Teltonika TAT100 Asset Tracker Quick Start Guide
01. First Start
Follow these steps to get your TAT100 device operational:
- Remove the device cover.
- Insert the Micro-SIM card. Ensure the PIN request is disabled or note how to enter it later via the Configurator. The cut-off corner of the Micro-SIM card should point towards the slot.
- Flip the power switch to the ON position.
- Configure the device using the Teltonika Configurator software.
- Once configuration is complete, reattach the cover and secure it in place.
- The device is now ready for use.
⚠️ Important: Micro-SIM card insertion or removal must be performed only when the device is turned off. Failure to do so may damage the Micro-SIM card or prevent the device from detecting it.
02. Configure Your Device
02.01. PC Preparation (Windows)
Before configuring the device, prepare your Windows PC:
- Download the Teltonika COM port drivers from: TeltonikaCOMDriver.zip
- Extract the downloaded file and run `TeltonikaCOMDriver.exe`.
- Follow the on-screen prompts, clicking "Next" and then "Install".
- Upon completion, click "Finish" to exit the driver setup.
02.02. Configurator (Windows)
The Teltonika Configurator software is used for device configuration. It requires Microsoft Windows OS and MS .NET Framework version 4.6.2 or newer.
By default, devices have factory settings unless pre-configured. These settings should be adjusted to meet user requirements.
- Connect the device to your computer using a Micro-USB cable.
- Open the Teltonika Configurator software.
- The configuration process starts by interacting with the connected device within the software.
⚠️ Connection Issues: If the device is not detected or a connection cannot be initiated, check the following:
- Ensure the SIM card is inserted correctly.
- Verify that APN, Domain, and Port settings are accurate.
- Confirm that GPRS functionality is enabled by your GSM provider.
- Check for GSM network coverage.
- Ensure the server is reachable.
Resolve these issues before proceeding with further configuration.
Tracking Settings
The TAT100 offers different tracking modes:
- Periodic: Collects positioning data at fixed intervals. The configuration range is from 360 to 259,200 seconds.
- Scheduler: Collects positioning data based on a set schedule, allowing up to 6 data transmissions per day on specified days.
After configuring the device, click the "Save to device" button.
Once saved, disconnect the device from USB and reattach the cover.
02.03. Important Configuration Notes
GPRS Settings & Connection Test
It is highly recommended to test the network connection from the device to the server before finalizing TAT100 configuration.
Follow these steps for testing:
- Configure the necessary parameters: APN, Server Domain, and Server Port.
- Save the configuration to the device by clicking the "Save to device" button.
- Initiate the connection test by pressing the "Test Connection" button.
Upon clicking "Test Connection", the TAT100 will create a high-priority record and attempt to connect to the server immediately.
Schedule Rules
When setting up the schedule:
- Intervals between different scheduled times must be at least 6 minutes.
- Days of the week must be selected and highlighted for the device to send records according to the set schedule.
For more detailed information on configuring the device using Teltonika Configurator, refer to the Teltonika TELEMEDIC wiki knowledge base: https://wiki.teltonika-mobility.com
03. Characteristics
Technical specifications for the Teltonika TAT100:
Module
| Name | Teltonika TM2500 |
|---|---|
| Technology | GSM/GPRS/GNSS/Bluetooth |
GNSS
| Receiver | GPS, GLONASS, GALILEO, BEIDOU, SBAS, QZSS, DGPS |
|---|---|
| Channels | 33 channel |
| Tracking sensitivity | -165 dBm |
| Accuracy | < 3 m |
| GNSS receiver start times | Hot < 1s, Warm < 25s, Cold < 35s |
Cellular
| Technology | GSM/GPRS Multi-Slot Class 12 (up to 240 kbps)/ GPRS Mobile Station Class B |
|---|---|
| 2G bands | Quad-band GSM 850/900/1800/1900 MHz |
| Data support | SMS (text) |
Power
| Internal batteries | 2x 2700mAh extremely low self-discharge Li-SOCl2 batteries 3.6V (19.44 Wh) |
|---|
Interface
| GNSS, GSM antenna | Internal High Gain |
|---|---|
| Chipset | Ultra-low-power Bluetooth BlueNRG-232 |
| Sensors | Accelerometer |
| USB | 2.0 Micro-USB |
| SIM | Micro-SIM, eSIM possibility |
Bluetooth
| Specification | Compliant with Bluetooth v4.2 + LE |
|---|---|
| Supported peripherals | Temperature and humidity sensor |
Memory & Buttons
| Memory | 128 MB internal flash memory (220,000 records) |
|---|---|
| Buttons | On/Off switch |
Features
- Configuration and firmware update: FOTA Web (cloud-based firmware over the air solution), Teltonika Configurator (USB)
- Scenarios: Enhanced tamper detection, Accelerometer wake up, GNSS and LBS, Indoor tracking, Bluetooth sensor support (Light, Temperature, Humidity, etc.), Recover mode, Manual Geo-fence, Movement detection, Scheduler with time zones, Tracking on stop / on move, Backup Tracking, Static navigation.
- Protocols: UDP/TCP
- Data sending: Main, Duplicate and Backup servers
- Security: Configuration password, SMS login and password, Authorized GSM numbers list
- Time Synchronization: GNSS, NTP, NITZ
Physical Specification
| Dimensions | 78 x 63 x 28 mm (L x W x H) |
|---|---|
| Ingress Protection Rating | IP68 |
Certification & Approvals
| Regulatory (pending) | CE(RED), EAC, UCRF, REACH |
|---|
04. Safety Information
This section provides information on operating the TAT100 safely. Following these requirements and recommendations helps avoid dangerous situations. Please read and follow these instructions carefully before operating the device.
- ⚠️ Interference: All wireless devices are sensitive to electromagnetic interference. Wireless devices may affect each other's performance.
- ⚠️ Use only original batteries: Using uncertified or different types of batteries may cause the device to malfunction or explode.
- ⚠️ Use batteries safely: Protect batteries from moisture. Avoid extensive operation at high temperatures. Batteries are integrated; do not attempt to change or charge them.
- ⚠️ Operate the device in suitable conditions: Comply with local traffic laws. Do not operate the device with your hands while driving, as your safety is paramount.
- ⚠️ Be cautious near flammable materials and liquids.
- ⚠️ Other: To prevent mechanical damage, transport the device in shock-resistant packaging. If the device stops working properly, contact a qualified specialist, your local seller, or your UAB Teltonika Telemedic manager.
05. Troubleshooting
TAT100 doesn't send data to your configured server:
- Check if the device is turned on.
- Ensure Tracking settings are configured correctly.
- If using Scheduler tracking mode, verify that days are selected and highlighted in the configurator.
- Confirm the correct time zone is selected.
- Check that your APN, Domain, and Port are entered correctly and GPRS data is enabled.
If the device is not detected by the PC while plugged in:
- Try using a different COM port.
- Try a different Micro-USB cable.
- Reinstall the Teltonika COM Driver.
- Reinstall MS .NET Framework.
For more troubleshooting information, visit: wiki.teltonika-mobility.com
If these recommendations do not resolve the issue, contact your sales manager or Teltonika VipHelpDesk. Refer to the Teltonika Wiki Knowledge base for guidance on filling out a query.
06. Mounting Recommendations
- Place the device so that the GNSS antenna faces upwards towards the sky.
- Install the device in a location where the TAT100 has an unobstructed line of sight to the sky.
07. Warranty and Return Policies
Teltonika devices come with a 24-month warranty. All batteries have a reduced 6-month warranty period.
If a product fails within the warranty period, it may be:
- Repaired
- Replaced with a new product
- Replaced by a repaired product
- Replaced by an equivalent product if production is discontinued.
This warranty does not cover products purchased from unauthorized resellers or damage resulting from abuse, accident, modification, or other causes beyond Teltonika's reasonable control.
How to Submit a Warranty Claim
To obtain warranty service, register a Return Merchandise Authorization (RMA) query via VIP Helpdesk or contact your sales manager. A support engineer will initiate an RMA form after gathering information. This form must be printed and sent with the shipment.
More information is available at: https://teltonika-iot-group.com/warranty-repair/
08. Certifications and Approvals
The TAT100 has the following certifications and approvals:
- TAT100 EAC
- TAT100 UCRF
- TAT100 REACH
- TAT100 Declaration of IMEI assignment
- TAT100 Declaration of IMEI security
