MSI Gaming Graphics Card Warranty Information

1. Product Warranty and Country / Region of Purchase

MSI product warranty terms may differ for each region. Only MSI notebooks have an international limited warranty; all other products are subject to regional limited warranty terms based on where the product was purchased. Please check with your retailer where the MSI product was purchased from to verify the applicable product warranty terms. Cross-regional purchases through online stores and platforms (e.g., Amazon, Newegg, Lazada, Shopee, etc.) will be subject to the limited warranty term offered in the country or region where such online retailer processes the transaction.

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2. MSI General Product Warranty Policy

*The information provided on this website is for information only. MSI seeks to provide accurate and timely information; nevertheless, there may be inadvertent technical or factual inaccuracies and typographical errors, for which we apologize. MSI reserves the right to make changes and corrections at any time, without notice.

3. Product

Depending on territory, regional differences may apply. Please inquire with the original shops or MSI local offices.

4. Limited Warranty Exclusions

MSI's warranty shall not apply, regardless of whether the Product is in-warranty or out of warranty, in the following situations:

• The Product is damaged by accident, abuse, catastrophe, improper use (including failure to heed instructions or warnings), improper maintenance, inadequate packaging, neglect, misuse, or operator error.
• The Product is damaged by external causes, including but not limited to, corrosion, falls, environmental factors (including temperature and humidity), power failure, faulty power supply, air conditioning, operator, data communications system failure or malfunction.
• The Product is damaged due to alterations, changes, modifications, repair, or other services performed by a third party that is not authorized by MSI.
• Product accessory, apparatus, attachment, or devices that are not originally bundled with the Product, or are not provided by MSI.
• Damage to or loss of any data, program, or removable storage media.
• Installation, relocation, or removal of Product or any accessories, apparatus, attachments, or other devices.
• Normal wear and tear, including without limitation, to a Product or Product accessory or part that is consumable or expendable.
• A Product or part where you cannot provide the local warranty card, registration number, or purchase receipt issued by MSI Online Store, or where the serial number or label has been defaced or removed.
• Product that is not purchased from the MSI Online Store, or was leased or loaned by a third party.
• Damage caused by shipping carrier.
• Hardware or software incompatibility issue(s).
• Installation, removal, and set-up service charges.

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MSI Care

MSI Care provides comprehensive service and support for your MSI devices. Enjoy free extended warranty, instant expert support, free pick-up and delivery of your devices, and many more benefits.

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Need More Help?

Thank you for choosing MSI. Please feel free to contact us via the channels below; we are happy to help.

• ? Service Location: Check the repair service shop.
• ✉️ Web Ticket: Ask a question
• ? Hotline: Talk to a service representative
• ? Where to buy: Search an authorized dealer nearby.