EasyIO FG Series FAQ
Version 1.3
Document Change Log
- 16th May 2014: Document created.
- 28th Dec 2014: Bacnet limitation added.
- 28th Dec 2014: Edit doc.
- 26th Oct 2015: Details update for FG+ model.
Disclaimer
EasyIO 30P is a product by EasyIO Holdings Pte Ltd. The EasyIO 30P was built on the Sedona Framework®.
EasyIO FG-32 is a product by EasyIO Holdings Pte Ltd. The EasyIO FG-32 was built on the Sedona Framework®.
Sedona Framework is a trademark of Tridium, Inc.
CPT Tool is by Online Tools Inc.
Introduction
This document is a quick reference to all most commonly asked questions.
Frequently Asked Questions
1) Default IP address.
Below applies to both FG and FG+.
Default IP address: 192.168.10.11
Default Subnet: 255.255.255.0
Default Gateway: 192.168.10.1
The above IP address is the IP address if a restore to factory setting carried out at the controller.
2) Commonly used login credentials for EasyIO FG Series
Below applies to both FG and FG+.
| Function | Username | Password | Remarks |
|---|---|---|---|
| Sedona (sox) | admin | (Leave it blank) | Login to the Sedona sox protocol |
| Controller Web scripts (via file transfer client, FTP) | webuser | 123456 | Login to the webuser folder that contains web server default files system. |
| CPT graphics deployment | webuser | 123456 | Credentials for CPT graphics deployment |
| CPT graphics login via web browser | admin | hellocpt | Credentials for CPT web server |
| Micro SD card (if a micro SD card is insert) | sdcard | 123456 | Login to the SD Card file system where it contain the CPT deployed files. |
| SQL Lite browser administrative page | - | 123456 | Login to the SQL Lite Administrative Web Page. Link: http://192.168.10.11/sdcard/phpliteadmin.php |
3) Default IP Ports for EasyIO FG Series
Below applies to both FG and FG+.
| Protocol | Port | Type | Remarks |
|---|---|---|---|
| Sedona (sox) | 1876 | UDP | Sox connection |
| File Transfer Client (FTP) | 21 | TCP | Graphics Deploy, File Transfer via FTP Client |
| Modbus TCP | 502 | TCP | Modbus TCP Port |
| BACnet IP | 47808 | UDP | BACnet IP Port |
| Web Server | 80 | TCP | Build In Web Server port |
| Tcom | 5021 | UDP | Tcom Niagara Driver port |
4) How do I upgrade the firmware for EasyIO FG Series controllers?
FG Series: There are two types of flashing files which are explained below. Both types will erase the Sedona apps in the controller, therefore please ensure a controller back up is performed before the flashing procedure otherwise the controller App will be lost.
The process will take approximately 5 minutes. The RED LED will light constantly for 5 minutes. This is normal.
If the RED LED continues to light up for more than 8 minutes, the firmware file transferred into the SD card is corrupted.
| Type | Functions | Remarks |
|---|---|---|
| Factory Default | Firmware upgrade Restore back to factory default |
Sedona apps will be erase IP address will restore back to default IP address (IP address: 192.168.10.11) |
| Maintain IP address | Firmware upgrade Remain the last IP address |
Sedona apps will be erase IP address will remain the last valid IP address set. |
Get the required files from EasyIO technical support at support@easyio.com. Depending on version, quantity of files may differ. See below.
For V2.1.2.0.01 and below: Requires 2 files.
For V2.1.2.0.02 and above: Requires only 1 file.
The firmware file, typically fg320.tar.gz, needs to be copied into the fg320 folder using a file transfer client or a memory card reader. You can copy files over to the SD card by dragging the file into the fg320 folder if a file transfer client program is used.
Note: You might need 2 files or 1 file depending on the current firmware version of the controller. Important: Please check the file size and compare with the source file to ensure correctness.
3 Important Tech Tips if using file transfer client program:
- Files need to be transferred/copied into the "fg320" folder.
- Files cannot be in the root directory of the SD card; they need to be copied into the "fg320" folder.
- If the "fg320" folder is not seen, refer to Step 3 above.
Login to the Sedona controller via Sedona workbench or the CPT tool and reboot the device.
Tech Tip: The watchdog jumper must be in the "ON" position for the controller to automatically reboot. By default, the controller is shipped with the watchdog jumper in the ON position.
For detailed explanation, please refer to "04 EasyIO FG Series Firmware Upgrade.pdf".
For FG+ series: There are 4 files required.
Note: You need 4 files for FG+ controller. Important: Please check the file size and compare with the source file to ensure correctness.
5) Restore to factory default.
Below apply to both FG and FG+.
The new firmware release dated 1st August 2013 comes with "Restore Factory Settings". This function is done by pressing the “Service” button while the controller is booting up.
A restore to factory settings will do the following:
- Restore the IP address to the default, which is 192.168.10.11.
- Clear the Sedona application in the Sedona VM back to default (default app is an empty app).
- A default Sedona apps default login is admin, with no password.
Below is a simple explanation. For detail explanation, please refer to "03 EasyIO FG Series User Reference.pdf".
Step 1: Make sure you backup the Sedona apps if you have connection to the EasyIO FG32.
Step 2: Cycle power and within 5 seconds, press and HOLD down the service button until the Error LED starts to flash approximately 2 Hz. This process will take approximately 15 seconds before the error LED starts to blink.
Step 3: Once the Red LED flashes, a momentary press of the service button will restore the FG Series controller back to factory default state.
6) Micro SD Card
Each EasyIO FG Series comes with a micro SD memory card slot.
| Specifications | Remark |
|---|---|
| Brand tested recommended | Transend, Kingston |
| Capacity tested | 2GB, 4GB, 8GB, 16GB |
| Class | Class 4 Class 10 |
Please note that the Micro SD card in the EasyIO FG Series is optional and the controller does not come with the SD Micro Card as standard. The SD Micro card can be purchased separately that have the following specifications.
Make sure the controller is power off before inserting the micro SD Card.
For detail explanation, please refer to "01 EasyIO FG32 Installation.pdf".
7) EasyIO FG Series Modbus Master Driver limitation
Modbus RTU Master
Modbus only can run at Port 2.
| Max. No. of MODBUS Serial Networks (per FG device) | 1 |
| Max. No. of MODBUS Serial Devices per Network | 31 |
| Max. No. of Points per MODBUS Serial Device | 32 |
Modbus TCP Master
| Max. No. of MODBUS TCP Networks (per FG device) | 1 |
| Max. No. of MODBUS TCP Devices per Network | 31 |
| Max. No. of Points per MODBUS TCP Device | 32 |
Modbus TCP Gateway
| Max. No. of TCP Gateway Networks (per FG device) | 1 |
| Max. No. of MODBUS Gateway Devices allowed | 31 |
| Max. No. of Points per MODBUS Gateway Device | 32 |
For detail explanation, please refer to "10 EasyIO FG Series Modbus Master.pdf".
8) EasyIO FG Series Modbus Slave Driver limitation
Modbus RTU Slave/ Modbus TCP Slave
Modbus only run at Port 2.
| Max Network allowed | 1 (of both drivers) |
| Max Discrete Point allowed | 200 register address (total) |
| Max Coil Output allowed | 200 register address(total) |
| Max Input Register allowed | 200 register address, depending to data type. |
| Max Holding Register allowed | Integer data type occupy 1 register address Float data type occupy 2 register address Long data type occupy 2 register address 200 register address, depending to data type. |
| Integer data type occupy 1 register address Float data type occupy 2 registers address Long data type occupy 2 registers address |
For detail explanation, please refer to "EasyIO 11 EasyIO FG Series Modbus Slave.pdf".
9) EasyIO FG BACnet Server Limitation
BACnet IP Server
(Information is correct at the time of document)
Bacnet MS/TP only run at Port 1.
| Objects supported | |
|---|---|
| Analog Value , Read Only or Read Write | |
| Binary Value , Read Only or Read Write | |
| Priority Array Supported | Yes |
| Writable Property | Present Value Only |
| Total Analog Value (AV) | 128 |
| Total Binary Value (BV) | 128 |
For detail explanation, please refer to "12 EasyIO FG Series Bacnet.pdf".
10) EasyIO FG BACnet Client Limitation
(Information is correct at the time of document)
Multistate objects need firmware b38 or higher and easyioBacnet kit 1.0.45.38.4 or higher.
Bacnet MS/TP only run at Port 1.
| Max devices | 32 devices (combination of both IP and MSTP devices) |
| Max registers per device | 31 BACnet objects (combination of all the supported BACnet objects below) |
| Objects supported | Analog Input Analog Output Analog Value , Read Only or Read Write Binary Input Binary Output Binary Value , Read Only or Read Write Multistate Input Multistate Output Multistate Value, Read Only or Read Write |
Priority Array Supported: Yes
Writable Property: Present Value Only
Total Analog Value (AV): 32
Total Binary Value (BV): 32
For detail explanation, please refer to "EasyIO 12 EasyIO FG Series Bacnet.pdf".
11) EasyIO FG Series History storage
There is no metric for calculating memory size for a history data table. Table below displays an estimation of memory size used. Results are by EasyIO bench testing.
| Number of Table | Number of Column (Values) | Total records | Size on Disk |
|---|---|---|---|
| 1 | 1 | 1000 | 40 KB |
| 1 | 10 | 1000 | 132 KB |
| 1 | 1 | 100,000 | 5,100 KB |
| 1 | 32 | 100,000 | 27,000 KB |
For detail explanation, please refer to "14 EasyIO FG Series SQL Lite.pdf".
Technical Support
For technical support issues, please contact the technical support person as below:
Email: support@easyio.com
