Babysense Connect

Warnings

Ensure you read this user manual before installing and using the product. Babysense is a high quality, high sensitivity electronic device, which must be handled with care:

• Do not handle roughly, drop, or throw.
• Follow the installation instructions carefully to ensure the device is installed securely and correctly.
• Babysense is not a toy. Do not allow children of any age to play with it.
• Do not place any additional baby or pet in the bed. Babysense Connect is intended for use with one infant and cannot be used for two infants in one bed.
• Babysense Connect cannot be used with co-sleepers that are attached to the parent's/caregiver's bed.
• Do not operate the unit in the presence of electromagnetic interference. Portable and mobile RF communications equipment may affect the operation of this device.
• You must perform the performance test daily and every time you move the monitor, change bedding, or relocate the crib/bed position (refer to the Daily Performance Test section).
• Do not operate a vaporizer or ventilator directly towards the bed.
• To avoid possible danger from sensor cords, ensure that excess cords are pulled back under the mattress, secured with the included cable tie, and are not visible or reachable.
• Install 4 new and identical Alkaline size AA 1.5 volt batteries. Note: Rechargeable batteries may be used (see www.babysensemonitors.com/pages/bs-connect-batteries for applicable list). The batteries must be fully charged before inserting into the Babysense Control Unit.
• Please remove batteries if the device is not in use for an extended time (2 weeks or more). When using the device after a period of extended disuse, install 4 new identical Alkaline AA Batteries or fully charge and insert rechargeable batteries (www.babysensemonitors.com/pages/bs-connect-batteries for applicable list).
• If you encounter any problems with this device, such as setting up, maintaining, or using it, please contact the manufacturer's service personnel. Also, report any unexpected operation or events to the manufacturer.
• Do not use the equipment if you notice a change in the system's performance, if the system is damaged, or if any of its components are worn or frayed.
• The equipment should not be used adjacent to or stacked with other equipment. If adjacent or stacked use is necessary, the equipment should be observed to verify normal operation in that configuration.

Safety Instructions for Hub AC Power Adapter

• The adapter should not be exposed to direct heat sources such as a candle, stove, radiator, heat register, or other appliance that emits heat.
• During continual use, the power adapters may become warm to the touch.
• Examine the intactness of the power cord and its plug.
• The adapter must be handled with care: Do not handle roughly, drop, or throw.
• When removing the power adapter from the wall outlet, hold and pull from the receptacle. Do not pull on the cable itself or bend the cable, as that will put additional stress on the cable and could lead to damage.
• Do not touch the power adapter with wet hands or allow liquids to spill on it.
• Make sure the mains adapter cables are kept out of reach of your baby and other young children at all times. To avoid possible danger from power cords, the cords should be secured and never be hung on or near the crib.
• Do not replace the plugs or cable on your power adapter. This product should only be used with the AC power adapters supplied by the manufacturer, as included in this package.
• Never cut, damage, or bend the power cord.
• Do not place any objects on top of the power cord, which could cause overheating, damage, inflammation, and electrocution.
• Do not leave the power adapter connected to the wall outlet when it is not plugged into the Hub.

Important Notes

Babysense monitors and alerts, but cannot prevent any type of distress. The responsibility for applying first aid rests with caretakers. The Babysense senses movements and motion only, and cannot monitor other occurrences. The purpose of the device is to alert when stopping or slowing of movement occurs.

Babysense is a unique safety and reassurance system that helps give parents peace of mind, alerting if movements stop or become irregularly slow, providing time to intervene. There are several cautionary steps internationally applicable for SAFE SLEEPING:

• Always lay the baby to sleep on their back.
• Refrain from smoking near or around the baby.
• Avoid overheating of the baby's surroundings.
• Do not leave any objects near your baby that can cause suffocation.
• It is strongly advised that parents and caregivers learn how to give first aid to babies.

Babysense Connect is a home movement monitor for infants up to one year of age and is not to be used with high-risk infants requiring constant medical supervision. Medically trained staff such as nurses, or non-medically trained users such as parents or caregivers may use the Babysense Connect. Babysense Connect is intended for home use.

Principle of Operation

Babysense continually detects the baby's movements and will trigger a sound and visual alarm if movement stops within 20 seconds or if the monitor detects less than 10 micro-movements per minute. The system's non-touch, under-the-mattress sensor pads monitor the baby's movement without restraining them.

Installation

1. Battery Installation: Remove the battery cover (see illustration 7). Insert 4 new and identical Alkaline size AA 1.5 volt batteries or the rechargeable batteries (www.babysensemonitors.com/pages/bs-connect-batteries for applicable list) into the battery compartment, observing correct polarity. Close the cover. Note: Once batteries are inserted, the Blue LED will flash 3 times, indicating activation.
2. Control Unit Holder: Place the control unit holder on the base of the crib or bed, between two bars.
3. Sensor Pad Installation: In a crib/bassinet, place the two sensor pads at equal distances from the sides, positioned in the first and third quarters of the crib/bassinet. Note: The sensors should be placed with the marking "THIS SIDE UP" facing upwards.
4. Spring Base Cribs: If using a crib/bed with a spring base, place an extra wooden board (plywood), at least 17'' x 11'' and 1/2'' thick, under each sensor pad.
5. Cord Management: Pass the cords of the sensor pads through the special openings in the holder.
6. Connect Sensor Pads: Attach sensor pad connectors to the outlets marked "SENSOR" on the back of the control unit. Note: Do not insert any cable into the blocked socket marked "DO NOT USE".
7. Alternative Mounting: If the crib design does not allow proper installation with the control unit holder, use the supplied hanging hook. Hang the control unit from the bottom edge of the crib or affix the hook with a screw (not supplied) to the bottom edge of the crib.
8. Secure Control Unit: Press the control unit holder or hanging hook firmly and fully into the slot in the back of the control unit. Important: To avoid possible danger from sensor cords, ensure that excess cords are pulled back under the mattress, secured with the included cable tie, and are not visible or reachable.
9. Place Mattress: Place the mattress securely on top of the sensor pads, ensuring firm contact between the mattress and sensor pads is established.
10. App Download: Download the "Babysense" app from the Apple App Store or Google Play Store.
11. Hub Setup: To stabilize connectivity and allow continuous communication between the Babysense Connect and the app, place the hub in the same room as the Babysense Connect and ensure it is within Wi-Fi range. Install and pair the hub as per the app instructions.
    • Hub Wall Mount (To Apply): Remove the liner (1) and adhere one half of the double-sided hook and loop strip to the wall (2) above the electrical outlet. Press the hub hook to the hook and loop strip on the wall (3). Attach the hub to the hub hook (4).
    • Hub Wall Mount (To Remove): Remove the Hub and the hub hook from the adhesive hook and loop strip on the wall. Hold the strip (5) and gently pull the tab down (6) until the strip loosens completely off the wall.
12. Hub Power: Connect the power adapter to the electrical outlet and the Hub. The LED on the side of the HUB will be on to indicate power. If no LED is visible, the HUB is not receiving power. Note: When plugging in the Hub, wait 2 minutes before pairing with the cellular device. Note: Once the Hub is installed and connected, Bluetooth can be turned off on your cellular device.

Layout of Control Unit

Refer to illustration 8 for the layout of the control unit:

• Lower LED:
  • Green: Movement indicator light flashes when movement is sensed.
  • Red flashing LED: Visual alarm.
• Upper LED:
  • Green LED: Power indicator.
  • Orange LED flashes at 5-second intervals alternating with the Green Power Indicator: Low battery indication.
  • Orange LED flashes continuously: Critical low battery indication.
  • Red flashing LED: Visual alarm.
  • Blue LED: Activation.
  • Purple LED: Updating software.

On/Off Power Button

Operation

Warning: The green LED (power indicator) does not indicate baby movements; it only confirms the Babysense Connect Monitor is ON. When movement is sensed, the green movement LED light flashes.

Babysense is ready for operation after installation is completed. To operate:

1. Place your baby in the crib/bed.
2. Turn the control unit on by pressing the ON/OFF button. Ensure the Green Power Indicator LED illuminates briefly.
3. When any movement is sensed, the green movement light flashes. Note: This indicates movement is being sensed, not the rate of movement.
4. Acoustic and visual red alarms are activated if the baby's movement stops or slows significantly.
5. If the Orange LED light flashes in 5-second intervals and the Green Power LED is on (low-battery warning), replace all batteries as soon as possible.
6. If the Orange LED continuously flashes with no Green Power LED, all batteries must be replaced immediately or fully charge the rechargeable batteries (www.babysensemonitors.com/pages/bs-connect-batteries for applicable list).
7. Turn off the control unit by pressing the ON/OFF Power Button before taking your baby out of the crib/bed. Ensure the Green LED is off and no other lights are visible, indicating the device is turned off.
8. Ensure the auditory alarm can be heard in all locations throughout the home or place of care, and that the Babysense Connect Control Unit is hung with the LEDs facing out so they are easily visible.

Testing Operation

Babysense Connect is a highly sensitive device that monitors a baby's movements through the mattress during sleep. Malfunctions can occur due to technical issues or environmental factors.

Technical Malfunction

To minimize technical problems, follow installation and operation instructions carefully.

Environmentally Caused Malfunction

Due to the high sensitivity of Babysense Connect, fans, wind, air-conditioning, and other similar environmental devices can influence it. Such environmental factors could be picked up by the sensors at a similar level to slight movements, thus preventing or delaying alarm activation. If the Babysense Connect is concurrently used with other devices, it is required to conduct the Daily Performance Test under an environment identical to the actual situation and while all concurrently used devices are "ON". Under such conditions, verify that the acoustic and visual alarms of Babysense Connect are activated.

Daily Performance Test

Important: Do not conduct the performance test by removing the baby from the crib/bed and waiting for the alarm.

The performance test should be conducted while the baby is not in the crib/bed. Turn the device on and take two steps away from the bed. Ensure that the alarm goes off within 20 seconds (due to the absence of movement). The alarm may sound with or without preliminary ticking. Check that the alarm can be heard in all locations throughout the home or place of care. Ensure that the Babysense Connect Control Unit is hung with the LEDs facing out so they are easily visible. If the alarm does not sound within 20 seconds, refer to the "Troubleshooting Guide".

The Daily Performance Test must be conducted daily and every time you move the monitor, change bedding, or relocate the crib/bed position.

Note: The Daily Performance Test can also be performed via the Babysense App (labeled "Environmental Test").

False Alarms

Isolated cases of false alarms are possible. Should one occur, check to see if it is caused by faulty connection of sensor pads to the control unit or if there is no direct connection between the mattress and sensor pads. In case of false alarms, refer to the "Troubleshooting Guide". If the problem cannot be solved, please contact the manufacturer's service personnel.

Troubleshooting Guide

Technical Specifications

• Power: Powered by 4x size AA, Alkaline 1.5 volt batteries. Battery life is approximately 1 year with Alkaline batteries. When using rechargeable batteries (www.babysensemonitors.com/pages/bs-connect-batteries for applicable list), the battery life will be shorter.
• Alarm volume: Typically 85dB SPL at a distance of one meter.
• Sensor pad diameter: 216mm.
• Hub power input: Micro-USB with 5V and 2A.
• Service life: Babysense Connect has a service life of 3 years from the date of purchase.

Conditions of Operation & Storage

• Conditions of operation: Temperature: 0°C to 40°C, Relative humidity: 20%RH to 80%RH, Atmospheric pressure: up to 55kPa.
• Conditions of storage between uses: Temperature: 0°C to 40°C, Relative humidity: 5%RH to 95%RH, Atmospheric pressure: up to 55kPa.

Contents

• Control Unit
• Control Unit Holder
• Optional Hanging Hook
• 2 Sensor Pads
• Alkaline Batteries
• Hub
• Hub Power Adapter
• Hub Wall Mount
• 2 Cable Ties (tied around the sensor cables when supplied)
• User Manual

Cleaning and Disposal

As necessary, the device (sensor pads, control unit, and hub) may be wiped with a damp cloth. The device and accessories are to be disposed of according to local regulations after their service lives. Alternatively, they can be returned to the dealer or the manufacturer for recycling or proper disposal.

Caring for your Babysense Connect

Babysense Connect requires no special treatment beyond inserting 4 new identical AA Alkaline batteries when the battery indication LED flashes Orange. The sensor pads, control unit, and hub may be wiped with a damp cloth. Batteries should be removed, and the device stored in a dry, shaded place when not in use.

It is applicable to replace sensor pads two years after their first use. Use only Babysense Connect sensor pads.

Company Information

Imported by: Hisense Ltd, 27 Shaked Street, Hevel Modi`in Industrial Park, 731990 ISRAEL. Tel +(972) 3 956 66 04. www.hisense.co.il | www.babysensemonitors.com

Limited 1 Year Warranty

This Limited Warranty contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you. This product will be free from defects in material and workmanship for a period of 1 year from the date of purchase following the original retail purchase (the "Warranty Period"). If the Product fails to conform to this Limited Warranty during the Warranty Period, Baby Monitor Direct LLC will, at its sole discretion, either (a) repair or replace any defective product at no cost, or (b) accept the return of the product and refund the money actually paid by the original purchaser for the product. Any Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the remaining Warranty Period.

This Limited Warranty does not apply to products that have been damaged as a result of improper maintenance or other misuse. This Limited Warranty is automatically void if the purchaser repairs or modifies the product in any way. Baby Monitor Direct LLC will not be liable in any way for any damage, including incidental or consequential damage, caused by such repaired or modified product.

Warranty Claims

If you wish to make a claim under this warranty, please contact Babysense Monitors customer service at: support@babysensemonitors.com

Disclaimer of Warranties

Except as stated above, and to the maximum extent permitted by applicable law, Hisense disclaims all express, implied, and statutory warranties and conditions with respect to the product. To the maximum extent permitted by applicable law, Hisense also limits the duration of any applicable implied warranties or conditions to the duration of this Limited Warranty.

Distributed by: Baby Monitor Direct LLC, 2093A Philadelphia Pike, Suite 177, Claymont, DE 19703

Customer Support

If you have any further questions about using the product, please contact us via:

• Email - support@babysensemonitors.com
• US Toll-Free number - (833) 568-2229 (USA ONLY)
• Website - www.babysensemonitors.com

For other phenomena, symptoms, or malfunctions: If you cannot find and solve the problem, please contact us at support@babysensemonitors.com.