USER MANUAL

Smart Door Lock

Version: 1.0

Illustration of the Smart Door Lock front panel:

  • Top: Fingerprint reader (circular)
  • Middle: Keypad with numbers 1-9, *, 0, #
  • Bottom: Keyhole

Letter of Thanks to Clients

This product aims to provide a "safe, simple, smart life." The manufacturer produces locks sold globally, including in the United States, Europe, Canada, Mexico, and Southeast Asia. All products undergo extensive testing and personal experience by staff to ensure quality. The company values customer feedback and continuously strives to integrate cutting-edge technology to exceed expectations. For any installation issues or suggestions, customers are encouraged to contact the company via phone or email. "Customer foremost" is a guiding principle.

Contents

APP Download

To download the Smart Lock app, search for "TT Lock" on Google Play or the APP Store.

Product Details

Components Overview

Front and Back Panel Details

Front Panel:

Back Panel:

Detailed Parameters

CategoryDetailed Parameters
The power supply voltageDC 4.5V ~ 9.0V
Low voltage alarm voltage4.8V±0.1V
Standby current90mA
Working current< 400mA
Working temperature-20°C ~ +70°C
The keyboard typeCapacitive touch keyboard
Password number250 groups
Fingerprint typeCapacitive semiconductor sensor
IC card number1000Pcs
Unlock modesFingerprint/Passcode/APP control/IC card/Mechanical key/eKey/Alexa
FAR (False Acceptance Rate)<0.001%
FRR (False Rejection Rate)<1.0%

How to Install the Lock

1. Measure the Door Size

Ensure door thickness is 1.49-1.88 inches. The door hole diameter should be 2-1/8 inches. Measure the backset size, which should be either 2-3/8 inches or 2-3/4 inches with the deadbolt.

Illustration: A door with measurements indicating backset (2-3/8" or 2-3/4"), cross-bore diameter (2-1/8"), and door thickness (1.49-1.88").

2. Adjust the Length of the Deadbolt

Adjust the deadbolt to either 2-3/8 inches or 2-3/4 inches based on the door's backset size.

Illustration: Two diagrams showing the deadbolt adjusted to 2-3/8" and 2-3/4" lengths. A checkmark indicates correct adjustment, while an 'X' indicates incorrect adjustment.

3. Install Deadbolt

Fix the deadbolt using two deadbolt screws, ensuring the deadbolt is in the retracted status. Make sure the word "UP" on the deadbolt is facing upwards.

Illustration: Diagram showing the deadbolt being installed with the "UP" arrow facing up and in a retracted position. Another diagram shows the deadbolt correctly installed with a checkmark.

4. Install Exterior Lock

Route the IC cable below the deadbolt. The spindle must be in a 'vertical' status.

Illustration: Diagram showing the exterior lock being positioned, with the IC cable routed underneath the deadbolt and the spindle aligned vertically. The keypad is visible on the exterior lock.

NOTE:

5. Fix the Mounting Plate

  1. Fix the black rubber pad on the metal plate (the black rubber pad should face inside). Route the cable through the hole in the mounting plate. The word "Cable Hole" should face outside.
  2. Fix the plate with two mounting plate screws.

Illustration: Diagrams showing the mounting plate being installed, with the cable routed through the designated hole and screws being fastened.

6. Install the Interior Lock

  1. Connect the IC cable tightly.
  2. Rotate the door knob to the vertical position and insert the spindle. Do not load batteries until the lock is completely installed.

Illustration: Diagrams showing the IC cable connection and the interior lock being installed with the thumbturn in a vertical position.

7. Fix Interior Lock

  1. Secure the lock with three interior lock screws.
  2. Test the lock by rotating the door knob to ensure the deadbolt extends and retracts smoothly.

Illustration: Diagrams showing the interior lock being secured with screws and the thumbturn being rotated to test the deadbolt.

8. Install Batteries

Install four AA batteries while the lock is in the unlock status. Keep the door open to avoid being locked out.

Illustration: Diagrams showing the battery compartment and the insertion of AA batteries into the interior lock.

Detect Left/Right Hand Door

To set the left/right hand door direction, use the TT Lock App or a programming code. The app is recommended for easier setting.

Illustration: Two diagrams showing a left-hand door (hinge on the left when viewed from outside) and a right-hand door (hinge on the right when viewed from outside).

How to know your door opening direction: Standing outside your door (facing the keypad), locate the door hinge.

Illustration: Screenshots of the TT Lock App's "Door opening direction" setting, showing options for "Open to right" and "Open to left" with corresponding visual cues for hinge location.

NOTE:

  1. Register a TT Lock account and pair the lock with the TT Lock App before setting the 'door opening direction' on the phone.
  2. Detailed steps for programming code can be found on Page 27-28 of this manual.

How to Reset the Lock

Reset Method 1 (Recommended)

  1. Remove one battery and wait for 5 seconds.
  2. Reinsert the battery.
  3. Long press the reset button for 10 seconds while the keypad lights up.
  4. After hearing "Please input the initialization password," enter 000#.
  5. After hearing "Administrator deleted successfully," the reset is successful.

Illustration: Diagram of the interior lock showing the location of the reset button.

NOTE: If method 1 does not work, try method 2 or contact customer service for assistance.

Reset Method 2

  1. Uninstall the back lock by removing the battery cover and the three screws on the back lock.
  2. Load the batteries.
  3. Hold the Reset Button (its position is shown in the illustration) for 5 seconds. The lock will sound "Input initialization passcode."
  4. Input 000# on the keypad after the sound. The lock will sound "Administrator deleted successfully," indicating a successful reset.

Illustration: Diagram of the back lock showing the location of the reset button.

NOTE: If this method does not work, contact customer service.

Quick Guide of Use the Lock

The lock is now installed. Here's how to use it:

Unlock the door from outside

  1. Use a physical key.
  2. Enter a passcode on the keypad.
  3. Use an IC card.
  4. Use a fingerprint.
  5. Unlock via the TT Lock App.

Illustration: A sequence of diagrams showing unlocking methods: 1. Using a physical key. 2. Entering a code on the keypad. 3. Using an IC card. 4. Using a fingerprint. 5. Unlocking via the TT Lock App (represented by a hand icon).

Unlock the door from inside

  1. Rotate the thumbturn to the unlock position.
  2. Unlock via the TT Lock App.

Illustration: Diagram showing a hand rotating the thumbturn to unlock the door from the inside. A separate icon represents unlocking via the TT Lock App.

Lock the door from outside

  1. Hold "#" on the keypad for 2 seconds.
  2. In auto lock mode, the bolt will extend automatically.
  3. Lock with physical keys.
  4. Lock by App on the phone.

Lock the door from inside

  1. Rotate the thumbturn to the lock position.
  2. Lock by App on the phone.

How to Use it by App

(1) Account Registration

  1. Download the Smart Lock app from Google Play or the APP Store.
  2. Search for "TT Lock."
  3. Click "Register" to get started.
  4. Enter an email or phone number (e.g., 8669859909), set a password, click "Get Code," and enter the verification code. Select the correct Country/Region.

Illustration: Screenshots of the TT Lock App's login and registration screens, showing fields for email/phone, password, and verification code.

(2) Pair the Lock and TT Lock App

Step 1: Click the "Big Plus" (+) icon. Ensure the phone's Bluetooth is turned on and the phone is within 3 meters of the lock.

Illustration: Screenshot of the TT Lock App's main screen with a large plus icon, indicating the start of the pairing process.

Step 2: Touch any key on the lock's keypad and click "Next" in the app.

Step 3: Click the blue plus sign (+) to add the lock. Name the lock, for example, "Front Door."

Illustration: Screenshots showing the app prompting to activate the keypad, then displaying a list of nearby locks with a plus sign to add a new one.

(3) Modify Admin Passcode

Step 4: The default code (123456#) becomes invalid after successful pairing. Set a new Admin passcode by navigating to "Settings" > "Basics" > "Admin Passcode" in the app.

Illustration: Screenshots of the TT Lock App showing the "Basics" menu with "Admin Passcode" option, and the "Admin Passcode" screen for setting a new 4-9 digit passcode.

(4) App Features Overview

Illustration: Screenshot of the TT Lock App's main interface showing the lock status and icons for various features like eKeys, Passcodes, Cards, Fingerprints, Authorized Admin, Records, and Settings.

(5) Unlock/Lock by App

Illustration: Screenshot of the TT Lock App's main interface with the large lock icon, and separate icons representing local unlock/lock and remote unlock.

(6) Share Ekeys

NOTE: eKeys differ from passcodes. eKeys require the recipient to download the TT Lock App to lock/unlock the door.

Step 1: eKeys function by sharing app access to the lock with another TT Lock account. eKey recipients can use their phone to unlock/lock the smart lock.

Step 2: Enter the recipient's account, which can be their phone number or email address used during registration.

Step 3: The recipient must log into their TT Lock account to find the code in their messages and gain the privilege to lock/unlock.

Illustration: Screenshots of the TT Lock App showing the eKeys section, options for sending eKeys (Timed, Permanent, One-time, Recurring), and input fields for recipient details.

(7) Share Passcodes

Step 1: Click "Passcodes" to go to the code page.

Step 2: Click "Generate Passcode."

Step 3: Name the code, set the time duration, set a 4-9 digit code, and click "Generate (Set Passcode)."

NOTE: To generate custom codes or change any type of codes, ensure proximity to the lock (within 3 meters) and that Bluetooth is turned on, unless a G2 gateway is connected.

Illustration: Screenshots of the TT Lock App showing the Passcodes section, the option to generate a passcode, and the passcode generation screen with various types (Permanent, Timed, One-time, Custom, Recurring).

Here are some illustrations for six different codes:

TypeDescription
PermanentLasts permanently
TimedLasts between selected hours
One-timeLasts for one use
EraseErases all codes on the lock
CustomSet a custom digit sequence, such as 123456 (permanent or timed)
RecurringLasts during scheduled hours weekly

(8) Set IC cards

  1. Click "Cards."
  2. Click "Add Card."
  3. Set the valid period of the IC card.
  4. Once the lock says "Please swipe your card," place the IC card against the number 5 on the keypad.
  5. If the prompt voice says "input successful," the IC card can be used to unlock the door.

Illustration: Screenshots of the TT Lock App showing the Cards section, the option to add a card, and the screen for setting the card's validity period.

(9) Add Fingerprints

Step 1: Tap on "Fingerprints."

Step 2: Tap on "Add Fingerprints."

Step 3: Set up the validity period of the fingerprint.

Step 4: Follow instructions on the app; the user will be asked to place their finger on the sensor four times.

Illustration: Screenshots of the TT Lock App showing the Fingerprints section, the option to add a fingerprint, and the screen prompting the user to place their finger on the sensor multiple times.

(10) Authorized Admin

NOTE: Authorized Admin is similar to eKeys but provides more rights than eKeys.

An authorized admin can perform the following actions:

  1. Unlock/lock via the app.
  2. Generate/edit/delete passcodes, IC cards, and fingerprints.
  3. Adjust settings such as passage mode, auto-lock timer, and turn on/off the lock sound.

Step 1: Click "Authorized Admin."

Step 2: Enter the recipient's account, which can be their phone number or email address used during registration.

Illustration: Screenshots of the TT Lock App showing the Authorized Admin section and the screen for sending an admin eKey with recipient details.

(11) Auto Lock/Passage Mode

Auto Lock: Tap "Settings" > Tap "Auto Lock." Auto-lock will automatically lock the door 5 seconds after it has been opened by default.

Passage Mode: Tap "Settings" > Tap "Passage Mode." Set a specific time period. During this period, the lock remains unlocked until it is manually locked. Auto-lock is disabled during the Passage Mode validity period.

Illustration: Screenshots of the TT Lock App showing the Settings menu with options for Auto Lock and Passage Mode, and detailed settings screens for both features, including delay time for auto-lock and scheduling for passage mode.

(12) Lock Setting

Illustration: Screenshot of the TT Lock App's "Settings" menu, displaying various options.

How to Pair Gateway, Alexa

(1) Pair the Gateway

After pairing, check the signal: click "Gateway" > choose the connected gateway > "Nearby locks" > check if the signal is strong. Move the gateway closer to the lock if the signal is weak. Ensure the distance between the gateway and the smart lock is within 16 feet, and that the phone and the gateway are connected to the same WiFi (the gateway only works with 2.4 GHz WiFi). If a 5G Wi-Fi network is in use, a 2.4GHz Wi-Fi network can be set up and added via a dual-band router.

Illustration: A series of screenshots from the TT Lock App demonstrating the gateway pairing process, including selecting a gateway, connecting to Wi-Fi, and confirming successful addition.

(2) Pair the Alexa

Access settings (upper right corner of the app) > Turn on "unlock by voice" > Set a code for unlocking by voice for each use.

Illustration: Screenshots showing the Alexa app interface, including search results for "TTLock," the option to enable its use, account linking, and settings for unlocking by app and voice.

How to Program by Keypad

*: Return to the previous step

#: Press 1 second to confirm; long press for 2 seconds to lock the door

Default admin passcode: 123456#

TypeMethod
Modify Admin PasscodeA: *12# > default admin passcode# > new admin passcode# > new admin passcode#
B: Go to TT Lock App > Settings > Basics > Admin code > Modify New passcode
Set General Passcode*85#admin passcode#new passcode
Modify General Passcodes*10#original passcode#new passcode#new passcode#
Set Fingerprints*85#admin passcode#collect fingerprints
Set IC cards*85#admin passcode#add IC cards
Delete all Passcodes*71#admin passcode#(note: admin passcode will not be deleted)
Delete all Fingerprints*70#admin passcode#
Delete all IC cards*69#admin passcode#
Delete single passcode*72#admin passcode#the passcode to delete#
TypeMethod
Set left hand lockStanding outside the door (facing the keypad), if the door hinge is on the left side: *46#Admin Password#1#
Set right hand lockStanding outside the door (facing the keypad), if the door hinge is on the right side: *46#Admin Password#2#
Open the door temporarilyInput 123# after unlocking the door
Auto Lock*21#admin passcode#1-900# (1-900 seconds is the auto lock time)
Turn on / Turn off the lock voice*30#admin passcode#1# (turn on)
#0# (turn off)
Set English as language*39#admin passcode#2#

FAQ

1. Installation

How to adjust left or right hand door?
Go to TT Lock App > setting > door opening direction > choose left or right hand door.
How to modify passcode?
Go to TT Lock App > setting > basics > admin passcode > modify.
How to set auto-lock timer?
A. Go to TT Lock App > setting > Auto lock > set timer.
B. After setting, lock the door from inside manually one time for activation.
NOTE: Auto lock is only triggered when using digital unlock methods like fingerprint, keypad, or TT Lock. It will not work if unlocked manually.
How to make sure the door is open in a specific time?
A. Go to TT Lock App > setting > passage mode > set timer.
B. After setting, unlock the door from inside manually one time for activation.
Note: Passage mode is only triggered when using digital lock methods like fingerprint, keypad, or TT Lock. It will not work if locked manually.
Why the deadbolt cannot fully retract?
Follow the steps to re-install the lock correctly.
When unlocking/locking the door by fingerprints or passcodes, the lock does not work?
Check if the motor makes sounds when unlocking or locking by keypad or fingerprints. If the motor does not make sounds, contact customer service.
Can a guest passcode/e-key/admin be shared remotely with visitors?
Yes, passcodes, e-keys, and admin access can be generated and shared remotely, even far from home (without Wi-Fi).
NOTE: Only changing Custom Code requires Bluetooth to be on and proximity to the lock or G2 gateway.
What if the batteries run out, can the key still be used to enter?
Yes, the lock can be opened with a mechanical key. A Type-C cable can also be used to connect to the lock for emergency charging.
Why can't the lock be unlocked/locked by Wi-Fi on the phone?
Unlocking/locking by Bluetooth is possible on the phone. Wi-Fi unlock/lock remotely requires the purchase of an extra G2 gateway (sold separately).
Why can't the lock connect with Alexa or Google Assistant?
A. Ensure a G2 gateway has been purchased (sold separately).
B. Follow the steps to connect the G2 gateway correctly, ensuring its status is 'online' and the signal is 'strong' (check this on the TT Lock app).
C. Follow the steps to connect Alexa or Google Assistant correctly.
Fingerprints are not sensitive and seldom work.
A. Delete the fingerprint and add it again.
B. Go to TT Lock App > fingerprints > choose to delete > add a new one.
C. Place the finger completely on the reader to allow it to collect more angles of the finger.
Why can't an account be registered on the TT Lock app with a phone number?
Choose the country code as a prefix (e.g., United States country code is +1), then input the phone number.
Cannot pair the lock with the APP.
A. Turn on Bluetooth and be near the lock > Open the TT Lock App > Click "+" button > Choose "All Locks" > Touch the lock keypad to light it up > Click the "+" to add the lock while the keypad is awake.
B. If no lock shows up (all gray), reset the lock.
C. Follow the above steps to add the lock again after the reset.
NOTE: Reset steps can be found on page 10 of this manual.
After replacing the new battery, the App shows that the battery level is incorrect.
A. Go to TT Lock APP > Go to the Settings (main page) > Basics > Battery > Update.
B. If it still fails, Open the TT Lock App > Click Settings > Click Basic > Lock Number, and send it to customer service for an update.
How to lock/unlock via keypad?
Lock: Wake up the keypad and press # for 2 seconds.
Unlock: Wake up the keypad, input passcodes#.
The lock works backwards. Lock turns unlock while unlock turns lock.
Go to TT Lock APP > Settings > Door opening direction > Open to right/left.
Models: D1 Smart Door Lock, D1, Smart Door Lock, Door Lock, Lock

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