GIGABYTE GS27U Gaming Monitor User Guide

GIGABYTE GAMING MONITOR

USER GUIDE

GS27U

Introduction

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

  • Monitor
  • Monitor Base
  • Stand
  • Power Cable
  • HDMI Cable
  • DP Cable
  • Multilingual Installation Guide
  • Quick Start Guide
  • Warranty Card

Note: Please keep the packaging box and packing materials for possible transportation of the monitor.

Product Overview

Front View

Description of the monitor's front panel, showing the screen and a control button/LED.

1. Control button

2. Power LED

Rear View

Description of the monitor's rear panel, showing connection ports.

1. AC IN jack

2. HDMI ports (x2)

3. DisplayPort

4. Headphone jack

Using the Device

Preparing your Monitor for Wall-Mounting

Note: Use only a 100 x 100 mm VESA compatible wall mount kit to mount the monitor on the wall. Refer to the installation guide included in the wall-mount bracket kit. VESA mounting screw quantity and size: 4 x M4 x 10mm minimum.

Turning the Power On/Off

Power On

  1. Connect one end of the power cable to the AC IN jack at the rear of the monitor.
  2. Connect the other end of the power cable to a power outlet.
  3. Press the [Control Button] to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Power Off

Press the [Control Button] for 2 seconds to turn off the monitor.

Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the [Control Button] [down-arrow] and selecting “Power Off". Refer to page 9.

Selecting the Input Source

  1. Move the [Control Button] [right-arrow] to enter the Input menu.
  2. Move the [Control Button] [up/down-arrow] to select the desired input source. Then press the [Control Button] to confirm.

Input options available: HDMI 1, HDMI 2, DisplayPort.

Operations

Quick Switch Menu

By default, the [Control Button] has been assigned with specific functions.

Note: To change the preset functions, refer to the “Quick Switch" section on page 16.

To access the Quick Switch functions:

  • Move the [Control Button] [up-arrow] to enter the Black Equalizer menu. Move the [Control Button] [up/down-arrow] to adjust the setting and press the [Control Button] to confirm.
  • Move the [Control Button] [down-arrow] to enter the Picture Mode menu. Move the [Control Button] [up/down-arrow] to select the desired option and press the [Control Button] to confirm.
  • Move the [Control Button] [left-arrow] to enter the Volume menu. Move the [Control Button] [up/down-arrow] to select the desired volume and press the [Control Button] to confirm.
  • Move the [Control Button] [right-arrow] to enter the Input menu. Refer to the "Selecting the Input Source" section.

Note: To close the Quick Switch menu, move the [Control Button] [left-arrow].

Function Key Guide

Press the [Control Button] to display the Main menu.

Main Menu Options:

  • Settings ⚙️
  • Crosshair
  • Game Assist ?
  • Power Off
  • Exit

Use the [Control Button] ([up/down/left/right-arrow]) to select a function page and configure related settings.

Settings Details

Crosshair

Access via Main Menu [left-arrow]. Select the type of crosshair to assist with aiming. Options: OFF, Style 1, Style 2, Style 3, Style 4.

Game Assist

Access via Main Menu [right-arrow].

  • GAME INFO: Enable/Disable gaming information. Options include Gaming Timer (countdown, OFF to disable), Refresh Rate (real-time), and Info Location (position).
  • Eagle Eye: Enable/Disable a window to enlarge a specific screen area and adjust settings.
  • Display Alignment: Show alignment lines for multi-monitor setups.

Gaming Settings

Access via Main Menu [up-arrow]. Configure game-related settings:

  • Aim Stabilizer: Reduces motion blur in fast games. (Note: Not available below 100Hz or with FreeSync active.)
  • Black Equalizer: Adjusts dark areas for better visibility in dark scenes.
  • Super Resolution: Enhances image quality for sharper details.
  • Display Mode: Select screen aspect ratio. (Note: Incompatible with AMD FreeSync Premium and PIP/PBP functions.)
  • Overdrive: Improves response time.
  • FreeSync Premium: Enable/Disable FreeSync signal.

Picture Settings

Configure image-related settings. Select predefined settings: Standard, Gaming, Movie, Reader, sRGB, Custom. The monitor uses a Low Blue Light panel, with level 10 being the optimized setting verified by TÜV Rheinland.

Display Settings

Configure display screen settings:

  • Input: Select the input source.
  • RGB Range: Manually set the range of RGB or auto-detect.
  • Overscan: Slightly enlarges the input image to hide outermost edges.

PIP/PBP Settings

Configure Picture-In-Picture and Picture-By-Picture settings. Note: PIP/PBP cannot be enabled when receiving HDR and FreeSync signals.

System Settings

Configure system-related settings:

  • Audio: Configure audio settings.
  • OSD Settings: Configure On-Screen-Display menu settings.
  • Quick Switch: Assign functions to the [Control Button].
  • Other Settings:
    • Resolution Notice: Enable/Disable resolution information display.
    • Input Auto Switch: Enable/Disable automatic input switching.
    • Auto Power OFF: Enable/Disable auto power-off timer.
    • LED Indicator: Select power LED type.
    • HDMI Version: Select HDMI version.

Language

Select the desired language for the OSD menu.

Reset All

Restore the monitor to its factory default settings.

Appendices

Specifications

ItemSpecifications
Panel Size27-inch
Aspect Ratio16:9
ResolutionUHD (3840 x 2160)
LED Life30,000 hours (min.)
Pixel Pitch0.15525 (H) x 0.15525 (V)
BrightnessDisplayHDR 400
Contrast Ratio1000:1
Color Depth1.07B (8Bit + FRC)
Active Display Area596.16 (H) x 335.34 (V)
Viewing Angle178° (H)/178° (V)
Input/Output Terminals
  • 2 x HDMI 2.1
  • 1 x DP 1.4
  • 1 x Headphone
Power SupplyAC100 ~ 240V, 50/60Hz
Power Consumptions
  • On Mode: 34W
  • Standby: 0.5W
  • Off Mode: 0.3W

Note: The test conditions follow the CEC standards.

Dimensions (W x H x D)
  • 613.7 x 445 x 172 mm (with stand) / 613.7 x 365.8 x 53 mm (without stand)
  • 613.7 x 447.36 x 172 mm (with stand) / 613.7 x 369.6 x 53.47 mm (without stand)

Note: Actual dimensions may vary depending on the monitor you obtain.

Weight
  • 4.54 ± 0.5 kg (with stand) / 3.61 ± 0.5 kg (without stand)
  • 5.32 ± 0.5 kg (with stand) / 4.4 ± 0.5 kg (without stand)

Note: Actual weight may vary depending on the monitor you obtain.

Temperature Range (operation)0°C to 40°C

Note: Specifications subject to change without notice.

Supported Timing List

This table lists the supported resolutions and refresh rates for different input connections.

Timing ListHDMI 1HDMI 2DP
640 x 480 / 60HzVVV
640 x 480 / 67HzVVV
640 x 480 / 72HzVVV
640 x 480 / 75HzVVV
720 x 400 / 70HzVVV
720 x 480 / 60HzVVV
800 x 600 / 56HzVVV
800 x 600 / 60HzVVV
800 x 600 / 72HzVVV
800 x 600 / 75HzVVV
832 x 624 / 75HzVVV
1024 x 768 / 60HzVVV
1024 x 768 / 70HzVVV
1024 x 768 / 75HzVVV
1152 x 864 / 75HzVVV
1152 x 870 / 75HzVVV
1280 x 720 / 50HzVVV
1280 x 720 / 60HzVVV
1280 x 720 / 100HzVVV
1280 x 800 / 60HzVVV
1280 x 960 / 60HzVVV
1280 x 1024 / 60HzVVV
1280 x 1024 / 75HzVVV
1440 x 480 / 60HzVVV
1440 x 900 / 60HzVVV
1600 x 900 / 60HzVVV
1680 x 1050 / 60HzVVV
1920 x 1080 / 24HzVV
1920 x 1080 / 50HzVVV
1920 x 1080 / 60HzVVV
1920 x 1080 / 100HzVVV
1920 x 1080 / 120HzVVV
1920 x 1080 / 144HzVVV
2560 x 1440 / 60HzVVV
2560 x 1440 / 120HzVVV
2560 x 1440 / 144HzVVV
2560 x 1440 / 160HzV
3840 x 2160 / 24HzVV
3840 x 2160 / 25HzVV
3840 x 2160 / 30HzVV
3840 x 2160 / 50HzVVV
3840 x 2160 / 60HzVVV
3840 x 2160 / 100HzVVV
3840 x 2160 / 120HzVVV
3840 x 2160 / 144HzVVV
3840 x 2160 / 160HzVVV

Supported Timing List (PIP/PBP)

This table lists the supported resolutions and refresh rates for Picture-In-Picture (PIP) and Picture-By-Picture (PBP) modes.

Timing ListPIP (HDMI 2.0) HDMI 1PIP (HDMI 2.0) HDMI 2PIP (HDMI 2.0) DPPBP (HDMI 2.0) HDMI 1PBP (HDMI 2.0) HDMI 2PBP (HDMI 2.0) DP
640 x 480 / 60HzVVVVVV
640 x 480 / 67HzVVVVVV
640 x 480 / 72HzVVVVVV
640 x 480 / 75HzVVVVVV
720 x 400 / 70HzVVVVVV
720 x 480 / 60HzVVVVVV
800 x 600 / 56HzVVVVVV
800 x 600 / 60HzVVVVVV
800 x 600 / 72HzVVVVVV
800 x 600 / 75HzVVVVVV
832 x 624 / 75HzVVVVVV
1024 x 768 / 60HzVVVVVV
1024 x 768 / 70HzVVVVVV
1024 x 768 / 75HzVVVVVV
1152 x 864 / 75HzVVVVVV
1152 x 870 / 75HzVVVVVV
1280 x 720 / 50HzVVVVVV
1280 x 720 / 60HzVVVVVV
1280 x 800 / 60HzVVVVVV
1280 x 960 / 60HzVVVVVV
1280 x 1024 / 60HzVVVVVV
1280 x 1024 / 75HzVVVVVV
1440 x 480 / 60HzVVVVVV
1440 x 900 / 60HzVVVVVV
1600 x 900 / 60HzVVVVVV
1680 x 1050 / 60HzVVVVVV
1920 x 1080 / 24HzVVVV
1920 x 1080 / 50HzVVVVVV
1920 x 1080 / 60HzVVVVVV
1920 x 1080 / 100HzVVVVVV
1920 x 1080 / 120HzVVVVVV
2560 x 1440 / 60HzVVVVVV
3840 x 2160 / 24HzVVVV
3840 x 2160 / 25HzVVVV
3840 x 2160 / 30HzVVVV
3840 x 2160 / 50HzVVVVVV
3840 x 2160 / 60HzVVVVVV
1280 x 1440 / 60Hz (PBP)VVV
1920 x 2160 / 60Hz (PBP)VVV

Troubleshooting

ProblemPossible Solution(s)
No power
  • Make sure the power cable is properly connected to the power source and the monitor.
  • Check the cable and plug to make sure they are not broken.
  • Make sure the monitor is turned on.
No image appears on the screen
  • Make sure the monitor and the computer are properly connected and both devices are turned on.
  • Make sure you have selected the correct input source. Refer to page 7 or 14.
The image does not fill the entire screen
  • Try different Display Mode (aspect ratio) setting. Refer to page 12.
The colors are distorted
  • Make sure the input signal cable is properly connected.
  • Configure the image related settings. Refer to the “Picture” section.
No sound or volume is low
  • Make sure the headphone cable is properly connected.
  • Adjust the volume level. Refer to page 16.
  • Adjust your computer sound related settings.

Note: If the problem persists, please contact our customer service for further assistance.

Basic Care

  • Wipe the screen with a soft, lint-free cloth to remove any residual dust.
  • Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:

  • Make sure that the cloth is damp, but not wet.
  • When wiping, avoid applying excessive pressure on the screen.
  • Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

More service information, please visit GIGABYTE official website: https://www.gigabyte.com/

Safety Information

Safety Precautions

  • Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
  • Keep the plastic packaging bag for the product in a place that cannot be reached by children.
  • Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
  • The power cord plug must be connected to a properly wired and grounded power outlet.
  • Do not touch the plug with wet hands, as it can easily cause electric shock.
  • Place the monitor in a stable and well-ventilated place.
  • Do not place the monitor near any heat sources, such as electric radiators or direct sunlight.
  • The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
  • Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
  • Make sure to unplug the monitor from the power outlet before cleaning.
  • As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
  • Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
  • Disconnect the power cable if the monitor is not being used for a long period of time.
  • Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions

The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
  • ALWAYS use furniture that can safely support the product.
  • ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
  • ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
  • ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
  • NEVER place a product in an unstable location.
  • NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
  • NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
  • NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
  • If the existing product is going to be retained and relocated, the same considerations as above should be applied.
  • To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.

User Comfort Recommendations

The monitor adopts Flicker-Free technology which clears the eye visible monitor flicker and prevents users from suffering eye strain and fatigue.

The following are some tips for comfortable viewing of your monitor:

  • Allow a minimum distance of 50 to 75cm (20" to 30") between your eyes and the monitor.
  • A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
  • Use adequate lighting for the type of work you are performing.
  • Take regular and frequent breaks (at least for 10 minutes) every half-hour.
  • Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
  • Eye exercise can help reduce eye strain. Repeat these exercises frequently: (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.

This model has passed Flicker Free and Low Blue Light verification by TÜV Rheinland. To learn more: https://www.gigabyte.com/tw/Support/FAQ/4310

Regulatory Information

This section contains regulatory compliance statements for various regions.

United States of America, Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada: Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union (EU) CE Declaration of Conformity

This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the Directive (EU) 2015/863 amendment of Annex II. Compliance with these directives is assessed using applicable European Harmonised Standards.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission Delegated Directive (EU) 2015/863 Statement

GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, GIGABYTE is continuing efforts to develop products that do not use internationally banned toxic chemicals.

Other regulatory statements in French, German, Spanish, Portuguese, Italian, Polish, Czech, Hungarian, Greek, Dutch, Swedish, Finnish, Chinese, Japanese, and Indian RoHS compliance are also present in the original document.

Models: GS27U Gaming Monitor, GS27U, Gaming Monitor, Monitor

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