Omada Network Solution for Diamond Clinic TP.HCM

Partner Information

Partner: Diamond General Clinic

Industry: Hospital

Scale: 6 floors, 40+ rooms, over 1300m² total area, supporting 300+ concurrent users.

Location: Ho Chi Minh City

Equipment Used

• 8x EAP653 UR
• 7x EAP610
• 4x EAP660 HD
• OC300
• SG6428X
• SX3016F
• SG3452X
• ER8411
• SG3428XMP
• SG3428X

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Overview

Established in 2012, Diamond General Clinic is an international standard polyclinic located in the heart of District 3, Ho Chi Minh City. With 6 floors and over 40 functional rooms spread across more than 1,300m², the clinic can serve 200-300 patients simultaneously. Diamond General Clinic offers a wide range of examination and treatment services, including general internal medicine, otolaryngology, dentistry, emergency care, and therapy, as well as diagnostic tests, meeting the comprehensive healthcare needs of individuals, families, and businesses.

Challenges

Implementing the LAN and Wi-Fi network at Diamond General Clinic faced significant challenges due to infrastructure limitations (lack of PoE, limited power sources) and strict requirements for aesthetics and hygiene. The system needed to ensure strong, stable Wi-Fi with low latency for modern medical equipment. It also required separate VLAN configurations to secure patient record data, isolating it from guest networks. Furthermore, as medical equipment can cause interference, the system needed to operate optimally on both 2.4GHz and 5GHz bands to maintain smooth connectivity.

Solution

To meet the stringent requirements of Diamond General Clinic, the Omada Wi-Fi 6 solution was implemented using Access Points suitable for each area: EAP660HD for crowded waiting areas to ensure strong and stable connectivity; EAP653UR for wide coverage in long corridors, maintaining continuous connection for staff and mobile medical devices; and EAP610 installed in specialized examination rooms to ensure speed and security. The integrated switch system (SG3428XMP, SG6428X, SG3452X, SG3428X, SX3016F) combined with PoE power supply via injectors and Layer 2+ support meets diverse network operational needs. Additionally, the switches are equipped with optical modules for high-speed, long-distance connections, ensuring smooth network operation and supporting hundreds of concurrent users without congestion.

Project Design Diagram

The diagram illustrates the network topology:

• Internet connection routed through an ER8411 Omada VPN Router with 10G ports, offering multi-site management via a free cloud service.
• Network traffic is managed by Omada L3 Managed Switches (SG6428X) and Omada L2+ Managed Switches (SG3428XMP, SX3016F, SG3452X, SG3428X).
• An OC300 Omada Hardware Controller centrally manages the network.
• Wireless connectivity is provided by Omada Wi-Fi 6 Access Points: EAP653 UR (AX3000 Ceiling Mount AP with wide coverage), EAP660 HD (AX3600 Ceiling Mount AP with high-density coverage), and EAP610 (AX1800 Wi-Fi 6 Ceiling Mount AP).

Project Results

The Omada Wi-Fi 6 solution has significantly enhanced the customer experience at Diamond General Clinic, providing high Wi-Fi speeds and seamless roaming. This ensures continuous connectivity for medical equipment and the electronic patient record system used by doctors and nurses. The system also facilitates internal access monitoring and anomaly alerts through the Omada SDN platform (OC300), maximizing data security and enabling centralized, easy management and maintenance. Consequently, routine maintenance time has been reduced by 70-80% without requiring 24/7 on-site IT support, while the system remains stable. Furthermore, the solution has helped save 20-30% on construction costs by minimizing cabling and improving aesthetics within the clinic. Notably, the system is flexibly scalable, ready to support deployment in future branches or other clinic models.