Tesvor X500Pro Robot Vacuum User Manual

1. Safety Instructions

To reduce the risk of injury or damage, read these safety instructions carefully and keep them at hand when setting up, using, and maintaining this device.

Safety Instructions for X500Pro and Accessories

Warning

1. Do not disassemble, repair or refit the product without authorization; otherwise, it may damage the product or pose a hazard.
2. Do not use the device in an environment with a risk of fire or explosion.
3. This device is only to be used with the original power adapter; otherwise, it may be damaged or catch fire.
4. This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.
5. If the metal part of the power plug is dusty, please wipe it with a dry cloth.
6. The power adapter is applied to a 100-240V AC voltage. Please plug it into the socket properly and keep away from children.
7. Do not wash or soak the main body and electronic accessories in water; otherwise, the device may be damaged by a short circuit.
8. Do not damage, load weight on, heat, pull, or bend it.
9. During cleaning, please pay attention to the safety of toddlers and the elderly at home to avoid tripping, and to avoid injury please do not touch the wheel and side brush. (Please pay special attention to toddlers).
10. This device is for indoor use only. Please do not use it outdoors.
11. Do not allow metal and conductive materials to come in contact with the battery. It may result in a short circuit.

Attention

1. Do not touch the device with wet hands. It may result in an electric shock.
2. Do not place the device where it could easily fall, such as on tables, chairs, high platforms in room, etc.
3. The device has a sophisticated design and should be protected from long-term exposure to sunlight.
4. Do not use the device in humid environments, such as bathrooms.
5. Do not place the device near cigarette butts, lighters or open fires.
6. Clean the product at the end of charging.
7. Please turn off the power switch on the side of the robot when it is out of service for a long time.
8. Before using the device, please remove all vulnerable items on the floor, such as glass, lamps, and items such as wires and curtains that may become entangled with the side brush and suction passages.
9. When the dust box is full, please empty it into the garbage before using it again.
10. Do not use the robot to clean construction waste.
11. The operating temperature of the device ranges from 0 degrees Celsius to 40 degrees Celsius; please do not use it in a high-temperature environment.
12. Before the device is scrapped, please remove the battery from the robot. When you remove the battery, please ensure that the device is not connected to a power supply. Please recycle the battery safely for environmental protection.

Danger

1. Always use a dedicated battery adapter to avoid leakage, heating or rupture.
2. Do not short-circuit the battery or remove the battery. It may result in leakage, heating or rupture.
3. Do not transport or preserve with necklaces, hairpins and other metal objects. It may result in a short circuit, leakage, heating or rupture.
4. Do not burn or heat the battery. It may result in leakage, heating or rupture.

Warning

1. When skin or clothing is exposed to the battery electrolyte, please immediately wash with clean water to avoid inflammation of the skin, etc.
2. Do not use the rechargeable battery on other devices. This battery is only suitable for the Tesvor robot vacuum cleaner.
3. If the battery's outer box is found to be deformed and enlarged, or there is a leakage of electrolytes, do not charge or continue to use to avoid danger.
4. Do not throw or inflict a strong impact on the battery. It may result in leakage, heating or rupture.
5. Do not disassemble the battery pack. It may result in battery rupture and electrolyte outflow, leading to fire, explosion, and other dangers.
6. This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the device in a safe way and understand the hazards involved.
7. Children should be supervised to ensure they do not play with this device.
8. Cleaning and maintenance must not be performed by children without adult supervision.
9. This device contains batteries that can only be replaced by skilled people.
10. Only use the detachable supply unit provided with this device to recharge the battery.

Attention

1. If abnormal overheating is discovered during charging, stop using it immediately to avoid leakage, heating or rupture.
2. To prolong the service life of the battery, please remove the battery and place it in a cool, dry environment if it is out of service for a long time; this will avoid leakage, heating or rupture.
3. Do not soak the battery in water or let it come into contact with any liquid; otherwise, it may cause leakage, heating or rupture.
4. Be sure to stop using it immediately in case of any problem (e.g., discoloration or deformation), to avoid leakage, heating or rupture.
5. Always use tape to insulate the battery's electrode when recycling or disposing of it.

2. What's in the Box

The following accessories are included with the X500Pro:

• Main Body
• Charging Base
• Remote Control (2 * AAA Batteries required but NOT included)
• Power Adapter
• Cleaning Tool
• Side Brushes (4)
• High-effective Filter/Sponge
• Water Tank Component
• Mop

Note: While the accessories provided for some models are slightly different, they are subject to the actual product.

3. Using Your X500Pro

Important Tips before Use

1. Remove power cords and small objects from the floor that may become entangled with the X500Pro. The X500Pro may climb on top of objects less than 0.63 in/16 mm in height. Remove these objects if possible.
2. Do NOT stand around narrow places, such as thresholds and aisles, to reduce the uncovered rate.
3. The X500Pro will clear all memories and re-plan all work routes if it is manually moved or it is controlled by the remote control during cleaning. To ensure it works efficiently, please do NOT arbitrarily move X500Pro manually or operate it by remote control during cleaning.
4. Anti-drop sensors prevent the X500Pro from tumbling down stairs and steep drops. They may work less effectively if they are dirty or used on reflective/very dark-colored floors. It is recommended that physical barriers are used to block off areas where the X500Pro may fall.
5. Please make sure all furniture is properly organized so that the X500Pro is able to clean well without becoming stuck.

Preparation

1. Install the side brushes before use. Please note L and R should correspond to each other when installing the side brushes. [Image of side brushes being attached to the robot]
2. Turn on the main power switch on the side of X500Pro. [Image of power switch]
3. Place the Charging Base on a hard, level surface and against a wall. [Image showing correct and incorrect placement of charging base]
4. Do not place any objects within 3.3 ft. to the left / right and 6.6 ft. to the front of the charging base, and do not place any mirrors or other reflective objects within this range. [Diagram showing clearance requirements for the charging base]
5. Install 2 AAA batteries (Not included in the package) into the remote control. [Image of remote control with battery compartment]

Remote Control Functions:

• Power On/Off
• Display Screen
• Plan Cleaning (Mopping)
• Confirm
• Suction Settings
• Edge Cleaning
• Return for Auto Charging
• Direction Button
• Clock Settings
• Schedule

Note: For App users, please refer to our User Guide for App&Alexa.

When the device is in the vicinity of the charging base and the virtual protection wall, it may not be able to receive the instructions issued by the remote control. If you do not use the remote control for a long time, please remove the battery.

Direction Button:

• Under the standby mode, press this button to turn left/right. Press backward button, Vacuum will rotate 180 degrees. Release button to return to standby mode.
• Press forward button, Vacuum continues forward and returns to standby mode when hitting obstacles.
• Under the Preset mode or the Time Settings mode, press this button to switch from hours to minutes.

Suction Settings:

When you press [Suction icon] on the remote control, you can see a fan sign appear on the screen. You can adjust the suction power by pressing [Plus/Minus icons] on the remote control.

LED Indication

Charging Modes

Method 1: Press [Return to Charging icon] on the remote control to return the X500Pro to the Charging Base.

Method 2: When cleaning is completed, or the battery is too low, the X500Pro will automatically start finding the charging base to charge itself. Please keep the charging base energized, or the X500Pro will not be able to find the charging base.

Switching Modes

Note: Make sure the power switch on the side of the X500Pro is turned on before use.

Wake Up: Sleep mode means that the X500Pro is stopped and the indicator light is off. If the X500Pro is not active for 10 minutes, it will enter Sleep mode automatically. Press [Play/Pause icon] on the remote controller to wake it up.

Start: Under the Standby mode, press [Play icon] on the X500Pro or [Play icon] on the remote control to start the robot.

Pause: The pause function switches the X500Pro from the operating mode to the selected mode, and it can be paused by the following operations: Press [Play/Pause icon] on the remote control to pause it.

Note: If the X500Pro is out of service for a long time, please turn the power switch off.

Cleaning Modes

1. Smart Cleaning: The Tesvor X500Pro will perform the Smart Cleaning according to your home environment. Click the Smart Cleaning icon [Smart Cleaning icon] on the app or press [Smart Cleaning icon] on the remote control to start cleaning under the Smart Cleaning mode.
2. Spot Cleaning: Tesvor X500Pro intensively cleans a specific area in a spiral pattern, useful if there is a concentrated area of dust or debris. When in the Spot Cleaning mode, the X500Pro will stop cleaning after 2 minutes. Click the Spot Cleaning icon [Spot Cleaning icon] on the app to start cleaning under the Spot Cleaning mode.
3. Edge Cleaning: The Tesvor X500Pro reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. Click the Edge Cleaning icon [Edge Cleaning icon] on the app or press [Edge Cleaning icon] on the remote control to start cleaning under the Edge Cleaning mode.

Set Time and Scheduled Cleaning

Set Time

Note: Make sure the time is set correctly to your local time before setting a scheduled cleaning.

1. Make sure the main power switch on the bottom of the X500Pro is turned on.
2. Press [Clock icon] on the remote control. The time will blink on the display.
3. Press [Up/Down arrows] to set the "hour” and “minute”. Note: Make sure AM/PM is set correctly.
4. Press [Confirm icon] to save the setting.

Set a Scheduled Cleaning

You can schedule the X500Pro to start cleaning at a specified time. To cancel a previously scheduled cleaning session, press and hold [Schedule icon] for 3 seconds.

Note: Before setting a scheduled cleaning, make sure the time has been set correctly to your local time; refer to the previous section “Set Time” for how to set the time.

1. Make sure the main power switch on the bottom of the X500Pro is turned on.
2. Press [Schedule icon] on the remote control. [Hour/Minute blinking icon] will blink on the display.
3. Press [Up/Down arrows] to set the "hour” and “minute”. Note: Make sure AM/PM is set correctly.
4. Press [Confirm icon] to save the setting.

4. Cleaning and Maintenance

For optimal performance, follow the instructions below to clean and maintain the X500Pro regularly. The cleaning/replacement frequency will depend on the way you use the X500Pro.

X500Pro Anatomy

Top & Side

[Diagram of the top and side of the X500Pro with numbered parts: 1. Bumper, 2. Control button, 3. DC power jack, 4. Power switch, 5. Dust box release button]

Bottom

[Diagram of the bottom of the X500Pro with numbered parts: 1. Swivel Wheel, 2. Charging shrapnel, 3. Side brushes, 4. Battery Compartment, 5. Wheels, 6. Rolling brush, 7. Dust box]

Charging Base

[Diagram of the charging base with numbered parts: 1. Charging indicator light, 2. DC power jack, 3. Charging terminal]

Dust box

[Diagram of the dust box with numbered parts: 1. Pre-filter, 2. High-performance filter, 3. Filter sponge, 4. Dust box, 5. Dust box cover]

Clean the Rolling Brush

1. Open the rolling brush components.
2. Remove the rolling brush shaft and clean off any debris and hair. [Diagram showing rolling brush removal and cleaning]

Clean the Side Brushes

Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt may adhere to them. Be sure to clean them regularly.

1. Remove the side brushes.
2. Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
3. Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them. Note: Only use the side brushes when they are completely dry.

Clean the box and Filters

1. Take out the dust box.
2. Clean up all dirt and dust in the box. [Diagram showing dust box cleaning]
3. Take out the high-performance filter and the basic filter.
4. Clean up all dirt in the high-efficiency filter. [Diagram showing filter cleaning]
5. Clean the dust box and basic filter with water; Clean the high-efficiency filter with a brush.
6. Dry the dust box, high-efficiency filter and basic filter in the sun. [Diagram showing drying components]

Note: You can wash the dust box, pre-filter and Filter sponge with water. Be sure to air-dry them thoroughly before reassembling. Do not wash the high-performance filter with water, as it may damage the filter and reduce the suction power.

Replace the Side Brushes

The side brushes may become bent or damaged after being used for a period of time. Follow the instructions below to replace them. Pull off the old side brushes and snap the new ones into place. [Diagram showing side brush replacement]

Clean the Sensors and Charging Terminals

To maintain the best performance, clean the drop sensors and charging terminal regularly. Use a soft cloth or cleaning brush to clean the sensors and charging terminals periodically. [Diagram showing sensor and charging terminal locations]

5. Troubleshooting

Frequently Asked Questions

6. Specification

7. Customer Service

If you have any issues, please contact Tesvor by Online Service on the app or send email to service@tesvor.com.

Importer: Shenzhen Huatie Nengyuanfazhan Youxiangongsi
Address: Shenzhenshi Guangmingxinqu Gongming Shenzhen 518132 China

EC REP: Luxus Lebenswelt GmbH
Address: Kochstr. 1, 47877, Willich, Germany

Company website: http://www.tesvor.com

Customer Service: service@tesvor.com

Manufacturer: Tesvor, Shenzhen Tian You Intelligence Co., Ltd.
Address: Room 301, Building 5, Lixin Xinwei Industrial Park, Xili North Road No.50, Licheng Community, Xili Street, Nanshan District, Shenzhen China

MORE FAMILY TIME. LESS CLEANING.