Soundcore R100 Quick Start Guide
For FAQs, detailed user manual and more information, please visit: www.soundcore.com/support
Product Information
Model: A3981, A3981L, A3981R
Input: 5V = 0.5A
Charging time: 2 hours
Playtime: 6.5 hours (Total 25 hours with charging case)
Manufacturer: Anker Innovations Limited
Address: Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
UK Address: ANKER TECHNOLOGY (UK) LTD, Suite B, Fairgate House, 205 Kings Road, Tyseley, Birmingham, B11 2AA, United Kingdom
Germany Address: Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3, 80807 Munich, Germany
Customer Service & Warranty
Warranty: 24-month limited warranty. This warranty is additional to the legal rights consumers have when buying this product.
Support: Lifetime technical support.
Contact:
- Email: service@soundcore.com
- Email (Middle East & Africa): support.mea@soundcore.com
- Email (Japan): support@anker.com
- US Phone: +1 (800)988 7973 (Mon-Fri 6:15-17:00 PT)
- UK Phone: +44 (0) 1604 936200 (Mon-Fri 6:00-11:00 GMT)
- Germany Phone: +49 (0) 69 9579 7960 (Mon-Fri 6:00-11:00)
- Japan Phone: 03 4455 7823 (Mon-Fri 9:00-17:00)
- China Phone: +86 400 0550 036 (Mon-Fri 9:00-17:30)
- Korea Phone: +82 02 1670 7099 (Mon-Fri 10:00 - 17:00)
- Middle East & Africa Phone: +971 42463266 (Sun-Thu 9:00-17:30 GMT+4)
- UAE Phone: +971 8000320817 (Sun-Thu 9:00-17:30 GMT+4)
- KSA Phone: +966 8008500030 (Sun-Thu 8:00-16:30 GMT+3)
- Kuwait Phone: +965 22069086 (Sun-Thu 8:00-16:30 GMT+3)
- Egypt Phone: +20 8000000826 (Sun-Thu 7:00 - 15:30 GMT+2)
Getting Started
1. Wearing
Choose the EarTips that fit your ears best.
2. Charging
Important: Fully dry off the USB charging port before charging. Use a certified USB-C charging cable to prevent any damage.
3. Powering On/Off
Open the charging case; the earbuds will automatically power on.
To power off, place the earbuds in the charging case and close it.
4. Pairing
Open the charging case; the earbuds will automatically enter the Bluetooth pairing mode.
Select "Soundcore R100" on your device's Bluetooth list to connect.
5. Controls
Single Earbud Use:
- Touch Control:
- Press once: Play/Pause music, Answer/End call
- Press twice: Next track
- Press and hold for 2 seconds: Activate voice assistant
Both Earbuds Use:
- Left Earbud:
- Press twice: Previous track
- Right Earbud:
- Press twice: Next track
- Press and hold for 2 seconds: Enter pairing mode
EQ Mode Switching:
- Press and hold both touch controls for 2 seconds to switch between Soundcore Signature, Bass Booster, and Podcast EQ modes.
6. Resetting
Reset if the earbuds cannot properly pair with each other or with other devices.
- Place the earbuds into the charging case and keep the case open.
- Press and hold the button on the case for 10 seconds until the LED indicators on the charging case flash red 3 times quickly. This confirms that the reset was successful.
7. LED Light Guide
LED Indicators on Earbuds:
- Flashing white: Pairing mode
- Steady white: Connected
- Flashing red: Low battery
- Steady red: Charging
- Light off: Fully charged or no power
LED Indicators on Charging Case:
- Flashing red 3 times: Reset successful
