Accepting the Trading Relationship Request (TRR)

What is the TRR?

The TRR is an electronic agreement that connects Stryker and its suppliers on the SAP Business Network. It is received via email from SAP at "ordersend-prod@ansmtp.ariba.com" and must be accepted electronically.

Upon receiving the email, click the provided link to proceed. This link will direct you to the Ariba Network sign-in page.

Email Notification Example:

From: A Buyer Inc. <ordersend-prod@ansmtp.ariba.com>

To: A Supplier

Subject: A Buyer, Inc. is converting to document exchange on the Ariba Network

Action Required:

If you are the account administrator or wish to register a new account on the Ariba Network, click the following link to proceed. Registering and setting up the trading relationship with Ariba Network typically takes a few minutes. Registration is free, and basic membership is complimentary. Potential fees may apply based on transaction volumes.

[Click here to proceed] (This action confirms you have started the activation process.)

Notes:

• The invitation link allows you to create a new Ariba Network account or use an existing one. Only an Ariba Network account administrator can use an existing account to set up additional trading relationships.
• Basic company information is required to set up an account.
• For assistance, utilize the on-demand training and knowledge content available at http://supplier.ariba.com/help.

Benefits of Ariba Network:

• Real-time access to document status information (e.g., orders, invoices).
• Highly efficient, automated, and secure document processing.
• Increased exposure to new business opportunities.
• Lower administrative costs through electronic document processing.

Ariba Network Sign-in Page Description:

The page welcomes users to Ariba Network and indicates that Stryker has invited them to join. It presents two options:

• New User: If you do not have an account, click "Register Now" to create one. Signing up establishes a trading relationship with the requesting customer (Stryker) and makes your new account visible to other buying organizations on the Ariba Network.
• Existing User: If you already have an Ariba Commerce Cloud or Ariba Discovery account, enter your existing username and password and click "Confirm" to log in.

Upon confirming existing credentials, Ariba will notify the requesting customer that you have an existing account and have accepted their trading relationship request.

Two Options to Accept

When accepting the TRR, suppliers have two options. You might be prompted to review potential existing accounts.

1. New User: Select "Register Now" to create a new SAP Business Network Account.
2. Existing User: Log in using your current SAP username and password to accept the TRR under an existing SAP Business Network account.

Reasons to create a new account:

• You do not already have an existing SAP Business Network account.
• You have an existing network account but prefer to separate transactions by managing multiple accounts.

Potential Existing Accounts Prompt:

A message may appear stating: "We have noticed that there may already be an Ariba Network account registered by your company. Please review before you create a new account." This is followed by a "Review accounts" button.

[Review accounts]

Account Creation/Connection Process

If you choose to accept the TRR with an existing account, you will be connected with Stryker and can use your profile as usual.

If you choose to create a new account, you will be prompted to enter all your information into SAP. Once this information is submitted, your connected account will be created.

Administrator Account Information Form Description:

The form requires the following details:

• First name
• Last name
• Email
• Password: Requirements include:
  • Must be between 8 and 32 characters
  • Lowercase, uppercase, numbers, and special characters allowed (e.g., !#$%&'()*+,-./:;<=>?@^_^{}\"~`][)
  • Cannot contain the username
  • Repetitive characters and numbers in sequence are discouraged
  • Only ASCII characters are allowed (numbers 0-9, lower and upper case characters a-z, and some special characters)
• Use my email as my username: Checkbox option.
• Business role: Select your primary business role.
• Agreement: You must read and agree to terms, including that SAP Business Network will make parts of your company information accessible to other users and the public based on your role and profile visibility settings. Please see the Privacy Statement to learn how we process personal data.
• reCAPTCHA: "I'm not a robot" verification.

[Create account]

Confirming Acceptance

Sometimes, the TRR does not automatically accept upon creating a new account or connecting an existing one. To verify, follow these steps:

1. On the Ariba homepage, select your profile in the top right corner.
2. Navigate to "Settings," then "Customer Relationships."

You will then be directed to a screen displaying your current relationships within the SAP Business Network portal. Locate the Stryker relationship to confirm that your Trading Relationship Request is marked as accepted.

Ariba Network Account Settings Screenshot Description:

The screenshot shows the "Account Settings" page with various options. Under "Customer Relationships," there are tabs for "Current Relationships," "Potential Relationships," and "Rejected." The "Current Customers" section lists existing relationships. The user can filter customers by name or Network ID. There is an option to "Automatically accept all relationship requests" or "Manually review all relationships."

[Update]