Midea Dishwasher Spare Parts and Repair Information
Midea Italia s.r.l. operates on a business-to-business (B2B) model, without direct sales to end consumers. The company focuses on providing products designed for ease of maintenance and durability, adhering to European Ecodesign regulations.
Product Design Principles
Midea products are engineered to facilitate:
- Easy access to main components.
- Simplified replacement of parts such as motors, pumps, thermostats, and belts.
- Use of standard tools for routine maintenance.
Midea products comply with the requirements set by the European Union's Ecodesign regulations for repairability and durability, including Regulation (EU) 2019/2016, Directive UE 2009/125/CE, and Directive UE 2024/1799 concerning the right to repair.
Midea guarantees the availability of original spare parts for its products for a minimum period:
| PROFESSIONALS | PROFESSIONALS AND END USERS | ||
|---|---|---|---|
| Spare Part Description | Spare Part Availability Period (years)* | Spare Part Description | Spare Part Availability Period (years)* |
| Motor | 7 | Door hinges and gasket | 10 |
| Circulation and drain pump | 7 | Spray arms | 10 |
| Heating elements | 7 | Drain filters | 10 |
| Tubing | 7 | Inner racks | 10 |
| Doors | 7 | Baskets and lids | 10 |
| Electronic boards | 7 | ||
| Switches | 7 | ||
| Thermostats | 7 | ||
| Software and potential updates | 7 | ||
*Availability is guaranteed for the period described above starting from the launch date of the last model in the same series.
Purchasing Spare Parts
Spare parts can be purchased exclusively through authorized Midea Technical Assistance Centers (CAT) and professional distributors. This ensures:
- Safety in component replacement.
- Compliance with technical and environmental regulations.
- Use of tested and certified spare parts.
Some easily replaceable components (such as filters, doors, handles) may also be available directly from the end-user, where permitted by regulations, exclusively through CATs.
To find the nearest authorized center or contact customer service, visit the repair procedures section at: https://www.midea.com/it/support
Information for Professional Repairers
Qualified repairers, upon specific request to assistenza@midea.com and after Midea verifies their professional qualification, can receive:
- Service manuals and wiring diagrams.
- Detailed disassembly instructions.
- Diagnostic and functional test procedures.
- Complete lists of available spare parts.
- Software/firmware updates (when required for maintenance).
Requests must be accompanied by:
- Proof of VAT registration or business identification code.
- Technical competence certification or attestation.
- Acceptance of terms of use.
- Indication of the product model and serial number to which the request refers.
Following data verification and confirmation of professional repairer qualification, Midea will provide the requested technical documentation.
Technical Support for Repairers
For technical assistance needs, contact Midea customer service and check the repair procedures at: https://www.midea.com/it/support
