Installation Guide for DELL models including: Inspiron, 7501, DELL
Set up your Inspiron 7501 NOTE: The images in this document may differ from your computer depending on the configuration you ordered. 1. Connect the power adapter and press the power button. NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time.
www.dell.com/support/manuals. 2. Right-click area. Press to right-click. 3. Touchpad. Move your finger on the touchpad to move the mouse pointer.
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DocumentDocumentInspiron 7501 Setup and Specifications Regulatory Model: P102F Regulatory Type: P102F003 October 2020 Rev. A01 Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. Contents Chapter 1: Set up your Inspiron 7501............................................................................................. 4 Chapter 2: Views of Inspiron 7501................................................................................................. 6 Right....................................................................................................................................................................................... 6 Left..........................................................................................................................................................................................6 Computers shipped with NVIDIA GeForce GTX 1650 Ti only..............................................................................7 Base.........................................................................................................................................................................................7 Display.................................................................................................................................................................................... 8 Bottom................................................................................................................................................................................... 9 Chapter 3: Specifications of Inspiron 7501................................................................................... 10 Dimensions and weight..................................................................................................................................................... 10 Processor............................................................................................................................................................................. 10 Chipset.................................................................................................................................................................................. 11 Operating system................................................................................................................................................................11 Memory................................................................................................................................................................................. 11 External ports......................................................................................................................................................................12 Internal slots........................................................................................................................................................................ 12 Wireless module..................................................................................................................................................................12 Audio..................................................................................................................................................................................... 13 Storage................................................................................................................................................................................. 13 Intel Optane Memory H10 with solid-state storage (optional)............................................................................... 14 Media-card reader............................................................................................................................................................. 14 Keyboard.............................................................................................................................................................................. 15 Camera................................................................................................................................................................................. 15 Touchpad............................................................................................................................................................................. 16 Power adapter.................................................................................................................................................................... 16 Battery.................................................................................................................................................................................. 17 Display................................................................................................................................................................................... 17 Fingerprint reader.............................................................................................................................................................. 18 GPU--Integrated............................................................................................................................................................... 19 GPU--Discrete................................................................................................................................................................... 19 Operating and storage environment..............................................................................................................................19 Chapter 4: Keyboard shortcuts....................................................................................................20 Chapter 5: Getting help and contacting Dell................................................................................ 22 Contents 3 1 Set up your Inspiron 7501 NOTE: The images in this document may differ from your computer depending on the configuration you ordered. 1. Connect the power adapter and press the power button. NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time. 2. Finish Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted. If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an offline account. On the Support and Protection screen, enter your contact details. 3. Locate and use Dell apps from the Windows Start menu--Recommended. Table 1. Locate Dell apps Resources Description My Dell Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available. 4 Set up your Inspiron 7501 Table 1. Locate Dell apps (continued) Resources Description SupportAssist Proactively checks the health of your computer's hardware and software. The SupportAssist OS Recovery tool troubleshoots issues with the operating system. For more information, see the SupportAssist documentation at www.dell.com/support. NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. Dell Update Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the knowledge base article SLN305843 at www.dell.com/support. Dell Digital Delivery Download software applications, which are purchased but not pre-installed on your computer. For more information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/support. Set up your Inspiron 7501 5 Right 2 Views of Inspiron 7501 1. microSD-card slot Reads from and writes to the microSD-card. The computer supports the following card types: micro-Secure Digital (mSD) micro-Secure Digital High Capacity (mSDHC) micro-Secure Digital Extended Capacity (mSDXC) 2. USB 3.2 Gen 1 port Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. 3. Headset port Connect headphones or a headset (headphone and microphone combo). Left 1. Power-adapter port Connect a power adapter to provide power to your computer. 2. Battery-status light Indicates the battery-charge status. Solid yellow--Battery charge is low. Blinking yellow--Battery charge is critical. Off--Battery is fully charged. 3. HDMI port Connect to a TV or another HDMI-in enabled device. Provides video and audio output. 4. USB 3.2 Gen 1 port Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. 5. USB 3.2 Gen 1 (Type-C) port/DisplayPort 6 Views of Inspiron 7501 Connect devices such as external storage devices, printers, and external displays. Provides data transfer speeds up to 5 Gbps. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. Computers shipped with NVIDIA GeForce GTX 1650 Ti only 1. Power-adapter port Connect a power adapter to provide power to your computer. 2. Battery-status light Indicates the battery-charge status. Solid yellow--Battery charge is low. Blinking yellow--Battery charge is critical. Off--Battery is fully charged. 3. HDMI port Connect to a TV or another HDMI-in enabled device. Provides video and audio output. 4. USB 3.2 Gen 1 port Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. 5. Thunderbolt 3 (USB 3.2 Gen 2 Type-C) port/DisplayPort Supports USB 3.2 Gen 2 Type-C, DisplayPort 1.4, Thunderbolt 3 and also enables you to connect to an external display using a display adapter. Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device. Base 1. Power button with fingerprint reader Views of Inspiron 7501 7 Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer. Place your finger on the power button to log-in with the fingerprint reader. NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals. 2. Right-click area Press to right-click. 3. Touchpad Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click. 4. Left-click area Press to left-click. Display 1. Left microphone Provides digital sound input for audio recording and voice calls. 2. Privacy shutter Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use. 3. Camera Enables you to video chat, capture photos, and record videos. 4. Camera-status light Turns on when the camera is in use. 5. Right microphone Provides digital sound input for audio recording and voice calls. 8 Views of Inspiron 7501 Bottom 1. Left speaker Provides audio output. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Right speaker Provides audio output. Views of Inspiron 7501 9 3 Specifications of Inspiron 7501 Dimensions and weight The following table lists the height, width, depth, and weight of your Inspiron 7501. Table 2. Dimensions and weight Description Height: Front height Values 17.50 mm (0.68 in.) Rear height 18.90 mm (0.74 in.) Width 356.10 mm (14.01 in.) Depth 234.50 mm (9.23 in.) Weight (maximum) 1.90 kg (4.18 lb) NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability. Processor The following table lists the details of the processors supported by your Inspiron 7501. Table 3. Processor Description Processor type Option one 10th Generation Intel Core i5-10300H Option two 10th Generation Intel Core i7-10750H Processor wattage 45 W 45 W Processor core count 4 6 Processor thread count 8 12 Processor speed Up to 4.5 GHz Up to 5 GHz Processor cache 8 MB 12 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics 10 Specifications of Inspiron 7501 Chipset The following table lists the details of the chipset supported by your Inspiron 7501. Table 4. Chipset Description Chipset Values HM470 Processor 10th Generation Intel Core i5/i7 DRAM bus width 64-bit Flash EPROM 16 MB PCIe bus Up to Gen3 Operating system Your Inspiron 7501 supports the following operating systems: Windows 10 Home, 64-bit Windows 10 Professional, 64-bit Memory The following table lists the memory specifications of your Inspiron 7501. Table 5. Memory specifications Description Memory slots Values 8 GB Onboard memory One SODIMM slot Memory type DDR4 Memory speed 2993 MHz Maximum memory configuration 24 GB Minimum memory configuration 8 GB Memory configurations supported 8 GB Onboard memory 8 GB, 1 x 8 GB, DDR4, 2933 MHz 12 GB, 1 x 8 GB + 1 x 4 GB, DDR4, 2933 MHz 16 GB, 2 x 8 GB, DDR4, 2933 MHz 24 GB, 1 x 8 GB + 1 x 16 GB, DDR4, 2933 MHz Specifications of Inspiron 7501 11 External ports The following table lists the external ports on your Inspiron 7501. Table 6. External ports Description USB ports Values Two USB 3.2 Gen 1 ports One USB 3.2 Gen 1(Type-C) port with DisplayPort/Power Delivery (for computers shipped with NVIDIA GeForce GTX 1650 and integrated graphics card) One USB 3.2 Gen 2 (Type-C) port with Thunderbolt/ DisplayPort/Power Delivery (for computers shipped with NVIDIA GeForce GTX 1650 Ti) Audio port One headset (headphone and microphone combo) port Video port One HDMI 2.0 port (For discrete graphics card) One HDMI 1.4 port (For integrated graphics card) Media-card reader One microSD-card slot Docking port Not supported Power-adapter port One 4.50 mm x 2.90 mm power-adapter port Security One wedge-shaped lock Internal slots The following table lists the internal slots of your Inspiron 7501. Table 7. Internal slots Description M.2 Values One M.2 2280/2230 slot for Solid-State Drive (SSD)/Intel Optane One M.2 2230/2280 slot for PCIe SSD NOTE: To learn more about the features of different types of M.2 cards, see the knowledge base article SLN301626 at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) modules supported on your Inspiron 7501. Table 8. Wireless module specifications Description Option one Model number Intel AX201 Option two Intel AC9560 Transfer rate Up to 2.40 Gbps Up to 1.73 Gbps Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 12 Specifications of Inspiron 7501 Table 8. Wireless module specifications (continued) Description Wireless standards Option one Wi-Fi 5 (WiFi 802.11ac) Wi-Fi 6 (WiFi 802.11ax) Encryption 64-bit/128-bit WEP AES-CCMP TKIP Bluetooth Bluetooth 5.1 Option two Wi-Fi 5 (WiFi 802.11ac) 64-bit/128-bit WEP AES-CCMP TKIP Bluetooth 5.1 Audio The following table lists the audio specifications of your Inspiron 7501. Table 9. Audio specifications Description Audio controller Values Realtek ALC3254 Stereo conversion Supported Internal audio interface High-definition audio External audio interface Universal audio jack Number of speakers Two Internal-speaker amplifier Supported (audio codec integrated) External volume controls Keyboard shortcut controls Speaker output: Average speaker output 2 W Peak speaker output 2.5 W Subwoofer output Not supported Microphone Dual-array microphones Storage This section lists the storage options on your Inspiron 7501. Your Inspiron 7501 supports one of the following storage configurations: One M.2 2230/2280 solid-state drive One M.2 2230 solid-state drive and one M.2 2280 solid-state drive The primary drive of your Inspiron 7501 varies with the storage configuration. For computers: with an M.2 drive, the M.2 drive is the primary drive without an M.2 drive, the 2.5-inch drive is the primary drive Specifications of Inspiron 7501 13 Table 10. Storage specifications Storage type M.2 2230 solid-state drive Interface type PCIe Gen3 NVMe M.2 2280 solid-state drive PCIe Gen3 NVMe M.2 2280, PCIe QLC NVMe, solid-state PCIe Gen3 NVMe drive M.2 2280 Intel Optane storage PCIe Gen3 NVMe Capacity 256 GB or 512 GB 256 GB, 512 GB, 1 TB, or 2 TB 512 GB 512 GB Intel Optane Memory H10 with solid-state storage (optional) Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/ accelerator and/or storage device depending on the Intel Optane Memory installed in your computer. Intel Optane Memory H10 with solid-state storage functions as both a non-volatile storage cache/accelerator (enabling enhanced read/write speeds for hard-drive storage) and a solid-state storage solution. It neither replaces nor adds to the memory (RAM) installed on your computer. Table 11. Intel Optane Memory H10 with solid-state storage specifications Description Values Interface PCIe Gen3 x4 NVMe One PCIe Gen3 x2 for Optane memory One PCIe Gen3 x2 for solid-state storage Connector M.2 Form factor Capacity (Intel Optane memory) Capacity (solid-state storage) 2280 32 GB 512 GB NOTE: Intel Optane Memory H10 with solid-state storage is supported on computers that meet the following requirements: 9th Generation or higher Intel Core i3/i5/i7 processors Windows 10 64-bit version or higher (Anniversary Update) Intel Rapid Storage Technology driver version 15.9.1.1018 or higher Media-card reader The following table lists the media cards supported by your Inspiron 7501. Table 12. Media-card reader specifications Description Media-card type Values One microSD-card slot Media-cards supported micro-Secure Digital (mSD) micro-Secure Digital High Capacity (mSDHC) micro-Secure Digital Extended Capacity (mSDXC) 14 Specifications of Inspiron 7501 Table 12. Media-card reader specifications (continued) Description Values NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer. Keyboard The following table lists the keyboard specifications of your Inspiron 7501. Table 13. Keyboard specifications Description Keyboard type Values Standard keyboard Backlit keyboard Keyboard layout QWERTY Number of keys United States and Canada: 103 keys United Kingdom: 104 keys Japan: 107 keys Keyboard size X=18.7 mm key pitch Y=18.05 mm key pitch Keyboard shortcuts Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. NOTE: You can define the primary behavior of the function keys (F1F12) changing Function Key Behavior in BIOS setup program. For more information, see Keyboard shortcuts. Camera The following table lists the camera specifications of your Inspiron 7501. Table 14. Camera specifications Description Number of cameras Values One Camera type RGB HD camera Camera location Front camera Camera sensor type CMOS sensor technology Camera resolution: Still image 0.92 megapixel Video 1280 x 720 (HD) at 30 fps Specifications of Inspiron 7501 15 Table 14. Camera specifications (continued) Description Diagonal viewing angle: Values 74.9 degrees Touchpad The following table lists the touchpad specifications of your Inspiron 7501. Table 15. Touchpad specifications Description Touchpad resolution: Horizontal Values 1229 Vertical 749 Touchpad dimensions: Horizontal 115 mm (4.52 in.) Vertical 80 mm (3.15 in.) Touchpad gestures For more information about touchpad gestures available on Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com. Power adapter The following table lists the power adapter specifications of your Inspiron 7501. Table 16. Power adapter specifications Description Option one Type 90 W Connector dimensions: External diameter 4.50 mm Internal diameter 2.90 mm Input voltage 100 VAC240 VAC Input frequency 50 Hz60 Hz Input current (maximum) 1.50 A Output current (continuous) 4.62 A Rated output voltage 19.50 VDC Temperature range: Operating 0°C to 40°C (32°F to 104°F) Storage -40°C to 70°C (-40°F to 158°F) Option two 130 W 4.50 mm 2.90 mm 100 VAC240 VAC 50 Hz60 Hz 2.50 A 6.70 A 19.50 VDC 0°C to 40°C (32°F to 104°F) -40°C to 70°C (-40°F to 158°F) 16 Specifications of Inspiron 7501 Battery The following table lists the battery specifications of your Inspiron 7501. Table 17. Battery specifications Description Battery type Option one 3-cell "smart" lithium ion (56 WHr) Option two 6-cell "smart" lithium ion (97 WHr) Battery voltage 11.40 VDC 11.40 VDC Battery weight (maximum) 0.25 kg (0.55 lb) 0.37 kg (0.82 lb) Battery dimensions: Height 223.40 mm (8.80 in.) 330.7 mm (13.02 in.) Width 72 mm (2.83 in.) 72 mm (2.83 in.) Depth 7.20 mm (0.28 in.) 7.20 mm (0.28 in.) Temperature range: Operating 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F to 95°F) Storage 35°C to -40°C (95°F to -40°F) 35°C to -40°C (95°F to -40°F) Battery operating time Battery charging time (approximate) Varies depending on operating conditions Varies depending on operating and can significantly reduce under certain conditions and can significantly reduce power-intensive conditions. under certain power-intensive conditions. 4 hours (when the computer is off) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com/ 4 hours (when the computer is off) NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com/ Coin-cell battery CR2032 CR2032 Display The following table lists the display specifications of your Inspiron 7501. Table 18. Display specifications Description Display type Option one Full High Definition (FHD) Display-panel technology Wide Viewing Angle (WVA) Display-panel dimensions (active area): Height 193.60 mm (7.62 in.) Width 344.20 mm (13.55 in.) Option two Full High Definition (FHD) Wide Viewing Angle (WVA) 193.60 mm (7.62 in.) 344.20 mm (13.55 in.) Specifications of Inspiron 7501 17 Table 18. Display specifications (continued) Description Option one Diagonal 395 mm (15.55 in.) Display-panel native resolution 1920 x 1080 Luminance (typical) 300 nits Megapixels 2 Color gamut sRGB 100%(typ) Pixels Per Inch (PPI) 142 Contrast ratio (min.) 600:1 Response time (max.) 35 ms Refresh rate 60 Hz Horizontal view angle +/- 85 degrees Vertical view angle +/- 85 degrees Pixel pitch 0.18 mm Power consumption (maximum) 4.20 W Anti-glare vs glossy finish Anti-glare Touch options No Option two 395 mm (15.55 in.) 1920 x 1080 220 nits 2 NTSC 45% (typ) 142 400:1 35 ms 60 Hz +/- 80 degrees +/- 80 degrees 0.18 mm 4.20 W Anti-glare Yes Fingerprint reader The following table lists the fingerprint-reader specifications of your Inspiron 7501. NOTE: The fingerprint reader is located on the power button. Table 19. Fingerprint reader specifications Description Fingerprint-reader sensor technology Fingerprint-reader sensor resolution Fingerprint-reader sensor pixel size Values Capacitive 500 dpi 108 x 88 18 Specifications of Inspiron 7501 GPU--Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 7501. Table 20. GPU--Integrated Controller External display support Memory size Processor Intel UHD Graphics One HDMI 1.4 port and one Shared system memory USB 3.2 Gen 2 (Type-C) port with DisplayPort 10th Generation Intel Core i5/i7 GPU--Discrete The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Inspiron 7501. Table 21. GPU--Discrete Controller External display support Memory size Memory type Nvidia GeForce GTX 1650 One HDMI 2.0 port and one USB 3.2 Gen 2 (Type-C) port with DisplayPort 4 GB GDDR6 Nvidia GeForce GTX 1650 Ti One HDMI 2.0 port, one Mini DisplayPort, and one Thunderbolt 3 port 4 GB GDDR6 Operating and storage environment This table lists the operating and storage specifications of your Inspiron 7501. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 22. Computer environment Description Temperature range Operating 0°C to 35°C (32°F to 95°F) Relative humidity (maximum) 10% to 90% (non-condensing) Vibration (maximum)* 0.66 GRMS Shock (maximum) 110 G Altitude range -15.2 m to 3048 m (-49.87 ft to 10000 ft) Storage -40°C to 65°C (-40°F to 149°F) 0% to 95% (non-condensing) 1.30 GRMS 160 G -15.2 m to 10668 m (-49.87 ft to 35000 ft) * Measured using a random vibration spectrum that simulates user environment. Measured using a 2 ms half-sine pulse when the hard drive is in use. Specifications of Inspiron 7501 19 4 Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations. Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out. The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below). However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing Fn + Esc. Subsequently, multi-media control can be invoked by pressing Fn and the respective function key. For example, mute audio by pressing Fn + F1. NOTE: You can also define the primary behavior of the function keys (F1F12) by changing Function Key Behavior in BIOS setup program. Table 23. List of keyboard shortcuts Function key Redefined key (for multimedia control) Behavior Mute audio Decrease volume Increase volume Play/Pause Toggle keyboard backlight (optional) NOTE: Non-backlight keyboards have F5 function key without the backlight icon and does not support toggle keyboard backlight function. Decrease brightness 20 Keyboard shortcuts Table 23. List of keyboard shortcuts (continued) Function key Redefined key (for multimedia control) Behavior Increase brightness Switch to external display Print screen Home End The Fn key is also used with selected keys on the keyboard to invoke other secondary functions. Table 24. List of keyboard shortcuts Function key Behavior Pause/Break Toggle scroll lock System request Open application menu Toggle Fn-key lock Keyboard shortcuts 21 5 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 25. Self-help resources Self-help resources Information about Dell products and services Resource location www.dell.com My Dell app Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag for your Dell Laptop. Dell knowledge base articles for a variety of computer concerns 1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country/region and product, and some services may not be available in your country/region. NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. 22 Getting help and contacting Dell