Yealink UVC34 USB Video Conferencing Endpoint
Quick Start Guide (V1.0)
Visit Yealink Documentation at support.yealink.com
Package Contents
Note: We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.
- UVC34
- VCR20 Remote Control
- AAA Battery x2
- 7m USB Cable
- Velcro
- 1/4"-20 UNC Screw
- Cable Tie x 5
- Power Adapter 48V/0.7A
- Quick Start Guide
UVC34 Installation
• Put on a Flat Surface
You can put the UVC34 on the conference table.
• Mount on top of a display
Choose the following installation method when the thickness of the TV is between 5mm and 60mm.
Diagram Description: The UVC34 is attached to a mounting bracket. This bracket is then clamped onto the top edge of a TV screen. The device is secured to the TV using 3M Velcro strips applied to the back of the TV and the device. The diagram shows the device mounted on a TV that is standing on a base.
• Mount on the Wall
You can purchase a bracket to mount your endpoint on a wall.
Installation Steps:
- Mark drilling points on the wall (e.g., 48mm distance). Drill holes with a depth of 30mm and a diameter of 6mm. Insert expansion screws.
- Attach the wall bracket to the wall using the expansion screws. (Screw specification: T4x30)
- Attach the UVC34 unit to the mounted bracket using screws. (Screw specification: 1/4"-20 UNC)
• Mount onto a TV Stand or a Tripod
You need to purchase a TV stand or a tripod separately. The TV stand or a tripod should be able to bear the weight of at least 5kg.
Diagram Description: The UVC34 unit has a mounting plate attached underneath. This plate is then secured to the top of a TV stand or tripod using a screw (1/4"-20 UNC).
Hardware Interface Instructions
Diagram Description: The rear panel of the UVC34 features several ports labeled and numbered:
No. | Item | Description |
---|---|---|
1 | Reset | Reset the UVC34 to factory defaults. |
2 | DC48V | Connect to the power adapter. |
3 | Video Out | Connect to a PC as video output. |
4 | Microphone | (Coming soon) Connect to audio device (for example: VCM34/38). |
5 | USB | (Coming soon) Insert DD10 to connect to CPW90. |
6 | Security slot | Connect a universal security cable to the UVC34 so that you can lock the UVC34 down. |
7 | Pairing key | (Coming soon) Press the pairing key to pair the CPW90 wireless microphone/ Bluetooth device. |
UVC34 Connection
Diagram Description: The UVC34 is connected to a PC using a USB cable. The USB cable connects from the UVC34's USB port to a USB port on the PC.
Ensure that UVC34 is the default device of your video conference software after connecting successfully, and you can enjoy its audio and video in the meeting.
LED Indicator Instructions
LED indicators on the UVC34:
LED Status | Description |
---|---|
Off | The UVC34 is powered off. |
Solid green | The UVC34 is active. |
Flashing green | There is an incoming call. |
Solid red | The UVC34 is muted. |
Flashing red | The UVC34 is in recovery mode and the firmware has not been upgraded. |
Solid orange | The UVC34 is initializing or in sleep mode. |
Flashing orange | The UVC34 is upgrading firmware. |
VCR20 Remote Control Instructions
Diagram Description: The VCR20 remote control has the following buttons:
- 1. Tracking Mode Key: Long press to switch between auto framing and PTZ mode.
- 2. Mute Key: Mute or unmute the microphone.
- 3. Navigation Key: Pan and tilt the camera to adjust the viewing angle.
- 4. Scroll Wheel: Scroll up to zoom camera in; scroll down to zoom camera out.
- 5. Preset Key: Long press to add/update preset position; short press to apply preset position.
- 6. Volume Key: Adjust the volume.
Upgrade the Firmware
Use Yealink Room Connect/USB Connect software to upgrade the firmware after connecting to the PC.
For more information about how to upgrade the firmware, please refer to the upgrading document.
Safety and Regulatory Information
Regulatory Notices
Operating Ambient Temperatures
- Operating temperature: +14 to 122°F (-10 to 50°C)
- Relative humidity: 5% to 90%, noncondensing
- Storage temperature: -22 to +160°F (-30 to +70°C)
Warranty
Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. Yealink is not liable for damage or loss resulting from the use of this product, or for any claim from a third party. Yealink is not liable for problems with Yealink devices arising from the use of this product; Yealink is not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.
DC Symbol
The DC symbol ⎓ indicates the DC voltage symbol.
Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.
Safety Instructions
Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury.
General Requirements
- Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
- During the process of storage, transportation, and operation, please always keep the device dry and clean.
- During the process of storage, transportation, and operation, please avoid collision and crash of the device.
- Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
- Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
- Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.
Environmental Requirements
- Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
- Keep the device dry and free of dusts.
- Place the device on a stable and level platform.
- Please place no heavy objects on the device in case of damage and deformation caused by the heavy load.
- Keep at least 10 cm between the device and the closest object for heat dissipation.
- Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
- Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
- Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.
Operating Requirements
- Do not let a child operate the device without guidance.
- Do not let a child play with the device or any accessory in case of accidental swallowing.
- Please use the accessories provided or authorized by the manufacturer only.
- The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
- Before plugging or unplugging any cable, make sure that your hands are completely dry.
- Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.
Electrical Safety
- Do not tread on, pull, or over-bend any cable in case of malfunction of the device.
- During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
- If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
- When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair.
- Do not insert any object into equipment slots that is not part of the product or auxiliary product.
- Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.
Cleaning Requirements
- Before cleaning the device, stop using it and disconnect it from the power supply.
- Use a piece of soft, dry and anti-static cloth to clean the device.
- Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
Environmental Recycling
Image Description: A symbol showing a crossed-out garbage bin (♻️), indicating that the device should not be disposed of with domestic waste.
Ask your Town Council about how to dispose of it in an environmentally friendly way. The cardboard box, plastic packaging and player components may be recycled in accordance with prevailing recycling regulations in your country.
Always adhere to prevailing regulations. Those who fail to do so may be fined or prosecuted in accordance with the law. The crossed-out garbage can that appears on the device means that when it has reached the end of its useful life, it should be taken to a special waste disposal centre and treated separately to general urban waste.
Troubleshooting
Problem | Solution |
---|---|
The unit cannot supply power to Yealink device. There is a bad connection with the plug. | 1. Clean the plug with a dry cloth. 2. Connect it to another wall outlet. |
The usage environment is out of operating temperature range. | 1. Use in the operating temperature range. |
The cable between the unit and the Yealink device is connected incorrectly. | 1. Connect the cable correctly. |
You cannot connect the cable properly. | 1. You may have connected a wrong Yealink device. 2. Use the correct power supply. |
Some dust, etc., may be in the port. | 1. Clean the port. |
Contact your dealer or authorized service facility for any further questions.
Contact Information
YEALINK NETWORK TECHNOLOGY CO., LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China
About Yealink
Yealink (Stock Code: 300628) is a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class quality, innovative technology and user-friendly experience. As one of the best providers in more than 140 countries and regions, Yealink ranks No.1 in the global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).
Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for firmware downloads, product documents, FAQ, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.