LG Huuray Gift Card Promotion

1. About the Promotion

This regulation outlines how to participate in the "Huuray Gift Card" promotion, organized by LG Electronics do Brasil Ltda. The promotion aims to grant Gift Cards to participants who meet the specified requirements.

1.1. Promoter Information

LG Electronics do Brasil Ltda., with its headquarters in Taubaté, São Paulo, and a branch in São Paulo, is the promoter of this campaign. The company is registered under CNPJ/MF numbers 01.166.372/0001-55 and 01.166.372/0002-36.

2. Validity Period

2.1. Purchase Period: Purchase an eligible LG product (listed in item 4) on www.lg.com/br between August 1, 2025, 00:01 GMT and August 17, 2025, 23:59 GMT.

2.2. Post-Purchase Action: After receiving the product, visit www.lg.com/br to complete a review of the purchased product.

2.3. Registration: Following the review, complete the registration form at the provided link (https://docs.google.com/forms/d/e/1FAIpQLSebXjcEdf4JLYcAHWBQi13Or158R4NKb6EMsalsCSzzP2pfVA/viewform).

2.4. Deadline for Actions: Participants have 30 days from the end of the promotion period (August 17, 2025) to complete the review and submit the form, provided the purchase was made within the promotion period.

3. Eligibility Requirements

To be eligible for the promotion, participants must:

• Be an individual, 18 years or older, registered with the CPF, residing in Brazil.
• Accept these Terms and Conditions.
• Possess a valid email address.
• Purchase a participating product (as per item 4) during the campaign period (item 2.1) via www.lg.com/br and submit a review for the product through the same channel.

4. Participating Products and Prize Values

The following LG products are eligible for this promotion:

Eligible Products and Gift Card Values:

5. Mechanics

5.1. Participation: Participants who fulfill all requirements in item 3, purchase an eligible product (item 4), receive it, and submit a review on www.lg.com/br will receive a Huuray Freedom of Choice Gift Card, with the value specified in item 4.2.

5.2. Gift Card Usage: The Huuray Freedom of Choice Gift Card will be sent within 30 days after review approval. The card is valid for 12 months. To activate, click the "Click Here to Redeem" button in the email containing your Gift Card.

5.3. Redemption Process: Access the Huuray platform via the link in the email. Browse available brands, select your preferred brand, and your Gift Card value will be converted to that brand's gift card. This brand-specific gift card can be used online or in-store, depending on the retailer's options. LG is not responsible for these third-party options.

5.4. Promotion Changes: LG Electronics do Brasil Ltda. reserves the right to discontinue the promotion at any time without prior notice. Internet access and a valid email address are required.

5.5. How to Receive Your Huuray Freedom of Choice Gift Card:

• During the participation period (item 2), purchase an eligible product (item 4) from www.lg.com/br.
• After purchase and delivery, submit a review for the product on www.lg.com/br within the same participation period (item 2).
• After submitting the review, complete the form at https://bit.ly/lgbr_voucher with your Name and the Email used for the purchase on LG.com/br.
• Answer the question: "Did you use the same email address for the purchase and to review the product on the LG.com/br site? Please ensure you are using the same email to participate in this promotion." with 'yes' or 'no'.
• Upon verification, a Huuray Gift Card will be sent to your registered email via the Huuray.com platform. Please allow up to 30 days after submitting your review for delivery.

For any doubts regarding the status of your gift, contact lgereview2024@hsad.co.kr. Responses will be provided within 7 business days.

6. Use of Personal Data by LG

6.1. Data Collection: By participating, you agree to provide personal data to LG, which will be used exclusively as outlined. Personal data, as defined by the LGPD (Lei Geral de Proteção de Dados Pessoais), includes information that can identify participants.

6.2. Data Usage and Sharing: Collected data (name, CPF, full address, phone numbers, and email) is necessary for LG to comply with regulations and achieve the promotion's objective. Data may be shared with delivery services, authorized installation technicians, customer service for delivery/installation scheduling, and marketing/review agencies. LG may also share data with tax and consumer authorities as required by law. Data will be used for legal defense if necessary and stored only for the purposes stated and for the legally required period.

• 6.2.1. Name and CPF: Required for customer identification within the authorized network and customer service channels.
• 6.2.2. Phone and Email: Necessary for contact and information regarding repair/installation progress.
• 6.2.3. Address: Required for product delivery and installation visits.

6.3. Third-Party Sharing: LG may share data with non-affiliated third-party service providers. LG will ensure these providers do not use the data for purposes other than the services they are contracted for.

6.4. Personal Data Definition: As per special legislation, only data that can identify participants is considered personal data.

6.5. Privacy Policy: For questions about LG's use of personal data, visit the Privacy Policy at https://www.lg.com/br/privacidade or contact dpobr@lge.com.

7. Promoter's Responsibility

7.1. Limitation of Liability: The promoter is not responsible for any losses participants may incur due to participation in the promotion. Participants agree to follow the regulation to obtain the discount and release the promoter and associated companies from any claims, except in cases of proven fault by the promoter or its service providers.

8. Full Acceptance

8.1. Agreement: Participation in this promotion signifies full acceptance and acknowledgment of these terms and conditions, and confirms that the participant has no legal or fiscal impediments to receiving the discount.

9. Fraud

9.1. Consequences of Fraud: In case of fraud or attempts to circumvent the regulations, the participant will forfeit the discount and may be held civilly and criminally liable.

10. Questions

10.1. Inquiries: Unforeseen issues will be resolved during the campaign period by contacting LG Electronics via www.lg.com/br or by calling 0800 726 8020 (Monday-Friday, 8 AM-8 PM; Saturday, 9 AM-3 PM, Brazil time).

General Provisions

10.2. Purchase Confirmation: A purchase is considered effective only after order invoicing, bank slip payment, and credit card approval.

11.2. Payment and Delivery: Participants must choose their preferred payment and delivery methods to finalize the order.

11.3. Discount Exclusions: The discount applies only to the product price, excluding shipping costs.

11.4. Non-Transferable Benefit: The benefit is for participants only and cannot be sold or exchanged for other goods or services.

11.5. Single Registration: Only one registration is allowed per order. The gift card cannot be combined with other coupons or gift vouchers.

11.6. Promotion Validity: The promotion is valid only for purchases made on LG.com/br.

11.7. Cancellation Policy: If a purchase is canceled due to remorse, exchange, or return, the participant forfeits the right to the gift card.

11.8. Promotional Materials: LG may use illustrative photos in promotional materials and the hotsite.

11.9. Internet Connection Issues: LG is not liable for any compensation due to internet connection loss during registration or information submission. Participants must accept the risk of potential failures and may attempt registration again within the promotion period.

11.10. Service Interruption: In case of promotion interruption due to internet access issues, hacking, viruses, maintenance, power outages, or software/hardware failures, no compensation will be provided. LG will resume services once the system is regularized, without extending deadlines.

11.11. Acceptance of Conditions: Participation implies full acknowledgment and unconditional acceptance of these regulations, including the assumption that the participant has no fiscal, legal, or other impediments to receiving benefits.

11.12. Prize Transferability: Prizes are personal and non-transferable and cannot be negotiated or substituted for other goods/services or cash.

11.13. Data Usage Transparency: To participate, users must register on the LG site during purchase. LG may access personal data; therefore, it's important to understand what data is collected and for what purposes it will be used.

11.14. Privacy Contact: For questions about LG's use of personal data, consult the Privacy Policy at https://www.lg.com/br/privacidade or contact dpobr@lge.com.

11.15. Data Confidentiality: LG commits to protecting participant data and maintaining confidentiality, sharing it with third parties only as permitted by law and for the promotion's execution. Data will be handled according to Law 13.709/2018 (LGPD).

11.16. Data Exclusion: Participants can request the permanent deletion of their data, understanding this will automatically disqualify them from the promotion.

11.17. LG Liability for Registration: LG is not responsible for participant registration or product registration issues caused by server connection problems, phone lines, internet providers, or power outages, nor for other force majeure events.

11.18. Regulation Amendments: LG reserves the right to amend the terms and conditions at any time due to strategic or structural changes in its sales area, with simple communication.

11.19. Regional Service Limitations: Some regions in Brazil may not be served for product delivery or certain services. Users should consult LG.com/br for details.

11.20. Governing Law: Any questions or disputes arising from this regulation will be settled in the jurisdiction of the Capital of São Paulo.

11.21. Data Protection Commitment: LG is committed to protecting participant data, ensuring confidentiality and compliance with Law 13.709/2018 (LGPD).

11.22. Data Deletion: Participants can request the deletion of their data, which will result in their automatic exclusion from the promotion.

11.23. LG Liability for Connection Issues: LG is not responsible for registration or product registration failures due to connection problems with servers, phone lines, internet providers, or power outages, or other force majeure events.

11.24. Right to Amend: LG reserves the right to alter general clauses and conditions of this Regulation due to strategic or structural changes in its sales area, at any time and at its sole discretion, through simple communication.

11.25. Regional Service Availability: Some regions in Brazil may not be served for product delivery or certain services. Users should consult LG.com/br beforehand.

11.26. Jurisdiction: Any questions or doubts arising from this Regulation shall be resolved in the jurisdiction of the Capital of São Paulo.