Phomemo A285M Quick Start Guide

1. Product Introduction

1.1 Packing List

The package includes the following items:

• Printer × 1: A line-drawing of the Phomemo A285M printer.
• Quick Start Guide × 1: A line-drawing of the Quick Start Guide cover.
• Type-C Cable × 1: A line-drawing of a USB Type-C cable.
• USB to Type-C Adapter × 1: A line-drawing of a USB to Type-C adapter.
• Paper Roll × 1: A line-drawing of a paper roll.

? The paper roll has been placed inside the printer.

1.2 Printer Parts Instruction

External Components:

• Indicator Light: [indicator-light-icon]
• Power Button: [power-button-icon]
• Reset Hole: [reset-hole-icon]
• Type-C Charger Port: [type-c-port-icon]
• Cover Open Buttons × 2: [cover-open-button-icon]

Internal Components:

• Top Cover: [top-cover-icon]
• Print Head: [print-head-icon]
• Paper Compartment: [paper-compartment-icon]
• Rubber Roller: [rubber-roller-icon]
• Paper Entry Slot: [paper-entry-slot-icon]
• Paper Output Slot: [paper-output-slot-icon]
• Paper Roll Spindle × 2: [paper-roll-spindle-icon]

2. Getting Started

2.1 Downloading the App

Method 1: Search for the "Phomemo" app on the App Store® or Google Play™ for download and installation.

• [App Store logo]
• [Google Play logo]
• [Phomemo app icon] Phomemo

Method 2: Scan the QR code to download the app. You can scan the code using your cell phone's camera, the built-in QR code scanning feature of your browser, or a dedicated QR code scanning app.

? As the Safari browser on Apple devices does not support direct QR code scanning, please use your device's built-in QR code scanner instead.

2.2 Paper Installation Guide

1. Long press the Power Button for 3 seconds until the Indicator Light is green to power up the printer. [Illustration showing a hand pressing the Power Button on the printer.]
2. Press the cover open button with both hands and lift up the top cover. [Illustration showing hands pressing the Cover Open Buttons and lifting the Top Cover.]
3. Remove the protective paper. [Illustration showing protective paper being removed from the printer interior.] ?️ [trash icon]

? Please skip this step if your printer does not contain a disposable protective sheet due to different models.

4. Unroll the paper roll inside the printer and pull the paper head out higher than the paper exit. [Illustration showing the paper roll being unrolled inside the printer and pulled through the Paper Output Slot. A magnified view shows the correct orientation of the paper edge.] This side is the print side of the paper, place it with the front facing up. ❌ ✔️
5. Put the Top Cover back down, and press down on both of its ends at the same time until you hear a click, indicating the cover is securely closed. [Illustration showing the Top Cover being closed, with arrows indicating pressure on both ends, and a 'click' sound effect indicated.]

2.3 User Guide: Printing via Mobile App

1. Open the "Phomemo" app. [Smartphone screen displaying the Phomemo app icon and a finger tapping it.]
2. Grant permissions. [Permission request dialog box asking for Bluetooth connection permission, with 'Cancel' and 'OK' buttons.]
3. Wait for the printer to be searched. [Smartphone screen showing 'Searching...' and a finger tapping the 'Connect Now' button.]
4. Tap [Connect Now].
5. Connection successful. Please click [Print Image]. [Smartphone screen showing 'A285M' connected, with a 'Print Image' button highlighted.]
6. Edit your first image before clicking []. [Smartphone screen showing an image being edited, with a finger tapping an edit icon.]
7. Confirm the preview effect of the image and then click [Print]. [Smartphone screen showing a print preview of an image, with a finger tapping the 'Print' button.]
8. Printing is completed. [Smartphone screen displaying 'Start your Phomemo journey'.]

? This is an example of printing an image. You can select other texts for printing based on your actual needs.

? The software interface is for reference only. Please refer to the actual operating page for accurate information.

2.4 User Guide: Printing via computer

1. Connect the printer to the computer using the original Type-C cable supplied with the printer. [Diagram showing the printer connected to a desktop computer via a USB Type-C cable. Labels indicate USB Type-A End (Wide End) and USB Type-C End (Flat End).]

? If your computer is Type-C interface, you can use the supplied adapter to convert the interface; the Type-C end of the adapter needs to be plugged into the computer side. The adapter is unidirectional, and the Type-C end of the adapter plugged into the printer end will fail to charge or fail to transfer data abnormally.

2. Visit a285m.labelife.cc to download and install the driver. [Desktop computer screen showing the website 'a285m.labelife.cc' with a download button and OS options (Windows, Windows ARM, Mac OS, Linux, Chrome OS).]
3. Select and open the file you need to print. [Icons representing file types: JPG, PDF, TXT, DOCX, HTML, FILE.]
4. Tap [?️]. [Desktop computer screen showing a file open, with a print dialog box indicating 'A285M Printer' and a 'Print' button.]
5. Select the A285M Printer, and click [Print] to start printing.
6. Tear open the printed paper. [Illustration showing a hand tearing the printed paper from the printer output slot.]

3. Paper types and usage instructions

3.1 Replace the Paper Roll

The printer supports paper rolls with widths of 53mm, 80mm, 110mm, 210mm, and 216mm.

1. Take out a brand new paper roll. [Illustration showing a hand taking out a new paper roll.]

? Please skip this step if the paper roll you have is not newly purchased and boxed.

2. Long press the Power Button for 3 seconds until the Indicator Light is green to power up the printer. [Illustration showing a hand pressing the Power Button on the printer.]
3. Press the cover open button with both hands and lift up the top cover. [Illustration showing hands pressing the Cover Open Buttons and lifting the Top Cover.]
4. Remove the paper roll to be replaced. [Illustration showing the old paper roll being removed from the printer.]
5. Gently pinch the top of the Paper Roll Stoppers and remove them. [Illustration showing the Paper Roll Stoppers being removed.] Paper Roll Stopper × 2
6. Please confirm the size of the Paper Roll to be replaced and place the Paper Roll Stoppers into the printer's Paper Compartment according to the illustration. When you hear a “click,” the placement is completed. [Illustration showing the Paper Roll Stoppers being placed into the Paper Compartment, with numbered steps (1, 2, 3) and a 'click' indication.]
7. Unroll the Paper Roll. [Illustration showing the paper roll being unrolled inside the printer and pulled through the Paper Output Slot.] This side is the print side of the paper. Please place it with the front facing up. ❌ ✔️
8. Please place the Paper Roll in the Paper Compartment of the printer. Make sure to place the Paper Roll between the two Paper Roll Stoppers. [Illustration showing the new paper roll placed in the Paper Compartment between the Paper Roll Stoppers.] Paper Roll Stopper × 2
9. Pull the Paper Roll out until it extends beyond the Paper Output Slot, and then close the Flip Cover. [Illustration showing the paper being pulled out of the Paper Output Slot and the flip cover being closed.] Paper Output Slot

3.2 Instructions for using single-sheet thermal paper

1. Please confirm the Paper Roll inside the printer's Paper Compartment is removed, and press and hold the power button for three seconds to turn on the printer. [Illustration showing a hand pressing the Power Button on the printer.]
2. Take out a new sheet of thermal paper. [Illustration showing a sheet of thermal paper being taken out.]

? If it is not a new individual thermal paper sheet (packaged separately), please disregard this step.

3. After the printer is turned on, please load the paper with the text side down in the Paper Entry Slot until the printer automatically pulls it in. When the indicator light turns green, it means the paper is successfully loaded. [Illustration showing thermal paper being loaded into the Paper Entry Slot with the text side down. A magnified view shows the Paper Entry Slot and Indicator Light.] Indicator Light, Paper Entry Slot

? The printed content will not appear on the side that reads "non-printing side".

4. Additional Instructions

4.1 Button Instructions

4.2 Indicator Light Instructions

4.3 Permission Description

For iOS users

1. The app requires access to the Internet. [Description of iOS permission dialog for Internet access: 'Allow "phomemo" to use wireless data? Some functionality may not work when wireless data is turned off.' with options: WLAN and Cellular, WLAN Only, Don't Allow.]
2. The app requires Bluetooth permission. [Description of iOS permission dialog for Bluetooth: 'For better user experience, we need to connect to your printer. "Phomemo" would like to use Bluetooth to connect to the printer.' with 'Cancel' and 'OK' buttons.]

For Android users

1. The app requires Bluetooth permission. [Description of Android permission dialog for Bluetooth: 'For better user experience, we need to connect to your printer. "Phomemo" would like to use Bluetooth to connect to the printer.' with 'Cancel' and 'OK' buttons.]
2. The app requires permission to search for nearby Bluetooth devices. [Description of Android permission dialog for device discovery: 'For better user experience, we need to connect to your printer. Allow "phomemo" to find and connect to nearby devices?' with 'No' and 'Yes' buttons.]

Bluetooth Pairing Request

Pair with A285M? [Description of Bluetooth pairing dialog: 'Pair with A285M?' with options 'Allow access to your contacts and call logs', 'Block', 'Cancel', 'Pair'.]

? For Android 12 and above, the app requires permission to search for nearby Bluetooth devices; for systems below Android 12, the app requires GPS permission in order to search for nearby Bluetooth devices.

You can simply tap "Pair" without checking "Allow access to your contacts and call history."

5. More Connection Methods

5.1 Connecting via QR Code

1. Open the "Phomemo” App. [Smartphone screen displaying the Phomemo app icon and a finger tapping it.]
2. Click [Connect] on the top. [Smartphone screen showing the 'A285M' device with a 'Connect' button highlighted.]
3. Tap [Scan QR Code to Connect]. [Smartphone screen showing 'Searching...' and a finger tapping the 'Scan QR Code to Connect' button.]
4. Double-click the power button to print the self-test page. [Illustration showing a hand double-clicking the Power Button on the printer.]
5. Scan the QR code on the self-test page. [Smartphone screen displaying a QR code, with a finger pointing to it.]
6. Device connected. [Smartphone screen showing 'A285M' connected.]

5.2 Connecting via Bluetooth

1. Open the "Phomemo" app. [Smartphone screen displaying the Phomemo app icon and a finger tapping it.]
2. Click on the top [Connect]. [Smartphone screen showing the 'A285M' device with a 'Connect' button highlighted.]
3. Go to Bluetooth Connections and search for the printer. [Smartphone screen showing 'search for the printer' with 'Searching...' displayed.]
4. Select your printer. [Smartphone screen showing 'Select the printer' with 'A285M' highlighted and a finger tapping it.]
5. Device connected. [Smartphone screen showing 'A285M' connected.]

? Turn on Bluetooth permission to quickly find and connect to the printer.

6. Cleaning and Maintenance

? Please make sure the printer is turned off before performing any cleaning or maintenance.

If you encounter issues such as blank lines, blurry print, or missing characters, it may be caused by dirt on the Print Head. Please follow these steps:

1. If you have just finished printing, wait for at least 30 minutes for the Print Head to cool down completely.
2. Use a cotton swab dipped in alcohol or a print head cleaning pen (purchased separately) to gently wipe the surface of the Print Head about 5 times to remove any dust and stains.
3. Wait 5-10 minutes for the alcohol to evaporate completely. Thus, the cleaning is done, and you can continue using the printer.

Illustration of the printer interior showing the Print Head and Rubber Roller.

Print Head Warning: HOT component! Touching it when it is hot can cause burns to your fingers. Please wait for at least 30 minutes after turning off the power before touching it.

7. Charging Instructions

1. Please prepare your own power adapter (DC 5V = 2A) with a Type-A port.
2. Insert the Type-C end (flat end) of the USB cable into A285M's Type-C Charger Port and plug the Type-A end (wide end) into the Type-A port of the power adapter.
3. After completing the connection and plugging into the socket, please check the status of the printer indicator lights. In the charging state, the indicator light will flash green.
4. To ensure quick usage, please charge the printer for at least 20 minutes. For a complete charge, wait for 4 hours or until the Indicator Light is solid green.
5. As the printer may heat up during charging, avoid placing it on materials such as cotton or linen.
6. Once the battery is fully charged, please unplug the charger promptly.

Diagram showing a power adapter with a Type-A port, connected to a wall socket, and a USB Type-C cable connecting to the printer's USB Type-C Port.

? Avoid using the printer while charging.

Using the printer while charging may lead to reduced charging speed, compromised print quality, and shortened battery life.

8. Information to User

8.1 FCC WARNING

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Important: Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.

8.2 ISED NOTICE (Canada)

English:

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

IC RF exposure statement: The device has been evaluated to meet general IC RF exposure requirement. The device can be used in portable exposure condition without restriction.

French:

The license-exempt transmitter(s)/receiver(s) contained in this apparatus comply with Industry Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1) The apparatus must not produce interference; 2) The apparatus must accept any radio interference, including interference that may compromise the device's operation. IC RF exposure statement: The apparatus has been evaluated to meet general IC RF exposure requirements. The apparatus can be used in portable exposure conditions without restriction.

Special Notes

The company assumes full responsibility for the revision and explanation of this manual, exercising utmost diligence to guarantee its accuracy. Nevertheless, please note that any technical improvements to the product may not be separately notified, and that the images of the product, accessories, software interfaces, etc. in this manual serve solely as illustrations and references. Due to product updates and upgrades, the actual product may vary slightly from the images. Please refer to the physical product for accurate representations.