Anko Vacuum Cleaner

Model No.: SL163E
Rev 1
For Household Use Only

Note: The specifications and/or components of this appliance are subject to change without prior notice. If the Hose, Floor Head or any Accessories should fail during use, please call 1300 105 888 for an immediate replacement. This will save you from returning the product to the store. If we can assist you in any other way, please feel free to contact us.

1 IMPORTANT

Please note: it is very important that the filters, dust canister and components are kept clean and free from blockages, etc. Failure to keep clean and well maintained will reduce the performance of your vacuum cleaner, and may cause the motor to overheat. Please refer to the “User Maintenance” Section for further instruction on cleaning.

2 Warnings

Before using this appliance, read and follow all warnings and instructions in this manual, even if you are familiar with this product.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

3 Safety Direction

Please read this instruction manual carefully before first use. It is advisable to keep this instruction manual for future reference.

Read and Save These Instructions

4 Transporting your Vacuum

To move your vacuum cleaner from room to room, unplug the unit and carry using the carry handle. Never pull or carry the vacuum cleaner by its cord. Never carry the vacuum cleaner by the flexible hose.

5 Components

Diagram shows the vacuum cleaner body and various attachments with numbered labels.

Note: The specifications and/or components of this appliance are subject to change without prior notice.

6 Assembly Method

Please Note: Always remove the plug from the power socket before fitting or removing accessories. Ensure all Filters are fitted and fitted correctly before using.

6.1 Fitting Flexible Hose

Align the two tabs on the side of the hose coupling with the two slots in the vacuum cleaner Hose Connector hole, then push the hose coupling all the way into the Hose Connector hole. Grasp and rotate the hose coupling clockwise to lock in place.

Diagram shows aligning tabs on hose coupling with slots in vacuum connector, pushing in, and rotating clockwise to lock.

6.2 Hose Removal

To remove the flexible hose from the vacuum cleaner, grasp and rotate the hose coupling anticlockwise and then pull the coupling straight out.

6.3 Fitting Telescopic Tube and Accessories

  • Insert the hose handle (1) into the upper end of the telescopic tube (2).
  • Insert the lower end of the telescopic tube (4) into the Floor Head (3).
  • To adjust the length of the telescopic tube, press the telescopic tube lock button (5) down, and then pull the handle and tube out to the desired length.

Diagram shows parts 1 (hose handle) connecting to 2 (telescopic tube), and 4 (lower end of telescopic tube) connecting to 3 (Floor Head). It also illustrates pressing button 5 to adjust length.

6.4 Tools

Crevice tool with Swivel Brush

  • Crevice tool is for cleaning furniture and into corners.
  • Brush attachment can be used for general applications.

Upholstery Tool

  • The Upholstery tool is used for cleaning sofas and curtains, etc.

Diagram shows images of the crevice tool and the upholstery tool.

7 Power and Power Cord

Note: Ensure the power cord is totally dry before rewinding it back into the vacuum cleaner.

To rewind the cord, press the Cord Rewind Button whilst controlling the cord with the other hand to ensure that it does not whip back causing damage to your person or surroundings.

Diagram shows the vacuum cleaner body with labels for 'Power On / Off' and 'Cord Rewind', and an arrow indicating 'Pull Cord from underneath'.

8 Suction Relief Slide

The Suction Relief Valve is used for easy, temporary reduction of the vacuum cleaner suction at the floor head. Slide the Suction Control Slide to the open position to reduce the suction power and then slide close to revert back to full suction power at the floor head.

Diagram shows the suction relief slide on the hose handle with arrows indicating movement between open and closed positions.

9 Floor Head

The floor head is adjustable to suit either hard floors or carpets. The floor head has two settings. When cleaning hard surfaces (parquet flooring, tiles, etc.), the floor head brushes should be extended. When cleaning carpets and rugs, the brushes should be retracted into the floor head. Press the brush change button to switch between the two settings.

Note: If, during vacuuming, you need to pause to move furniture etc., you can place the floor head in the parking holder using the hook on the back of the floor head. Refer to the section "Storage" for further information.

Diagram shows the standard floor head and an illustration of the floor head parked on the back of the vacuum cleaner body.

10 Large Turbo Floor Head – For Carpet Only

IMPORTANT: Keep Fingers, Hair and all other body parts away from the floor head / rotary brush when in use as injury may occur.

This Turbo Floor Head was designed to be used on carpet only. Do not use it on hard floor surfaces.

The Turbo floor head has a rotary brush which can be used for vacuuming difficult debris such as pet hair.

To use, first switch off and unplug the vacuum cleaner, then pull the Standard Floor Head off the end of the telescopic tube and push the Turbo Floor Head on. Plug the vacuum cleaner back into the power point and switch on. The air being sucked through the Turbo Floor Head will start the rotary brush turning. Then just vacuum the floor as normal.

NOTE: Should there be a blockage in the floor head, switch off and unplug the vacuum cleaner. Turn the Turbo Floor Head over to access the underneath. Remove any debris or blockage with a pair of tweezers.

DO NOT TOUCH the rotary brush when spinning.

Diagram shows the large turbo floor head.

11 Small Turbo Head

IMPORTANT: Keep Fingers, Hair and all other body parts away from the head / rotary brush when in use as injury may occur.

DO NOT use on pets or people.

The Small Turbo head has a rotary brush which can be used for vacuuming difficult debris such as pet hair off furniture and car seats etc.

To use, first switch off and unplug the vacuum cleaner, then pull the Standard Floor Head off the end of the telescopic tube and push the Small Turbo Head on. Alternatively, the Small Turbo head can be fitted directly onto the end of the hose handle. Plug the vacuum cleaner back into the power point and switch on. The air being sucked through the Turbo Floor Head will start the rotary brush turning. Then just vacuum the furniture as normal.

DO NOT TOUCH the rotary brush when spinning.

NOTE: Should there be a blockage in the Small Turbo head, switch off and unplug the vacuum cleaner.

To access inside, unscrew the round nut and slide up as far as possible. Swing the top cover open and lift off. Remove any debris or blockage with a pair of tweezers and then refit the cover and tighten the round nut before plugging in the vacuum cleaner and turning on.

Diagrams show the small turbo head and steps for opening its cover for cleaning.

12 Safety Devices Operation

NOTE: The motor has an overheating protection device built in. It will automatically switch off power to the motor if it overheats. e.g. from blocked nozzles, full dust Canister or uncleaned and blocked filters.

If this happens, turn off the vacuum cleaner and unplug from the power socket, clean blockage and / or filters and allow to rest for at least 60 minutes which should be enough time for the motor to cool down.

Important: If the over-temperature device activates and turns the motor off, and you do not switch off and unplug the appliance from the power point, the motor will restart automatically after it has cooled down enough to reset the safety device.

IMPORTANT! NEVER BLOCK ANY VENTS OR OPENINGS.

13 Emptying the Dust Canister

Empty the Dust Canister before the dust level reaches the MAX line, or when the suction power is reduced.

Diagrams show how to remove the dust canister and operate its trap door for emptying.

During emptying of the dust canister, the outer lower post should be removed so as to clean away any hair and debris that may be wrapped around the inner post.

To remove, whilst the dust canister trap door is open, hold the dust canister body firmly, grasp the outer lower post and rotate anticlockwise to unlock then pull straight out as shown.

Clean the inner tube using your fingers or a brush.

Alternatively, first remove the dust canister body by holding the top section of the dust canister and rotate the bottom clear section of the dust canister anticlockwise and pull apart.

Then remove the outer lower post and clean as described above.

Brush the inside of the dust canister with a small brush or wash. Refer to section "Cleaning".

To refit the outer lower post, push over the inner post all the way and rotate clockwise until it locks in place.

Diagrams illustrate the disassembly and cleaning of the dust canister components.

To refit the dust canister lower clear section, line up the tab on the side of the lid with the Open padlock symbol on the dust canister, push the top and bottom canister components together then rotate the dust canister lower clear section clockwise until it locks in place and the tab is located above to locked padlock symbol as shown.

Close the dust canister trap door and clip shut.

To refit the Dust Canister in to the vacuum cleaner, simply align the dust canister into its position and push down until it locks in place.

Diagram shows refitting the dust canister.

14 User Maintenance

WARNING: The plug must be removed from the power socket before any maintenance, cleaning or replacement of parts.

NOTE: To maximise the performance of your vacuum cleaner, you should clean your filters regularly. If the filters are broken or worn, replace them before continuing to use the vacuum.

Filters can be purchased from our Customer Service. You can call our customer service number: 1300 105 888 or via email info@hegroup.com.au

14.1 Cleaning Filters

Important Note – the Filters must be cleaned regularly for best suction performance and to prevent over-heating and damage to your vacuum cleaner. Cleaning is best done at the same time when emptying the dust Canister after you have finish vacuuming for the day.

IMPORTANT! Never use the vacuum cleaner with wet or damp filters or without ALL filters fitted. Using wet or damp filters will damage the filters, may cause serious damage to the vacuum cleaner and will void your warranty.

14.1.1 Main Filter

Remove the Dust Canister as described previously. The Filter is located inside the Dust Canister Lid. Swing open the lid of the dust canister by unclipping the latch and swing open to expose the filter. Remove the filter by grasping the filter and pull straight up and out.

Turn the filter over and remove the black foam filter by grasping with your fingers and pull straight up and out.

Wash the foam filter in warm mild soapy water, rinse in clean fresh cold water and let completely dry.

Diagrams show the dust canister lid opening to reveal the filter, and the black foam filter being removed.

Note: Only clean the white filter if it is very dirty, otherwise just tap the edge of the filter on a hard surface to dislodge any dust and remove any large debris.

If washing, wash the filter in warm mild soapy water, rinse in clean fresh cold water and let completely dry.

DO NOT scrub the filters or place in a dishwasher.

DO NOT use a hair dryer to dry the filters.

IMPORTANT! Never use the vacuum cleaner with wet or damp filters. Using wet or damp filters will damage the filters, may cause serious damage to the vacuum cleaner and will void your warranty.

Refit the Filters (or replace with new ones) in the reverse method used for disassembly. Note: The Dust Canister lid will not close unless the filter is fitted correctly in place.

14.1.2 Exhaust Air Filter

The exhaust air filter cleans the air a final time before it leaves the vacuum cleaner. You can access and clean the exhaust air filter as follows: It is located in the back of the Vacuum Cleaner.

Remove the grill by pushing down the clips to unlatch and pull forward to expose the filter. To remove the Filter, push the small handle (1) inward to unlatch. Then swing out (2), then pull out (3).

Diagrams show steps for removing the exhaust air filter: pushing clips on the grill, pushing handle (1) inward, swinging out (2), and pulling out (3).

Note: Only wash the filter if it is very dirty, otherwise just tap the edge of the filter on a hard surface to dislodge any dust and remove any large debris.

If washing, wash the filter in warm mild soapy water, rinse in clean fresh cold water and let completely dry.

DO NOT scrub the filter or place in a dishwasher.

DO NOT use a hair dryer to dry the filter.

IMPORTANT! Never use the vacuum cleaner with wet or damp filters. Using wet or damp filters will damage the filters, may cause serious damage to the vacuum cleaner and will void your warranty.

Refit the Filter (or replace with a new one) in the reverse order and ensure the grille clips shut. It is recommended to clean this filter every 3 months or sooner if required.

14.2 Cleaning the Vacuum Cleaner Body and Tools

Do not clean the vacuum cleaner, components or accessories using petrol or any other flammable liquid or solvents, etc. Clean only the outside of the vacuum cleaner. Use only a moist cloth and mild detergent for cleaning the vacuum cleaner, components and accessories. After cleaning, wipe off the moisture on vacuum cleaner, components and accessories with a dry cloth. Do Not place accessories and components in a dishwasher.

15 Storage

When finished using the vacuum cleaner, store away in in a dry cool place. The floor head can be parked on the back of the vacuum cleaner body as shown:

Diagram shows the vacuum cleaner with the floor head parked on its back.

16 Troubleshooting

IssueSolution
Noisy operationClean the Filters and empty the Dust Canister. Check for partial blockages and unblock.
Suction Not StrongClean the Filters and empty the Dust Canister. Check for blockages and unblock. Check that the Suction Relief Valve on the hose handle is closed.
Over-heating / StoppingClean the Filters, empty the Dust Canister, check for blockages and unblock then allow it to cool for approximately 1 hour before trying to restart.
Floor Brush hard to pushDue to the strong suction of your vacuum cleaner, it may be difficult to push, especially over thick carpet. Rather than forcing the Floor Brush, lift the Floor Brush momentarily to allow air to flow into the vacuum releasing the built-up suction pressure, then continue vacuuming. The Floor Head brush may be extended when using on a carpet. Retract the brush. Slide open the vacuum Suction Relief Valve located on the hose handle. This will reduce suction to the floor head.
Static ShockIn some rare instances, one or two users may feel an electric discharge when touching or using the vacuum cleaner during or after use. This is a well-known phenomenon of Static Electricity discharge that happens mostly when the user vacuums a synthetic fibre carpet or other synthetic surfaces. It can also be more prevalent in dry and cool environments. Although the feeling of the Static Electricity can be unpleasant for the user, it is not dangerous and is not a fault of the vacuum cleaner. If this static discharge is a problem for the user, the user could try wearing insulating footwear during vacuuming (i.e. rubber or leather soles) or increase the humidity / heat level in the surrounding environment or both.

17 Warranty Against Defect

12 Month Warranty

Thank you for your purchase from Kmart.

Kmart Australia Ltd warrants your new product to be free from defects in materials and workmanship for the period stated above, from the date of purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. This warranty is in addition to your rights under the Australian Consumer Law.

Kmart will provide you with your choice of a refund, repair or exchange (where possible) for this product if it becomes defective within the warranty period. Kmart will bear the reasonable expense of claiming the warranty. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse or neglect.

Please retain your receipt as proof of purchase and contact our Customer Service Centre 1800 124 125 (Australia) or 0800 945 995 (New Zealand) or alternatively, via Customer Help at Kmart.com.au for any difficulties with your product. Warranty claims and claims for expense incurred in returning this product can be addressed to our Customer Service Centre at 690 Springvale Rd, Mulgrave Vic 3170.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For New Zealand customers, this warranty is in addition to statutory rights observed under New Zealand legislation.

IMPORTANT!

For all technical queries or difficulties in operating the product and for spare parts, contact H.E. Group customer service 1300 105 888 (Australia) and 09 8870 447 (New Zealand).

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