Frequently Asked Questions

Right-Click Functionality in iPadOS

A right-click on iPadOS is equivalent to a long-press with a finger. When using a mouse, you do not need to hold down the click to make the menu appear; it displays instantly.

Note: This functionality depends on support from the app developer.

Changing Mouse Scrolling Direction on iPadOS

You can alter the scrolling direction of your mouse from 'Natural Scrolling' to the reverse direction. Follow these steps:

1. Navigate to Settings > General > Trackpad and Mouse.
2. Slide the toggle to the left to disable Natural Scrolling.

Pairing a Logitech Mouse to iPad via Bluetooth

To pair your mouse with an iPad, follow these instructions:

1. Turn your mouse ON. The LED indicator should begin blinking rapidly. If it does not, press and hold the Easy-Switch button on the mouse.
2. Open iPad Settings and tap on Bluetooth.
3. Select your mouse from the list of available devices.

Warning Message When Connecting a Logitech Device to iPadOS

You may encounter a warning message when connecting your Logitech device. If this occurs, ensure that only the devices you intend to use are connected. Having too many connected devices can increase interference.

If you experience connectivity problems, disconnect any Bluetooth accessories that are not currently in use. To disconnect a device:

• In Settings > Bluetooth, tap the information icon (ⓘ) next to the device name, then tap Disconnect.

Bluetooth Mouse or Keyboard Not Recognized After Reboot on macOS (Intel-based Mac) with FileVault

If your Bluetooth mouse or keyboard fails to reconnect at the login screen after a reboot and only reconnects after logging in, this may be related to FileVault encryption. When FileVault is enabled, Bluetooth mice and keyboards will only re-establish connection after you log in.

Potential Solutions:

• If your Logitech device includes a USB receiver, using it will resolve this issue.
• Use your MacBook's built-in keyboard and trackpad to log in.
• Use a USB keyboard or mouse to log in.

Note: This issue is resolved in macOS 12.3 and later on M1-based Macs. Users with older versions may still encounter this problem.

About the Ergonomic Shape of the MX Vertical

The MX Vertical mouse is engineered with a shape that provides full palm support, allowing your hand and wrist to maintain a more natural posture and grip during use.

Reconnecting the MX Vertical Mouse to a Unifying Receiver

You can use the Logitech Unifying Software to reconnect your MX Vertical mouse.

Note: If you do not have the software, it can be downloaded.

After installing the Unifying software, follow these steps to connect your device to a new Unifying receiver:

1. Turn on the MX Vertical and ensure the charging cable is unplugged.
2. Press the Easy-Switch button to select the desired channel for connection.
3. Press and hold the button for three seconds until the LED indicator blinks rapidly, initiating discovery mode.
4. Open the Logitech Unifying Software and follow the on-screen prompts to connect your device. When requested, plug the Unifying receiver into a functional USB-A port.

Connecting the MX Vertical to a Unifying Receiver for the First Time

Note: A USB-A port is required for this process.

1. Ensure your MX Vertical is powered on and the charging cable is disconnected.
2. Use the Easy-Switch button located on the bottom of the device to select the channel you wish to pair. If this is the first time pairing to this channel, the LED should blink rapidly.
3. Connect the Unifying receiver to a working USB-A port. The channel LED will stop blinking and remain steadily lit.

Connectivity Range of the MX Vertical Unifying Receiver

The Unifying receiver offers a connection range of up to 10 meters (33 feet). For the most stable connection, it is recommended to keep the device in close proximity to the receiver.