VIVO Single Monitor Wall Mount

Product Information

This document provides instructions for assembling and installing the VIVO Single Monitor Wall Mount, model MOUNT-VW01A.

Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product: https://vivo-us.com/products/mount-vw01a

Important Safety Information

WARNING! If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. VIVO cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING: CHOKING HAZARD SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

Package Contents

• A (x1): Wall Bracket
• M-A (x4): M4x12 bolts
• M-B (x4): M5x12 bolts
• M-C (x4): D5 Washers
• W-A (x4): ST4x30 Screws
• W-B (x4): Drywall Anchors

Tools Needed

• Phillips Screwdriver

DO NOT EXCEED WEIGHT CAPACITY: 17.6 lbs (8 kg). Failure to do so may result in serious injury.

Assembly Steps

1. Step 1: Prepare the Mount

   Loosen the screw from the adjustable support bracket attached to (A1) and slide off the VESA plate (A2).

   [Diagram Description: Illustrates loosening a screw on the wall bracket (A1) and sliding off the VESA plate (A2).]

2. Step 2: Mount the Wall Bracket

   Place the wall bracket (A) against the wall at the desired location and mark drilling locations with a pencil. Use of a level is recommended.

   For wood mounting: Drill 1.75" (45mm) deep holes using a 3/32" (2.5mm) drill bit.

   For drywall mounting: Drill holes using a 5/16" - 25/64" (8-10mm) drill bit, then squeeze and insert the drywall anchors (W-B) into the holes.

   Mount the wall bracket using the ST4x30 screws (W-A), making sure the opening in the adjustable support is facing up.

   [Diagram Description: Shows marking the wall, drilling pilot holes for wood or larger holes for drywall, inserting drywall anchors (W-B), and securing the wall bracket (A) with screws (W-A). The diagram indicates the opening of the bracket should face upwards.]

3. Step 3: Attach VESA Plate to Monitor

   Mount the VESA plate (A2) to the back of the monitor using bolts (M-A, M-B) with washers (M-C).

   [Diagram Description: Depicts the VESA plate (A2) being attached to the rear of a monitor using bolts (M-A or M-B) and washers (M-C).]

4. Step 4: Attach Monitor to Wall Bracket

   Place the VESA plate (A2) with the monitor attached into the adjustable support of the wall bracket (A1). Tighten the screw on the side to secure the monitor.

   [Diagram Description: Shows the monitor with the VESA plate (A2) being inserted into the wall bracket (A1) and a screw being tightened to secure it.]

5. Step 5: Adjust Monitor Position

   To raise the monitor, slowly move the monitor up until the latch engages at the desired height. To lower the monitor, first raise all the way up, and then slowly set back down to the bottom position.

   The mount supports tilt adjustments (±10°) and swivel adjustments (±180°).

   [Diagram Description: Illustrates height adjustment by moving the monitor up or down until it latches. Also shows tilt angles of ±10° and swivel angles of ±180°.]

Support and Contact Information

Last Updated: 04/19/2022 REV1

For immediate assistance, parts, or questions, VIVO's dedicated support team is available:

Hours: Monday - Friday, 7:00 AM - 7:00 PM CST

? help@vivo-us.com

? www.vivo-us.com - Chat live with an agent!

? 309-278-5303

Support Performance Metrics (within office hours):

• Average Resolution Time: 5M 4S (Phone) / < 15 M (Chat)
• Average Response Time (Email): 1HR 8M (23% within < 15m, 38% within < 30m, 61% within < 1hr, 83% within < 2hr, 92% within < 3hr)

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