SwitchBot Keypad Touch User Manual

Package Contents

• SwitchBot Keypad Touch x 1
• Double-sided Adhesive Tape x 1
• Wet Wipe x 1
• Mounting Plate Alignment Sticker x 1
• CR123A Battery x 2
• Ejection Pin x 1
• SwitchBot Card x 1
• User Manual x 1

List of Components

• Light Sensor
• Status Bar (Unlock Icon ?, Indicator Light ?, Lock Icon ?, Low Battery Icon ?)
• NFC Sensor (NFC sensing is valid within the dotted box)
• Lock Button ?
• OK Button (for passcode unlock only)
• Fingerprint Verification Zone
• Mounting Plate
• Buzzer ?
• Battery Cover ?
• Removal Hole ?️
• Rubber Ring x 2
• Screw Kit (Two 3.5 x 25 mm screws, Two Expansion Bolts)

Preparation

You will need:

• A smartphone or tablet using Bluetooth 4.2 or later.
• The latest version of the SwitchBot app, downloadable via the Apple App Store or Google Play Store.
• A SwitchBot account. Register via the app or sign in if you already have one.

Note: A SwitchBot Hub Mini (sold separately) is required for remote unlock passcode setting and receiving phone notifications.

App Store | Google Play

iOS 11.0+ | Android OS 5.0+

Getting Started

1. Remove the battery cover, install the batteries in the correct direction, and replace the cover.
2. Open the SwitchBot app, register an account, and sign in.
3. Tap '+' on the Home page, find and select the Keypad Touch icon, then follow the on-screen instructions to add your Keypad Touch.

Safety Information

Keep the device away from heat, humidity, fire, and water.

Do not operate with wet hands.

Avoid physical damage to this precision electronic product.

Do not attempt to disassemble, repair, or modify the product.

Do not use the product where wireless devices are not allowed.

Installation

Method 1: Install with Screws

Before installation you will need:

• Electric Drill ?
• Pencil ✏️
• Rubber Hammer ?
• Screwdriver ?

Step 1: Confirm Installation Position

Ensure distance is less than 5m (16.4ft)

Step 2: Determine Drill Bit Size and Drill Holes

• For concrete/brick: Drill with a 6 mm bit, insert expansion bolts using a rubber hammer.
• For wood/plaster: Drill with a 2.8 mm bit.

Step 3: Attach Mounting Plate to the Wall

Affix the mounting plate to the wall using screws. Ensure it is secure.

Step 4: Attach Keypad Touch to Mounting Plate

Align the metal buttons on the back of the Keypad Touch with the holes on the mounting plate. Slide the Keypad Touch downwards until it locks into place. Press firmly to ensure stability.

Method 2: Install with Adhesive Tape

Step 1: Confirm Installation Position

Ensure distance is less than 5m (16.4ft)

Step 2: Attach Mounting Plate to the Wall

Attach the adhesive tape to the back of the mounting plate and stick it to the marked position on the wall. Press firmly for 2 minutes.

Step 3: Attach Keypad Touch to Mounting Plate

Ensure the mounting plate is securely attached. Align the metal buttons on the back of the Keypad Touch with the holes on the mounting plate. Slide the Keypad Touch downwards until it locks. Press firmly to ensure stability.

Keypad Touch Removal

Tips: Do not force removal to avoid damaging the device.

Insert the ejection pin into the removal hole with pressure and pull the Keypad Touch upwards.

Keypad Touch Removal Alerts

Removal alerts are activated once the Keypad Touch is added to your SwitchBot account. Alerts are triggered each time the Keypad Touch is removed from the mounting plate.

Users can dismiss alerts by entering the correct passcode, verifying fingerprints, or using NFC cards.

Precautions

The product cannot control the Lock when the battery is depleted. Check battery levels via the app or device indicator regularly and replace batteries promptly. Carry a physical key when the battery is low.

If an error occurs, do not use the product and contact SwitchBot Customer Service.

Device Status Description

Battery Replacement

A low battery is indicated by a red battery icon ? and a sound prompt. You will also receive an app notification. Replace batteries as soon as possible.

How to replace batteries: Remove the Keypad Touch from the mounting plate, open the battery cover, insert 2 new CR123A batteries, and reattach the Keypad Touch to the mounting plate.

Unpairing

If you are not using the Keypad Touch, navigate to its Settings page in the SwitchBot app to unpair it. An unpaired device cannot control the SwitchBot Lock. Proceed with caution.

Lost Device

If you lose your device, navigate to its Settings page in the SwitchBot app and remove pairing. You can re-pair the Keypad Touch if it is found.

For detailed information, visit support.switch-bot.com.

Firmware Upgrades

Firmware updates introduce new features and fix defects. You will receive an upgrade notification via the SwitchBot app. Ensure the product has sufficient battery and your smartphone is within range during upgrades to prevent interference.

Troubleshooting

For more information, please visit our website or scan the QR code:

support.switch-bot.com

Specifications

• Model: W2500020
• Color: Black
• Material: PC + ABS
• Size: 112 x 38 x 36 mm (4.4 x 1.5 x 1.4 in.)
• Weight: 130 g (4.6 oz.) (with battery)
• Battery: 2 CR123A batteries
• Battery Life: Approx. 2 years
• Usage Environment: Outdoor and Indoor
• System Requirements: iOS 11+, Android OS 5.0+
• Network Connectivity: Bluetooth Low Energy
• Operating Temperature: -25 °C to 66 °C (-13 °F to 150 °F)
• Operating Humidity: 10% to 90% RH (non-condensing)
• IP Ratings: IP65

Disclaimer

This product is not a security device and cannot prevent theft. SwitchBot is not liable for any theft or similar incidents.

Return & Refund Policy

This product has a one-year warranty from the date of purchase. The warranty may be voided by:

• Intended damage or abuse.
• Inappropriate storage (including dropping or water damage).
• Unauthorized modification or repair.
• Natural wear and tear.
• Natural disasters.

Contact & Support

• Setup and Troubleshooting: support.switch-bot.com
• Support Email: support@wondertechlabs.com
• Feedback: Send feedback via the SwitchBot app (Profile > Feedback page).

Regulatory Information

CE Warning

Manufacturer's Name: Woan Technology (Shenzhen) Co., Ltd.

This device complies with the essential requirements and other provisions of directive 2014/53/EU. All essential radio test suites have been carried out.

Importer Name: Amazon Services Europe

Importer Address: 38 Avenue John F Kennedy, L-1855 Luxembourg

Importer Contact: Art4-EURep@amazon.com

EU Regulatory Conformance

RF exposure information: The EIRP power of the device is below the exempt condition specified in EN62479: 2010. RF exposure assessment confirms no harmful EM emission above reference levels in EC Council Recommendation (1999/519/EC).

CE DOC: Woan Technology (Shenzhen) Co., Ltd. declares that the radio equipment type W2500020 complies with Directive 2014/53/EU. Full EU declaration of conformity available at: support.switch-bot.com

UKCA DOC

Woan Technology (Shenzhen) Co., Ltd. declares that the radio equipment type W2500020 complies with UK Radio Equipment Regulations (SI 2017/1206). Full UK declaration of conformity available at: support.switch-bot.com

Manufacturer Information

Manufacturer: Woan Technology (Shenzhen) Co., Ltd.

Address: Room 1101, Qiancheng Commercial Center, No. 5 Haicheng Road, Mabu Community, Xixiang Sub-district, Bao'an District, Shenzhen, Guangdong, P.R.China, 518100

Operation frequency: BLE: 2402MHz-2480MHz, NFC: 13.56MHz

Operation temperature: -25~66°C

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If interference occurs, try to correct it by:

• Reorienting or relocating the receiving antenna.
• Increasing the separation between the equipment and receiver.
• Connecting the equipment to an outlet on a different circuit than the receiver.
• Consulting the dealer or an experienced radio/TV technician.

NOTE: The manufacturer is not responsible for any radio or TV interference caused by modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

The device has been evaluated to meet general RF exposure requirements and can be used in portable exposure conditions without restriction.

Manufacturer: Woan Technology (Shenzhen) Co., Ltd.

Address: Room 1101, Qiancheng Commercial Center, No. 5 Haicheng Road, Mabu Community, Xixiang Sub-district, Bao'an District, Shenzhen, Guangdong, P.R.China, 518100