AP510C and AP510CX Hardware User Guide

Introduction

The AP510C and AP510CX are high-performance dual-5G and dual-band access points designed for indoor high-density environments requiring HD video streaming and large file transfers. The AP510CX features external antennas (sold separately) and an extended temperature range suitable for industrial environments. These devices support IEEE 802.11ax Orthogonal Frequency Division Multiple Access (OFDMA) for multi-user access. Both access points include a Bluetooth BLE i-beacon for location-based services. For detailed regulatory and compliance information, refer to the "Regulatory Compliance Statements" section.

Image shows two wireless access points: the AP510C (left) and the AP510CX (right) with external antennas.

Important: Change the Country Code

If your access point is configured for the World Regulatory Domain, it is crucial to set the country code to the country where the AP will be deployed. This ensures compliance with regulatory requirements and optimal wireless operation. Follow these steps:

The country code selection is available for World models only and is not applicable to FCC, CAN, or other country-specific models. Per FCC regulations, all Wi-Fi products marketed in the United States must use U.S. channels only.

1. Power on the AP and allow it to connect to ExtremeCloud IQ. Once connected, it will appear in the table of devices on the Manage > Devices page.
2. Select the check box next to the AP, then choose "Assign Country Code" from the Actions drop-down list. In the dialog box, select the appropriate country and click "Save".
3. Upload your changes to the device.

Safety Guidelines

The safety information in this section applies to AP510C and AP510CX devices. The following safety icons are used to identify the type of precaution:

• ⚠️ General Caution: Failure to comply with a caution notification can result in damage to equipment.
• ⚡ Electrical Caution: Failure to comply with an electrical caution can result in serious injury or death, and extensive damage to equipment.

The following safety precautions should be followed when installing your AP510C and AP510CX devices:

• Extreme Networks devices must be installed by a professional installer certified for these types of devices, ensuring proper grounding and compliance with applicable local and national electrical codes.
• These devices are intended for indoor use only.
• Do not install the device in an environment where the operating ambient temperature might exceed the recommended ranges.
• For products sold in the USA/Canada, the 2.4 GHz band is restricted to channels 1-11. Other channels are not selectable.
• Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
• Use only attachments and accessories specified by Extreme Networks.
• These devices are not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, unless they are given supervision or instruction concerning use by a person responsible for their safety. Children should be supervised to ensure they do not play with the devices.
• Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. Follow ESD-prevention procedures when handling electronic components and equipment.
• During operation, the surfaces of the AP510C and AP510CX can become hot. Use caution when handling.
• To meet US federal radiation exposure requirements, install these devices at a minimum distance of 10" (25.5 cm) from people or animals.
• To meet EU radiation exposure requirements, install these devices at a minimum distance of 8" (20 cm) from people or animals.
• To meet Canadian radiation exposure requirements, install these devices at a minimum distance of 30 cm from people or animals.

Install the AP

You can mount the AP510C and AP510CX on a flat surface or wall, or on the rails of a standard dropped ceiling grid. An accessory mounting bracket is available for installation in Armstrong-style dropped ceilings (ordered separately).

Shipping Carton Contents

The AP510C and AP510CX shipping carton contains the following items:

• AP510C or AP510CX chassis
• Mounting bracket
• Read Me card

Install the AP on a Ceiling Track

The AP510C and AP510CX include a mounting bracket for easy installation on the T-rail of a standard dropped ceiling grid. The following illustrations show how to install the bracket to the ceiling rail and then attach the AP.

Step 1: Align the bracket to the ceiling rail so that the mounting flanges are parallel to the sides of the rail. (View from above)

Step 2: Rotate the bracket so that the flanges hook over the edges of the rail. (View from above)

The bracket is now secured to the ceiling rail. (View from below)

Once the bracket is secure, install the AP by aligning the red dot on the bracket with the red dot on the bottom of the AP. Keep the dots aligned and lift the AP straight up until the bracket fits into the circular depression on the bottom of the AP. When the AP is firmly seated, rotate it clockwise until it clicks into place. This process is identical for both models.

Mount the AP on a Wall

Use the holes in the accessory wall-mount bracket as a template to mark the wall. Drill holes in the wall and attach the bracket using wall screws and anchors if necessary. Attach the AP to the bracket in the same manner as described for ceiling track installation. Install external antennas on AP510CX devices; order antennas from Extreme Networks (AH-ACC-ANT-AX-KT).

Lock the AP

You can secure the AP using a Kensington® lock in the lock slot on the side of the device, or by using a security bracket and a crosshead screw or security screw. Security brackets and screws can be ordered separately from Extreme Networks (not available in Brazil). Extreme Networks recommends various Kensington locks; contact your sales representative for more information.

Hardware Components

The following illustration shows the hardware components of the AP510C. The components are the same for both models, except the AP510CX has eight external antenna connectors.

Image shows the rear and side of an AP510C access point, highlighting ports and features like the security slot, reset button, USB port, Eth0/Eth1 ports, DC power port, and console port.

Component Descriptions

Status Light

The status light indicates operational states for system power, firmware updates, Ethernet and wireless interface activity, and major alarms. The AP510C and AP510CX feature a rectangular status light on the top right corner of the chassis. At setup, this light cycles through the following sequence:

• Steady Amber: The device is initializing.
• Slow-blinking White: The device is receiving 802.3af power, instead of 802.3at power.
• Fast-blinking White: The device is looking for a mesh neighbor from which to obtain a password.
• Slow-blinking Amber (AF power mode only): The device is attempting to establish a connection or has established a CAPWAP connection with ExtremeCloud IQ.
• Fast-blinking Amber: The device is performing an IQ Engine or ExtremeCloud IQ upgrade.
• Steady White: The device has successfully established a CAPWAP connection and is operating normally.

Ethernet Ports

• ETH0 Ethernet port: Autosensing 100/1000/2500G BASE-T/TX Mbps, supports IEEE 802.3af- or 802.3at-compliant PoE, and requires Cat6 cable.
• ETH1 Ethernet port: Autosensing 10/100/1000 BASE-T/TX Mbps, supports IEEE 802.3af- or 802.3at-compliant PoE.

Power Options

There are three power options. In case of failure, the device will automatically reboot using the next priority power source. When the failed power source is replaced, you must manually reboot the device to use the restored power source. For example, if Eth0 and Eth1 are in use and Eth0 fails, the device will reboot using Eth1. When Eth0 is restored, a manual reboot is needed to use Eth0 again.

The priorities are:

• First priority: 12VDC
• Second priority: PoE - Eth0
• Third priority: PoE - Eth1

Hardware Specifications

The following sections detail the radio, device, power, and environmental specifications for the AP510C and AP510CX.

Radio Specifications

• Bluetooth BLE Beacon: 2402-2480 MHz, Frequency Hopping Spread-spectrum (FHSS).
• 802.11a: 5.150-5.350, 5.470-5.850 GHz operating frequency; Orthogonal Frequency Division Multiplexing (OFDM) modulation; Rates (Mbps): 54, 48, 36, 24, 12, 9, 6 with auto fallback.
• 802.11b: 2.4-2.48 GHz operating frequency; Direct-Sequence Spread-Spectrum (DSSS) modulation; Rates (Mbps): 11, 5.5, 2.1 with auto fallback.
• 802.11g: 2.4-2.48 GHz operating frequency; Orthogonal Frequency Division Multiplexing (OFDM) modulation; Rates (Mbps): 54, 48, 36, 24, 12, 9, 6 with auto fallback.
• 802.11n: 2.4-2.48 and 5.150-5.350, 5.470-5.850 GHz operating frequency; 802.11n modulation; Rates: MCS0-MCS7; 4x4 MIMO radio; HT20 support; HT40 support (5 GHz only); A-MPDU and A-MSDU frame aggregation.
• 802.11ac: 802.11ac modulation (256-QAM); 2.4-2.48 GHz MCS0-9, NSS=1-4; 5.150-5.350, 5.470-5.850 GHz operating frequency; Rates: MCS0-MCS9, NSS=1-4; 4x4 MIMO radio; VHT20/VHT40/VHT80/VHT160 support.
• 802.11ax: 5.150-5.350, 5.470-5.850 GHz operating frequency; 2.4-2.48 GHz operation frequency; 802.11ax modulation (1024-QAM); Rates: MCS0-MCS11, NSS=1-4; OFDMA support; 4x4 MU-MIMO; HE20/HE40/HE80/HE160 support.

Transmit Power and Sensitivity Specifications

Output power may be limited by regulatory requirements.

2.4 GHz Tolerance (+2/-2 dB @25°C)

2.4 GHz Sensitivity

5 GHz Tolerance (+2/-2 dB @25°C)

5 GHz Sensitivity

Device Specifications

• Chassis dimensions: AP510C: 8.1" W x 8.1" H x 1.46" D (205 mm x 205 mm x 37 mm); AP510CX: 8.9" W x 8.9" H x 1.48" D (225 mm x 225 mm x 37.5 mm).
• Weight: AP510C: 2.61 lbs (1.18 kilograms); AP510CX (without antennas): 2.82 lbs (1.28 kilograms).
• Antennas: AP510CX option 1: 4 external omnidirectional 2.4/5 GHz dual band antennas and 4 external omnidirectional 5 GHz antennas; AP510CX option 2: 8 internal omnidirectional 5 GHz antennas. AP510C: 4 internal omnidirectional 2.4/5 GHz dual band antennas, and 4 internal omnidirectional 5 GHz antennas. AP510C/AP510CX: 1 internal BLE antenna.
• ETH0 Ethernet port: Autosensing 100/1000/2500G BASE-T/TX Mbps, with IEEE 802.3af- or 802.3at-compliant PoE, and requires Cat6 cable.
• ETH1 Ethernet port: Autosensing 10/100/1000 BASE-T/TX Mbps, with IEEE 802.3af- or 802.3at-compliant PoE.

Antenna Gain

• BLE 2.4 GHz: 4.2 dBi gain
• WiFi0 2.4 GHz: 5 dBi gain
• WiFi1 5 GHz: 5.5 dBi gain
• WiFi2 2.4 GHz: 5.5 dBi gain
• WiFi2 5 GHz: 6 dBi gain
• WiFi3 2.4 GHz: 6.9 dBi gain
• WiFi3 5 GHz: 7.2 dBi gain

Power Specifications

• PoE input voltage range: 37-57 V
• RJ45 power input pins: Wires 4, 5, 7, 8 or 1, 2, 3, and 6.

Power Consumption

• AP510C: DC power: 18.72 W with USB, 15.72 W without USB; PoE: 21.78 W with USB, 18.78 W without USB.
• AP510CX: DC power: 18.72 W with USB, 15.72 W without USB; PoE: 20.79 W with USB, 17.79 W without USB.

Environmental Specifications

• AP510C: Operating temperature: 32° to 104°F (0° to 40°C).
• AP510CX: Operating temperature: -4° to 131°F (-20° to 55° C).
• Storage temperature: -40° to 185°F (-40° to 85° C).
• Relative Humidity: 5 to 95% RH (noncondensing).

Regulatory Compliance Statements

The regulatory compliance statements in this section apply to Extreme Networks AP510C and AP510CX devices.

Japan Indoor Use

For Japan, the AP510C and AP510CX are restricted for indoor use in the 5150-5350 MHz band only.

Japan Equipment VCCI-B Statement

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

(This device is a Class B digital device. It is intended for use in a home environment, but may cause interference to radio or television receivers when used in close proximity. Please follow the instructions in the manual for correct operation.)

Compliance Statement - Europe

EU Declaration of Conformity: View full CE Declaration of Compliance and this information online at www.aerohive.com/support/regulatory-compliance. Extreme Networks, Inc. declares that this device complies with the essential requirements of the Radio Equipment Directive 2014/53/EU.

Declarations of conformity are provided in multiple languages, including Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, and Swedish, confirming compliance with Directive 2014/53/EU.

USA and Canada Radio Frequency Bands

• USA: 802.11b/g/n/ax: 2.4 GHz band: 2400-2483 MHz; 802.11a/n/ac/ax: 5 GHz band: 5150-5850 MHz; BLE: 2402-2480 MHz.
• Canada: 802.11b/g/n/ax: 2.4 GHz band: 2400-2483 MHz; 802.11a/n/ac/ax: 5 GHz band: 5150-5850 MHz; BLE: 2402-2480 MHz.

EU Radio Frequency and Power Levels

This product supports the following radio frequencies and power levels in the EU version:

• 802.11b/g/n/ax, 2.4 GHz band: 2400-2483 MHz EIRP<20 dBm
• 802.11a/ac/n/ax: 5 GHz band: 5150-5350 MHz EIRP<23 dBm, 5470-5850 MHz EIRP<30 dBm, 5725-5850 MHz<14 dBm
• BLE: 2402-2480 MHz EIRP<8 dBm

This information is detailed in multiple languages within the original document.

EU Radiation Warning Statement

⚠️ To meet radiation exposure requirements, these devices should be installed at a minimum distance of 8" (20 cm) from people or animals.

Restrictions: 5150-5350 MHz for indoor use only.

The document provides detailed radiation exposure and restriction statements in multiple languages, including Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, and Swedish.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the antenna of the receiving devices.
• Increase the separation between this equipment and receiving equipment.
• Connect this equipment into an outlet on a circuit different from that to which the receiving equipment is connected.
• Consult the dealer or an experienced radio or TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 10" (25.5 cm) between the radiator and people or animals. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Country Code selection feature to be disabled for products marketed to the US/CANADA.

Brazil Statement

Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.

(This equipment is not entitled to protection against harmful interference and cannot cause interference in properly authorized systems.)

Mexico Statement

La operación de este equipo está sujeta a las siguientes dos condiciones (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

(The operation of this equipment is subject to the following two conditions: (1) it is possible that this equipment or device does not cause disruptive interference and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.)

Industry Canada Statement

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions:

• This device may not cause interference, and
• This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : l'appareil ne doit pas produire de brouillage, et l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Caution: (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; (ii) Dynamic Frequency Selection (DFS) applies to devices operating in the bands 5250-5350 MHz, 5470-5600 MHz and 5650-5725 MHz.

Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 30 cm between the radiator and people or animals.

Taiwan Compliance Information

MPE Warning: The maximum power density (MPE) limit is 1mW/cm², and the measured value is 0.734 mW/cm².