SPF2000-V-TY Smart Pet Feeder

Quick Start Guide

Preface

Quick start by the following steps:

[Diagram Description: A hierarchical diagram showing categories of smart home devices. 'Security & Sensors' is highlighted, leading to 'Smart Camera' and 'Smart Lock'. 'Smart Camera' is under 'Video Surveillance'. 'Smart Lock' is shown with variations like 'Lock (Wi-Fi)', 'Lock (Zigbee)', 'Lock (Bluetooth)'.]

Safety Notice

WARNING: Failure to follow these safety notices could result in fire, electric shock, other injuries, or damage to the Smart Pet Feeder and other property. Read all the safety notices below before using the Smart Pet Feeder.

Technical Specifications

Hopper Capacity 7.5L
Auto Feeding Time 1-8 meals per day
Microphone 10 meters, -30dBV/Pa
Speaker 8 Ohm 1w
Power DC power cord
Backup batteries: 3 x D cell
Dimension 230 x 230 x 500 mm
N. W. 3.76 kgs
Color White

1 Welcome

The Smart Pet Feeder allows you to feed remotely or apply schedules for automatic feeding. With HD camera, you can even interact with your pets using voice from your mobile phone when you're not home.

This guide will provide you with an overview of the product and help you get through the initial setup.

Features:

2 In the box

Please check the condition and the accessories of pet feeder after you open the box.

APP Download:

  1. Scan the QR Code behind the Pet Feeder with your smartphone.
  2. Search 'Smartlife' APP from App store.

Tips:

Recommend food size between 5 mm – 15 mm.

[Diagram Description: Two circular icons representing pet food kibble, each with dimensions "5-15mm" indicated by arrows.]

3 Get to know your device

[Diagram Description: A diagram of the pet feeder with labels pointing to its various components: Cover, Buttons & display (Open the cover), HD camera, Night vision, Microphone, Wi-Fi indicator, Fault indicator lamp, Food outlet, Bowl.]

Wi-Fi indicator

The Wi-Fi status gives the following information:

Wi-Fi Status What it means
Flashing Pet Feeder has not joined the Internet.
Steady light Pet Feeder has joined the Internet.

Fault indicator lamp

The Fault indicator flashes when one of the following happens:

Device Components

[Diagram Description: A diagram showing the rear of the pet feeder with labels pointing to: Battery box, Speaker, Power jack, Power switch. The power switch has symbols for ON (line) and OFF (circle).]

Battery box

3 x D-size batteries. Please pay attention to the polarity. Please note that the battery charging is for backup purpose only. If you wish to control the pet feeder remotely, power supply is needed.

Speaker

Play sound.

Power switch

— for ON, ⏹️ for OFF.

Power jack

Use the supplied power adapter.

Button Introduction:

Display Introduction:

[Diagram Description: A diagram of the pet feeder's digital display. It shows icons for Key lock, Battery Level, and labels for Current Meal, Total Meals, System time, Total Portion History. The main display area shows "CURRENT: 2/3", "11:32", and sections for "MEALS : 3", "TIME : 12:00", "PORTION : 4", "TOTAL : 0038".]

Setup manually

Setup system time

  1. Press 'SET', the Hour of system time starts flashing, press 'UP' to set the hour, and then press 'OK' to confirm.
  2. The Minute of system time starts flashing, press 'UP' to set the minute, and then press 'OK' to confirm. After that, you can setup automatic feeding.

Setup automatic feeding

  1. After system time's setup, the 'MEALS' starts flashing, press 'UP' to setup meals, and then press 'OK' to confirm.
  2. Then 'CURRENT' starts flashing, you can setup time and portion of each meal one by one. The setting order is 'CURRENT' -> 'TIME' -> 'PORTION', and then move to the next meal. After setting all the meals, the set-up status will exit.

4 Get started

To get started, you will need:

Then follow the steps below:

  1. Power on the Smart Pet Feeder.
  2. Make sure the Wi-Fi indicator lamp is rapidly blinking. If not, please reset the network configuration.

4.1 Add devices

  1. Open your App.
  2. Login with an existing account. If you are a new user, you need to create an account at first.
  3. Please click the ➕ button at the top right corner of the App to add devices.
  4. Select 'Smart Camera' in 'Security&Sensors' list to add manually the Pet Feeder.

[Diagram Description: A hierarchical diagram showing categories of smart home devices. 'Security & Sensors' is highlighted, leading to 'Smart Camera' and 'Smart Lock'. 'Smart Camera' is under 'Video Surveillance'. 'Smart Lock' is shown with variations like 'Lock (Wi-Fi)', 'Lock (Zigbee)', 'Lock (Bluetooth)'.]

5. Confirm your Wi-Fi indicator is rapidly blinking. Then enter your home Wi-Fi account and password (Only support 2.4Ghz Wi-Fi).

[Diagram Description: A screenshot of a mobile app screen showing fields for "Wi-Fi Name" and "Password", with a "Next" button. An arrow points to the password field.]

6. Place the router, mobile phone, and Pet Feeder as close as possible. Confirm the indicator on your device is rapidly blink, then tap 'Next' to wait for connection.

7. After the device has been added, you can use [pencil icon] to rename the device.

4.2 WiFi Network Configuration FAQS:

1. Device not responding:

Please confirm your WI-FI is 2.4 Ghz and the password is correct.

[Diagram Description: A screenshot of a mobile app dialog box titled "Device not responding" with options to "Try 'Switch Pairing Mode'". It lists checks: device reset/blinking indicator, 2.4 GHz Wi-Fi, Wi-Fi password. It shows "Retry" and "Switch Pairing Mode" buttons.]

2. More device-pairing FAQS:

Connecting your device

How to connect
Step 1: Add device
  1. Connect your device to the power source and turn it on.
  2. Open the App, select '+' on the top right of the home page to add device. At the net-pairing page, select the type of product.
  3. Make sure the device is in net-pairing status: the Wi-Fi indicator light blinks quickly (twice a second).
  4. Please refer to the operation instructions found above the 'Confirm indicator light blinks rapidly' button on 'how to make the indicator light blinks rapidly'.
  5. Please press and hold the power button for 5 seconds to reset the device if the product doesn't have a reset button.
  6. For devices such as the light which do not have a switch, please connect it to the light holder and operate the switch 3 times (on-off-on-off-on), stop at a light on condition in which the light blinks quickly.
  7. If the product has a reset button, please press the reset button directly.
  8. It is recommended to check the operation manual in order to connect the device to the network quickly.
Step 2: Enter Wi-Fi Password

Select the Wi-Fi through which the device can connect to the Internet, and enter the Wi-Fi password. Then click 'OK' to proceed to net-pairing. Only 2.4G Wi-Fi is supported at this moment, please check if the Wi-Fi network is 2.4G.

Finally, wait a few seconds until it displays that network has successfully been paired.

Troubleshooting for failure in connecting the network (failed to add device)

  1. Make sure the device has been connected to the power source and turned on.
  2. Make sure the device has been in net-pairing status.
  3. Make sure that the device, the phone and the router are close to each other.
  4. Make sure that the device, the phone and the router are close to each other.

[Diagram Description: A diagram showing a smartphone, a Wi-Fi router, and other smart home devices (washing machine, smart plug) connected wirelessly. An arrow indicates proximity.]

[Diagram Description: A diagram showing a smartphone and a Wi-Fi router with a wireless signal icon, indicating proximity.]

5. Make sure the router password is correct.

6. Make sure the device has been added using 2.4G WiFi band. Enable the Wi-Fi broadcast function and do not set it to hidden mode.

[Diagram Description: A diagram showing a Wi-Fi router and a smartphone. An arrow indicates a 2.4Ghz signal.]

7. Make sure that the encryption method of the router's wireless setting is WPA2-PSK and the authentication type is AES, or both are set as automatic. 11nonly is not allowed in wireless mode.

[Diagram Description: A diagram showing a Wi-Fi router with checkmarks next to "WPA2-PSK" and "AES", and a cross next to "11n only".]

8. Make sure the Wi-Fi name does not contain any Chinese characters.

[Diagram Description: A list of Wi-Fi network names, some with checkmarks (Office 305, Office 306, Office 309) and one with a cross (客室専用 - Guest Room Exclusive, CMCC).]

9. If the number of the router's connected devices reaches the limit,

try to turn off some device's Wi-Fi functions and configure it again.

[Diagram Description: A diagram showing a router connected to various smart devices (washing machine, smart plug, pet feeder) via Wi-Fi. Arrows indicate connections.]

10. If the router has enabled the wireless MAC address filter, try to remove the device from the router's MAC filter list to ensure the device is not prohibited by the router to connect to the network.

[Diagram Description: A diagram showing a router emitting a Wi-Fi signal, with arrows pointing towards a connected device and then towards the internet (globe icon), indicating network connectivity.]

What if the device is off line

  1. Please make sure the device has been powered on.
  2. Please check if the network is stable. Checking method: put a mobile phone or an iPad next to the device and make sure they are connected to the same network, then try to open a web page.
  3. Please make sure the home Wi-Fi network is working well, or whether the Wi-Fi name, password, etc have been modified. If so, reset the device and add it again. (How to remove the device: Open the APP and enter the device control page, click '...' button on the top right hand corner, click on the bottom of the page 'Remove device').
  4. Please try to reboot the router and wait 3 minutes to observe the status of the device.
  5. If the network is in good condition and shows no sign of modifications after troubleshooting, please go to the device's control page and click the '...' button in the upper right hand corner to get into the 'More' page. Then, click 'Feedback' and enter the issue you encountered and provide your Router model, we will handle it ASAP.

4.3 App Overview:

Home management

[Diagram Description: A screenshot of the 'Smartlife' app's "Home" screen. It shows sections for "Location Information" (Overcast, 18°C, Excellent PM2.5, Excellent Air Quality), "Device List" showing "Smart Pet Feeder with Camera", and a bottom navigation bar with icons for Home, Smart, Me. Labels point to "Add Device", "Voice Control", "Room Management".]

Home:

  1. Device list: You can check the added device, tap one to enter control board.
  2. Location information: Information about your local weather conditions, outdoor temperature, PM.
  3. Home management: Add or delete home and manage home names, rooms, locations, and members.
  4. Room management: Manage room. You can create rooms and assign devices to each room.
  5. Voice control: (Temporarily not available on App)
  6. Smart: Create smart scene and add automatic function (Temporarily not available).
  7. Me: App settings and FAQ about the app.

Control board:

Select the target Pet Feeder in device list then enter the control board.

[Diagram Description: A screenshot of the Pet Feeder's live camera view within the app. It shows "Device settings", "2020-03-10 10:50:14", "Signal: 87%". Controls are labeled: "On/Off the sound", "Video Definition", "Full screen". Below the video feed are icons for "Screenshot", "Talk", "Record", "Playback", "Schedule", "Feed".]

5 FAQ

1. How do I install the stand?

Align the stand with the hole at the bottom. Gently push the stand into the hole at the bottom.

[Diagram Description: A diagram showing the base of the pet feeder and the stand components, illustrating how to attach the stand.]

2. Where should the TF card be installed?

Open the cover and remove the food storage bucket. There is a slot inside the Pet Feeder. Place the metal side of TF card inward and install it in.

[Diagram Description: A diagram showing the inside of the pet feeder's food storage area, with an arrow pointing to a slot where a TF card should be inserted.]

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