Samsung Refrigerator Limited Warranty (U.S.A.)
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG), is warranted against manufacturing defects in materials or workmanship for the following periods, starting on the date of delivery to the original consumer purchaser:
- One (1) year parts and labor
- Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
- Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
This limited warranty is valid only on products purchased and used in the United States and requires proof of purchase. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request as proof of purchase.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers. If in-home service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. You may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service if service by a SAMSUNG authorized servicer is not available in your area.
To receive in-home service, the product must be unobstructed and accessible to the service agent.
During the applicable warranty period, SAMSUNG may, at its sole option, repair, replace, or refund the purchase price of the product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and must be returned to SAMSUNG.
Exclusions from Warranty:
This limited warranty does not cover:
- Damage that occurs in shipment, delivery, installation, and uses for which this product was not intended.
- Damage caused by unauthorized modification or alteration of the product.
- Product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined.
- Cosmetic damage including scratches, dents, chips, and other damage to the product's finishes.
- Damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature.
- Damage caused by use of equipment, utilities, services, parts, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG.
- Damage caused by incorrect electrical line current, voltage, fluctuations and surges.
- Damage caused by failure to operate and maintain the product according to instructions.
- In-home instruction on how to use your product.
- Service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (e.g., house wiring, fuses, or water inlet hoses).
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty.
Exclusion of Implied Warranties
Implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
Limitation of Remedies
Your sole and exclusive remedy is product repair, product replacement, or refund of the purchase price at SAMSUNG's option, as provided in this limited warranty. SAMSUNG shall not be liable for special, incidental or consequential damages, including but not limited to time away from work, hotels and/or restaurant meals, remodeling expenses, loss of revenue or profits, failure to realize savings or other benefits, even if SAMSUNG has been advised of the possibility of such damages. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service in the USA, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
Warranty Information (CANADA)
If your refrigerator needs service, please call any Samsung Authorized Service Center nearby, providing your name, address, and telephone number if your product is not functioning properly.
Limited Warranty for Original Purchaser
This Samsung product is warranted by Samsung Electronics Canada Inc. (SECA) against manufacturing defects in material or workmanship for the following periods:
- Labor: 1 year (in-home)
- Parts: 1 year
- Inverter Compressor: 10 years (Part only)
SECA will repair or replace the product at its option if it fails to operate properly within the specified warranty period due to improper workmanship or defective material. In-home service is not available in all areas. Contact SECA to find out if in-home service is currently available in your area.
All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. To find the nearest SECA Service Center, call 1-800-SAMSUNG (726-7864) or visit www.samsung.com/ca.
Obligation to the Original Owner
The original dated sales receipt must be retained by the customer and presented to a SECA Authorized Service Center at the time service is requested. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the customer.
Exclusions of the Warranty
This warranty does not cover:
- Damage due to accident, fire, flood, and/or other Acts of God, misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping.
- Customer adjustments explained in the owner's manual.
- Any unit found with a missing or altered serial number.
This warranty is valid only on products purchased and used in Canada.
SAMSUNG CUSTOMER CARE CENTER (CANADA)
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N OB9
Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)