VIZIO M-Series™ Quantum User Manual

Getting to Know Your TV

Front Panel

The front panel features a remote sensor and a power indicator. Aim the remote directly at the sensor when using it. The power indicator flashes on when the TV turns on and then goes out after several seconds. To keep the power indicator on, refer to the "Turning the Power Indicator On or Off" section on page 23.

Rear Panel

The rear panel contains various ports and controls:

• Power: Press to turn on the TV. Press and hold to turn the TV off.
• Volume: Press the VOL buttons to increase or decrease the TV volume level.
• Input: Press the INPUT button to access the input menu.

Ports:

• HDMI: Connect an HDMI device.
• Composite: Connect a composite video source.
• Audio Out: Connect to an RCA device, such as a soundbar.
• Coaxial: Connect to a coaxial cable from a cable, satellite, or antenna.
• USB: Connect a USB thumb drive to play photos, music, or videos.
• Optical Audio Out: Connect to an optical/SPDIF audio device, such as a home audio receiver.
• Ethernet: Connect an Ethernet cable to a modem/router.

Note: Port availability and location may vary by model.

Completing the First-Time Setup

Follow the on-screen prompts to complete the initial setup of your VIZIO TV.

Using the On-Screen Menu

Navigating the On-Screen Menu

Use the remote control's navigation buttons (Up, Down, Left, Right) to highlight menu options and the OK button to select them.

Changing the Input Source

Press the INPUT button on the remote to cycle through available input sources.

Adjusting the Picture Settings

Access picture settings via the Menu button. Options include Color Temperature, Picture Aspect Ratio, and Advanced Picture Settings.

Adjusting the Color Temperature

Adjust the color temperature to suit your viewing preference.

Changing the Picture Aspect Ratio

To change the screen aspect ratio, navigate to Menu > Picture > Picture Aspect. Available modes include Normal, Panoramic, Wide, Zoom, and Stretch. Note that aspect ratio settings may vary by input source and may not be available for Ultra HD or HDR content.

Adjusting Advanced Picture Settings

Access advanced picture settings via Menu > Picture > Advanced Picture. These settings allow fine-tuning of image quality, including:

• Black Detail: Adjusts picture brightness for large bright areas.
• Super Resolution: Enhances dim or blurred pictures for sharper images.
• Edge Enhancement: Improves edge smoothness.
• Local Contrast: Adjusts picture contrast locally.
• Backlight Control: Dynamically adjusts backlight for improved contrast.
• Reduce Noise: Options for Signal Noise, Block Noise, and Contour Smoothing to reduce picture noise.
• V-Gaming Engine™: Features like Game Low Latency and Game HDR for optimized gaming.
• Film Mode: Optimizes picture for films.
• Gamma: Adjusts the Gamma curve for different lighting conditions.
• Color Calibration: Calibrates colors using HSB, gain, offset, and white balance settings.

Adjusting Picture Input Settings

Configure picture settings specific to each input source.

Adjusting the Picture Mode Edit Settings

Customize picture modes for different viewing scenarios.

Adjusting the Audio Settings

Configure audio preferences and settings.

Adjusting the Network Settings

Connect your TV to your home network for smart features and updates.

Setting Up TV Channels

Scan for available TV channels.

• Scanning for TV Channels: Initiate an automatic channel scan.
• Skipping Channels: Customize your channel list by skipping unwanted channels.

Changing the Analog Audio Language

Select the desired audio language for analog broadcasts.

Using Parental Controls

Set up parental controls to restrict access to certain content.

Accessibility Settings

Configure accessibility features for users with disabilities.

• Setting Up Closed Captioning: Enable or customize closed captions.
• Changing the Appearance of Digital Closed Captions: Adjust the look of digital closed captions.

Changing the System Settings

Access and modify various system configurations.

• Changing the On-Screen Menu Language: Select the preferred language for the TV's menus.
• Setting the Time: Manually set the TV's clock or use network time.
• Changing the TV Name: Assign a custom name to your TV.
• Renaming Devices on the Input Menu: Customize the names of connected input devices.

Safety & Certification

Thank You for Choosing VIZIO

Congratulations on your new VIZIO TV! Read these instructions before use and keep them for future reference. Inspect package contents for missing or damaged parts.

Product Registration

Register your VIZIO product at vizio.com for accessories and installation services. Contact VIZIO toll-free at (877) 698-4946.

When Reading This Manual

• ? TIP: Read accompanying helpful tips.
• ⚠️ WARNING: Read accompanying important warnings or notices for operating instructions.
• Color Text: Indicates TV menu features to select.
• Grey Text: Indicates actions to complete.
• >: Shows the flow of steps.
• 1.: Lists additional steps for settings.
• Bullets: Provide detailed information about features.

Important Safety Instructions

Your TV is designed for defined limits. Misuse can cause electric shock or fire. Observe these instructions for installation, use, and maintenance:

• Switch off power before connecting other components to reduce shock risk.
• Read and keep these instructions.
• Heed all warnings and follow all instructions.
• Do not use near water. Clean only with a dry cloth.
• Do not block ventilation openings. Install according to manufacturer instructions.
• Do not install near heat sources.
• Do not defeat the purpose of polarized or grounding-type plugs. Consult an electrician for outlet replacement if needed.
• Protect the power cord from damage.
• Use only manufacturer-specified attachments/accessories.
• Use only with recommended carts, stands, tripods, brackets, or tables. Use caution when moving equipment on carts to prevent tip-over injuries.
• Unplug the power cord before cleaning.
• Refer servicing to qualified personnel. Servicing is required for damaged cords, liquid spills, objects falling into the apparatus, exposure to rain/moisture, abnormal operation, or drops.
• Unplug during lightning storms or when unused for long periods.
• Allow TV to acclimate to temperature changes before turning on to prevent damage.
• Maintain at least three feet distance from heat sources. Do not install near smoke.
• Ensure ventilation openings are not blocked to prevent overheating. Do not place in cabinets without proper ventilation.
• Never insert objects into slots or openings. Do not place objects on top of the TV.
• Operate only from the indicated power source type.
• Do not apply pressure or throw objects at the TV.
• Replace power cord if using a different voltage.
• To disconnect power completely, unplug the power cord.
• The lightning flash symbol alerts to dangerous voltage within the TV.

⚠️ WARNING: Do not overload power strips and extension cords. Overloading can cause fire or electric shock.

The wall socket should be near and easily accessible.

Only use the specified voltage; other voltages may cause fire or electric shock.

Do not touch the power cord during lightning; avoid handling it during electrical storms.

Unplug during lightning storms or long periods of non-use to protect against power surges.

Do not attempt self-repair. Opening the back cover can expose you to high voltages. Contact a dealer for servicing by qualified personnel.

⚠️ WARNING: Keep TV away from moisture. Do not expose to rain or moisture. If water penetrates, unplug and contact dealer to prevent fire or electric shock.

Do not use if any abnormality occurs (smoke, odor). Unplug and contact dealer immediately.

Avoid using dropped or damaged appliances. If housing is damaged, unplug and contact dealer for repair.

Do not install in areas with heavy dust or high humidity.

Follow instructions for moving the TV; unplug cords before moving.

To prevent injury, securely attach the apparatus to the floor/wall per installation instructions.

Insert batteries correctly. Incorrect polarity can cause leaks or damage.

Do not expose batteries to excessive heat.

When unplugging, grab the plug head, not the cord.

To reduce electric shock risk, do not touch connectors with wet hands.

This apparatus shall not be exposed to dripping or splashing; no liquid-filled objects should be placed on it.

The mains plug is the disconnect device and must remain operable.

Contact dealer if:

• Power cord fails or frays.
• Liquid sprays or objects drop into the TV.
• TV is exposed to rain or moisture.
• TV is dropped or damaged.
• Performance changes substantially.

CAUTION: Servicing instructions are for qualified personnel only. Do not perform servicing beyond operating instructions unless qualified.

⚠️ WARNING -- Stability Hazard: Televisions can fall, causing serious injury or death. Take precautions:

• ALWAYS use manufacturer-recommended cabinets, stands, or mounting methods.
• ALWAYS use furniture that can safely support the TV.
• ALWAYS ensure the TV is not overhanging the edge of supporting furniture.
• ALWAYS educate children about climbing dangers.
• ALWAYS route cords to prevent tripping hazards.
• NEVER place the TV in an unstable location.
• NEVER place the TV on tall furniture without anchoring both furniture and TV.
• NEVER place the TV on cloth or materials between the TV and furniture.
• NEVER place items that tempt children (toys, remotes) on top of the TV or furniture.
• Apply same considerations if retaining/relocating an existing TV.

⚠️ WARNING: Exposure to loud sounds can damage hearing. Install TV where it cannot be pulled, pushed, or knocked over. Do not allow children to hang on the product. Store accessories out of children's reach.

The American Academy of Pediatrics discourages television viewing for children younger than two years of age.

⚠️ WARNING: Battery disposal: Do not dispose of batteries in fire or household waste. They may explode or leak. Replace only with the same or equivalent type. Disposal may be regulated by your state.

⚠️ WARNING: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with installation instructions.

Television Antenna Connection Protection

For protection against voltage surges and static charges, ensure that any outside antenna or cable system connected to the TV is electrically grounded. Article 810 of the National Electrical Code (NEC) provides information on proper grounding.

Lightning Protection

For added protection during lightning storms or when unattended, unplug the TV from the wall outlet and disconnect the antenna or cable system.

Power Lines

Do not locate the antenna near overhead light or power circuits. The screen of the coaxial cable should be connected to earth in the building installation.

Installation of CATV

Cable distribution systems must be grounded (earthed) in accordance with ANSI/NFPA 70 (NEC), Section 820.93.

Installation of Antenna

Cable distribution systems for antennas and dishes must be grounded (earthed) in accordance with ANSI/NFPA 70 (NEC), Section 810.21.

Diagram Description: A diagram illustrates proper antenna grounding. It shows an antenna mast connected to a ground clamp, an antenna lead-in wire connected to an antenna discharge unit (NEC Section 810-20), grounding conductors (NEC Section 810-21) running to ground clamps, and a connection to the power service grounding electrode system (NEC ART 250, part H).

Technology & Licensing

Dolby Vision & Dolby Audio: Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license. Copyright © 1992-2020 Dolby Laboratories. All rights reserved.

HDMI: The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

DTS:X & Virtual:X™: For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, DTS:X, Virtual:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.

Using the Remote

The remote control allows you to operate your TV. Key buttons include:

• Input: Change the currently displayed input.
• App Launcher: Quickly launch a pictured app.
• Voice: Push and hold to make a voice command.
• WatchFree™: Access WatchFree channels (not available in Canada).
• Navigation Buttons (Left/Right, Up/Down): Navigate on-screen menus.
• Back: Go to the previous on-screen menu.
• Volume Up/Down: Increase or decrease audio loudness.
• Power: Turn the television on or off.
• Menu: Display the settings menu.
• OK/Play/Pause: Select highlighted options and play or pause content.
• SmartCast Home™ Button: Launch or return to the SmartCast Home screen.
• Closed Caption: Enable or disable closed captions. Long press to open the Accessibility menu.
• Mute: Turn the audio on or off.

Replacing the Batteries

1. Push and slide the battery cover down, then lift it to access the compartment.

2. Insert two batteries, ensuring the (+) and (-) symbols match those inside the compartment.

3. Replace the battery cover and slide to close.

Note on battery disposal: Batteries cannot be thrown away with household waste. Dispose of them according to local laws and regulations. Visit vizio.com/environment for more information.

⚠️ WARNING: Keep remote control batteries away from children. They can cause choking, fire, or chemical burns if mishandled. Do not dispose of batteries in fire. Replace only with the correct type.

? TIP: VIZIO recommends replacing batteries with two new Duracell 'AAA' alkaline batteries.

Picture Settings

Changing the Picture Aspect Ratio

Navigate to Menu > Picture > Picture Aspect to change the screen aspect ratio. Options include:

• Normal (default): No change to aspect ratio.
• Panoramic*: Stretches 4:3 images to fill a 16:9 screen with an algorithm to minimize center stretching.
• Wide: Stretches 4:3 aspect ratio to fill 16:9 screen. Adds black bars to top/bottom for 16:9 images.
• Zoom: Expands image horizontally and vertically by 14%.
• Stretch*: Stretches 4:3 images with black bars left/right to fill the screen.

Some programs may have black bars to maintain original shape (e.g., widescreen movies, older TV programs).

? TIP: Aspect ratio cannot be changed for Ultra HD or HDR content. *Panoramic and Stretch modes may only be available for standard definition (480i/480p) or high definition (720p/1080i/1080p) content, respectively.

Adjusting Advanced Picture Settings

Navigate to Menu > Picture > Advanced Picture to fine-tune image quality:

• Black Detail: Adjusts average brightness for large bright areas.
• Super Resolution: Enhances dim/blurred pictures for sharpness.
• Edge Enhancement: Improves edge smoothness.
• Local Contrast: Adjusts picture contrast locally.
• Backlight Control: Dynamically improves contrast ratio by adjusting backlight.
• Reduce Noise:
  • Signal Noise: Reduces background noise for analog sources, may slightly reduce sharpness.
  • Block Noise: Reduces digital compression artifacts like "blocking" and noise on edges; High setting may reduce sharpness.
  • Contour Smoothing: Removes visible contour noise without losing detail.
• V-Gaming Engine™:
  • Game Low Latency: Reduces video delay during gaming.
  • Game HDR: Optimizes picture quality for HDR games.
• Film Mode: Optimizes picture for films (On/Off).
• Gamma: Sets Gamma curve shape (lower for bright rooms, higher for dark).
• Color Calibration: Calibrates colors using HSB, gain, offset, and white balance.

Playing USB Media

The USB Media Player allows playback of music, video, and photos from a USB flash drive.

Preparing Your USB Drive to Play USB Media

• Format the USB flash drive as FAT32.
• Ensure files have supported extensions (e.g., .mp3, .jpg).
• The player is not designed for external hard drives, MP3 players, cameras, or smartphones.

Displaying USB Media

1. Connect the USB flash drive to the TV's USB port.
2. The TV will recognize the USB. Use the remote's navigation keys to select content.
3. Alternatively, select USB from the bottom streaming icons on the SmartCast Home™ page.

Removing the USB Drive from the TV

1. Turn the TV off.
2. Disconnect the USB flash drive from the USB port.

⚠️ WARNING: Do not remove the USB drive while the TV is on, as this may damage the drive.

? TIP: To display photos in Fullscreen, select the photo, press OK, highlight Fullscreen, and press OK.

Specifications

Regulatory Information

FCC Class B Radio Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with Class B digital device limits, providing reasonable protection against harmful interference in residential installations. If interference occurs, users are encouraged to try correcting it by:

• Reorienting or relocating the receiving antenna.
• Increasing separation between equipment and receiver.
• Connecting equipment to a different circuit outlet.
• Consulting the dealer or an experienced radio/TV technician.

FCC Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Notice

Unauthorized modifications can void operating authority. Shielded interface cables and AC power cords must be used. The manufacturer is not responsible for interference caused by unauthorized modifications. This transmitter must not be co-located or operated with any other antenna or transmitter. Operations in the 5GHz band are restricted to indoor use only. This equipment complies with FCC/ISED radiation exposure limits for uncontrolled environments; maintain at least 20cm separation between the radiator and your body.

Caution: Always use a properly grounded power outlet.

Canada Notice for License-Exempt Radio Apparatus

This device complies with Innovation, Science and Economic Development Canada's license-exempt RSSs. Operation is subject to two conditions: (1) no harmful interference, and (2) acceptance of any received interference. This device operates on a no-protection, no-interference basis. A radio license may be required for protection from other radio services operating in the same TV bands. Consult Innovation, Canada's document CPC-2-1-28 for details.

(French translation of Canadian notice included in original document, omitted here for brevity and focus on primary language).

Industry Canada Class B Emission Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Limited Warranty

United States and Canada

By using your VIZIO product, you agree to be bound by this warranty. If you do not agree, return the product within 30 days of purchase for a refund. This warranty includes a binding arbitration agreement and class action waiver for U.S. residents.

How Long This Warranty Lasts

Non-commercial use: One (1) year from the date of original purchase.

Commercial use: Ninety (90) days from the date of original purchase.

What This Warranty Covers

VIZIO warrants the product against defects in materials and workmanship when used normally, per user guides. It applies to the original purchaser of a new product bought from an authorized retailer in the U.S. or Canada.

Zero Bright Pixel Defect Guarantee (Displays Only)

May apply to select new product purchases. Refer to the model's product information page at vizio.com, the box, or contact VIZIO Technical Support for details.

How to Get Service

Visit vizio.com for help and troubleshooting. For warranty service, contact VIZIO Customer Support at support.vizio.com or call:

• US: (855) 209-4106
• Canada: (877) 878-4946

Your Obligations Before Service

Obtain pre-authorization. You may need to provide proof of purchase. Ship the product in original or equivalent packaging. VIZIO Technical Support will provide packing and shipping instructions. User data and downloaded applications will be deleted during service; you are responsible for restoring them. VIZIO recommends clearing personal information before service.

VIZIO's Responsibilities

VIZIO will, at its option, repair, replace, or refund the purchase price for covered products. Parts and labor are warranted for the remainder of the original warranty or 90 days from service, whichever is longer.

Types of Service

TVs 32 inches or larger typically receive in-home service. In-home service requires easy access and does not include de-installation/re-installation. Other service options are available if in-home service is not possible. Other VIZIO products must be sent to a VIZIO service center; VIZIO covers return shipping.

What This Warranty Does Not Cover

This warranty does not cover: cosmetic damage, normal wear and tear, improper operation, power supply issues, signal issues, shipping damage, acts of God, customer misuse/modifications, unauthorized repairs, products with removed/unreadable serial numbers, products requiring routine maintenance, or products sold "AS IS", "CLEARANCE", "FACTORY RECERTIFIED", or by non-authorized resellers.

What to Do If You Are Not Satisfied With Service

Attempt to resolve the issue informally with VIZIO. If unresolved and you are a U.S. resident, claims must be submitted to binding arbitration, unless an exception applies. Arbitration means your claim is heard by a neutral arbitrator, not a judge or jury.

Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)

Any controversy or claim relating to your VIZIO product or this warranty will be settled by binding arbitration administered by the American Arbitration Association (AAA). Visit www.adr.org or call 800-778-7879 for AAA rules. The Federal Arbitration Act applies. Filing fees are shared; VIZIO covers additional administrative fees. VIZIO waives its right to recover attorneys' fees. Prevailing parties may recover attorneys' fees as determined by the arbitrator. Disputes are governed by the laws of your state of residence. Arbitration will take place in Irvine, California, or your county of residence. Arbitrators cannot award punitive or consequential damages beyond actual damages. Judgment on the award may be entered in any court. Arbitration details are confidential unless agreed otherwise.

Individual Basis: Disputes will be conducted solely on an individual basis. No arbitration or proceeding will be joined, consolidated, or combined with another without prior written consent.

Exceptions to Binding Arbitration Agreement and Class Action Waiver

To opt out, notify VIZIO in writing within 60 days of purchase, mailed to VIZIO at 39 Tesla, Irvine, CA 92618, Attn: Legal Department, including your name, address, purchase date, and a clear statement of opt-out. Claims can also be pursued in small claims court.

Exclusions and Limitations

No express warranties beyond those stated. Implied warranties of merchantability and fitness for a particular purpose are limited to the warranty period. VIZIO is not responsible for loss of use, data, commercial loss, lost revenue, or consequential damages, even if advised of the possibility. Some states/provinces may not allow these limitations.

How the Law Applies

This warranty grants specific legal rights that may vary by state/province.

General

No VIZIO employee or agent may modify this warranty. If any term is unenforceable, it will be severed, and other terms remain effective. This warranty applies to the maximum extent permitted by law.

Changes to Warranty

This warranty may change without notice, but changes do not affect your original warranty. Check vizio.com for the most current version.

Legal Information

Software Licenses

Software is provided under license agreements. Your use is subject to VIZIO's privacy policy, available at vizio.com/privacy.

Export Regulations

VIZIO products, including technology and software, are subject to U.S. customs and export control laws, and potentially the laws of other countries where manufactured or received.

Internet Connectivity and App Availability

Network conditions, environment, and other factors can affect connectivity and video quality. Applications and content may vary by country/language, require fees/subscriptions, or be subject to updates/discontinuation. VIZIO has no control over third-party applications and is not responsible for their availability or interruption.

© 2021 VIZIO, Inc. All Rights Reserved.

This User Manual may not be copied without VIZIO's written permission. VIZIO strives for accuracy but is not responsible for typographical, technical, or descriptive errors. For the latest manual version, visit vizio.com.

VIZIO trademarks and logos are property of VIZIO, Inc.

HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks of HDMI Licensing Administrator, Inc.

DTS patents: http://patents.dts.com. DTS, DTS:X, Virtual:X, and logos are trademarks of DTS, Inc. © 2020 DTS, Inc. ALL RIGHTS RESERVED.

Dolby, Dolby Vision, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license. Confidential unpublished works. Copyright © 1992-2020 Dolby Laboratories. All rights reserved.

Google Play, YouTube, and Chromecast built-in are trademarks of Google LLC.

Other company/product names are trademarks of their respective owners. VIZIO disclaims interest in non-VIZIO trademarks.

App services and availability may vary by region and require subscriptions.

Battery Disposal

Caution: Do not dispose of batteries in fire or household waste. They may explode or cause damage. Replace only with recommended types. State regulations may apply to battery disposal. Visit vizio.com/environment for recycling information.

Product Recycling

Dispose of VIZIO products according to local laws and regulations. VIZIO supports proper recycling. Visit vizio.com/environment or call (800) 374-3473 for recycling information.

Packaging Disposal

Recycle packaging materials according to local laws. Visit vizio.com/environment or call (800) 374-3473 for details.

Accessibility

For information on accessibility features, visit vizio.com/accessibility, email Accessibility@vizio.com, or call 1-877-698-4746.

© 2021 VIZIO INC. All rights reserved. 201012SL