do so may result in a burner that will not light or possibly have a high flame.

? TIP: Clean spills as soon as possible to prevent sticking and build-up, and to keep the burner ports clear.

If needed, the burner head can be removed for cleaning:

? ATTENTION: If the igniter wire is wet, you will hear clicking and the burner will not ignite. Turn the burner off, wait and try again later. It will light after drying. Burner might ignite but clicking may continue until igniter dries.

Wok Cooking

Every burner is wok fitted and can be used for wok cooking without a separate wok ring.

? TIP: For best results, use your rangetop's highest BTU rated burner for stir-frying, which are located in the front of the rangetop.

Integrated Griddle (Some Models)

Before You Begin

You must season your integrated griddle before using. The seasoning process prevents food from sticking and the griddle from rusting. After seasoning, with time and use, your griddle will darken and develop a rich blue/black color, which is normal.

? ATTENTION: If you purchased a cast iron griddle separately, do NOT follow the seasoning directions.

Seasoning Your Integrated Griddle

? ATTENTION: The complete seasoning process takes approximately 90 minutes and requires attention.

⚠️ WARNING: Griddle is very hot! Use care with next steps to prevent burns. Do not remove griddle from cooktop.

? ATTENTION: Do NOT heat the griddle beyond 375°F during the seasoning process.

? TIP: If food begins sticking to the griddle over time, repeat the seasoning process as needed.

Integrated Griddle Operation

? ATTENTION: Turn off griddle when not in use.

Integrated Griddle Cleaning

? ATTENTION: Never flood a hot griddle plate with cold water. This may cause the griddle grate to crack or warp, and will void your warranty.

Charbroiler (Some Models)

Before You Begin

Your charbroiler grate is reversible. One side has narrow slats for use with delicate foods like fish and some vegetables. The other side has wider slats for use with larger foods items like steak and chicken. Before igniting the burner, decide which side is best for the dish you are preparing and place that side face up.

CAUTION: Do not light the charbroiler with food on the grates.

Charbroiler Operation

Etching on front control panel to indicate Griddle knob.

? ATTENTION: The ignition process may take up to three minutes. You might smell gas before the broiler lights. This is normal.

⚠️ WARNING: Do NOT put your face or hair near the charbroiler.

Charbroiler Cleaning

CAUTION: Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your appliance.

French Top (Some Models)

Before You Begin

You must season your French Top surface before use. The seasoning process prevents the surface from rusting. After seasoning, with time and use, your French Top surface will darken and develop a rich patina color which is normal.

Seasoning your French Top Surface

? ATTENTION: The complete seasoning process takes approximately 60 minutes and requires attention.

⚠️ WARNING: French Top surface is very hot! Use care with next step to prevent burns.

? TIP: As the French Top surface heats, it will change color to varying shades of blue and black. This is normal and part of the seasoning process.

? TIP: If you see rust spots on the French Top surface, repeat the seasoning process.

French Top Operation

Etching on front control panel to indicate French Top knob.

⚠️ WARNING: The French Top's center ring can reach temperatures above 700°F, use extreme caution when operating.

CAUTION: Do not use silicone or plastic utensils on the French Top. They will be damaged when in contact with the hot surface.

? ATTENTION: Do not leave non-stick pans on the French Top without food. This may cause damage to the pans.

French Top Cleaning

? ATTENTION: Never flood a hot French Top ring or surface with cold water. This may cause the French Top's steel plates to crack or warp, and will void your warranty.

Interchangeable Griddle/Charbroiler System (Platinum™ Series Only)

The Platinum™ Series Griddle/Charbroiler system allows for two-zone cooking, with up to 40,000 BTUs of heat. The cast iron, interchangeable, griddle charbroiler system lets you use the griddle or charbroiler anywhere on the rangetop. Visit bluestarcooking.com to see the system in action.

The Interchangeable Griddle Charbroiler System comes with 6 pieces:

  1. Cast iron frame (skirt) that holds the griddle or charbroiler in place
  2. Cast iron, two-sided griddle (flat or ribbed surface)
  3. Cast iron, two-sided (narrow or standard slats) charbroiler grates that are placed side-by-side
  4. Cast iron, two-sided (narrow or standard slats) charbroiler grates that are placed side-by-side
  5. Stainless steel diffuser (grease diverter), to protect the burners when using the charbroiler
  6. Stainless steel cover, for use when the system is kept permanently on the rangetop

⚠️ WARNING: All the pieces of the griddle charbroiler system will be hot during and after use. Use extreme caution while cooking. Make sure the parts are cool before cleaning.

Operation

? TIP - For easier clean-up, add some water to the grease pan underneath the charbroiler before using.

Cleaning

Care and Cleaning

⚠️ WARNING: Make sure the cooktop surface is cool before cleaning.

PART/MATERIALCLEANINGFREQUENCYATTENTION
BackguardClean with stainless steel cleaner. Follow cleaner manufacturer's instructions.As neededDo NOT use steel wool, metal pads or abrasive cleaners.
Discoloration may occur with heavy use.
Burner Top Grates / Cast IronWash grates in hot, soapy water. Rinse well and dry thoroughly.
For heavy soiling, use a commercially available oven cleaner. Follow the cleaner manufacturer's instructions.
With each useDo not submerge in water for extended periods as this may cause rusting.
Do NOT allow commercial oven cleaner to touch painted or stainless steel surfaces.
Burner Ring Grate/Cast IronWash grates in hot, soapy water. Rinse well and dry thoroughly.
For heavy soiling, use a commercially available oven cleaner. Follow the cleaner manufacturer's instructions.
With each useDo not submerge in water for extended periods as this may cause rusting.
Do NOT allow commercial oven cleaner to touch painted or stainless steel surfaces.
Burner Ports / Cast IronUse a push pin or safety pin to clear clogged burner ports.As neededDo not use a wooden or plastic toothpick, or any other material that can break.
Charbroiler GratesWash in hot soapy water using a non-metallic grill brush. Rinse well and dry thoroughly.After every useClean the Charbroiler grease Drip Pan after every use.
Grease PanRemove from rangetop. Discard grease and wash in hot soapy water. Apply stainless steel cleaner as needed with a rag, following cleaner manufacturer's instructions.As needed depending on use.Do NOT use abrasive sponges or steel wool.
Exterior Body / Stainless SteelOnly moving in the direction of the grain, clean with hot, soapy water. Rinse well and dry thoroughly.
For tough stains, use a commercial stainless steel cleaner and follow the cleaning manufacturer's instructions.
As neededDo NOT use steel wool, metal pads or abrasive cleaners.
Do NOT use any metal objects to scrape the surface.
Do NOT allow citrus or tomato juices to sit and dry on the surface. Citric acid can discolor stainless steel.
French TopWipe surfaces with warm wet cloth. Dry with a cotton towel. Apply a light coat of corn oil or high smoke point oil.As needed.Make sure the French Top always has a light coat of oil to prevent rusting.
GriddleClean with hot soapy water – light oil coating after cleaning.
? TIP: Pay extra attention to drip pan when using the griddle.
After every useNo abrasive sponges
Clean the griddle grease Drip Pan after every use.
Raised Griddle/BroilerWire racks: Follow Oven Rack cleaning instructions
Drip tray: Follow Drip Tray cleaning instructions.
After every useDo NOT put cold water on a hot griddle.

Before Calling for Service

Check these helpful tips for any problems with your rangetop. If you need additional help call BlueStar® Customer Service at 1-800-449-8691.

PROBLEMPOSSIBLE CAUSESOLUTION
Burner will not ignite – no "clicking" soundNo electrical power to the unit.
Igniter not connected to lead wire.
Igniter not connected to the correct lead wire
Lead wire is worn on chipped.
Lead wire is not connected to spark module.
Plug into a three-prong electrical outlet that is properly grounded.
Check and re-set circuit breaker for the unit.
Connect igniter to orange lead wire.
Connect igniter to the orange lead wire attached to the burner.
Check for signs of wear or chips. Call service.
Call for service.
Burner will not ignite – "clicking" sound, but no sparkGas not turned on
Clogged burner ports
Venturi tube not aligned with the orifice
Lead wire is in the drip tray
Air shutter needs adjustment.
Turn on gas supply.
Use a push pin to clear ports.
Position venturi tube over orifice.
Attach lead wire to igniter.
See Top Burner Low Flame Adjustment instructions.
Burner will not ignite – "clicking" sound with sparkGas not turned on
Burner head not in correct location
Faulty igniter (dirty or cracked)
Turn on gas supply.
Identify burners and move them to the correct location.
Let burners dry and try again.
Burner ignites – "clicking" sound does not stopBurners are wet
Burner setting too low
Air draft flowing over cooktop
Electrode wires not properly connected
Electric plug not in grounded outlet.
Turn off, re-ignite and change setting.
Eliminate draft source.
Connect electrode wires.
Check outlet polarity.
Plug unit into a three-prong electrical outlet that is properly grounded.
Burner doesn't fully igniteClogged burner ports
Partial gas supply
Burner not properly positioned
Low flame setting needs adjustment
Burner head not in correct location
Use a push pin to clear ports.
Make sure gas supply is fully on.
Check that burner is in the proper location.
See Top Burner Air Shutter Adjustment instructions.
Identify burners and move them to the correct location.
Burner ignition delay – "clicking" sound then ignition whooshAir shutter needs adjustmentTurn burner to LOW setting to ignite.
See Top Burner Air Shutter Adjustment instructions.
Lazy flame – floats, larger in size than normalLow propane supply (for LP users)
Low flame setting needs adjustment
Fill the propane tank.
Turn on/off valve fully to on.
See Top Burner Air Shutter Adjustment instructions.
Lifting flame – well-defined with visible inner core, noisy, gap between burner and flameIncorrect regulator setting.
Low flame setting needs adjustment
Set regulator to proper setting - Liquid Propane or Natural Gas.
See Top Burner Air Shutter Adjustment instructions.

Maintenance

Air Shutters

Air shutter adjustments are pre-set at the factory. However depending on a variety of factors including the type of gas supply, these adjustments may need to be fine-tuned after installation. A qualified installer should make these adjustments at the time of installation.

Any air shutter adjustments that are needed after installation are not covered by your warranty.

? ATTENTION: Air Shutter Checklist

Before making any adjustments to the air shutters, verify the following:

  1. Rangetop is completely cool.
  2. Gas source type (natural gas or liquid propane) and pressure matches the serial plate and is set properly. This setting is typically checked and adjusted by a service technician using a manometer.
  3. Gas pressure regulator is set properly to natural gas or liquid propane.
  4. Orifice is aligned and parallel with the venturi tube to the burner, the venturi is properly positioned over the orifice, and that the burner is properly seated.

Top Burner Air Shutter Adjustment

A properly adjusted burner will have sharp conical shaped blue flames. However, on some larger burners (22,000 BTU or 25,000 BTU) the cones are close together and blend into one another. The flame should be almost all blue. If your flames do not appear, follow the instructions to adjust the air shutter.

? TIP: Propane gas sometimes produces a yellow tipped flame. This is normal.

? ATTENTION: Before you begin, follow the steps in the Air Shutter Checklist. Make sure burner is cool.

  1. Remove the ring grate, top grate, griddle or charbroiler associated with the burner(s) that need adjusting.
  2. Remove the burner to expose the air shutter adjustment screw in the burner cavity.
  3. Use a Phillips screwdriver to loosen the air shutter tightening screw.
  4. Use your fingers to adjust the air shutter gap:
    • Widen the gap to remove yellow tips and to eliminate a lazy flame
    • Reduce the gap to remove a lifting flame.
  5. Tighten the air shutter screw and replace the burner.
  6. Test it to make sure the adjustments have corrected the issue.
  7. If needed, turn off the burner and repeat steps 3 and 4.
  8. When adjustments are complete, turn off the burner and tighten the shutter screw with the screwdriver.
  9. Replace the burner and make sure the venturi is over the orifice.
  10. Replace any grates and cooking sections.

Top Burner Low Flame Adjustment

At its lowest setting, a properly adjusted burner will produce a steady flame about 1/8" above the burner ports. If your flames do not appear, follow the instructions to adjust the flame height.

? ATTENTION: Before you begin, follow the steps in the Air Shutter Checklist.

  1. Push and turn the burner fully counterclockwise to the lowest simmer setting. Leave burner on.
  2. Remove the burner knob from the valve stem by pulling the knob straight toward you. Set the knob aside.
  3. Use a wrench to secure the valve stem while you make the adjustments.
  4. Insert a 1/8" flat-head screwdriver blade into the “D” shaped valve stem and is inserted into the adjusting screw.
    • To lower the flame, turn the adjusting screw clockwise 1/8 of a turn at a time until the flame is at the desired height.
    • To raise the flame, turn the adjusting screw counter clockwise 1/8 of a turn at a time until the flame is at the desired height.
  5. To replace the knob, align the "D" shaped cut-out on the knob with the valve stem.
  6. Push the knob straight onto the valve stem and turn the knob clockwise to the off position.
  7. To check new burner height: Push and turn the burner knob counter clockwise to the lowest simmer. If you hear a clicking sound but the burner does not ignite, repeat the steps to increase the flame height until the burner ignites and remains lit at the lowest simmer setting.

? TIP: This adjustment will also adjust the burner's high flame setting.

Igniter Replacement

  1. For a front burner, remove the ring grate and top grate from the burner that needs the replacement igniter. For a rear burner, remove the ring grates and top grates from both the front and rear burners.
  2. Within the burner cavity, locate and disconnect the orange lead wire by pulling on the plastic connector.
  3. Remove the burner assembly and attached venturi tube from the burner cavity by pulling it up and towards the back of the rangetop until it is free.
  4. Turn over the burner assembly and use a Phillips screwdriver to remove the screw that attaches the igniter to the burner head. Remove the igniter.
  5. Insert the new igniter into the burner assembly, making sure it is aligned properly with the burner ports.
  6. Secure the igniter to the burner assembly with the same screw.
  7. Reinstall the burner assembly:
    • Lean over and look inside the burner cavity to see the round brass orifice which supplies the gas to the burner.
    • Slide the burner head assembly into the burner cavity, making sure the open end of the metal venturi tube (attached to the burner head) fits over the brass orifice.
    • The burner head should be level, with the two prongs on the bottom of the burner head seated through the holes on the burner support.
  8. Reconnect the two orange lead wires with the plastic connector.

? ATTENTION:

9. Test the unit for proper operation.

Performance Checklist

This checklist has been developed to assure proper installation of your appliance.

To validate your warranty you must mail or submit online this form within 90 days of installation and a copy of your receipt to: Warranty Department, Prizer-Painter Stove Works Inc., 318 June Avenue Blandon, PA 19510 or www.bluestarcooking.com/support/product-registration.

Customer Information (Please Print)

Name:Product Information (Please Print)Model No:
Address:Serial No:
City:Purchase Date:
State, Zip Code:Installation Date:
e-mail:Installer's Name:
Telephone:Company:
Dealer:Telephone:

CHECK ALL THAT APPLY

Appearance and Aesthetics

Installation

Ignition

Flame Adjustment

Air/Gas Mixture

Valve Operation

Controls

Electrical Connection

Gas Connection

Limited Warranty

BlueStar® Cooking Appliances, BlueStar® Ventilation Hoods, Prizer Hoods® Ventilation Hoods and Abbaka Ventilation hoods and remote blowers

Before using your Product, please read this Limited Warranty and Arbitration Clause carefully to understand your rights.

This Warranty is provided to you by Prizer-Painter Stove Works, Inc. (“Prizer-Painter”), which warrants the parts of your BlueStar® cooking appliance, BlueStar® ventilation hood, Prizer Hoods® ventilation hood, or Abbaka ventilation hood or remote blower (“Product”), as described below.

This Warranty covers the owner of the residence in which the Product is installed, and his or her spouse (“Owner” or "You").

Products Covered

This Warranty applies only to BlueStar® cooking appliances, BlueStar® ventilation hoods, Prizer Hoods® ventilation hoods and Abbaka ventilation hoods and remote blowers purchased in the continental U.S. and Canada on or after April 1, 2019. This Warranty applies only to Product sold by a BlueStar® authorized dealer or Prizer-Painter directly for use in residential properties only. Products must be installed by a qualified, licensed installer. Any service call deemed to be the result of improper installation shall be the responsibility of the owner. This Warranty is also void if the original factory installed serial number is altered or removed from the Product.

Products Not Covered

This Warranty does not apply to Products installed or used in any commercial or other non-residential property such as, but not limited to, day care facilities, hotels, motels, firehouses and nursing homes. This Warranty does not cover Products installed outside the U.S. or Canada. This Warranty does not apply to gas type conversions on cooking appliances not completed by a certified gas technician, licensed plumber or certified BlueStar® servicers.

Full Two-Year Warranty

Product Registration is not required to obtain Warranty Coverage but is highly recommended for optimal servicing and affects the length and certain remedies available under the warranty.

If the Product is properly registered within 90 days of Installation Date: For two (2) years from the date that the Product is originally installed, this Warranty covers all parts and labor to repair or replace, at our discretion, any functional component of the Product, that is defective in materials or workmanship. Replacement service will only be provided if and when attempts to repair the Product have been exhausted. Such repair or replacement service must be performed by a factory authorized service agent located within 100 miles roundtrip from the location of the Product. Service will be provided during normal business hours. The Owner will be responsible for any and all costs associated with additional mileage, non-standard service or overtime, and special equipment required to remove the Product so that service may be performed. Prizer-Painter reserves the right to deny warranty coverage for excessive installation delays.

For products not properly registered: For one (1) year from the date that the Product is originally installed, this Warranty covers all parts and labor to repair or replace, at our discretion, any functional component of the Product, that is defective in materials or workmanship. Replacement service will only be provided if and when attempts to repair the Product have been exhausted. Such repair or replacement service must be performed by a factory authorized service agent located within 100 miles roundtrip from the location of the Product. Service will be provided during normal business hours. The Owner will be responsible for any and all costs associated with additional mileage, non-standard service or overtime, and special equipment required to remove the Product so that service may be performed. Prizer-Painter reserves the right to deny warranty coverage for excessive installation delays.

Limited Cosmetic Component Warranty

This Warranty covers the repair or replacement of all cosmetic component flaws for thirty (30) calendar days from the date of delivery of the Product to the owner's home from a BlueStar® authorized dealer. Cosmetic components include top grates, ring grates, plate rail, kick panel, body sides, glass, control panel, door panel, back guards, oven seals), front sides of hoods, and hoods strapping. Cosmetic components flaws include visible chips, scratches, dents, provided, however, that cosmetic flaws caused by freight damage are excluded.

Limited Warranty on Floor Models Not Used For Demonstration

Floor Models are covered by a one (1) year limited functional parts and related services warranty, with proof of date of installation. There is no cosmetic warranty of any kind for floor models.

Limited Warranty on Floor Models Used For Demonstration

Floor Models used for demonstration are covered by a ninety (90) day limited parts warranty only, with proof of date of installation. There is no service or cosmetic warranty of any kind for floor models.

Limited Warranty on Product Refurbished

Refurbished Products are covered by a six (6) months limited functional parts and labor warranty, with proof of installation, as well as an additional six (6) months limited parts warranty. There is no cosmetic warranty of any kind on Refurbished Product.

Registration

Registration is strongly recommended. While not necessary to effectuate warranty coverage, it is the best way for Prizer-Painter to communicate with you about important events and also provides additional warranty coverage. TO REGISTER, please fill out the “Performance Checklist and Warranty Form” located online at www.bluestarcooking.com/support/product-registration. Or mail the form located in the back of the Product Use and Care Manual to: Warranty Department, Prizer-Painter Stove Works, 318 June Avenue, Blandon, PA 19510-9566.

Obtaining Warranty Service

If a Warranty claim is not submitted as required, such claim will be invalid and will not be honored.

To obtain Warranty service, where applicable, the Owner must call the Service Center (toll free: 1-800-449-8691) or fill out the online form at www.bluestarcooking.com/service to report a warranty claim, and may be required to, at the time, provide (1) the model number of the Product, (2) the serial number of the Product, (3) proof of delivery, (4) a signed installation receipt, (5) a description of the claimed defect, and (6) proof of purchase of the Product, including the original retail receipt or invoice to establish the Warranty Period. Prizer-Painter must be given an opportunity to inspect any Product subject to a warranty claim. All warranty related service repairs must be performed by a factory authorized service agent.

This Limited Warranty gives you specific legal rights, and you may also have other rights that may vary from state to state or province to province.

Out of Warranty Product

Prizer-Painter is under no obligation, at law otherwise, to provide you with any concessions, including repairs, pro-rates or Product replacement, once this warranty has expired.

What Is Not Covered

This Warranty does not cover, and specifically excludes:

This warranty is in lieu of all other express warranties. No employee or representative of Prizer-Painter is authorized to make any modification, extension or addition to this Limited Warranty.

ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY. Some states and provinces do not allow limitations on implied warranties, so the above limitation may not apply to you.

THE OWNER AND PRIZER-PAINTER AGREE THAT THE REMEDIES SET OUT HEREIN ARE THE OWNER'S EXCLUSIVE REMEDIES FOR BREACH OF ALL WARRANTIES, EXPRESS OR IMPLIED.

WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY OR BREACH OF CONTRACT, OR ANY THEORY, PRIZER-PAINTER SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR EXPENSES, SUCH AS, EXTRA UTILITY EXPENSES, SHIPPING COSTS RELATED TO REPAIR OR REPLACEMENT OF ANY PRODUCT OR DAMAGES TO PROPERTY, RESULTING FROM BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these provisions may not apply to you.

Arbitration Clause

BlueStar® Cooking Appliances, BlueStar® Ventilation Hoods, Prizer Hoods® Ventilation Hoods and Abbaka Ventilation Hoods and remote blowers

ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS. YOU SHOULD ALSO CONSIDER CONSULTING WITH OTHERS ABOUT ARBITRATION BECAUSE THE INFORMATION PROVIDED IS NOT INTENDED TO CONTAIN A COMPLETE EXPLANATION OF THE CONSEQUENCES OF ARBITRATION.

  1. Parties: This arbitration clause affects your rights against Prizer-Painter Stove Works, Inc. and any of its affiliates or employees or agents, successors, or assigns, all of whom together are referred to as “we” or “us” for ease of reference.
  2. ARBITRATION REQUIREMENT: EXCEPT AS STATED BELOW, ANY DISPUTE BETWEEN YOU AND ANY OF US SHALL BE DECIDED BY NEUTRAL, BINDING ARBITRATION RATHER THAN IN COURT OR BY JURY TRIAL. “Dispute” will be given the broadest possible meaning allowable by law. It includes any dispute, claim, or controversy arising from or relating to your purchase of a Prizer-Painter Product, any warranty upon the unit, or the unit's condition. The arbitrator(s) shall have the exclusive power and jurisdiction to make all procedural and substantive decisions concerning the Dispute including the power to determine the question of arbitrability including the scope or applicability of this Arbitration Clause. The arbitration requirement applies to all claims including those arising out of contract and tort, pursuant to statute, or otherwise.
  3. CLASS-ARBITRATION WAIVER: ARBITRATION IS HANDLED ON AN INDIVIDUAL BASIS. IF A DISPUTE IS ARBITRATED, YOU AND WE EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US, AND US AGAINST US, OR AS A PRIVATE ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE CAPACITY. YOU AND WE ALSO WAIVE ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS.
  4. Discovery and Other Rights: Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit. This applies to both you and us. Other rights that you or we would have in court may not be available in arbitration. Please read this Arbitration Clause and consult the rules of the arbitration organizations listed below for more information.
  5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO LITIGATE ANY DISPUTE BETWEEN YOU AND ANY OF US IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRATION, IF THE DISPUTE MEETS ALL REQUIREMENTS TO BE HEARD IN SMALL CLAIMS COURT.
  6. OPTING OUT OF THIS ARBITRATION CLAUSE: YOU MAY OPT OUT OF THIS ARBITRATION CLAUSE WITHIN 60 DAYS OF WHEN WARRANTY COVERAGE BEGINS, IF YOU INFORM PRIZER-PAINTER IN WRITING, VIA REGISTERED MAIL (SENT TO PRIZER-PAINTER CONSUMER AFFAIRS , Prizer-Painter Stoveworks, 318 June Avenue Blandon, PA 19510-9566. THAT YOU ARE OPTING OUT. Please also provide your name, address, product model and serial number and proof of purchase. There is no other procedure to opt out. Opting out of this Arbitration Clause will not affect your other rights under this warranty.
  7. Governing Law: The procedures and effect of the arbitration clause will be governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) rather than by state law concerning arbitration. The law governing your substantive warranty rights and other claims will be the law of the state in which you purchased your Prizer-Painter Product. Any court having jurisdiction may enter judgment on the arbitration award.
  8. Rules of the Arbitration: If the amount in controversy is less than $50,000, the arbitration will be decided by a single arbitrator to be appointed according to the rules of the arbitration association that is chosen. If the amount in controversy is greater than or equal to $50,000, the arbitration will be decided by a panel of three arbitrators. The arbitrator(s) will be chosen pursuant to the rules of the administering arbitration organization. You may choose either of the following arbitration organizations, and its applicable rules: the American Arbitration Association, 1633 Broadway, 10th Floor, New York, NY 10019 (www.adr.org), JAMS, 1920 Main Street, Ste. 300, Irvine, CA 92614 (www.jamsadr.com), or any other organization that you may choose subject to our approval. These organizations' rules can be obtained by contacting the organization or visiting its website. If the chosen arbitration organization's rules conflict with this Arbitration Clause, the provisions of this Arbitration Clause control. The award of the arbitrator(s) shall be final and binding on all parties.
  9. Location of the Arbitration Hearing: Unless applicable law provides otherwise, the arbitration hearing will be conducted in the federal judicial district in which you reside.
  10. Costs of the Arbitration: Each party is responsible for its own attorney, expert and other fees, unless awarded by the arbitrator(s) under applicable law. Prizer-Painter will pay your share of the fees charged by the arbitration organization and arbitrator(s) beyond the first $200. Where permissible by law, you may be required to reimburse Prizer-Painter for the fees of the arbitration organization and arbitrator(s) in whole or in part by decision of the arbitrator(s) at the discretion of the arbitrator(s).
  11. Survival and Enforceability of this Arbitration Clause: This Arbitration Clause shall survive the expiration or termination, or any transfer, of the warranty on your unit. If any part of this Arbitration Clause, except waivers of class-action rights, is found to be unenforceable for any reason, the remainder shall remain enforceable. If, in a case in which class-action allegations have been, a waiver of class-action rights is found to be unenforceable with respect to all or some parts of a dispute, the remainder of this Arbitration Clause shall be unenforceable as those parts. Instead, those parts will be severed and proceed in court, with the remaining parts proceeding in arbitration.
  12. Confidentiality. The arbitrator(s), Prizer-Painter and Owner will maintain confidentiality of the proceedings including but not limited to all information gathered, prepared and presented for purposes of the arbitration relate to the Dispute.
  13. Informal Process to Resolve Disputes. Our goal is to resolve claims fairly and quickly. For any Dispute that You have against Prizer-Painter, you agree to first contact Prizer-Painter and attempt to resolve the claim informally by sending written notice of your claim by email to legal@bluestarcooking.com. The notice must include (a) your name, address, email address and mobile telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief being sought. If You and Prizer-Painter cannot reach an agreement within thirty (30) days after such notice is received, then either party may submit this Dispute to binding arbitration as set forth above or where applicable to small claims court.

PDF preview unavailable. Download the PDF instead.

RGTNB486GV2-manual Microsoft Word 2010 Microsoft Word 2010

Related Documents

Preview BlueStar Freestanding Ranges Use & Care Manual
This comprehensive Use & Care Manual provides essential information for BlueStar freestanding ranges, including models from the RCS, RNB, RPB, Platinum, and Precious Metals series. It details critical safety guidelines, proper installation procedures, everyday operation, detailed cleaning instructions, and troubleshooting tips to ensure optimal performance and longevity of your BlueStar range.
Preview BlueStar Freestanding Range Use & Care Manual: Safety, Operation, and Maintenance Guide
Comprehensive Use & Care Manual for BlueStar Freestanding Ranges (RCS, RNB, Platinum, Precious Metals series). Covers safety, installation, operation, cleaning, and maintenance for optimal performance. Includes model details and service information.
Preview BlueStar Freestanding Ranges Use & Care Manual: RCS, RNB, RPB, Platinum, Precious Metals
Comprehensive Use & Care Manual for BlueStar Freestanding Ranges, including models RCS, RNB, RPB, Platinum, and Precious Metals. Provides essential safety instructions, operation guides, cleaning tips, and troubleshooting for your BlueStar range.
Preview BlueStar Free Standing Ranges Use & Care Manual
Discover how to safely operate, clean, and maintain your BlueStar free standing range. This manual covers models RCS, RNB, RPB, Heritage Classic, and Platinum Series, offering expert tips for culinary excellence.
Preview BlueStar Free Standing Ranges Use & Care Manual
This manual provides essential information for the safe installation, operation, and maintenance of BlueStar Free Standing Ranges, including RCS, RNB, RPB, Heritage Classic, and Platinum™ Series models. Learn about features, safety precautions, and troubleshooting.
Preview BlueStar Free Standing Ranges Use & Care Manual: RCS, RNB, RPB, Heritage Classic, Platinum Series
Comprehensive guide for BlueStar Free Standing Ranges (RCS, RNB, RPB, Heritage Classic, Platinum Series). Covers safe operation, installation, cleaning, and maintenance.
Preview BlueStar Free Standing Ranges Use & Care Manual
Explore the BlueStar® Free Standing Range Use & Care Manual for models RCS, RNB, RPB, Heritage Classic, and Platinum Series. This guide offers essential information on safe operation, installation, maintenance, and cleaning, empowering home chefs with culinary excellence.
Preview BlueStar Free Standing Range Installation Manual
Comprehensive installation guide for BlueStar free-standing gas ranges (RCS, RNB, RPB, Heritage, Classic, Platinum Series). Covers site preparation, clearances, unpacking, gas and electrical connections, safety, and performance checks.