Three Your Way Plans Price Guide
Pricing information for customers who joined or upgraded on a Three Your Way plan from 8 September 2024 to 1 June 2025
Effective from: 25.07.2025
About this Price Guide
This Price Guide defines the prices of our Three Your Way Plans services, details of which can be found online at three.co.uk/three-your-way. This Price Guide is effective from the date of publication. In the event of a difference between this Price Guide and the information published elsewhere, other than the customer terms, this Price Guide will take precedence. Our customer terms may be found online at three.co.uk/terms-conditions. All prices in this Price Guide include VAT, where applicable.
For Customers who purchased our Three Your Way Plans before 30 August 2023, our Plan names have now changed as set out below. These changes do not change the benefits included in your Plan, just its name.
| Plan name before 30 August 2023 | Plan name from 30 August 2023 onwards |
|---|---|
| Standard | Lite |
| Plus | Value |
| Premium | Complete |
How to contact us
You can contact Three Customer Services by Live chat (available 24 hours each day).
If you would like a copy of this Price Guide in an alternative format (e.g. Braille or large print) please contact Three Customer Services or call our Accessibility Services team on 0333 338 1012 between 9am and 6.30pm Monday to Friday. For more information on Three's accessibility services please see three.co.uk/accessibility.
Three's preferred payment method
New Three Your Way Plan customers can only join on Direct Debit, and all of the monthly charges in this Price Guide include a £5 discount for paying by the preferred payment method (a recurring method such as Direct Debit).
Direct Debit is brilliant for you, as payment will be taken automatically so you don't forget to pay. It is also the most efficient method for us. You should maintain your Direct Debit whilst you stay as a pay monthly customer. You can change your bank details at any time, just let us know. Simply allow us to store details and you will remain eligible for the £5 monthly recurring discount. See "Recurring payment discount" section for more info.
Payment methods accepted: JCB, American Express, Maestro, MasterCard, VISA, VISA Debit, SOLO, SWITCH, DIRECT Debit.
Using your device
To use your device you can use any allowances included in your plan. To make calls, send texts or use data which is not included in your plan, you may be able to do any of the following:
- Purchase an add-on
- Pay for your usage at the rates defined in this guide
Standard rates
Our standard rates for voice calls, texts, data and MMS in the UK are as follows:
| Charge | |
|---|---|
| Voice calls to standard UK landlines (starting 01, 02, 03), UK mobiles (any network) and your Three voicemail | 65p/minute |
| Texts (excluding SMS shortcodes) | 2p/message |
| Data | 10p/MB |
| MMS | 65p/message |
How we charge standard rates
- Call durations are treated as a minimum of one minute. Calls of more than one minute are treated as lasting for their actual duration, with fractions of a second being rounded to the nearest second.
- Charges for individual voice calls are rounded up or down to the nearest penny.
- We charge for data sent and received. Amounts are calculated to the nearest kilobyte (kB).
- Each text message can accommodate up to 160 characters. Long messages will be sent across numerous text messages and these will be charged separately.
- Where a message contains non-standard characters (such as emojis), the message may be sent as an MMS. Separate charges apply for MMS.
- When you send messages to several recipients at the same time you will be charged separately for each recipient.
- Call Return calls (when you return a call directly to someone who has left a voicemail message, by keying # at the end of the message) are charged at your standard rates as if you had made the call directly. Any call-barring restrictions you have will also apply.
- You can only return one call directly from the voicemail service. As soon as you finish the call you will be disconnected and will have to redial into voicemail if you wish to continue listening to your voicemail.
- If you divert your incoming calls to another number, we'll charge you for each redirected call. The cost of the redirected call depends on the type of number you're calling.
- We may end any calls that you make which are longer than 2 hours, in order to prevent you from incurring excessive, inadvertent costs. If this does happen, and you wish to continue your call, please redial.
- From February 2023, once you've used up your data allowance, you won't be able to continue using data charged per MB. Instead, you'll need to buy an Add-on or change price plan. This does not apply if you have a Connect plan. If this applies to you, we'll contact you in advance to remind you that we are making this change.
Other sections in this guide explain how we charge for:
- Calls to special numbers;
- calls to directory enquiries;
- calls and texts from the UK to international numbers;
- using your phone abroad.
Three Your Way Airtime Plans – if you buy a handset
Three Your Way Airtime Plans, when purchasing a device, are available on a range of different minimum terms. You can cancel at any time on 30 days' notice (there may be a cancellation fee if you're still within your minimum term). You can end your agreement at any time, on 30 days' notice following the end of your minimum term.
| Term | Lite | Value | Complete | |||
|---|---|---|---|---|---|---|
| 12 months | 24 months | 12 months | 24 months | 12 months | 24 months | |
| Roaming | 14 Daily Go Roam Passes | 28 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes |
| Content | Inclusive Paramount+ for half contract term (6 months) | Inclusive Paramount+ for half contract term (12 months) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) |
| Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty |
| Screen repair | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) |
12 month plans
Valid until 16th April 2024
| 2GB | 5GB | 15GB | 30GB | 80GB | 150GB | 300GB | Unlimited | ||
|---|---|---|---|---|---|---|---|---|---|
| Data | |||||||||
| Minutes | Unlimited | ||||||||
| Texts | Unlimited | ||||||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | ||||||||
| Lite | £15 | £16 | £19 | £21 | £23 | £25 | £27 | £29 | |
| Value | £20 | £21 | £24 | £26 | £28 | £30 | £32 | £34 | |
| Complete | £25 | £26 | £29 | £31 | £33 | £35 | £37 | £39 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Valid from 17th April 2024 to 25th June 2024
| 2GB | 5GB | 10GB | 15GB | 30GB | 80GB | 150GB | 300GB | Unlimited | ||
|---|---|---|---|---|---|---|---|---|---|---|
| Data | ||||||||||
| Minutes | Unlimited | |||||||||
| Texts | Unlimited | |||||||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | |||||||||
| Lite | £16 | £18 | £17 | £21 | £23 | £23 | £27 | £27 | £31 | |
| Value | £21 | £23 | £22 | £26 | £28 | £28 | £32 | £32 | £36 | |
| Complete | £26 | £28 | £27 | £31 | £33 | £33 | £37 | £37 | £41 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Valid from 26th June 2024
| 2GB | 5GB | 15GB | 30GB | 150GB | Unlimited | |
|---|---|---|---|---|---|---|
| Data | ||||||
| Minutes | Unlimited | |||||
| Texts | Unlimited | |||||
| Monthly Charge | Your monthly charge will depend on which Three Your Way plan you select | |||||
| Lite | £16 | £17 | £20 | £22 | £27 | £31 |
| Value | £21 | £22 | £25 | £27 | £32 | £36 |
| Complete | £26 | £27 | £30 | £32 | £37 | £41 |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
24 month plans
Valid until 16th April 2024
| 2GB | 5GB | 15GB | 30GB | 80GB | 150GB | 300GB | Unlimited | ||
|---|---|---|---|---|---|---|---|---|---|
| Data | |||||||||
| Minutes | Unlimited | ||||||||
| Texts | Unlimited | ||||||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | ||||||||
| Lite | £13 | £14 | £17 | £19 | £21 | £23 | £25 | £27 | |
| Value | £18 | £19 | £22 | £24 | £26 | £28 | £30 | £32 | |
| Complete | £23 | £24 | £27 | £29 | £31 | £33 | £35 | £37 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Valid from 17th April 2024 to 25th June 2024
| 2GB | 5GB | 10GB | 15GB | 30GB | 80GB | 150GB | 300GB | Unlimited | ||
|---|---|---|---|---|---|---|---|---|---|---|
| Data | ||||||||||
| Minutes | Unlimited | |||||||||
| Texts | Unlimited | |||||||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | |||||||||
| Lite | £14 | £15 | £15 | £18 | £20 | £21 | £25 | £25 | £29 | |
| Value | £19 | £20 | £20 | £23 | £25 | £26 | £30 | £30 | £34 | |
| Complete | £24 | £25 | £25 | £28 | £30 | £31 | £35 | £35 | £39 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Valid from 26th June 2024
| 2GB | 5GB | 15GB | 30GB | 150GB | Unlimited | |
|---|---|---|---|---|---|---|
| Data | ||||||
| Minutes | Unlimited | |||||
| Texts | Unlimited | |||||
| Monthly Charge | Your monthly charge will depend on which Three Your Way plan you select | |||||
| Lite | £14 | £15 | £18 | £20 | £25 | £29 |
| Value | £19 | £20 | £23 | £25 | £30 | £34 |
| Complete | £24 | £25 | £28 | £30 | £35 | £39 |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Three Your Way SIM Only Plans
Three Your Way SIM Only Plans are available on a range of different minimum terms. You can cancel at any time on 30 days' notice (there may be a cancellation fee if you're still within your minimum term).
| Term | Lite | Value | Complete | ||||
|---|---|---|---|---|---|---|---|
| 1 month | 12 months | 24 months | 12 months | 24 months | 12 months | 24 months | |
| Roaming | 14 Daily Go Roam Passes | 28 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes | |
| Content | Inclusive Paramount+ for half contract term (6 months) | Inclusive Paramount+ for half contract term (12 months) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) |
1 month plan
Valid before 19th May 2024
| 4GB | 12GB | 25GB | Unlimited | ||
|---|---|---|---|---|---|
| Data | |||||
| Minutes | Unlimited | ||||
| Texts | Unlimited | ||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | ||||
| Lite | £19 | £22 | £24 | £30 | |
| Complete | £25 | £28 | £30 | £36 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Valid from 19th May 2024
| 4GB | 12GB | 25GB | Unlimited | |
|---|---|---|---|---|
| Data | ||||
| Minutes | Unlimited | |||
| Texts | Unlimited | |||
| Monthly Charge | Your monthly charge will depend on which Three Your Way plan you select | |||
| Lite | £19 | £22 | £24 | £31 |
| Complete | £25 | £28 | £30 | £37 |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Three Your Way Connect plans – Tablet and Laptop
| Term | Lite | Value | Complete | |||
|---|---|---|---|---|---|---|
| 12 months | 24 months | 12 months | 24 months | 12 months | 24 months | |
| Roaming | 14 Daily Go Roam Passes | 28 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes |
| Content | Inclusive Paramount+ for half contract term (6 months) | Inclusive Paramount+ for half contract term (12 months) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) |
| Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty | Up to 36 month Extended Warranty |
| Screen repair | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) | 1 screen repair only for duration of plan (£25 repair fee) |
12 month plans
| 2GB | 5GB | 10GB | 15GB | 30GB | 80GB | 150GB | 300GB | Unlimited | ||
|---|---|---|---|---|---|---|---|---|---|---|
| Data | ||||||||||
| Minutes | Will be charged at our standard rates. | |||||||||
| Texts | Will be charged at our standard rates. | |||||||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | |||||||||
| Lite | £12 | £14 | £15 | £16 | £17 | £18 | £19 | £20 | £20 | |
| Value | £17 | £17 | £19 | £20 | £21 | £22 | £23 | £24 | £25 | |
| Complete | £22 | £22 | £24 | £25 | £26 | £27 | £28 | £29 | £30 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
24 month plans
| 2GB | 5GB | 10GB | 30GB | 15GB | 80GB | 150GB | 300GB | Unlimited | ||
|---|---|---|---|---|---|---|---|---|---|---|
| Data | ||||||||||
| Minutes | Will be charged at our standard rates. | |||||||||
| Texts | Will be charged at our standard rates. | |||||||||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | |||||||||
| Lite | £10 | £12 | £13 | £14 | £15 | £16 | £17 | £18 | £18 | |
| Value | £15 | £15 | £17 | £18 | £19 | £20 | £21 | £22 | £23 | |
| Complete | £20 | £20 | £22 | £23 | £24 | £25 | £26 | £27 | £28 | |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Three Your Way Data SIM plans
Our Three Your Way Data SIM Plans (suitable for use with a broadband device such as a tablet or laptop) are available on a range of different terms. You can cancel at any time on 30 days' notice (there may be a cancellation fee if you're still within your minimum term).
| Term | Lite | Value | Complete | ||||
|---|---|---|---|---|---|---|---|
| 1 month | 12 months | 24 months | 12 months | 24 months | 12 months | 24 months | |
| Roaming | 14 Daily Go Roam Passes | 28 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes | 28 Daily Go Roam Passes | 56 Daily Go Roam Passes | |
| Content | Inclusive Paramount+ for half contract term (6 months) | Inclusive Paramount+ for half contract term (12 months) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) | Inclusive Paramount+ for full contract term (12 month) | Inclusive Paramount+ for full contract term (24 month) |
1 month plans
| 4GB | 12GB | 120GB | Unlimited | |
|---|---|---|---|---|
| Data | ||||
| Minutes | Will be charged at our standard rates. | |||
| Texts | Will be charged at our standard rates. | |||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | |||
| Lite | £19 | £25 | £34 | £40 |
| Complete | £25 | £30 | £39 | £45 |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
12 month plans
| 4GB | 12GB | 120GB | Unlimited | |
|---|---|---|---|---|
| Data | ||||
| Minutes | Will be charged at our standard rates. | |||
| Texts | Will be charged at our standard rates. | |||
| Monthly charge | Your monthly charge will depend on which Three Your Way plan you select | |||
| Lite | £10 | £14 | £20 | £24 |
| Value | £15 | £19 | £25 | £29 |
| Complete | £20 | £24 | £30 | £34 |
Some plans are not always available in all channels. If your plan does not appear in this price guide, please refer to your Customer Agreement Form for your monthly charge.
Smartwatch Pairing Plan
Smartwatch Pairing allows you to share the allowances in your Primary Service with your smartwatch. The Smartwatch Pairing Plan does not include any allowance of calls, texts or data so your smartwatch must be paired with your phone to enable your smartwatch to share the allowances included in your Primary Service.
| Plan Name | Duration | Monthly charge |
|---|---|---|
| Smartwatch Pairing 1m | 1 month | £7 |
| Smartwatch Pairing 12m | 12 month | £6 |
| Smartwatch Pairing 24m | 24 month | £5 |
Each April your Monthly Charge will increase as described in the "Increase to your monthly charge" section of this guide.
Our Three Your Way Plan Add-ons
Go Roam passes allow you to use your UK allowance in our Go Roam destinations without incurring the daily roaming charge (see Using your device abroad section for more info).
| Add-on name | Destinations covered | Duration | Price |
|---|---|---|---|
| 3-day Go Roam in Europe pass | Go Roam in Europe | 3 days | £5.00 |
| 7-day Go Roam in Europe pass | Go Roam in Europe | 7 days | £12.00 |
| 14-day Go Roam in Europe pass | Go Roam in Europe | 14 days | £24.00 |
| 3-day Go Roam Around the World pass | Go Roam in Europe Go Roam Around the World | 3 days | £12.50 |
| 7-day Go Roam Around the World pass | Go Roam in Europe Go Roam Around the World | 7 days | £30.00 |
| 14-day Go Roam Around the World pass | Go Roam in Europe Go Roam Around the World | 14 days | £60.00 |
| 3-day Go Roam Around the World Extra pass | Go Roam in Europe Go Roam Around the World Go Roam Around the World Extra | 3 days | £17.50 |
| 5-day Go Roam Around the World Extra pass | Go Roam in Europe Go Roam Around the World Go Roam Around the World Extra | 5 days | £29.75 |
| 7-day Go Roam Around the World Extra pass | Go Roam in Europe Go Roam Around the World Go Roam Around the World Extra | 7 days | £42.00 |
| 14-day Go Roam Around the World Extra pass | Go Roam in Europe Go Roam Around the World Go Roam Around the World Extra | 14 days | £84.00 |
If you do not have a Go Roam pass and you use your phone or device abroad, you will incur daily roaming charges when you use your UK allowance. See the appropriate section of this guide for more detail. Go Roam pass add-ons are valid for use in the appropriate destinations (Go Roam in Europe, Go Roam Around the World, Go Roam Around the World Extra) as shown in the table.
Data Add-ons
Data passport
Data Passport provides unlimited data in any of the listed destinations. The data may be used to get online, create a personal hotspot, stream or connect to a VPN.
| Add-on name | Duration | Price |
|---|---|---|
| Data Passport 24 hours | 24 hours | £5.00 |
Data Passport can be used in the following destinations:
Aland Islands (Finland), Australia, Austria, Azerbaijan, Azores (Portugal), Bahamas, Bahrain, Balearic Islands (Spain), Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bonaire (Netherlands Antilles), Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Canary Islands (Spain), Cape Verde, Cayman Islands, Chile, China, Colombia, Congo, Democratic Republic of, Congo, Republic of, Costa Rica, Croatia, Cuba, Curacao (Netherlands Antilles), Cyprus, Cyprus, North (Turkey), Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French West Indies, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guyana, Haiti, Honduras, Hong Kong (China), Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau (China), Madagascar, Madeira (Portugal), Malawi, Malaysia, Maldives, Mali, Malta, Maritime Networks (Ships, Ferries, Cruise Liners), Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat (Netherlands Antilles), Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saba (Netherlands Antilles), Saint Barthelemy, Saint Helena and Ascension, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, San Marino (Italy), Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Eustatius (Netherlands Antilles), Sint Maarten (Netherlands Antilles), Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, United Republic of, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates (UAE), United States of America (USA), Uruguay, US Virgin Islands, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.
Data Add-ons – valid until 27 October 2023
| Add-on name | Allowance | Duration | Price |
|---|---|---|---|
| One Day Boost (Unlimited Data) | Unlimited | One-off | £5 |
| One Month Boost (Unlimited Data) | Unlimited | One-off | £20 |
| Monthly Boost 1GB | 1GB | Monthly recurring | £5 |
| Monthly Boost 3GB | 3GB | Monthly recurring | £7 |
| Monthly Boost 6GB | 6GB | Monthly recurring | £8 |
| Monthly Boost Unlimited | Unlimited | Monthly recurring | £15 |
Data Add-ons – valid until 7 September 2024
| Add-on name | Allowance | Duration | Price |
|---|---|---|---|
| One Day Boost (Unlimited Data) | Unlimited | One-off | £8 |
| One Month Boost (Unlimited Data) | Unlimited | One-off | £25 |
| Monthly Boost 1GB Oct 23 | 1GB | Monthly recurring | £6 |
| Monthly Boost 3GB Oct 23 | 3GB | Monthly recurring | £8 |
| Monthly Boost 6GB Oct 23 | 6GB | Monthly recurring | £10 |
| Monthly Boost Unlimited Oct 23 | Unlimited | Monthly recurring | £20 |
Data Add-ons – valid until 13 March 2025
| Add-on name | Allowance | Duration | Price |
|---|---|---|---|
| One Day Boost (Unlimited Data) | Unlimited | One-off | £9 |
| One Month Boost (Unlimited Data) | Unlimited | One-off | £25 |
| 5GB Monthly Boost | 5GB | Monthly recurring | £10 |
| 10GB Monthly Boost | 10GB | Monthly recurring | £13 |
| Unlimited monthly boost | Unlimited | Monthly recurring | £20 |
Data Add-ons – valid from 14 March 2025
| Add-on name | Allowance | Duration | Price |
|---|---|---|---|
| One Day Boost (Unlimited Data) | Unlimited | One-off | £9 |
| One Month Boost (Unlimited Data) | Unlimited | One-off | £25 |
| Monthly Boost 1GB Oct 23 | 1GB | Monthly recurring | £6 |
| Monthly Boost 3GB Oct 23 | 3GB | Monthly recurring | £8 |
| 5GB Monthly Boost | 5GB | Monthly recurring | £10 |
| 10GB Monthly Boost | 10GB | Monthly recurring | £13 |
| Unlimited Monthly Boost | Unlimited | Monthly recurring | £20 |
How we charge for Data Add-ons
- One-off Data Add-ons provide data for the appropriate duration and are activated on purchase or upon consumption of any existing data allowance. If you use up your data allowance and purchase a Data Add-on without your data usage being interrupted between the two, you may be charged outside of allowance charges for the intervening period.
- One Day Data Boost Add-on provides unlimited data to use on the day of purchase until midnight GMT +1 (British Summer Time).
- One Month Data Boost provides unlimited data to use for a calendar month. A calendar month is the length of time from a date in any month to the same date in the following month. When a plan starts on the last day of the month and the following month has fewer days, the calendar month ends on the last day of that month. You will be charged the full amount, regardless of when you choose to cancel.
- Recurring Data Add-ons automatically recur every month until you choose to cancel.
- Data Add-ons can be used in the same way as the data in your plan.
Voice Add-ons
Voice Add-ons provide an allowance of voice minutes for use when making voice calls from the UK to standard International numbers in any of the destinations listed below.
| Destination | Voice | Text | Destination | Voice | Text | Destination | Voice | Text | Destination | Voice | Text |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Australia | 2 | 2 | France | 1 | 1 | Mexico (China) | 2 | 2 | Norway | 1 | 1 |
| Austria | 1 | 1 | Germany | 1 | 1 | Monaco | 1 | 1 | Paraguay | 2 | 2 |
| Bangladesh | 2 | 2 | Greece | 1 | 1 | Mongolia | 2 | 2 | Poland | 1 | 1 |
| Belarus | 2 | 2 | Guam | 2 | 2 | Montenegro | 2 | 2 | Slovakia | 1 | 1 |
| Belgium | 1 | 1 | Guernsey | 1 | 1 | Montserrat | 2 | 2 | South Korea | 2 | 2 |
| Bermuda | 2 | 2 | Guinea | 2 | 2 | Morocco | 2 | 2 | Spain | 1 | 1 |
| Brazil | 2 | 2 | Guyana | 2 | 2 | Mozambique | 2 | 3 | Sweden | 1 | 1 |
| British Virgin Islands | 2 | 2 | Haiti | 2 | 2 | Myanmar | 2 | 2 | Switzerland | 1 | 1 |
| Brunei | 2 | 2 | Honduras | 2 | 2 | Namibia | 2 | 2 | Syria | 2 | 2 |
| Bulgaria | 1 | 1 | Hong Kong (China) | 2 | 2 | Nepal | 2 | 2 | Taiwan | 2 | 2 |
| Burkina Faso | 2 | 2 | Hungary | 1 | 1 | Netherlands | 1 | 1 | Tajikistan | 2 | 2 |
| Cambodia | 2 | 2 | Iceland | 1 | 1 | Netherlands Antilles | 2 | 3 | Tanzania, United Republic of | 2 | 2 |
| Cameroon | 2 | 2 | India | 2 | 2 | New Caledonia | 2 | 2 | Thailand | 2 | 2 |
| Canada | 2 | 2 | Indonesia | 2 | 2 | New Zealand | 2 | 2 | Togo | 2 | 2 |
| China | 2 | 2 | Iran | 2 | 2 | Nicaragua | 2 | 2 | Tonga | 2 | 2 |
| Colombia | 2 | 2 | Iraq | 2 | 2 | Niger | 2 | 2 | Trinidad and Tobago | 2 | 2 |
| Congo, Democratic Republic of | 2 | 2 | Ireland | 1 | 1 | Nigeria | 2 | 2 | Tunisia | 2 | 2 |
| Congo, Republic of | 2 | 2 | Isle of Man | 1 | 1 | North Macedonia | 2 | 2 | Turkey | 2 | 2 |
| Costa Rica | 2 | 2 | Israel | 2 | 2 | Norway | 1 | 1 | Turkmenistan | 2 | 2 |
| Croatia | 1 | 1 | Italy | 1 | 1 | Oman | 2 | 2 | Turks and Caicos Islands | 2 | 2 |
| Cuba | 2 | 2 | Jamaica | 2 | 2 | Pakistan | 2 | 2 | Uganda | 2 | 2 |
| Cyprus | 1 | 1 | Japan | 2 | 2 | Palestine | 2 | 2 | Ukraine | 2 | 2 |
| Cyprus, North (Turkey) | 2 | 2 | Jersey | 1 | 1 | Panama | 2 | 2 | United Arab Emirates (UAE) | 2 | 2 |
| Czech Republic | 1 | 1 | Jordan | 2 | 2 | Papua New Guinea | 2 | 2 | United States of America (USA) | 2 | 2 |
| Denmark | 1 | 1 | Kazakhstan | 2 | 2 | Paraguay | 2 | 2 | Uruguay | 2 | 2 |
| Dominica | 2 | 2 | Kenya | 2 | 2 | Peru | 2 | 2 | US Virgin Islands | 2 | 2 |
| Dominican Republic | 2 | 2 | Kosovo | 2 | 2 | Philippines | 2 | 2 | Uzbekistan | 2 | 2 |
| Ecuador | 2 | 2 | Kuwait | 2 | 2 | Poland | 1 | 1 | Vanuatu | 2 | 2 |
| Egypt | 2 | 2 | Kyrgyzstan | 2 | 2 | Portugal | 1 | 1 | Vatican City | 1 | 1 |
| El Salvador | 2 | 2 | Laos | 2 | 2 | Puerto Rico | 2 | 2 | Venezuela | 2 | 2 |
| Equatorial Guinea | 2 | 2 | Latvia | 1 | 1 | Qatar | 2 | 2 | Vietnam | 2 | 2 |
| Estonia | 1 | 1 | Lebanon | 2 | 2 | Reunion | 1 | 1 | Yemen | 2 | 2 |
| Ethiopia | 2 | 2 | Lesotho | 2 | 2 | Romania | 1 | 1 | Zambia | 2 | 2 |
| Fiji | 2 | 2 | Liberia | 2 | 2 | Russia | 2 | 2 | Zimbabwe | 2 | 2 |
| Finland | 1 | 1 | Libya | 2 | 2 | Rwanda | 2 | 2 | |||
| France | 1 | 1 | Liechtenstein | 1 | 1 | Saba (Netherlands Antilles) | 2 | 3 | |||
| French Guiana | 1 | 1 | Lithuania | 1 | 1 | Saint Barthelemy | 2 | 2 | |||
| French Polynesia | 2 | 2 | Luxembourg | 1 | 1 | Saint Helena and Ascension | 3 | 3 | |||
| French West Indies | 2 | 3 | Macau (China) | 2 | 2 | Saint Kitts and Nevis | 2 | 2 | |||
| Gabon | 2 | 2 | Madagascar | 2 | 2 | Saint Lucia | 2 | 2 | |||
| Gambia | 2 | 2 | Malawi | 2 | 2 | Saint Martin | 1 | 1 | |||
| Georgia | 2 | 2 | Malaysia | 2 | 2 | Saint Vincent and the Grenadines | 2 | 2 | |||
| Germany | 1 | 1 | Maldives | 3 | 3 | San Marino (Italy) | 1 | 1 | |||
| Ghana | 2 | 2 | Malta | 1 | 1 | Saudi Arabia | 2 | 2 | |||
| Gibraltar | 1 | 1 | Maritime Networks (Ships, Ferries, Cruise Liners) | 4 | 3 | Senegal | 2 | 2 | |||
| Greece | 1 | 1 | Martinique | 1 | 1 | Serbia | 2 | 2 | |||
| Greenland | 2 | 2 | Mauritius | 2 | 3 | Seychelles | 2 | 2 | |||
| Grenada | 2 | 2 | Mayotte | 1 | 1 | Sierra Leone | 2 | 2 | |||
| Guadeloupe | 1 | 1 | Mexico | 2 | 2 | Singapore | 2 | 3 | |||
| Guam | 2 | 2 | Moldova | 2 | 2 | Sint Eustatius (Netherlands Antilles) | 2 | 3 | |||
| Guatemala | 2 | 2 | Monaco | 0 | 1 | Sint Maarten (Netherlands Antilles) | 2 | 2 | |||
| Guernsey | 1 | 1 | Mongolia | 2 | 3 | Slovakia | 1 | 1 | |||
| Guinea | 2 | 2 | Montenegro | 2 | 2 | Slovenia | 1 | 1 | |||
| Guyana | 2 | 2 | Montserrat | 2 | 2 | South Africa | 2 | 2 | |||
| Haiti | 2 | 2 | Morocco | 2 | 2 | South Korea | 2 | 2 | |||
| Honduras | 2 | 2 | Mozambique | 2 | 3 | Spain | 1 | 1 | |||
| India | 2 | 2 | Myanmar | 2 | 2 | Sri Lanka | 2 | 2 | |||
| Indonesia | 2 | 2 | Namibia | 2 | 3 | Suriname | 2 | 2 | |||
| Iran | 2 | 2 | Nepal | 2 | 3 | Sweden | 1 | 1 | |||
| Iraq | 2 | 2 | Netherlands | 1 | 1 | Switzerland | 1 | 1 | |||
| Ireland | 1 | 1 | Netherlands Antilles | 2 | 3 | Syria | 2 | 2 | |||
| Isle of Man | 1 | 1 | New Zealand | 2 | 2 | Taiwan | 2 | 2 | |||
| Israel | 2 | 2 | Nicaragua | 2 | 2 | Tajikistan | 2 | 2 | |||
| Italy | 1 | 1 | Niger | 2 | 2 | Tanzania, United Republic of | 2 | 2 | |||
| Jamaica | 2 | 2 | Nigeria | 2 | 2 | Thailand | 2 | 2 | |||
| Japan | 2 | 2 | North Macedonia | 2 | 2 | Togo | 2 | 2 | |||
| Jersey | 1 | 1 | Norway | 1 | 1 | Tonga | 2 | 2 | |||
| Jordan | 2 | 2 | Oman | 2 | 2 | Trinidad and Tobago | 2 | 2 | |||
| Kazakhstan | 2 | 2 | Pakistan | 2 | 2 | Tunisia | 2 | 2 | |||
| Kenya | 2 | 2 | Palestine | 2 | 2 | Turkey | 2 | 2 | |||
| Kosovo | 2 | 2 | Panama | 2 | 2 | Turkmenistan | 2 | 2 | |||
| Kuwait | 2 | 2 | Papua New Guinea | 2 | 2 | Turks and Caicos Islands | 2 | 2 | |||
| Kyrgyzstan | 2 | 2 | Paraguay | 2 | 2 | Uganda | 2 | 2 | |||
| Laos | 2 | 2 | Peru | 2 | 2 | Ukraine | 2 | 2 | |||
| Latvia | 1 | 1 | Philippines | 2 | 2 | United Arab Emirates (UAE) | 2 | 2 | |||
| Lebanon | 2 | 2 | Poland | 1 | 1 | United States of America (USA) | 2 | 2 | |||
| Lesotho | 2 | 2 | Portugal | 1 | 1 | Uruguay | 2 | 2 | |||
| Liberia | 2 | 2 | Puerto Rico | 2 | 2 | US Virgin Islands | 2 | 2 | |||
| Libya | 2 | 2 | Qatar | 2 | 2 | Uzbekistan | 2 | 2 | |||
| Liechtenstein | 1 | 1 | Reunion | 1 | 1 | Vanuatu | 2 | 2 | |||
| Lithuania | 1 | 1 | Romania | 1 | 1 | Vatican City | 1 | 1 | |||
| Luxembourg | 1 | 1 | Russia | 2 | 2 | Venezuela | 2 | 2 | |||
| Macau (China) | 2 | 2 | Rwanda | 2 | 2 | Vietnam | 2 | 2 | |||
| Madagascar | 2 | 2 | Saba (Netherlands Antilles) | 2 | 3 | Yemen | 2 | 2 | |||
| Malawi | 2 | 2 | Saint Barthelemy | 2 | 2 | Zambia | 2 | 2 | |||
| Malaysia | 2 | 2 | Saint Kitts and Nevis | 2 | 2 | Zimbabwe | 2 | 2 | |||
| Maldives | 3 | 3 | Saint Lucia | 2 | 2 | ||||||
| Malta | 1 | 1 | Saint Martin | 1 | 1 | ||||||
| Maritime Networks (Ships, Ferries, Cruise Liners) | 4 | 3 | Saint Vincent and the Grenadines | 2 | 2 | ||||||
| Martinique | 1 | 1 | San Marino (Italy) | 1 | 1 | ||||||
| Mauritius | 2 | 3 | Saudi Arabia | 2 | 2 | ||||||
| Mayotte | 1 | 1 | Senegal | 2 | 2 | ||||||
| Mexico | 2 | 2 | Serbia | 2 | 2 | ||||||
| Moldova | 2 | 2 | Seychelles | 2 | 2 | ||||||
| Monaco | 0 | 1 | Sierra Leone | 2 | 2 | ||||||
| Mongolia | 2 | 3 | Singapore | 2 | 3 | ||||||
| Montenegro | 2 | 2 | Sint Eustatius (Netherlands Antilles) | 2 | 3 | ||||||
| Montserrat | 2 | 2 | Sint Maarten (Netherlands Antilles) | 2 | 2 | ||||||
| Morocco | 2 | 2 | Slovakia | 1 | 1 | ||||||
| Mozambique | 2 | 3 | Slovenia | 1 | 1 | ||||||
| Myanmar | 2 | 2 | South Africa | 2 | 2 | ||||||
| Namibia | 2 | 3 | South Korea | 2 | 2 | ||||||
| Nepal | 2 | 3 | Spain | 1 | 1 | ||||||
| Netherlands | 1 | 1 | Sri Lanka | 2 | 2 | ||||||
| Netherlands Antilles | 2 | 3 | Suriname | 2 | 2 | ||||||
| New Zealand | 2 | 2 | Sweden | 1 | 1 | ||||||
| Nicaragua | 2 | 2 | Switzerland | 1 | 1 | ||||||
| Niger | 2 | 2 | Syria | 2 | 2 | ||||||
| Nigeria | 2 | 2 | Taiwan | 2 | 2 | ||||||
| North Macedonia | 2 | 2 | Tajikistan | 2 | 2 | ||||||
| Norway | 1 | 1 | Tanzania, United Republic of | 2 | 2 | ||||||
| Oman | 2 | 2 | Thailand | 2 | 2 | ||||||
| Pakistan | 2 | 2 | Togo | 2 | 2 | ||||||
| Panama | 2 | 2 | Tonga | 2 | 2 | ||||||
| Papua New Guinea | 2 | 2 | Trinidad and Tobago | 2 | 2 | ||||||
| Paraguay | 2 | 2 | Tunisia | 2 | 2 | ||||||
| Peru | 2 | 2 | Turkey | 2 | 2 | ||||||
| Philippines | 2 | 2 | Turkmenistan | 2 | 2 | ||||||
| Poland | 1 | 1 | Turks and Caicos Islands | 2 | 2 | ||||||
| Portugal | 1 | 1 | Uganda | 2 | 2 | ||||||
| Puerto Rico | 2 | 2 | Ukraine | 2 | 2 | ||||||
| Qatar | 2 | 2 | United Arab Emirates (UAE) | 2 | 2 | ||||||
| United States of America (USA) | 2 | 2 | |||||||||
| Uruguay | 2 | 2 | |||||||||
| US Virgin Islands | 2 | 2 | |||||||||
| Uzbekistan | 2 | 2 | |||||||||
| Vanuatu | 2 | 2 | |||||||||
| Vatican City | 1 | 1 | |||||||||
| Venezuela | 2 | 2 | |||||||||
| Vietnam | 2 | 2 | |||||||||
| Yemen | 2 | 2 | |||||||||
| Zambia | 2 | 2 | |||||||||
| Zimbabwe | 2 | 2 |
Charges for calls from the UK to international numbers
| Band | Voice call (per minute) | SMS (per text) | MMS (per message) |
|---|---|---|---|
| Band 1 | 19.5p | 6.2p | 65p |
| Band 2 | £3.00 | 65p | 65p |
How we charge for calls to international numbers
- Call durations have a one minute minimum charge and are then charged for their actual duration, with fractions of a second being rounded up or down to the nearest second.
Charge bands for international destinations
| Destination | Voice | Text | Destination | Voice | Text | Destination | Voice | Text | Destination | Voice | Text |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Afghanistan | 2 | 2 | Barbados | 2 | 2 | Cayman Islands | 2 | 2 | Faroe Islands | 2 | 2 |
| Aland Islands (Finland) | 1 | 1 | Belarus | 2 | 2 | Chad | 2 | 2 | Fiji | 2 | 2 |
| Albania | 2 | 2 | Belize | 2 | 2 | China | 2 | 2 | Finland | 1 | 1 |
| Algeria | 2 | 2 | Benin | 2 | 2 | Colombia | 2 | 2 | France | 1 | 1 |
| American Samoa | 2 | 2 | Bermuda | 2 | 2 | Congo, Republic of | 2 | 2 | French Guiana | 1 | 1 |
| Andorra | 2 | 2 | Bhutan | 2 | 2 | Costa Rica | 2 | 2 | French Polynesia | 2 | 2 |
| Angola | 2 | 2 | Bolivia | 2 | 2 | Cote d'Ivoire | 2 | 2 | Gabon | 2 | 2 |
| Anguilla | 2 | 2 | Bonaire | 2 | 2 | (Ivory Coast) | Gambia | 2 | 2 | ||
| Antigua and Barbuda | 2 | 2 | (Netherlands Antilles) | Croatia | 1 | 1 | Georgia | 2 | 2 | ||
| Argentina | 2 | 2 | Bosnia and Herzegovina | 2 | 2 | Cuba | 2 | 2 | Germany | 1 | 1 |
| Armenia | 2 | 2 | Botswana | 2 | 2 | Cyprus | 1 | 1 | Ghana | 2 | 2 |
| Aruba (Netherlands Antilles) | 2 | 2 | Brazil | 2 | 2 | Cyprus, North (Turkey) | 2 | 2 | Gibraltar | 1 | 1 |
| Ascension | 2 | 2 | British Virgin Islands | 2 | 2 | Czech Republic | 1 | 1 | Greece | 1 | 1 |
| Australia | 2 | 2 | Brunei | 2 | 2 | Denmark | 1 | 1 | Greenland | 2 | 2 |
| Austria | 1 | 1 | Bulgaria | 1 | 1 | Dominica | 2 | 2 | Grenada | 2 | 2 |
| Azerbaijan | 2 | 2 | Burkina Faso | 2 | 2 | Dominican Republic | 2 | 2 | Guadeloupe | 1 | 1 |
| Azores (Portugal) | 1 | 1 | Cambodia | 2 | 2 | Ecuador | 2 | 2 | Guatemala | 2 | 2 |
| Bahamas | 2 | 2 | Cameroon | 2 | 2 | Egypt | 2 | 2 | Guernsey | 1 | 1 |
| Bahrain | 2 | 2 | Canada | 2 | 2 | El Salvador | 2 | 2 | Guinea | 2 | 2 |
| Balearic Islands (Spain) | 1 | 1 | Canary Islands (Spain) | 1 | 1 | Equatorial Guinea | 2 | 2 | Guyana | 2 | 2 |
| Bangladesh | 2 | 2 | Cape Verde | 2 | 2 | Estonia | 1 | 1 | Haiti | 2 | 2 |
| Barbados | 2 | 2 | Cayman Islands | 2 | 2 | Ethiopia | 2 | 2 | Honduras | 2 | 2 |
| Belarus | 2 | 2 | Chad | 2 | 2 | Fiji | 2 | 2 | Hong Kong (China) | 2 | 2 |
| Belgium | 1 | 1 | Chile | 2 | 2 | Finland | 1 | 1 | Hungary | 1 | 1 |
| Belize | 2 | 2 | China | 2 | 2 | France | 1 | 1 | Iceland | 1 | 1 |
| Bermuda | 2 | 2 | Colombia | 2 | 2 | French Guiana | 1 | 1 | India | 2 | 2 |
| Bolivia | 2 | 2 | Congo, Democratic Republic of | 2 | 2 | French Polynesia | 2 | 2 | Indonesia | 2 | 2 |
| Bonaire (Netherlands Antilles) | 2 | 3 | Congo, Republic of | 2 | 2 | Gabon | 2 | 2 | Iran | 2 | 2 |
| Bosnia and Herzegovina | 2 | 2 | Costa Rica | 2 | 2 | Gambia | 2 | 2 | Iraq | 2 | 2 |
| Botswana | 2 | 2 | Cote d'Ivoire (Ivory Coast) | 2 | 2 | Georgia | 2 | 2 | Ireland | 1 | 1 |
| Brazil | 2 | 2 | Croatia | 1 | 1 | Germany | 1 | 1 | Isle of Man | 1 | 1 |
| British Virgin Islands | 2 | 2 | Cuba | 2 | 2 | Ghana | 2 | 2 | Israel | 2 | 2 |
| Brunei | 2 | 2 | Cyprus | 1 | 1 | Gibraltar | 1 | 1 | Italy | 1 | 1 |
| Bulgaria | 1 | 1 | Cyprus, North (Turkey) | 2 | 2 | Greece | 1 | 1 | Jamaica | 2 | 2 |
| Burkina Faso | 2 | 2 | Czech Republic | 1 | 1 | Greenland | 2 | 2 | Japan | 2 | 2 |
| Cambodia | 2 | 2 | Denmark | 1 | 1 | Grenada | 2 | 2 | Jersey | 1 | 1 |
| Cameroon | 2 | 2 | Dominica | 2 | 2 | Guadeloupe | 1 | 1 | Jordan | 2 | 2 |
| Canada | 2 | 2 | Dominican Republic | 2 | 2 | Guatemala | 2 | 2 | Kazakhstan | 2 | 2 |
| China | 2 | 2 | Ecuador | 2 | 2 | Guernsey | 1 | 1 | Kenya | 2 | 2 |
| Colombia | 2 | 2 | Egypt | 2 | 2 | Guinea | 2 | 2 | Kosovo | 2 | 2 |
| Congo, Democratic Republic of | 2 | 2 | El Salvador | 2 | 2 | Guyana | 2 | 2 | Kuwait | 2 | 2 |
| Congo, Republic of | 2 | 2 | Equatorial Guinea | 2 | 2 | Haiti | 2 | 2 | Kyrgyzstan | 2 | 2 |
| Costa Rica | 2 | 2 | Estonia | 1 | 1 | Honduras | 2 | 2 | Laos | 2 | 2 |
| Croatia | 1 | 1 | Ethiopia | 2 | 2 | Hong Kong (China) | 2 | 2 | Latvia | 1 | 1 |
| Cuba | 2 | 2 | Fiji | 2 | 2 | Hungary | 1 | 1 | Lebanon | 2 | 2 |
| Cyprus | 1 | 1 | Finland | 1 | 1 | Iceland | 1 | 1 | Lesotho | 2 | 2 |
| Cyprus, North (Turkey) | 2 | 2 | France | 1 | 1 | India | 2 | 2 | Liberia | 2 | 2 |
| Czech Republic | 1 | 1 | French Guiana | 1 | 1 | Indonesia | 2 | 2 | Libya | 2 | 2 |
| Denmark | 1 | 1 | French Polynesia | 2 | 2 | Iran | 2 | 2 | Liechtenstein | 1 | 1 |
| Dominica | 2 | 2 | French West Indies | 2 | 3 | Iraq | 2 | 2 | Lithuania | 1 | 1 |
| Dominican Republic | 2 | 2 | Gabon | 2 | 2 | Ireland | 1 | 1 | Luxembourg | 1 | 1 |
| Ecuador | 2 | 2 | Gambia | 2 | 2 | Isle of Man | 1 | 1 | Macau (China) | 2 | 2 |
| Egypt | 2 | 2 | Georgia | 2 | 2 | Israel | 2 | 2 | Madagascar | 2 | 2 |
| El Salvador | 2 | 2 | Germany | 1 | 1 | Italy | 1 | 1 | Malawi | 2 | 2 |
| Equatorial Guinea | 2 | 2 | Ghana | 2 | 2 | Jamaica | 2 | 2 | Malaysia | 2 | 2 |
| Estonia | 1 | 1 | Gibraltar | 1 | 1 | Japan | 2 | 2 | Maldives | 3 | 3 |
| Ethiopia | 2 | 2 | Greece | 1 | 1 | Jersey | 1 | 1 | Malta | 1 | 1 |
| Fiji | 2 | 2 | Greenland | 2 | 2 | Jordan | 2 | 2 | Martinique | 1 | 1 |
| Finland | 1 | 1 | Grenada | 2 | 2 | Kazakhstan | 2 | 2 | Mauritius | 2 | 3 |
| France | 1 | 1 | Guadeloupe | 1 | 1 | Kenya | 2 | 2 | Mayotte | 1 | 1 |
| French Guiana | 1 | 1 | Guatemala | 2 | 2 | Kosovo | 2 | 2 | Mexico | 2 | 2 |
| French Polynesia | 2 | 2 | Guernsey | 1 | 1 | Kuwait | 2 | 2 | Moldova | 2 | 2 |
| French West Indies | 2 | 3 | Guinea | 2 | 2 | Kyrgyzstan | 2 | 2 | Monaco | 0 | 1 |
| Gabon | 2 | 2 | Guyana | 2 | 2 | Laos | 2 | 2 | Mongolia | 2 | 3 |
| Gambia | 2 | 2 | Haiti | 2 | 2 | Latvia | 1 | 1 | Montenegro | 2 | 2 |
| Georgia | 2 | 2 | Honduras | 2 | 2 | Lebanon | 2 | 2 | Montserrat | 2 | 2 |
| Germany | 1 | 1 | Hong Kong (China) | 2 | 2 | Lesotho | 2 | 2 | Morocco | 2 | 2 |
| Ghana | 2 | 2 | Hungary | 1 | 1 | Liberia | 2 | 2 | Mozambique | 2 | 3 |
| Gibraltar | 1 | 1 | Iceland | 1 | 1 | Libya | 2 | 2 | Myanmar | 2 | 2 |
| Greece | 1 | 1 | India | 2 | 2 | Liechtenstein | 1 | 1 | Namibia | 2 | 3 |
| Greenland | 2 | 2 | Indonesia | 2 | 2 | Lithuania | 1 | 1 | Nepal | 2 | 3 |
| Grenada | 2 | 2 | Iran | 2 | 2 | Luxembourg | 1 | 1 | Netherlands | 1 | 1 |
| Guadeloupe | 1 | 1 | Iraq | 2 | 2 | Macau (China) | 2 | 2 | Netherlands Antilles | 2 | 3 |
| Guatemala | 2 | 2 | Ireland | 1 | 1 | Madagascar | 2 | 2 | New Zealand | 2 | 2 |
| Guernsey | 1 | 1 | Isle of Man | 1 | 1 | Malawi | 2 | 2 | Nicaragua | 2 | 2 |
| Guinea | 2 | 2 | Israel | 2 | 2 | Malaysia | 2 | 2 | Niger | 2 | 2 |
| Guyana | 2 | 2 | Italy | 1 | 1 | Maldives | 3 | 3 | Nigeria | 2 | 2 |
| Haiti | 2 | 2 | Jamaica | 2 | 2 | Malta | 1 | 1 | North Macedonia | 2 | 2 |
| Honduras | 2 | 2 | Japan | 2 | 2 | Martinique | 1 | 1 | Norway | 1 | 1 |
| Hong Kong (China) | 2 | 2 | Jersey | 1 | 1 | Mauritius | 2 | 3 | Oman | 2 | 2 |
| Hungary | 1 | 1 | Jordan | 2 | 2 | Mayotte | 1 | 1 | Pakistan | 2 | 2 |
| Iceland | 1 | 1 | Kazakhstan | 2 | 2 | Mexico | 2 | 2 | Palestine | 2 | 2 |
| India | 2 | 2 | Kenya | 2 | 2 | Moldova | 2 | 2 | Panama | 2 | 2 |
| Indonesia | 2 | 2 | Kosovo | 2 | 2 | Monaco | 0 | 1 | Papua New Guinea | 2 | 2 |
| Iran | 2 | 2 | Kuwait | 2 | 2 | Mongolia | 2 | 3 | Paraguay | 2 | 2 |
| Iraq | 2 | 2 | Kyrgyzstan | 2 | 2 | Montenegro | 2 | 2 | Peru | 2 | 2 |
| Ireland | 1 | 1 | Laos | 2 | 2 | Montserrat | 2 | 2 | Philippines | 2 | 2 |
| Isle of Man | 1 | 1 | Latvia | 1 | 1 | Morocco | 2 | 2 | Poland | 1 | 1 |
| Israel | 2 | 2 | Lebanon | 2 | 2 | Mozambique | 2 | 3 | Portugal | 1 | 1 |
| Italy | 1 | 1 | Lesotho | 2 | 2 | Myanmar | 2 | 2 | Puerto Rico | 2 | 2 |
| Jamaica | 2 | 2 | Liberia | 2 | 2 | Namibia | 2 | 3 | Qatar | 2 | 2 |
| Japan | 2 | 2 | Libya | 2 | 2 | Nepal | 2 | 3 | Reunion | 1 | 1 |
| Jersey | 1 | 1 | Liechtenstein | 1 | 1 | Netherlands | 1 | 1 | Romania | 1 | 1 |
| Jordan | 2 | 2 | Lithuania | 1 | 1 | Netherlands Antilles | 2 | 3 | Russia | 2 | 2 |
| Kazakhstan | 2 | 2 | Luxembourg | 1 | 1 | New Zealand | 2 | 2 | Rwanda | 2 | 2 |
| Kenya | 2 | 2 | Macau (China) | 2 | 2 | Nicaragua | 2 | 2 | Saba (Netherlands Antilles) | 2 | 3 |
| Kosovo | 2 | 2 | Madagascar | 2 | 2 | Niger | 2 | 2 | Saint Barthelemy | 2 | 2 |
| Kuwait | 2 | 2 | Malawi | 2 | 2 | Nigeria | 2 | 2 | Saint Helena and Ascension | 3 | 3 |
| Kyrgyzstan | 2 | 2 | Malaysia | 2 | 2 | North Macedonia | 2 | 2 | Saint Kitts and Nevis | 2 | 2 |
| Laos | 2 | 2 | Maldives | 3 | 3 | Norway | 1 | 1 | Saint Lucia | 2 | 2 |
| Latvia | 1 | 1 | Malta | 1 | 1 | Oman | 2 | 2 | Saint Martin | 1 | 1 |
| Lebanon | 2 | 2 | Martinique | 1 | 1 | Pakistan | 2 | 2 | Saint Vincent and the Grenadines | 2 | 2 |
| Lesotho | 2 | 2 | Mauritius | 2 | 3 | Palestine | 2 | 2 | San Marino (Italy) | 1 | 1 |
| Liberia | 2 | 2 | Mayotte | 1 | 1 | Panama | 2 | 2 | Saudi Arabia | 2 | 2 |
| Libya | 2 | 2 | Mexico | 2 | 2 | Papua New Guinea | 2 | 2 | Senegal | 2 | 2 |
| Liechtenstein | 1 | 1 | Moldova | 2 | 2 | Paraguay | 2 | 2 | Serbia | 2 | 2 |
| Lithuania | 1 | 1 | Monaco | 0 | 1 | Peru | 2 | 2 | Seychelles | 2 | 2 |
| Luxembourg | 1 | 1 | Mongolia | 2 | 3 | Philippines | 2 | 2 | Sierra Leone | 2 | 2 |
| Macau (China) | 2 | 2 | Montenegro | 2 | 2 | Poland | 1 | 1 | Singapore | 2 | 3 |
| Madagascar | 2 | 2 | Montserrat | 2 | 2 | Portugal | 1 | 1 | Sint Eustatius (Netherlands Antilles) | 2 | 3 |
| Malawi | 2 | 2 | Morocco | 2 | 2 | Puerto Rico | 2 | 2 | Sint Maarten (Netherlands Antilles) | 2 | 2 |
| Malaysia | 2 | 2 | Mozambique | 2 | 3 | Qatar | 2 | 2 | Slovakia | 1 | 1 |
| Maldives | 3 | 3 | Myanmar | 2 | 2 | Reunion | 1 | 1 | Slovenia | 1 | 1 |
| Malta | 1 | 1 | Namibia | 2 | 3 | Romania | 1 | 1 | South Africa | 2 | 2 |
| Martinique | 1 | 1 | Nepal | 2 | 3 | Russia | 2 | 2 | South Korea | 2 | 2 |
| Mauritius | 2 | 3 | Netherlands | 1 | 1 | Rwanda | 2 | 2 | Spain | 1 | 1 |
| Mayotte | 1 | 1 | Netherlands Antilles | 2 | 3 | Saba (Netherlands Antilles) | 2 | 3 | Sri Lanka | 2 | 2 |
| Mexico | 2 | 2 | New Zealand | 2 | 2 | Saint Barthelemy | 2 | 2 | Suriname | 2 | 2 |
| Moldova | 2 | 2 | Nicaragua | 2 | 2 | Saint Kitts and Nevis | 2 | 2 | Sweden | 1 | 1 |
| Monaco | 0 | 1 | Niger | 2 | 2 | Saint Lucia | 2 | 2 | Switzerland | 1 | 1 |
| Mongolia | 2 | 3 | Nigeria | 2 | 2 | Saint Martin | 1 | 1 | Syria | 2 | 2 |
| Montenegro | 2 | 2 | North Macedonia | 2 | 2 | Saint Vincent and the Grenadines | 2 | 2 | Taiwan | 2 | 2 |
| Montserrat | 2 | 2 | Norway | 1 | 1 | San Marino (Italy) | 1 | 1 | Tajikistan | 2 | 2 |
| Morocco | 2 | 2 | Oman | 2 | 2 | Saudi Arabia | 2 | 2 | Tanzania, United Republic of | 2 | 2 |
| Mozambique | 2 | 3 | Pakistan | 2 | 2 | Senegal | 2 | 2 | Thailand | 2 | 2 |
| Myanmar | 2 | 2 | Palestine | 2 | 2 | Serbia | 2 | 2 | Togo | 2 | 2 |
| Namibia | 2 | 3 | Panama | 2 | 2 | Seychelles | 2 | 2 | Tonga | 2 | 2 |
| Nepal | 2 | 3 | Papua New Guinea | 2 | 2 | Sierra Leone | 2 | 2 | Trinidad and Tobago | 2 | 2 |
| Netherlands | 1 | 1 | Paraguay | 2 | 2 | Singapore | 2 | 3 | Tunisia | 2 | 2 |
| Netherlands Antilles | 2 | 3 | Peru | 2 | 2 | Sint Eustatius (Netherlands Antilles) | 2 | 3 | Turkey | 2 | 2 |
| New Zealand | 2 | 2 | Philippines | 2 | 2 | Sint Maarten (Netherlands Antilles) | 2 | 2 | Turkmenistan | 2 | 2 |
| Nicaragua | 2 | 2 | Poland | 1 | 1 | Slovakia | 1 | 1 | Turks and Caicos Islands | 2 | 2 |
| Niger | 2 | 2 | Portugal | 1 | 1 | Slovenia | 1 | 1 | Uganda | 2 | 2 |
| Nigeria | 2 | 2 | Puerto Rico | 2 | 2 | South Africa | 2 | 2 | Ukraine | 2 | 2 |
| North Macedonia | 2 | 2 | Qatar | 2 | 2 | South Korea | 2 | 2 | United Arab Emirates (UAE) | 2 | 2 |
| Norway | 1 | 1 | Reunion | 1 | 1 | Spain | 1 | 1 | United States of America (USA) | 2 | 2 |
| Oman | 2 | 2 | Romania | 1 | 1 | Sri Lanka | 2 | 2 | Uruguay | 2 | 2 |
| Pakistan | 2 | 2 | Russia | 2 | 2 | Suriname | 2 | 2 | US Virgin Islands | 2 | 2 |
| Panama | 2 | 2 | Rwanda | 2 | 2 | Sweden | 1 | 1 | Uzbekistan | 2 | 2 |
| Papua New Guinea | 2 | 2 | Saba (Netherlands Antilles) | 2 | 3 | Switzerland | 1 | 1 | Vanuatu | 2 | 2 |
| Paraguay | 2 | 2 | Saint Barthelemy | 2 | 2 | Syria | 2 | 2 | Vatican City | 1 | 1 |
| Peru | 2 | 2 | Saint Kitts and Nevis | 2 | 2 | Taiwan | 2 | 2 | Venezuela | 2 | 2 |
| Philippines | 2 | 2 | Saint Lucia | 2 | 2 | Tajikistan | 2 | 2 | Vietnam | 2 | 2 |
| Poland | 1 | 1 | Saint Martin | 1 | 1 | Tanzania, United Republic of | 2 | 2 | Yemen | 2 | 2 |
| Portugal | 1 | 1 | Saint Vincent and the Grenadines | 2 | 2 | Thailand | 2 | 2 | Zambia | 2 | 2 |
| Puerto Rico | 2 | 2 | San Marino (Italy) | 1 | 1 | Togo | 2 | 2 | Zimbabwe | 2 | 2 |
| Qatar | 2 | 2 | Saudi Arabia | 2 | 2 | Tonga | 2 | 2 | |||
| Senegal | 2 | 2 | Trinidad and Tobago | 2 | 2 | ||||||
| Serbia | 2 | 2 | Tunisia | 2 | 2 | ||||||
| Seychelles | 2 | 2 | Turkey | 2 | 2 | ||||||
| Sierra Leone | 2 | 2 | Turkmenistan | 2 | 2 | ||||||
| Singapore | 2 | 3 | Turks and Caicos Islands | 2 | 2 | ||||||
| Sint Eustatius (Netherlands Antilles) | 2 | 3 | Uganda | 2 | 2 | ||||||
| Sint Maarten (Netherlands Antilles) | 2 | 2 | Ukraine | 2 | 2 | ||||||
| Slovakia | 1 | 1 | United Arab Emirates (UAE) | 2 | 2 | ||||||
| Slovenia | 1 | 1 | United States of America (USA) | 2 | 2 | ||||||
| South Africa | 2 | 2 | Uruguay | 2 | 2 | ||||||
| South Korea | 2 | 2 | US Virgin Islands | 2 | 2 | ||||||
| Spain | 1 | 1 | Uzbekistan | 2 | 2 | ||||||
| Sri Lanka | 2 | 2 | Vanuatu | 2 | 2 | ||||||
| Suriname | 2 | 2 | Vatican City | 1 | 1 | ||||||
| Sweden | 1 | 1 | Venezuela | 2 | 2 | ||||||
| Switzerland | 1 | 1 | Vietnam | 2 | 2 | ||||||
| Syria | 2 | 2 | Yemen | 2 | 2 | ||||||
| Taiwan | 2 | 2 | Zambia | 2 | 2 | ||||||
| Tajikistan | 2 | 2 | Zimbabwe | 2 | 2 | ||||||
| Tanzania, United Republic of | 2 | 2 | |||||||||
| Thailand | 2 | 2 | |||||||||
| Togo | 2 | 2 | |||||||||
| Tonga | 2 | 2 | |||||||||
| Trinidad and Tobago | 2 | 2 | |||||||||
| Tunisia | 2 | 2 | |||||||||
| Turkey | 2 | 2 | |||||||||
| Turkmenistan | 2 | 2 | |||||||||
| Turks and Caicos Islands | 2 | 2 | |||||||||
| Uganda | 2 | 2 | |||||||||
| Ukraine | 2 | 2 | |||||||||
| United Arab Emirates (UAE) | 2 | 2 | |||||||||
| United States of America (USA) | 2 | 2 | |||||||||
| Uruguay | 2 | 2 | |||||||||
| US Virgin Islands | 2 | 2 | |||||||||
| Uzbekistan | 2 | 2 | |||||||||
| Vanuatu | 2 | 2 | |||||||||
| Vatican City | 1 | 1 | |||||||||
| Venezuela | 2 | 2 | |||||||||
| Vietnam | 2 | 2 | |||||||||
| Yemen | 2 | 2 | |||||||||
| Zambia | 2 | 2 | |||||||||
| Zimbabwe | 2 | 2 |
Using your device abroad
When you use your device abroad to call, text and get online, charges depend on the country you are in and the country you are contacting. We have grouped destinations for convenience as follows:
- Go Roam in Europe (GRE)
- Go Roam Around the World (GRATW)
- Go Roam Around the World Extra (GRATWX)
- Other destinations
Charge bands whilst abroad
Go Roam in Europe destinations (GRE)
In Go Roam destinations you may make use of your UK allowance to contact a UK number (starting 01, 02, 03 or a standard UK mobile) as you would in the UK, subject to the allowance being unlocked as follows:
- Payment of a daily charge (24 hours)
- Purchase of a Go Roam pass Add-on (3-day, 5-day, 7-day, 14-day)
- Use of Daily Go Roam Passes (individual daily passes may be included in your plan)
| Destination | Voice | Data | Destination | Voice | Data | Destination | Voice | Data | Destination | Voice | Data |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Aland Islands (Finland) | GRE | GRE | Croatia | GRE | GRE | Lithuania | GRE | GRE | Norway | GRE | GRE |
| Albania | GRATWX | GRATWX | French Guiana | GRE | GRE | Poland | GRE | GRE | San Marino (Italy) | GRE | GRE |
| Algeria | 2 | 3 | Iceland | GRE | GRE | Madeira (Portugal) | GRE | GRE | Slovakia | GRE | GRE |
| Andorra | GRATWX | GRATWX | Ireland | GRE | GRE | Malta | GRE | GRE | Slovenia | GRE | GRE |
| Angola | 2 | 3 | Isle of Man | GRE | GRE | Martinique | GRE | GRE | Switzerland | GRE | GRE |
| Anguilla | GRATWX | GRATWX | Israel | GRATW | GRATW | Mayotte | GRE | GRE | Vatican City | GRE | GRE |
| Antigua and Barbuda | GRATWX | GRATWX | Italy | GRE | GRE | Netherlands | GRE | GRE | Vietnam | GRE | GRE |
| Argentina | GRATWX | GRATWX | Jamaica | GRE | GRE | Netherlands Antilles | 2 | 3 | |||
| Armenia | GRATWX | GRATWX | Japan | GRATWX | GRATWX | New Caledonia | 2 | 2 | |||
| Aruba (Netherlands Antilles) | GRATWX | GRATWX | Jersey | GRE | GRE | New Zealand | GRATW | GRATW | |||
| Australia | GRATW | GRATW | Jordan | GRATWX | GRATWX | Nicaragua | GRATW | GRATW | |||
| Austria | GRE | GRE | Kazakhstan | GRATWX | GRATWX | Niger | GRATWX | GRATWX | |||
| Azerbaijan | GRATWX | GRATWX | Kenya | GRATWX | GRATWX | Nigeria | GRATWX | GRATWX | |||
| Azores (Portugal) | GRE | GRE | Kosovo | GRATWX | GRATWX | North Macedonia | GRATWX | GRATWX | |||
| Bahamas | GRATWX | GRATWX | Kuwait | GRATW | GRATW | Norway | GRE | GRE | |||
| Bahrain | GRATWX | GRATWX | Kyrgyzstan | GRATWX | GRATWX | Oman | GRATWX | GRATWX | |||
| Balearic Islands (Spain) | GRE | GRE | Laos | GRATWX | GRATWX | Pakistan | GRATWX | GRATWX | |||
| Bangladesh | GRATWX | GRATWX | Latvia | GRE | GRE | Palestine | GRATWX | GRATWX | |||
| Barbados | 2 | 2 | Lebanon | 2 | 2 | Panama | 2 | 2 | |||
| Belarus | 2 | 2 | Lesotho | 2 | 2 | Papua New Guinea | 2 | 2 | |||
| Belgium | 1 | 1 | Liberia | 2 | 2 | Paraguay | 2 | 2 | |||
| Belize | 2 | 2 | Libya | 2 | 2 | Peru | 2 | 2 | |||
| Bermuda | GRATWX | GRATWX | Liechtenstein | 1 | 1 | Philippines | 2 | 2 | |||
| Bolivia | 2 | 2 | Lithuania | 1 | 1 | Poland | 1 | 1 | |||
| Bonaire (Netherlands Antilles) | GRATWX | GRATWX | Luxembourg | 1 | 1 | Portugal | 1 | 1 | |||
| Bosnia and Herzegovina | GRATWX | GRATWX | Macau (China) | 2 | 2 | Puerto Rico | 2 | 2 | |||
| Botswana | 2 | 2 | Madagascar | 2 | 2 | Qatar | 2 | 2 | |||
| Brazil | GRATW | GRATW | Malawi | 2 | 2 | Reunion | 1 | 1 | |||
| British Virgin Islands | GRATWX | GRATWX | Malaysia | 2 | 2 | Romania | 1 | 1 | |||
| Brunei | GRATWX | GRATWX | Maldives | 3 | 3 | Russia | 2 | 2 | |||
| Bulgaria | GRE | GRE | Malta | 1 | 1 | Rwanda | 2 | 2 | |||
| Burkina Faso | GRATWX | GRATWX | Martinique | 1 | 1 | Saba (Netherlands Antilles) | 2 | 3 | |||
| Cambodia | GRATWX | GRATWX | Mauritius | 2 | 3 | Saint Barthelemy | 2 | 2 | |||
| Cameroon | GRATWX | GRATWX | Mayotte | 1 | 1 | Saint Kitts and Nevis | 2 | 2 | |||
| Canada | 2 | 2 | Mexico | 2 | 2 | Saint Lucia | 2 | 2 | |||
| China | 2 | 2 | Moldova | 2 | 2 | Saint Martin | 1 | 1 | |||
| Colombia | 2 | 2 | Monaco | 0 | 1 | Saint Vincent and the Grenadines | 2 | 2 | |||
| Congo, Democratic Republic of | 2 | 2 | Mongolia | 2 | 3 | San Marino (Italy) | 1 | 1 | |||
| Congo, Republic of | 2 | 2 | Montenegro | 2 | 2 | Saudi Arabia | 2 | 2 | |||
| Costa Rica | 2 | 2 | Montserrat | 2 | 2 | Senegal | 2 | 2 | |||
| Croatia | 1 | 1 | Morocco | 2 | 2 | Serbia | 2 | 2 | |||
| Cuba | 2 | 2 | Mozambique | 2 | 3 | Seychelles | 2 | 2 | |||
| Cyprus | 1 | 1 | Myanmar | 2 | 2 | Sierra Leone | 2 | 2 | |||
| Cyprus, North (Turkey) | 2 | 2 | Namibia | 2 | 3 | Singapore | 2 | 3 | |||
| Czech Republic | 1 | 1 | Nepal | 2 | 3 | Sint Eustatius (Netherlands Antilles) | 2 | 3 | |||
| Denmark | 1 | 1 | Netherlands | 1 | 1 | Sint Maarten (Netherlands Antilles) | 2 | 2 | |||
| Dominica | 2 | 2 | Netherlands Antilles | 2 | 3 | Slovakia | 1 | 1 | |||
| Dominican Republic | 2 | 2 | New Zealand | 2 | 2 | Slovenia | 1 | 1 | |||
| Ecuador | 2 | 2 | Nicaragua | 2 | 2 | South Africa | 2 | 2 | |||
| Egypt | 2 | 2 | Niger | 2 | 2 | South Korea | 2 | 2 | |||
| El Salvador | 2 | 2 | Nigeria | 2 | 2 | Spain | 1 | 1 | |||
| Equatorial Guinea | 2 | 2 | North Macedonia | 2 | 2 | Sri Lanka | 2 | 2 | |||
| Estonia | 1 | 1 | Norway | 1 | 1 | Suriname | 2 | 2 | |||
| Ethiopia | 2 | 2 | Oman | 2 | 2 | Sweden | 1 | 1 | |||
| Fiji | 2 | 2 | Pakistan | 2 | 2 | Switzerland | 1 | 1 | |||
| Finland | 1 | 1 | Palestine | 2 | 2 | Syria | 2 | 2 | |||
| France | 1 | 1 | Panama | 2 | 2 | Taiwan | 2 | 2 | |||
| French Guiana | 1 | 1 | Papua New Guinea | 2 | 2 | Tajikistan | 2 | 2 | |||
| French Polynesia | 2 | 2 | Paraguay | 2 | 2 | Tanzania, United Republic of | 2 | 2 | |||
| French West Indies | 2 | 3 | Peru | 2 | 2 | Thailand | 2 | 2 | |||
| Gabon | 2 | 2 | Philippines | 2 | 2 | Togo | 2 | 2 | |||
| Gambia | 2 | 2 | Poland | 1 | 1 | Tonga | 2 | 2 | |||
| Georgia | 2 | 2 | Portugal | 1 | 1 | Trinidad and Tobago | 2 | 2 | |||
| Germany | 1 | 1 | Puerto Rico | 2 | 2 | Tunisia | 2 | 2 | |||
| Ghana | 2 | 2 | Qatar | 2 | 2 | Turkey | 2 | 2 | |||
| Gibraltar | 1 | 1 | Reunion | 1 | 1 | Turkmenistan | 2 | 2 | |||
| Greece | 1 | 1 | Romania | 1 | 1 | Turks and Caicos Islands | 2 | 2 | |||
| Greenland | 2 | 2 | Russia | 2 | 2 | Uganda | 2 | 2 | |||
| Grenada | 2 | 2 | Rwanda | 2 | 2 | Ukraine | 2 | 2 | |||
| Guadeloupe | 1 | 1 | Saba (Netherlands Antilles) | 2 | 3 | United Arab Emirates (UAE) | 2 | 2 | |||
| Guatemala | 2 | 2 | Saint Barthelemy | 2 | 2 | United States of America (USA) | 2 | 2 | |||
| Guernsey | 1 | 1 | Saint Kitts and Nevis | 2 | 2 | Uruguay | 2 | 2 | |||
| Guinea | 2 | 2 | Saint Lucia | 2 | 2 | US Virgin Islands | 2 | 2 | |||
| Guyana | 2 | 2 | Saint Martin | 1 | 1 | Uzbekistan | 2 | 2 | |||
| Haiti | 2 | 2 | Saint Vincent and the Grenadines | 2 | 2 | Vanuatu | 2 | 2 | |||
| Honduras | 2 | 2 | San Marino (Italy) | 1 | 1 | Vatican City | 1 | 1 | |||
| Hong Kong (China) | 2 | 2 | Saudi Arabia | 2 | 2 | Venezuela | 2 | 2 | |||
| Hungary | 1 | 1 | Senegal | 2 | 2 | Vietnam | 2 | 2 | |||
| Iceland | 1 | 1 | Serbia | 2 | 2 | Yemen | 2 | 2 | |||
| India | 2 | 2 | Seychelles | 2 | 2 | Zambia | 2 | 2 | |||
| Indonesia | 2 | 2 | Sierra Leone | 2 | 2 | Zimbabwe | 2 | 2 | |||
| Iran | 2 | 2 | Singapore | 2 | 3 | ||||||
| Iraq | 2 | 2 | Sint Eustatius (Netherlands Antilles) | 2 | 3 | ||||||
| Ireland | 1 | 1 | Sint Maarten (Netherlands Antilles) | 2 | 2 | ||||||
| Isle of Man | 1 | 1 | Slovakia | 1 | 1 | ||||||
| Israel | 2 | 2 | Slovenia | 1 | 1 | ||||||
| Italy | 1 | 1 | South Africa | 2 | 2 | ||||||
| Jamaica | 2 | 2 | South Korea | 2 | 2 | ||||||
| Japan | 2 | 2 | Spain | 1 | 1 | ||||||
| Jersey | 1 | 1 | Sri Lanka | 2 | 2 | ||||||
| Jordan | 2 | 2 | Suriname | 2 | 2 | ||||||
| Kazakhstan | 2 | 2 | Sweden | 1 | 1 | ||||||
| Kenya | 2 | 2 | Switzerland | 1 | 1 | ||||||
| Kosovo | 2 | 2 | Syria | 2 | 2 | ||||||
| Kuwait | 2 | 2 | Taiwan | 2 | 2 | ||||||
| Kyrgyzstan | 2 | 2 | Tajikistan | 2 | 2 | ||||||
| Laos | 2 | 2 | Tanzania, United Republic of | 2 | 2 | ||||||
| Latvia | 1 | 1 | Thailand | 2 | 2 | ||||||
| Lebanon | 2 | 2 | Togo | 2 | 2 | ||||||
| Lesotho | 2 | 2 | Tonga | 2 | 2 | ||||||
| Liberia | 2 | 2 | Trinidad and Tobago | 2 | 2 | ||||||
| Libya | 2 | 2 | Tunisia | 2 | 2 | ||||||
| Liechtenstein | 1 | 1 | Turkey | 2 | 2 | ||||||
| Lithuania | 1 | 1 | Turkmenistan | 2 | 2 | ||||||
| Luxembourg | 1 | 1 | Turks and Caicos Islands | 2 | 2 | ||||||
| Macau (China) | 2 | 2 | Uganda | 2 | 2 | ||||||
| Madagascar | 2 | 2 | Ukraine | 2 | 2 | ||||||
| Malawi | 2 | 2 | United Arab Emirates (UAE) | 2 | 2 | ||||||
| Malaysia | 2 | 2 | United States of America (USA) | 2 | 2 | ||||||
| Maldives | 3 | 3 | Uruguay | 2 | 2 | ||||||
| Malta | 1 | 1 | US Virgin Islands | 2 | 2 | ||||||
| Martinique | 1 | 1 | Uzbekistan | 2 | 2 | ||||||
| Mauritius | 2 | 3 | Vanuatu | 2 | 2 | ||||||
| Mayotte | 1 | 1 | Vatican City | 1 | 1 | ||||||
| Mexico | 2 | 2 | Venezuela | 2 | 2 | ||||||
| Moldova | 2 | 2 | Vietnam | 2 | 2 | ||||||
| Monaco | 0 | 1 | Yemen | 2 | 2 | ||||||
| Mongolia | 2 | 3 | Zambia | 2 | 2 | ||||||
| Montenegro | 2 | 2 | Zimbabwe | 2 | 2 | ||||||
| Montserrat | 2 | 2 | |||||||||
| Morocco | 2 | 2 | |||||||||
| Mozambique | 2 | 3 | |||||||||
| Myanmar | 2 | 2 | |||||||||
| Namibia | 2 | 3 | |||||||||
| Nepal | 2 | 3 | |||||||||
| Netherlands | 1 | 1 | |||||||||
| Netherlands Antilles | 2 | 3 | |||||||||
| New Zealand | 2 | 2 | |||||||||
| Nicaragua | 2 | 2 | |||||||||
| Niger | 2 | 2 | |||||||||
| Nigeria | 2 | 2 | |||||||||
| North Macedonia | 2 | 2 | |||||||||
| Norway | 1 | 1 | |||||||||
| Oman | 2 | 2 | |||||||||
| Pakistan | 2 | 2 | |||||||||
| Panama | 2 | 2 | |||||||||
| Papua New Guinea | 2 | 2 | |||||||||
| Paraguay | 2 | 2 | |||||||||
| Peru | 2 | 2 | |||||||||
| Philippines | 2 | 2 | |||||||||
| Poland | 1 | 1 | |||||||||
| Portugal | 1 | 1 | |||||||||
| Puerto Rico | 2 | 2 | |||||||||
| Qatar | 2 | 2 |
Daily charges in Go Roam destinations
For a fixed daily charge, set out in this table, our Three Your Way Plans allow you to use your UK allowance in any of our Go Roam destinations to contact a UK number (starting 01, 02, 03 or a standard UK mobile) - subject to our Fair Usage policy. Republic of Ireland and Isle of Man are excluded from the daily roaming charge. These charges won't apply if you have roaming passes available (such as any included in your plan, or those which you have purchased as Add-ons).
| Where you are roaming | Daily charge to unlock your UK allowance |
|---|---|
| Go Roam in Europe | £2 |
| Go Roam Around the World | £5 |
| Go Roam Around the World Extra | £7 |
Add-ons may reduce the cost of using your device abroad by avoiding the daily roaming charge. See the appropriate section in this guide for details of Roaming Add-ons.
Daily Go Roam Passes
Your plan may include a number of Daily Go Roam Passes. These passes are valid for use throughout the Minimum Term of your plan, after which they will automatically expire.
Charges whilst roaming in Go Roam destinations
The table below shows the charges for roaming in Go Roam destinations if you don't have any inclusive allowance or if you have used your allowance.
| Where you are calling from? | Data | Voice calls/texts back to the UK | Voice calls/texts to Go Roam in Europe | Voice calls/texts to Go Roam Around the World | Voice calls/texts to Go Roam Around the World Extra destinations | Voice calls/texts to anywhere else in the world | Receiving voice calls | Sending MMS | Receiving texts or MMS | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Per MB | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | |
| Go Roam in Europe | 1p | 3p | 2p | 3p | 2p | £1.40 | 4p | £1.40 | 4p | £1.40 | 4p | £1.40 | 2p | Free | 65p | Free | |
| Go Roam Around the World | 1p | 3p | 2p | 3.3p | 2p | £1.40 | 2p | £1.40 | 2p | £1.40 | 2p | £1.40 | 2p | Free | 65p | Free | |
| Go Roam Around the World Extra | 1p | 3p | 2p | 3.3p | 2p | £1.40 | 2p | £1.40 | 35p | £1.40 | 35p | £1.40 | 35p | Free | 65p | Free |
Charges whilst roaming abroad in other destinations
If your allowance doesn't include roaming abroad or if you have used all your allowance, or if you don't have an allowance you will be charged according to the following table.
| Where you are calling from? | Data | Voice calls/texts back to the UK or to the same band | Voice calls/texts to Go Roam in Europe | Voice calls/texts to Go Roam Around the World (See table) | Voice calls/texts to Go Roam Around the World Extra destinations | Voice calls/texts to anywhere else in the world | Receiving voice calls | Sending MMS | Receiving texts or MMS | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Per MB | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | Per min | Per text | ||||
| 0 | n/a | 10p | 4p | 10p | 4p | £1.404 | 4p | £1.404 | 4p | £1.404 | 4p | £1.404 | 0.9p | 65p | Free | |
| 1 | 10p | £1.40 | 35p | £1.40 | 35p | £1.40 | 35p | £1.40 | 35p | £1.40 | 35p | £1.40 | 35p | 99p | 65p | Free |
| 2 | £3.00 | £2.00 | 35p | £2.00 | 35p | £2.00 | 35p | £2.00 | 35p | £2.00 | 35p | £2.00 | 35p | £1.25 | 65p | Free |
| 3 | £6.00 | £3.00 | 35p | £3.00 | 35p | £3.00 | 35p | £3.00 | 35p | £3.00 | 35p | £3.00 | 35p | £1.25 | 65p | Free |
| 4 | n/a | £3.00 | 50p | £3.00 | 50p | £3.00 | 50p | £3.00 | 50p | £3.00 | 50p | £3.00 | 50p | £1.25 | 65p | Free |
How we charge whilst you're abroad
- The daily roaming charge is automatically applied when you use any of your UK allowances in a Go Roam destination including making calls, sending texts or using data. Once triggered, the charge unlocks your UK allowance for 24 hours in Go Roam destinations. If you have set a Spend Cap, you will need to ensure that it is at a level which permits the daily charge to be applied. If this daily charge cannot be made, you will not be able to use your device in Go Roam destinations.
- Calls to standard landlines and mobile numbers made in an EU country are charged by the second and have a 30-second minimum charge unless otherwise stated in this price guide.
- Calls made in a non-EU country are charged per minute, rounded up to the next minute and have a one-minute minimum charge unless otherwise stated in this price guide.
- Calls received in a non-EU country are charged by the second and have a one-minute minimum charge.
- Voice minutes to standard landlines and mobile numbers, Texts and Data will always be consumed from an available Add-on before any available credit is used.
- If you do not have an appropriate allowance (Plan or Add-on), charges will be applied according to our Out of Allowance rates.
- To help you manage your roaming costs when travelling, we'll send you a text message about call charges and roaming rates for each country you visit.
- Calls to pick up your voicemail while you're abroad will be taken from your UK allowance when in a Go Roam destination and this may result in us applying the Daily Roaming Charge to unlock your allowance. In all other destinations these calls will be charged at the rate for a voice call back to the UK.
- Calls to us while you're abroad will be taken from your UK allowance when in a Go Roam destination and this may result in us applying the Daily Roaming Charge to unlock your allowance. In all other destinations these calls will be charged at the rate for a voice call back to the UK
- Calls to 00800 numbers are charged at 40p per minute, with a minimum call duration of 1 minute and are rounded up to the nearest second, fractions of a second are rounded up or down to the nearest second.
- Visit three.co.uk/roaming for more information.
Daily Go Roam Passes
When available on your account, these passes are activated automatically on the first use of your UK allowance in a Go Roam destination including making calls, sending texts or using data.
- Once activated, the pass will unlock your UK allowance for 24 hours.
- Notification (by text message) indicates the start and end of an unlocked period.
Our Fair Usage policy
You can use your UK allowance in any of our Go Roam destinations subject to a daily roaming charge. Your usage comes from your UK allowance. If you have a data allowance greater than 12GB, you can use up to 12GB of data each month. If you use 12GB and still have remaining data allowance available, you can continue to use your data, but this is subject to a surcharge - currently 0.3p/MB. When roaming in the Republic of Ireland, fair usage limits do not apply.
We impose a Fair Usage cap in Go Roam destinations as follows:
| Destination | Voice (minutes) | Texts (texts) | Data (GB) |
|---|---|---|---|
| Go Roam in Europe | Unlimited | Unlimited | 5,000 |
| Go Roam Around the World* | 3,000 | 5,000 | 12GB |
| Go Roam Around the World Extra* | Usage above these amounts for voice calls and texts will be charged at the rates as specified in the "Charges whilst roaming abroad" table. |
Worldwide data roaming limit
We've set up a worldwide data roaming limit of £45 (excl VAT) to stop you spending too much. If you would like this limit changed or removed, please contact Three Customer Services.
Internet and data usage abroad
The speed and availability of Internet access when abroad will depend on several factors, including which network you are roaming on and the services they have available – for example, 4G or 5G networks may not be available, in which case you may only be able to enjoy 3G speeds. Other factors which may affect the speeds that you'll experience include your distance from the nearest mast, your location in a building, local geography and the type of device you're using. Certain services such as audio and/or video streaming may be slower as a result than in the UK. For information on which countries you can roam in, visit three.co.uk/roaming
Recurring payment discount
New Three Your Way Plan customers can only join on Direct Debit, and our plans' prices include a discount for paying by this efficient means. Direct Debit is brilliant for you, as payment will be taken automatically and your account will not be suspended if you forget to pay. It is also the most efficient method for us. You should maintain your Direct Debit whilst you stay as a pay monthly customer. You can change your bank details at any time, just let us know. We cannot prevent you from cancelling your Direct Debit and if you do, you are still required to pay your bills by the due date.
We will retain your discount if you give us any of the following given means of payment provided that you simply allow us to store your selected payment method so that we can charge you on your billing date each month. Don't worry, you can swap these details at any time and on multiple occasions. If you do not permit us to store payment details you will lose the recurring payment discount. You can choose any of the following given means of payment. Simply allow us to store your payment details and you will remain eligible for the £5 monthly recurring discount.
Payment methods accepted: JCB, AMERICAN EXPRESS, Maestro, MasterCard, VISA, VISA Debit, SOLO, SWITCH, DIRECT Debit.
Other charges
Limits on third party charges
We've automatically applied limits to the amount you spend on third party digital content and premium rate calls (including directory enquiries) and texts (including SMS shortcode messages). The spend limits are £40 per single payment transaction and the cumulative sum of £240 for payment transactions made over the course of a calendar month. These limits are set by law and can't be changed. For more information, including confirmation of what types of transactions are affected, visit three.co.uk/spendlimits
Spend Caps
We ask all new and upgrading customers at point of sale if they want to set a Spend Cap on their monthly bills which applies to outside of allowance charges in the UK and whilst roaming, including the daily roaming charge in Go Roam destinations (see three.co.uk/Go-Roam). The Spend Cap does not apply to your monthly plan charge, Add-ons, insurance and Three Pay purchases (eg Google Play, App Store, Spotify). The Spend Cap can be set or changed by the customer at any time and will be applied within 7 days of the request. Visit three.co.uk/control-your-spend
Key things to note about rounding on your bill.
Our systems work to very small fractions of a penny, but we only show your charges to two decimal places on your bill to make it easier to read. To enable this, any usage charges and totals on your bill are also rounded up or down to two decimal places individually, which may affect the total of all charges once these have been aggregated to produce the sub-total before VAT. Where a usage charge or total has VAT added to it, we carry out rounding on the usage charge or total before VAT is added, and the amount of the VAT itself. The two sums are then added together to produce the final total. Where your Monthly Charge is subject to a price rise in accordance with our Terms and Conditions, the amount of the increase is rounded to two decimal places and is added to the original Monthly Charge. VAT is then calculated and added as set out above. Because of the rounding mechanism, occasionally there may be a small inconsistency between any manual calculation you may carry out and the calculations made by our systems. Due to rounding mechanisms on billing systems, there may be a +/-1p inconsistency in event charges, and when events are totalled in the invoice it could be more than +/-1p. For more information visit www.three.co.uk/support/bills-and-contracts/understanding-your-bill/about-rounding-on-your-bill The 'Total Due By' charge on your bill is based exclusively on the detailed underlying costs in our system.
Charges for other services
| Service | Charge |
|---|---|
| Text delivery report | 1.2p per request |
| Additional paper copy of invoice | Up to £5.11 per copy |
| Fully itemised paper bill | £2.50 |
| Charge for replacement SIM | Free |
| Unlock fee for Three handsets | Free |
| Change of phone number | £10.21 |
| Charge for failed/late payment | £5.11 |
Early cancellation fee
We hope you don't want to leave us but if you do decide we're not right for you before your contract ends, we will charge you a fee for leaving us early. The cancellation fee will be calculated as a lump sum equivalent to the total of the Monthly Charges remaining during the Minimum Term of your agreement less a variable discount, currently 3%. We reserve the right to vary the amount of the percentage from time to time. See calculation example below.
| Cancellation fee calculation example | |
| Monthly Charge | £25 |
| Total of Monthly charges remaining during the Minimum Term | £25 x 6 months = £150 |
| Less discount of 3% | £150 - £4.50 (3% of £150) = £145.50 |
| Cancellation fee | £145.50 |
Increase to your Monthly Charge
Each April, your Monthly Charge will increase by a fixed amount depending on your plan's data allowance. Plans 4GB or less and Smartwatch Pairing Plans will increase by £1.00 per month. Plans from 5GB to 99GB will increase by £1.25 per month. Plans 100GB or over will increase by £1.50 per month. Visit the price increase page for full details. Your monthly charge includes a £5 discount for paying by a recurring method, such as Direct Debit. The £5 monthly recurring payment discount and the annual price increase do not apply to Add-ons, out-of-allowance charges, Three Your Way device plan agreement repayments, or Three Insurance premiums. Check out our full terms.
| Monthly Charge until March 2025 | Monthly Charge from April 2025 to March 2026 | Monthly Charge from April 2026 to March 2027 |
|---|---|---|
| Price A | Price A + price increase as set out above (= Price B) | Price B + price increase as set out above (= Price C) |
We have set out an example below showing how this would work if your Monthly Charge is £30 and your data allowance is 4GB on a Pay Monthly SIMO plan meaning that your Monthly Charge will increase each April by £1 per month.
£30 £30 + £1= £31 £31 + £1= £32
To find out more about our price increases, please visit our dedicated Price Increase page here. This increase applies if you joined or upgraded on or after 8 September 2024. See our Terms for Three Services for more information Three.co.uk/terms
Your rights - complaints
Remember, if you're unhappy about any aspect of our services, you can register your complaint:
- via Live chat with a member of our Customer Relations Team at three.co.uk/support/how-to-complain;
- by calling 333 from your Three phone (0333 338 1001 from any other phone); or
- by writing to Three Customer Complaints, Hutchison 3G UK Ltd, PO Box 333, Glasgow.
We'll investigate any complaint in accordance with our customer complaints code, after which we'll contact you with the results. A copy of our customer complaints code can be viewed on our website at three.co.uk/complaints or is available upon request.
