Important Safety Instructions
Read all instructions and cautionary markings before operation and installation to prevent death or injury to the user or other people and property damage. Incorrect operation due to ignoring of instructions may cause death, harm, or damage.
[Warning] This symbol indicates the possibility of personnel injury or loss of life.
[Caution] This symbol indicates the possibility of property damage or serious consequences.
General Warnings
- Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire.
- Use only the included accessories and parts, and specified tools for the installation. Using nonstandard parts can cause water leakage, electrical shock, fire, and injury or property damage.
- Ensure the outlet is grounded and has the appropriate voltage. The power cord has a three-prong grounding plug.
- Use a properly grounded wall receptacle. If the receptacle is not adequately grounded or protected, have a qualified electrician install a proper receptacle.
- Install the appliance on a flat, sturdy surface to prevent damage or excessive noise and vibration.
- Keep the appliance free from obstruction for proper function and safety.
- Do not modify the power cord length or use an extension cord.
- Do not share a single outlet with other electrical appliances.
- Do not install in a wet room like a bathroom or laundry room, as water exposure can cause electrical components to short circuit.
- Do not install in a location exposed to combustible gas, as this could cause fire.
- The appliance has wheels for moving; avoid using them on thick carpet or rolling over objects to prevent tipping.
- Do not operate if the appliance has been dropped or damaged.
- The appliance with an electric heater requires at least 3 feet / 1 meter space away from combustible materials.
- Do not touch the appliance with wet or damp hands or when barefoot.
- If the air conditioner is knocked over during use, turn it off, unplug it immediately, and inspect for damage. Contact a technician or customer service if damage is suspected.
- In a thunderstorm, cut off power to avoid damage from lightning. Protect the unit from moisture. Do not place or store where it can fall into water or any liquid. Unplug immediately if it occurs.
- All wiring must strictly follow the wiring diagram inside the appliance.
- The appliance's circuit board (PCB) has a fuse for overcurrent protection (e.g., T 3.15A/250V).
- After installation, condensate should not overflow. If fan noise from built-up water is bothersome, remove the cap at the back to drain water.
Cautions for Use
- This appliance can be used by children aged 8 and above, and persons with reduced physical, sensory, or mental capabilities, if they have been given supervision or instruction for safe use and understand the hazards. Children shall not play with the appliance. Cleaning and maintenance should not be done by children without supervision (applicable for European Countries).
- For other countries, children must be supervised to ensure they do not play with the appliance and must be supervised around it at all times.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
- Disconnect the appliance from the supply mains before cleaning or maintenance.
- Never use the appliance if it is not working properly, or if it has been dropped or damaged.
- Do not run the cord under carpeting or cover it with rugs. Do not route the cord under furniture. Arrange the cord away from traffic areas to prevent tripping.
- Do not operate with a damaged cord, plug, power fuse, or circuit breaker. Discard the appliance or return it to an authorized service facility.
- To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
- Installation must comply with national wiring regulations.
- Contact an authorized service technician for repair or maintenance.
- Contact an authorized installer for installation.
- Do not cover or obstruct the inlet or outlet grilles.
- Do not use this product for functions other than those described in this manual.
- Before cleaning, turn off the power and unplug the appliance.
- Disconnect the power if strange sounds, smell, or smoke occurs.
- Do not press control panel buttons with anything other than your fingers.
- Do not operate or stop the appliance by inserting or pulling out the power cord plug.
- Do not use hazardous chemicals for cleaning or contact with the appliance. Avoid using in the presence of inflammable substances or vapors (e.g., alcohol, insecticides, petrol).
- Always contact a qualified person for repairs. If the power supply cord is damaged, it must be replaced with a new one from the manufacturer, not repaired.
- Hold the plug by the head when unplugging.
- Turn off the product when not in use.
Operation of Current Device (Power Cord)
The power supply cord has a current measuring device to detect damage. Test it as follows:
- Plug in the air conditioner.
- Press the TEST button on the plug head; the RESET button should pop out.
- Press the RESET button; it should engage with a click.
- The unit is now supplied with electricity. (Some products indicate this with a light on the plug head.)
[Diagram Description: A hand pressing the RESET button on a power plug. Another diagram shows a grounding type wall receptacle with a 3-prong plug, with a warning not to cut, remove, or bypass the grounding prong.]
NOTE: The power supply cord has a current detection device to reduce fire risk. If the cord is damaged, it must be replaced with a manufacturer's cord. Do not use this device to turn the unit on or off. Ensure the RESET button is pushed in for correct operation. Replace the cord if it fails to reset.
Warning for Using R32 Refrigerant
- Appliance shall be installed, operated, and stored in a room larger than 4 m².
- Appliance shall not be installed in an unventilated space smaller than 4 m².
- Comply with national gas regulations.
- Keep ventilation openings clear of obstruction.
- Store the appliance to prevent mechanical damage.
- Store in a well-ventilated area where the room size corresponds to operational requirements.
- Personnel working on refrigerant circuits must hold a valid certificate for handling refrigerants safely.
- Servicing shall only be performed as recommended by the manufacturer. Maintenance and repair requiring skilled personnel shall be done under supervision.
- Follow instructions carefully for handling, installation, and servicing to avoid damage or hazard. Flammable Refrigerant R32 is used. Recover refrigerant properly when maintaining or disposing; do not discharge to air directly.
- No open fire or devices that generate sparks/arcing should be near the air conditioner to avoid ignition of the flammable refrigerant.
- Follow instructions carefully for storage or maintenance to prevent mechanical damage.
- Flammable refrigerant R32 is used; follow instructions carefully to avoid hazard.
- Refer to the unit's label for specific information on the type and amount of gas.
[A2L Flammable Refrigerant] Caution: Risk of fire/flammable materials (Required for R32 units only)
[A2L Flammable Refrigerant] Warning: low burning velocity material (For R32 models apply to IEC60335-2-40:2018)
Note about Fluorinated Gases
- Fluorinated greenhouse gases are contained in hermetically sealed equipment. Refer to the unit label for type, amount, and CO2 equivalent.
- Installation, service, maintenance, and repair must be performed by a certified technician.
- Product uninstallation and recycling must be performed by a certified technician.
Explanation of Symbols
- [Warning Symbol] This symbol shows that the appliance uses a flammable refrigerant. If leaked and exposed to an ignition source, there is a risk of fire.
- [Caution Symbol] This symbol shows that the operation manual should be read carefully.
- [Caution Symbol] This symbol shows that service personnel should handle the equipment with reference to the installation manual.
- [Caution Symbol] This symbol shows that information is available in the operating manual or installation manual.
For Household Use Only - Read and Save These Instructions
- Transport of equipment containing flammable refrigerants: See transport regulations.
- Marking of equipment using signs: See local regulations.
- Disposal of equipment using flammable refrigerants: See national regulations.
- Storage of equipment/appliances: Follow manufacturer's instructions.
- Storage of packed (unsold) equipment: Package protection should prevent mechanical damage and refrigerant leaks. Storage quantity limits are determined by local regulations.
Information on Servicing
Checks to the area
- Before working on systems with flammable refrigerants, perform safety checks to minimize ignition risk.
- Work procedures must minimize the risk of flammable gas or vapor presence.
- General work area: Instruct staff on the work. Avoid confined spaces. Section off the workspace and ensure it is safe by controlling flammable materials.
- Checking for presence of refrigerant: Use an appropriate refrigerant detector. Ensure leak detection equipment is suitable for flammable refrigerants (non-sparking, sealed, or intrinsically safe) and calibrated.
Presence of fire extinguisher
If hot work is conducted, have appropriate fire extinguishing equipment (dry powder or CO2 extinguisher) available.
No ignition sources
Do not use ignition sources when working on refrigeration systems. Keep ignition sources (including smoking) away from installation, repair, removal, and disposal sites. Survey the area for flammable hazards or ignition risks. Display 'No Smoking' signs.
Ventilated area
Ensure the area is open or adequately ventilated before breaking into the system or conducting hot work. Ventilation should continue during work to disperse refrigerant.
Checks to the refrigeration equipment
- Electrical components must be fit for purpose and specification. Follow manufacturer's maintenance and service guidelines.
- Checks for installations using flammable refrigerants:
- Charge size must be in accordance with room size.
- Ventilation machinery and outlets must be operating and unobstructed.
- If using an indirect refrigerating circuit, check the secondary circuit for refrigerant. Ensure markings are visible and legible.
- Refrigeration pipes/components should be positioned where they are unlikely to be exposed to corrosive substances, unless protected.
Checks to electrical devices
- Repair and maintenance must include initial safety checks and component inspection.
- If a fault compromises safety, do not connect electrical supply until it is resolved.
- If a fault cannot be corrected immediately but operation must continue, use an adequate temporary solution and report it.
- Initial safety checks include:
- Discharging capacitors safely to avoid sparking.
- Ensuring no live electrical components or wiring are exposed during charging/recovering/purging.
- Checking continuity of earth bonding.
Repair to intrinsically safe components
Do not apply permanent inductive or capacitance loads without ensuring they do not exceed permissible voltage/current. Replace components only with manufacturer-specified parts.
Cabling
Check cabling for wear, corrosion, pressure, vibration, sharp edges, or other adverse effects, including aging or vibration from compressors/fans.
Detection of flammable refrigerants
Do not use potential ignition sources (like halide torches or naked flames) to search for or detect refrigerant leaks.
Leak detection methods
Use electronic leak detectors for flammable refrigerants. Ensure detectors are calibrated, not a source of ignition, and suitable for the refrigerant. Leak detection fluids are suitable, but avoid those containing chlorine. If a leak is suspected, extinguish all naked flames. If brazing is required for a leak, recover all refrigerant or isolate the system. Use oxygen-free nitrogen (OFN) for purging before and during brazing.
Removal and evacuation
Use conventional procedures for breaking into the refrigerant circuit. Recover refrigerant, purge with inert gas, evacuate, purge again, and then open the circuit. Recover refrigerant into correct cylinders. Flush the system with OFN to render it safe, repeating as necessary. Do not use compressed air or oxygen. Flushing involves breaking vacuum with OFN, filling to working pressure, venting, and pulling a vacuum, repeating until no refrigerant remains. Vent to atmospheric pressure before brazing. Ensure vacuum pump outlet is not near ignition sources and has ventilation.
Charging procedures
Follow requirements to prevent refrigerant contamination. Use short hoses. Keep cylinders upright. Earth the refrigeration system before charging. Label the system upon completion. Do not overfill. Pressure test with OFN before recharging. Leak test after charging and before commissioning. Conduct a follow-up leak test before leaving the site.
Decommissioning
- Technicians must be familiar with the equipment. Recover refrigerants safely.
- Take oil and refrigerant samples if analysis is required for re-use. Ensure electrical power is available.
- Become familiar with equipment operation.
- Isolate system electrically.
- Ensure mechanical handling equipment, personal protective equipment, and recovery equipment/cylinders are available and used correctly. Recovery process must be supervised.
- Pump down refrigerant system if possible.
- If vacuum is not possible, use a manifold to remove refrigerant.
- Place cylinder on scales before recovery.
- Operate recovery machine per manufacturer's instructions.
- Do not overfill cylinders (max 80% volume liquid charge).
- Do not exceed cylinder working pressure.
- Promptly remove cylinders and equipment after filling, closing all isolation valves.
- Recovered refrigerant shall not be charged into another system unless cleaned and checked.
Labelling
Label equipment as de-commissioned and emptied of refrigerant, dated and signed. Ensure labels indicate the equipment contains flammable refrigerant.
Recovery
Remove refrigerants safely for servicing or decommissioning. Use appropriate recovery cylinders and ensure correct number are available. Designate and label cylinders for the recovered refrigerant. Cylinders must have pressure relief valves. Cool empty cylinders if possible. Recovery equipment must be in good working order with instructions and suitable for flammable refrigerants. Calibrated weighing scales and leak-free hoses are required. Check recovery machine is maintained and electrical components are sealed. Return recovered refrigerant to the supplier in the correct cylinder with a Waste Transfer Note. Do not mix refrigerants. If compressors or oils are removed, ensure they are evacuated to remove flammable refrigerant. Evacuate before returning compressors. Use electric heating to accelerate compressor body evacuation. Drain oil safely.
Gentle Reminder
Check the appliance regularly and refer to TROUBLESHOOTING or contact customer support if it shows any of the following signs:
- Power cord or plug is damaged.
- Loud noise, unusual smell, or excessive heat.
Assembling Your Air Conditioner
Package Contents
Part Name | Quantity |
---|---|
Window Air Conditioner | 1 |
Remote Control | 1 |
Long Foam Seal (Non-Adhesive) | 1 |
Long Foam Seal (Adhesive) | 1 |
Security Bracket | 1 |
3/4" Screw | 4 |
1/2" Screw | 3 |
Remote Control Battery | 2 |
Plasticene | 1 |
Short Lock Frame (back-up use) | 2 |
Long Lock Frame (back-up use) | 2 |
Window Requirements
[Diagram Description: A cross-section of a window installation showing interior and exterior walls, sill, and offset. Dimensions are provided: 25-36 inches (645-915 mm) for window width, and 14.5 inches (368 mm) for lower sash clearance.]
- This air conditioner is designed for standard single-hung or double-hung windows with a width between 25" and 36" (645mm-915mm).
- It can be installed without side panels for narrow window openings. If the window width is 645-720mm, the air conditioner must be installed to the right, with the right bracket abutted on the unit, for normal operation.
- The lower sash must allow for 14.5" of vertical clearance when open.
- All supporting parts must be secured to firm wood, masonry, or metal.
- The electrical outlet must be within reach of the power cord.
NOTE: Save packaging and instructions for future reference. Store the air conditioner in its box during winter or when not in use.
Getting Started
Suggested Tools for Installation (Not included)
[Phillips screwdriver], [Scissors or knife], [Pencil], [Level], [Ruler or tape measure]
CAUTION: Heavy object. Team handling is required during installation.
1. Removing All the Packaging
Carefully remove all packaging straps and wraps from the air conditioner and accessories.
[Diagram Description: An air conditioner unit with labels indicating pre-assembled parts: Left curtain frame, Left curtain, Top channel, Right curtain frame, Right curtain, Bottom channel.]
CAUTION: Be careful of sharp metal edges and aluminum fins on coils when handling the unit.
NOTE: Left and right curtains, curtain frames, top channel, and bottom channel are pre-assembled for easier installation.
2. Applying the Adhesive Foam Seal
Measure the length of the upper window frame, trim the adhesive foam seal to the appropriate length, and apply as shown.
[Diagram Description: A window frame with foam seal being applied to the top edge.]
3. Placing Inside an Open Window
Carefully lift the air conditioner with a helper to the windowsill. Pull down the sash, ensuring the unit is centered and its bottom rail is flush against the windowsill.
[Diagram Description: An air conditioner unit being placed into a window opening, showing an approximate 3° tilt from inside to outside.]
NOTE: Tilt the air conditioner about 3° for better drainage of condensate and rainwater. Use a level; about 1/3 bubble indicates the correct slant.
4. Securing the Side Brackets
Extend the side brackets from both sides of the air conditioner onto the left and right window frames. Secure with four 3/4" screws.
[Diagram Description: An air conditioner installed in a window, with side brackets being secured to the window frame using 3/4" screws. Close-up shows screw placement.]
NOTE: Fix the upper screws first, then the lower screws.
5. Securing the Side Panels
Pull the side panels inwards to align with the brackets, then secure them by snapping the jutting points onto the locking pins.
[Diagram Description: Side panels being attached to the air conditioner unit, showing locking pins and jutting points.]
6. Sealing the Crevices with Plasticene (Optional)
Fill the crevices between the side brackets and panels with the included plasticene.
7. Installing the Screw Into the Top Rail
Install one 1/2" screw into the top rail of the air conditioner and into the window frame.
[Diagram Description: A 1/2" screw being installed into the top rail of the air conditioner and window frame.]
8. Applying the Panel Seals (Optional)
Measure the length extended by the side panels, trim the panel seals to the appropriate length, peel off the backings, and apply them to the panels on both sides.
[Diagram Description: Panel seals being applied to the side panels of the installed air conditioner.]
9. Installing the Security Bracket
Attach the security bracket on top of the window sash and secure with two 1/2" screws.
[Diagram Description: A security bracket being attached to the window sash with 1/2" screws.]
10. Filling the Gap Between Sashes
Trim the non-adhesive foam seal to the appropriate length and insert it between the window sashes.
[Diagram Description: Non-adhesive foam seal being inserted between window sashes.]
CAUTION: When opening the window, ensure the fixed screws are accessible from the curtain to the window frame.
If AC Is Blocked By Storm Window
- Add wood as shown, or remove the storm window before installing the air conditioner.
- If the Storm Window Frame must remain, ensure drain holes or slots are not caulked or painted shut. Accumulated Rain Water or Condensate must be allowed to drain out.
[Diagram Description: A storm window installation detail showing a minimum clearance and a pitch for drainage.]
Special Window Frame Installation
For thin or thick window frames, use the back-up lock frame for additional fixing. If the AC unit cannot be securely screwed via the steel frame holes, use the back-up lock frame for additional fixing, especially for aluminum alloy windows.
- Install the screw into the top channel of the AC unit and into the window frame.
- Select two suitable back-up lock frames and fix them at the bottom of the steel frame near the sides with screws.
- If needed, use the other two back-up lock frames for additional fixing at the top area.
[Diagram Description: Illustrations showing screws securing the top channel and back-up lock frames to the window frame.]
Installation & Assembly Instructions
Important Considerations
- Read the manual carefully for safety information and notes before installation.
- Refer to the unit nameplate for refrigerant charge amount.
- A leak test must be done after installation is completed.
- Perform safety inspection before maintaining or repairing an air conditioner using combustible refrigerant to minimize fire risk.
- Operate the machine under a controlled procedure to reduce risks from combustible gas or vapor during operation.
Introduction to Refrigerants R32
- 1. Site Safety: [Open Flames Prohibited Icon], [Ventilation Necessary Icon]
- 2. Operation Safety: [Mind Static Electricity Icon], [Must Wear Protective Clothing and Anti-Static Gloves Icon], [Don't Use Mobile Phone Icon]
- 3. Installation Safety: [Refrigerant Leak Detector Icon], [Appropriate Installation Location Icon]
[Diagram Description: A schematic diagram of a refrigerant leak detector.]
Please note that:
- The installation site should be well-ventilated.
- Sites for installing and maintaining R32 air conditioners should be free from open fire, welding, smoking, drying ovens, or other heat sources above 548°C.
- Take appropriate anti-static measures (wear anti-static clothing/gloves) when installing.
- Choose a convenient site for installation/maintenance with unobstructed air inlets/outlets, away from heat sources or combustible/explosive environments.
- If the indoor unit leaks refrigerant during installation, evacuate the area for 15 minutes. If the product is damaged, return it to the maintenance station; do not weld refrigerant pipes or perform other operations on-site.
- Ensure even air inlet and outlet for the indoor unit.
- Avoid locations with other electrical products, power plugs/sockets, kitchen cabinets, beds, sofas, or other valuables directly under the unit's lines, and prevent mechanical damage.
Using Your Air Conditioner
Remote Control Overview
[Power Button]: Turn the device on/off.
[Mode Button]: Cycle through Cool, Dry, Fan, and Auto modes.
[Fan Speed Button]: Adjust fan speed (Low, Medium, High, Auto). Fan speed is available in Auto, Cool, and Fan modes only.
[Swing Button]: Select to adjust airflow direction by swinging the louver vertically.
[Up Arrow Button]: Decrease the air conditioning temperature.
[Down Arrow Button]: Increase the air conditioning temperature.
[Filter Button]: Remind to clean the dust filter.
[Eco Button]: Turn on/off the ECO mode (under Cool/Dry mode).
[Timer Button]: Timer on or Timer off the unit.
[Mute Button]: Turn on/off the MUTE mode.
Indicators:
- [Cool Icon], [Dry Icon], [Fan Icon], [Auto Mode Icon]: Indicate Cool, Dry, Fan, and Auto modes respectively.
- [Sleep Mode Icon]: Indicates the unit is in Sleep mode.
- [Mute Mode Icon]: Indicates the unit is in MUTE mode.
- [WiFi Icon]: Indicates that there is a WiFi connection.
- [Fan Speed Icon]: Indicates Low, Medium, High, and Automatic fan speeds respectively.
General Operations
- Power Button: Press to turn on the air conditioner or switch it to standby mode.
- Increase Button: Press to increase the air conditioning temperature by 1°F/°C.
- Decrease Button: Press to decrease the air conditioning temperature by 1°F/°C.
- Swing/Oscillation Button: Press to move the louver up and down. Press again to stop at the desired angle. For horizontal airflow, manually move the levers on top of the air outlet. Do not adjust the vertical louver by hand, as it may cause damage.
- Fan Speed Button: Press repeatedly to adjust fan speed: Low, Med, High, and Auto.
- Filter Button: Reset Filter Reminder. To clean the filter, see the Cleaning and Maintenance section.
NOTE: In Auto speed, fan speed adapts to room temperature. In Dry Mode, fan speed cannot be adjusted.
Mode Selection
- Mode Button: Press repeatedly to cycle through Cool, Dry, Fan, and Auto modes.
- Cool Mode: Cools the room to the desired temperature. Temperature and fan speed are adjustable.
- Dry Mode: Works as a dehumidifier. The fan runs at a low speed. Temperature and fan speed are not adjustable.
- Fan Mode: Circulates air like a normal fan. Keep the vent open during this function for maximum cooling efficiency. Fan speed can be set to Low, Med, or High. Temperature is not adjustable.
- Auto Mode: Automatically adjusts working mode (Cool or Fan) based on room temperature. Temperature and fan speed are not adjustable.
Timer, Eco, Sleep, and Display Functions
- Timer Button: When the unit is on standby/running, press the Timer button. The icon will flash. Press + or - to select a timer from 0.5 to 24 hours, then press Timer again to confirm. The unit will start/stop automatically after the timer ends. Turning the unit ON/OFF or setting the timer to 0.0 hour cancels the program.
- Eco Mode Button: When the desired temperature is reached, the compressor turns off, and the fan runs for 3 minutes. The fan then cycles on for 1 minute at 5-minute intervals until the room temperature rises above the set temperature, at which point the compressor restarts.
- Sleep Mode Button: The air conditioning temperature adjusts gradually every 30 minutes for comfort and to prevent overcooling. After 10 hours, Sleep mode exits automatically, returning to the initial temperature. In Sleep mode, button sounds are muted, and display indicators turn off after 15 seconds (except the Sleep mode indicator). Long press 5 seconds to turn MUTE mode on/off.
- LED Display Button: Turn the air conditioner display on or off. Long press 5 seconds to switch between °F/°C.
Other Features
- Filter Reminder: After 500 hours of fan operation, the filter reminder lights up. See Cleaning and Maintenance for filter cleaning instructions.
- Display Auto Off: Display dims after 30 seconds (off after 15 seconds in sleep mode). Wake the display with any button.
- Memory: If the air conditioner is turned OFF but remains connected to power, it will operate with previous settings (except timer) when turned ON again.
- Drain Water: After proper installation, condensate should not overflow. If fan noise from built-up water is bothersome, remove the cap at the back to drain water. NOTE: Removing the cap may affect heat transfer efficiency.
How to Control Your AC
Remote Control
[POWER Button]: Turn the device on/off.
[MODE Button]: Cycle through Cool, Dry, Fan, and Auto modes.
[FAN SPEED Button]: Adjust fan speed (Low, Medium, High, Auto). Press and hold for 5s to switch between °F/°C.
[SLEEP MODE Button]: Designed to save energy while you sleep.
[UP/DOWN Buttons]: Increase or decrease the temperature/timer.
[MUTE Button]: Select Mute to lower the operating volume to its quietest setting.
[TIMER Button]: Set a timer to turn the air conditioner on/off.
[SWING Button]: Start and pause vent oscillation.
[ECO MODE Button]: Designed to save energy while keeping your room at the set temperature.
[DISPLAY Button]: Turn on/off the device's display.
For more information on remote functions and modes, refer to subsequent pages.
Battery Replacement
The air conditioner includes two batteries for the remote control. Insert them correctly.
Note:
- Do not mix old and new batteries, or batteries of different types.
- Do not leave batteries in the remote if the device will not be used for more than 2 months.
- Follow local ordinances for proper disposal of old and used batteries. Do not dispose of batteries in unsorted municipal waste.
Tips for Using the Remote
- The remote must be used within 26ft of the unit.
- The unit will make a sound when it receives the remote's signal.
- Curtains, other materials, and direct sunlight can interfere with the infrared signal receiver.
- Press "MODE" and "^" and hold for 3s to reset the Wi-Fi setting.
Cleaning and Maintenance
Care and Cleaning
Clean your air conditioner occasionally to keep it looking new. Unplug the unit before cleaning to prevent shock or fire hazards.
Air Filter Cleaning
Check the air filter at least once every month. Never use hot water over 104°F (40°C) to clean it. Never operate the unit without the air filter.
Trapped particles and dust can decrease airflow and cause cooling coils to accumulate frost. To clean the air filter:
- Pull the grille out from the indents on both sides at the front and remove the filter.
- Wash the filter with liquid dish soap and warm water. Rinse thoroughly. Gently shake to remove excess water.
- Let the filter dry completely before placing it back into the air conditioner.
- Alternatively, you may vacuum the filter to remove dust and particles.
Cabinet Cleaning
To clean the air conditioner cabinet:
- Unplug the air conditioner to prevent shock or fire hazards.
- Dust the cabinet and front panel with an oil-free cloth or a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry.
- Never use harsh cleaners, wax, or polish on the cabinet front.
- Wring excess water from the cloth before wiping around controls. Excess water near controls can cause damage.
Winter Storage
To store the air conditioner when not in use for an extended period, remove it carefully from the window according to installation instructions, cover it with plastic, or place it in the original box.
Troubleshooting
The air conditioner will not start
Problem | Possible Cause | Solution |
---|---|---|
The air conditioner will not start | The air conditioner is unplugged | Make sure the air conditioner plug is pushed completely into the outlet. |
The fuse is blown/circuit breaker is tripped | Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. | |
Power failure | The unit will automatically restart when power is restored. There is a protective time delay (approx. 3 minutes) to prevent compressor overload. The unit may not start normal cooling for 3 minutes after power is restored. | |
The current interrupter device is tripped | Press the RESET button on the power cord plug. If the RESET button does not stay engaged, discontinue use and contact a qualified service technician. |
The air conditioner does not cool as it should
Problem | Possible Cause | Solution |
---|---|---|
The air conditioner does not cool as it should | Air flow is restricted | Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner. |
The temperature control may not be set correctly. | Lower the set thermostat temperature. | |
The air filter is dirty | Clean the filter. Refer to CLEANING & MAINTENANCE. | |
The room may be too warm | Please allow time for the room to cool down after turning on the air conditioner. | |
Cold air is escaping | Check for open furnace registers and cold air returns. |
The air conditioner is freezing up
Problem | Possible Cause | Solution |
---|---|---|
The air conditioner is freezing up | The cooling coils are frozen | Switch to high fan speed and set the thermostat to a higher temperature. |
Temperature sensor is not well situated. | The temperature sensor behind the air filter may be touching the coil. Try to move it so it does not contact the cold coil. | |
Ice blocks the air flow and stops the air conditioner from cooling the room | Switch to high fan speed and set the thermostat to a higher temperature. |
The remote control is not working
Problem | Possible Cause | Solution |
---|---|---|
The remote control is not working | The batteries are inserted incorrectly | Check the position of the batteries. |
The batteries may be dead | Replace the batteries. |
Water is dripping outside
Problem | Possible Cause | Solution |
---|---|---|
Water is dripping OUTSIDE when the unit is cooling | Hot and humid weather | This is normal. |
The air conditioner is not correctly tilted outside | Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. Refer to installation instructions. |
Water is dripping INSIDE when the unit is cooling
Problem | Possible Cause | Solution |
---|---|---|
Water is dripping INSIDE when the unit is cooling | Moisture removed from the air is draining into the base pan | This is normal for a short period in areas with low humidity and normal for a longer period in areas with high humidity. |
Noise when the unit starts
Problem | Possible Cause | Solution |
---|---|---|
Noise when the unit starts | A "da-da" sound may occur for 30 seconds when the unit is turned on due to the compressor starting. | This is normal. |
Thank you for purchasing this product! If you have any questions about the product, such as missing parts, damaged products, product assembling, and operation, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826
IMPORTANT
Please call our customer service department for any consulting:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY SERVICE.
AVIS
Veuillez appeler le service à la clientèle pour toutes questions au:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
PREUVE D'ACHAT ORIGINALE REQUISE POUR SERVICE DE GARANTIE.
IMPORTANTE
Sólo hay que llamar nuestro departamento de servicio al cliente en caso de tener preguntas o inquietudes:
213-4467172
661-4358826
(8:30am - 5:30pm P.S.T.)
SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO BAJO GARANTÍA.
Address: ROWAN ELECTRIC APPLIANCE LLC
28407 Ascent Way, Santa Clarita, CA 91350
Phone: 213-4467172 or 661-4358826