Philips AC1711 Air Purifier

User manual

1 Important

Safety

Read this user manual carefully before you use the appliance, and save it for future reference.

Danger

Warning

Caution

Always place and use the appliance on a dry, stable, level, and horizontal surface.

Leave at least 20cm free space around the appliance and leave at least 30cm free space above the appliance.

Do not sit or stand on the appliance. Do not place anything on top of the appliance.

Do not place the appliance directly below an air conditioner to prevent condensation from dripping onto the appliance.

Only use the original Philips filters specially intended for this appliance. Do not use any other filters.

Combustion of the filter may cause irreversible human hazard and/or jeopardize other lives. Do not use the filter as fuel or for similar purpose.

Avoid knocking against the appliance (the air inlet and outlet in particular) with hard objects.

Do not insert your fingers or objects into the air outlet or the air inlet to prevent physical injury or malfunctioning of the appliance.

Do not use this appliance when you have used indoor smoke-type insect repellents or in places with oily residues, burning incense, or chemical fumes.

Do not use the appliance near gas appliances, heating devices or fireplaces.

Always unplug the appliance when you want to move, clean appliance, replace the filter or carry out other maintenance.

The appliance is only intended for household use under normal operating conditions.

Do not use the appliance in wet surroundings or in surroundings with high humidity or high ambient temperatures, such as the bathroom, toilet, or kitchen, or in a room with major temperature changes.

The appliance does not remove carbon monoxide (CO) or radon (Rn). It cannot be used as a safety device in case of accidents with combustion processes and hazardous chemicals.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Recycling

This symbol ♲ means that this product shall not be disposed of with normal household waste (2012/19/EU). Follow your country's rules for the separate collection of electrical and electronic products. Correct disposal helps prevent negative consequences for the environment and human health.

2 Your air purifier

Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Product overview

The air purifier consists of the following parts:

Controls overview

The control panel features buttons and a display for operating the air purifier.

Control buttons

Display panel indicators

Indicator Description
Auto mode The air purifier automatically adjusts fan speed based on air quality.
Speed 1 Manual fan speed setting.
Speed 2 Manual fan speed setting.
Turbo mode Maximum fan speed for rapid purification.
Sleep mode Quiet operation at low speed with dimmed lights.
Indoor Allergen Index display (IAI) Shows the detected level of indoor allergens.
PM2.5 display Shows the detected level of fine particulate matter.
Filter replacement alert Indicates when the filter needs replacement (red light).
Filter cleaning alert Indicates when the filter surface needs cleaning.

3 Getting started

Installing the filter

Remove all packaging of the filter before first use. Ensure the air purifier is unplugged from the electrical outlet before installing the filter.

  1. Pull the back cover and remove it from the appliance.
  2. Pull the filter from the appliance.
  3. Remove all packaging materials from the air purification filter.
  4. Put the filter back into the appliance.
  5. Reattach the back cover.

Connecting power

Note: Risk of electric shock! When unplugging the AC power cord, always pull the plug from the socket. Never pull the cord.

Connect the power adapter to:

4 Using the air purifier

Understanding the air quality light

The air quality light indicates the current air quality. It turns on when the purifier is switched on and cycles through colors. After about 30 seconds, the particle sensor selects the color corresponding to the surrounding air quality.

Air quality light color Air quality level
Blue Good
Blue-purple Fair
Purple-red Poor
Red Very poor

The color is determined by the highest index among PM2.5 and IAI readings.

PM2.5

AeraSense technology accurately detects and responds to particle changes, providing real-time PM2.5 feedback. PM2.5 refers to airborne particles smaller than 2.5 micrometers, common sources include tobacco smoke, cooking, and burning candles. Airborne bacteria, mold spores, and pet allergens also fall under PM2.5.

PM2.5 level Air quality light color
<=12 Blue
13-35 Blue-purple
36-55 Purple-red
>55 Red

IAI (Indoor Allergen Index)

The professional-grade AeraSense sensor detects indoor allergens with numerical feedback from 1 to 12, indicating the potential risk level. 1 signifies the best air quality.

IAI level Air quality light color
1-3 Blue
4-6 Blue-purple
7-9 Purple-red
10-12 Red

Turning on and off

Note:

1. Put the plug of the air purifier in the power socket.

2. Touch the [Power button] to switch on the air purifier. The appliance will beep. The screen will display "---" during warming up, then show the PM2.5/IAI level after measurement. The air purifier will operate in Auto mode with IAI displayed.

3. Touch and hold the [Power button] for 3 seconds to switch off the air purifier.

Note: If the air purifier remains connected to the electrical outlet after turning OFF, it will operate under the previous settings when turned ON again.

Changing the mode setting

You can choose Auto mode, Speed 1, Speed 2, Turbo mode, or Sleep mode by touching the [Mode switch button].

Switching the display indicator

Note: The appliance displays PM2.5 level by default.

Touch and hold the [Light on/off button] for 3 seconds to switch the display indicator between IAI and PM2.5.

Using the light on/off function

With the light sensor, the control panel can automatically turn on, turn off, or dim according to the ambient light. The control panel will be off or dim when the ambient light is dark. You can touch any button to wake up all lights. If there is no further operation, all lights will be off or dim again to match the ambient light.

You can touch the [Light on/off button] manually to turn off all lights and the control panel. Touch any button to wake up all lights.

5 Cleaning and maintenance

Note:

Cleaning schedule

Frequency Cleaning method
When necessary Wipe the plastic part of the appliance with a soft, dry cloth. Clean the air outlet cover.
Every two months Clean the particle sensor with a dry cotton swab.
The [Filter cleaning alert] displays on the screen. Clean the surface of the filter.

Cleaning the body of the air purifier

Regularly clean the inside and outside of the air purifier to prevent dust from collecting. Use a soft, dry cloth to clean both the interior and exterior of the air purifier and the air outlet.

Cleaning the particle sensor

Clean the particle sensor every 2 months for optimal functioning of the appliance.

Note:

Steps to clean the particle sensor:

  1. Switch off the air purifier and unplug from the power socket.
  2. Open the air quality sensor cover.
  3. Clean the particle sensor with a damp cotton swab.
  4. Dry all parts thoroughly with a dry cotton swab.
  5. Close the air quality sensor.

Cleaning the surface of the filter

When the [Filter cleaning alert] displays on the screen, clean the surface of the filter with a vacuum cleaner.

Steps to clean the filter surface:

  1. Switch off the air purifier and unplug from the power socket.
  2. Pull the back cover and remove it from the appliance.
  3. Pull the filter from the appliance.
  4. Clean the surface of the filter with a vacuum cleaner.
  5. Put the filter back into the appliance.
  6. Reattach the back cover.

Replacing the filter

Understanding the healthy protection lock

This air purifier is equipped with a filter replacement indicator. When the filter needs replacement, the filter replacement alert lights up red. If the filter is not replaced in time, the air purifier will stop operating and automatically lock to protect the air quality in the room. Replace the filter as soon as possible.

Replacing the filter

Note:

When the [Filter replacement alert] lights up, replace the NanoProtect filter (FY1700/30).

Steps to replace the filter:

  1. Switch off the air purifier and unplug from the power socket.
  2. Pull the back cover and remove it from the appliance.
  3. Pull the filter from the appliance.
  4. Remove all packaging materials of the new filter.
  5. Put the new filter into the appliance.
  6. Reattach the back cover.
  7. Put the plug of the air purifier in the power socket.
  8. Touch the [Power button] to switch on the appliance.
  9. Touch and hold the [Power button] and [Mode switch button] for 3 seconds to reset the filter lifetime counter.
  10. Wash your hands thoroughly after replacing the filter.

Note: Do not smell the filter as it has collected pollutants from the air.

Filter reset

You can replace the filter even before the filter replacement alert displays on the screen. After replacing a filter, you need to reset the filter lifetime counter manually.

Steps to reset the filter lifetime counter:

  1. Touch the [Power button] for 3 seconds to turn off the appliance and unplug from the power socket.
  2. Put the power plug in the power socket.
  3. Within 15 seconds after power on, touch and hold the [Power button] and [Mode switch button] for 3 seconds to reset the filter lifetime counter.

6 Storage

  1. Turn off the air purifier and unplug from the power socket.
  2. Clean the air purifier, particle sensor, and the surface of the filter (see chapter "Cleaning and maintenance").
  3. Let all parts air dry thoroughly before storing.
  4. Wrap the filter in airtight plastic bags.
  5. Store the air purifier and filter in a cool, dry location.
  6. Always thoroughly wash hands after handling the filter.

7 Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Center in your country.

Problem Possible solution
The appliance does not work properly.
  • The filter replacement alert has been on continuously, but you have not replaced the corresponding filter. As a result, the appliance is now locked. In this case, replace the filter and long touch the [Power button] and [Mode switch button] to reset the filter lifetime counter.
  • The surface of the filter is dirty. Clean the surface of the filter (see the chapter "Cleaning and maintenance").
The airflow that comes out of the air outlet is significantly weaker than before.
  • Check if the packing material is removed from the filter.
  • The filter has not been placed in the appliance. Make sure that the filter (FY1700/30) is properly installed.
  • The particle sensor is wet. The humidity level in your room is high and causes condensation. Make sure that the particle sensor is clean and dry (see the chapter "Cleaning and maintenance").
  • Room size is large or the outdoor air quality is poor. For optimum purification performance, please close the doors and windows when operating the air purifier.
  • There are indoor pollution resources. For instances, smoking, cooking, incense, perfume, or alcohol.
  • Filter reaches the end of life. Replace the filter with a new one.
The color of the air quality light always stays the same.
  • The particle sensor is dirty. Clean the particle sensor (see the chapter "Cleaning and maintenance").
The appliance produces a strange smell.
  • The first few times you use the appliance, it may produce a plastic smell. This is normal. However, if the appliance produces a burnt smell even after removing filters, contact your Philips dealer or an authorized Philips service center. The filter may produce smell after being used for a while due to absorption of indoor gases. It's recommended to reactivate the filter by putting it in direct sunlight for repeated use. If odor still exists, replace the filter.
The appliance is extra loud.
  • It's normal if the appliance runs at Turbo mode.
  • In Auto mode, if the appliance is too loud, it may be running at high speed because air quality has worsened. You can choose Sleep mode.
  • If there is abnormal sound, contact the Consumer Care Center in your country.
  • If anything drops into the air outlet, it may also cause abnormal loud sound. Immediately turn off the appliance, turn the appliance upside down to remove foreign objects from the appliance.
The appliance still indicates that I need to replace a filter, but I already did.
  • Perhaps you did not reset the filter lifetime counter. Switch on the appliance. Then touch and hold the [Power button] and [Mode switch button] for 3 seconds.
Error code “E1” displays on the screen.
  • The motor has malfunctions. Contact the Consumer Care Center in your country.

8 Guarantee and service

If you need information or have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer Care Center in your country (you can find its phone number in the worldwide guarantee leaflet). If there is no Consumer Care Center in your country, go to your local Philips dealer.

Order parts or accessories

If you need to replace a part or want to purchase an additional part, go to your Philips dealer or visit www.philips.com/support. If you have problems obtaining parts, please contact the Philips Consumer Care Center in your country (you can find its phone number in the worldwide guarantee leaflet).

Models: AC1711 Air Purifier, AC1711, Air Purifier, Purifier

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