VTech VM924 Pan and Tilt Video Baby Monitor Quick Start Guide

Introduction

Welcome to your VTech VM924 Pan and Tilt Video Baby Monitor. This guide provides essential information for setting up and using your device, ensuring you can monitor your baby with ease and confidence.

This guide covers models: VM924, VM924-2, VM924-3, VM924-4.

For comprehensive support, visit help.vtechbabycare.com.

What's in the Box

Parent Unit
Baby Unit
Power Adapters (for Parent and Baby Units)
Rechargeable Battery (for Parent Unit)
User Manual / Quick Start Guide

Technical Specifications

Frequency Control: Crystal controlled PLL synthesizer
Transmit Frequency: Baby unit: 2405 - 2475 MHz, Parent unit: 2405 - 2475 MHz
Channels: 32
LCD: 5” Color LCD (WQVGA 480x272 pixel)
Nominal Effective Range: Maximum power allowed by FCC and IC. Actual operating range may vary.
Power Requirements: Parent unit: 3.6V, 2600mAh, 9.36Wh Li-ion battery. Baby unit power adapter: Output: 5V DC @ 1A. Parent unit power adapter: Output: 5V DC @ 1A.

Important Safety Instructions & Cautions

General Safety:

Adult setup is required.
Do not install the baby unit at a height above 6.5 feet (2 meters).
This product is an aid, not a substitute for responsible adult supervision.
Do not use near water (bath, sink, pool, shower).
Use only supplied power adapters and batteries.
Keep power cords out of reach of children. Warning: Strangulation Hazard. Keep cords at least 3 feet (0.9m) away from children.
Never place the baby unit inside a crib or playpen.
Do not cover units with towels or blankets.
Keep baby unit away from heat sources and ensure proper ventilation.
Never insert objects into openings.
Do not disassemble; contact authorized service for repairs.
Periodically check components for damage.
Children should be supervised to ensure they do not play with the product.
Small parts can be swallowed; keep out of reach of children.

Battery Safety:

Use only the internal, non-user replaceable battery for the parent unit.
Risk of explosion if wrong battery type is used.
Do not expose batteries to extreme temperatures or low air pressure.
Dispose of batteries properly (refer to RBRC seal information).

Operational Cautions:

Operate between 32°F (0°C) and 104°F (40°C).
Avoid extreme cold, heat, or direct sunlight.
Other electronic devices (routers, phones, microwaves) can cause interference. Install baby unit away from them.

Pacemaker Precautions: Keep wireless devices at least six inches from pacemakers. Do not place devices directly over the pacemaker.

EMF: This product complies with electromagnetic field standards.

Getting Started

1. Connect the Baby Monitor

Connect the baby unit and parent unit to their respective power adapters and plug them into wall outlets.

Ensure power outlets are not electronically controlled (e.g., by a switch).

2. Charge the Parent Unit Battery

The parent unit battery charges automatically when connected to AC power.

For first-time use, charge the battery for 12 hours.
The battery icon indicates charge status: ? (charging), ? (fully charged), ⚠️ (low battery).
To shorten charging time, turn the parent unit off while charging.

3. Power On/Off

Baby Unit: Slide the ON/OFF switch to power on or off.
Parent Unit: Press and hold the POWER button to power on or off.

4. Positioning the Baby Monitor

Place the baby unit where it has a clear view of your baby. Ensure it is at least 3 feet (1 meter) away from the baby.

Keep the baby unit out of the baby's reach. Never place it inside the crib or playpen.

Feedback Noise: If you hear feedback, ensure units are more than 3 feet (1 meter) apart or lower the parent unit volume.

To avoid interference, place the baby monitor at least 3 feet (1 meter) away from other electronic devices.

5. Status Check

Once powered on, the parent unit should display an image from the baby unit, and the LINK LED light should turn on. The baby unit's POWER LED light will also be on.

If viewing multiple baby units:

The POWER LED on the currently viewed baby unit is ON.
The POWER LED on other baby units flashes.

If only one baby unit is powered on, the LINK LED may flash.

Parent Unit Overview & Operation

Key Components:

? LINK LED Light
? Battery LED Light
3-level sound indicator light
Antenna
Arrow keys ⬆️⬇️⬅️➡️
MENU / SELECT button ⚙️
RETURN / TALK button ?️
LCD off / POWER key ?
VOL - / VOL + buttons ?
Microphone ?
Power jack
RESET button
Speaker

Basic Operations

Adjust Volume: Press VOL - / VOL + buttons.
Pan and Tilt: Use the Arrow keys to move the baby unit camera.
Talk to Baby: Press and hold TALK. Release to hear the baby unit.
Turn Off Screen: Press LCD off / POWER key. Press any key to turn it back on.

Using the Menu

Press MENU/SELECT to enter the menu. Use arrow keys to navigate and SELECT to choose or save.

Brightness: Adjust parent unit LCD brightness.
Lullaby: Play soothing sounds or melodies. Set a timer for playback.
Screen Off Timer: Set the screen to dim or turn off after inactivity to save power.
Sound Sensitivity: Adjust the baby unit microphone sensitivity. AUTO mode turns the screen on when sound exceeds a set level.
Alert Tone Settings: Configure alerts for low battery, lost link, confirmation tones, and sound detection in Split mode.
Temperature: Set temperature alerts, range, and display units (°F or °C).
Baby Unit Settings: Adjust baby unit speaker volume.
Monitoring Mode (for multi-unit systems):
- Single CAM: View one baby unit full screen.
- Split: View multiple baby units simultaneously.
- Patrol: Cycle through baby units every 10 seconds.

Baby Unit Overview

Components:

Light sensor
Camera ?
Infrared LEDs (for night vision)
Microphone ?
POWER LED light ?
ON/OFF switch
Speaker ?️
Antenna
Power jack
Wall mount holes
PAIR key

Status Icons

Connection Status: ? (Strong), ? (Moderate), ? (Low), ? (Weak)

Current View Status: Indicates which baby unit is being viewed in Single CAM or Patrol mode.

Other Status Icons:

Night vision - On ?
Zoom - On ?
Lullaby - On ?
Real-time temperature ?️ (°F or °C)
Temperature alert tone - On ?️?
Talkback - On ?️⬆️
Mute alert: Displays when parent unit speaker volume is off or when talking.
Battery status: ? (animates when charging), ? (fully charged), ⚠️ (low battery).

Night Vision

The baby unit features infrared LEDs that enable clear viewing in dark rooms. These LEDs activate automatically in low light conditions, displaying images in black and white.

A click sound from the baby unit is normal as it adjusts to lighting conditions. The infrared cut-off filter lens may produce a brief click when switching between day and night vision.

Tip: Adjust the baby unit angle or placement to prevent glare or a blurred display.

Dim Mode

Dim mode saves parent unit power by automatically dimming the display after 10 minutes of inactivity, provided no keys are pressed or alerts are received.

Sound Sensitivity and Sound Activation

Adjust the baby unit's microphone sensitivity to control when the parent unit screen turns on. Higher sensitivity means the unit detects quieter sounds.

Sensitivity Levels:

Level 5 (Highest): Detects quiet sounds and background noises.
Level 4 (High): Detects soft babbling and louder sounds.
Level 3 (Medium): Detects loud babbling and louder sounds.
Level 2 (Low): Detects crying and louder sounds.
Level 1 (Lowest): Detects loud crying or screeching.

AUTO Mode: The parent unit screen turns on automatically when sounds exceed the set level and turns off after 50 seconds of silence. Alerts (low battery, no signal) will still turn the screen on.

Frequently Asked Questions (FAQ)

No Response: Disconnect power, wait, reconnect, and power on units. Allow up to one minute for synchronization.
No Power Light: Ensure both units are properly connected to power adapters and wall outlets.
Parent Unit Not Charging: Check power outlet; ensure it's not controlled by a switch. Battery may be degraded.
Black and White Screen: Normal during night vision in dark rooms.
Glare/Blurry Display at Night: Adjust baby unit angle or placement.
Feedback Noise: Units are too close. Move them apart or lower parent unit volume.
Parent Unit Beeps: Units may be out of range, battery is low, or room temperature is too high/low.
Reacts Too Quickly to Sounds: Adjust sound sensitivity to a lower level or lower parent unit volume.
No Sound/Cannot Hear Baby: Parent unit speaker volume may be too low.
Connection Issues/Interruptions: Units may be out of range. Move parent unit closer. Other electronic devices may cause interference; move the monitor away from them.

Mounting the Baby Unit (Optional)

You may need to purchase screws and anchors separately depending on your wall type.

Mark two parallel holes on the wall, matching the baby unit's wall mount holes.
Drill holes. If drilling into a stud, proceed to step 3. If not, insert wall anchors and tap flush.
Insert screws, leaving about 6.5 mm exposed.
Align baby unit wall mount holes with screws and slide down to lock.
Adjust camera angle as needed.

Check reception strength and camera angle before drilling.

Product Recycling

Recycle this product responsibly. Visit vtechbabycare.com for more information.

Warranty Information

This VTech product comes with a one-year limited warranty covering defects in material and workmanship for products purchased and used in the USA and Canada.

For warranty service, visit www.vtechbabycare.com (USA) or www.vtechcanada.com (Canada), or call customer support.

Retain your original sales receipt as proof of purchase.

Regulatory Information

RBRC Seal: VTech participates in the RBRC program for Li-ion battery recycling.

FCC and IC Regulations: Complies with FCC Part 15 for Class B digital devices. Specific RF exposure guidelines apply for safe usage distances.

California Energy Commission (CEC): Meets CEC regulations for energy consumption.

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