INSTEON On/Off Dual-Outlet Owner's Manual

INSTEON Wall Outlet: On/Off Dual-Outlet

Outlet Description: The INSTEON Wall Outlet features two receptacles, each controllable independently. It includes status LEDs and On/Off & Set Buttons.

Upper Outlet: Tamper Resistant. Tap the upper outlet's set button to turn it on or off. Refer to Basic Linking and Local Programming sections for additional functions.

Lower Outlet: Tamper Resistant. Tap the lower outlet's set button to turn it on or off. Refer to Basic Linking and Local Programming sections for additional functions.

Buttons

Status LEDs: Indicate the state of the outlet (On/Off).

On/Off & Set Buttons: Used for controlling the outlet and programming.

Tools Needed for Installation

• Phillips Screwdriver
• Flathead Screwdriver
• Voltage Detector
• Wire Cutter / Stripper

Disconnect Power

Always disconnect power before installation. Contact INSTEON Support when uncertain about installation. Phone: 1-866-243-8022.

Procedure: Turn off power to your outlet at the electrical service panel (Circuit Breakers or Fuse Panel).

Step 1: Disconnect Power

Turn off power to your outlet at the electrical service panel, using either Circuit Breakers or a Fuse Panel.

Step 2: Remove the Old Outlet

Remove the old outlet and disconnect its wires. Ensure wires are stripped to approximately 1/2" (12mm).

Step 3: Reconnect Power

Turn on power at the circuit breaker or fuse panel.

Step 4: Identify Line

Use a voltage detector to identify the energized Line wire. Exercise caution as this wire is live.

Step 5: Wire-In the Outlet

Turn off power at the circuit breaker again. Connect the INSTEON Outlet's wires (Line, Neutral, Ground) to the corresponding wires in the junction box. Ensure wire nuts are secure and no exposed copper wire is visible. Additional wiring diagrams are available in the Installation Diagrams section.

Step 6: Install the Outlet

Mount the INSTEON Outlet into the junction box.

Step 7: Reconnect Power

Turn power back on to the outlet at the circuit breaker panel.

Step 8: Test the Outlet

Test the outlet by tapping one of the set buttons to turn the connected load On and Off. The status LEDs will indicate the state.

Step 9: Install Wall Plate

Complete the installation by reattaching your wall plate. For an optimal look, use an INSTEON Screwless Wall Plate. Installation of your Wall Outlet is now complete.

End-of-Run Outlet Wiring

Diagram shows incoming Line, Neutral, and Ground wires connecting to a single INSTEON outlet.

Middle-of-Run Outlet Wiring

Diagram shows incoming Line, Neutral, and Ground wires connecting to an INSTEON outlet, with outgoing wires continuing to another device.

Switched Outlet Wiring

Diagram illustrates replacing a traditional wall switch with an INSTEON Wall Outlet. It also shows how an INSTEON Wall Switch can replace a traditional switch if control is still desired.

Understanding Linking

Links are One-Way: Links created between INSTEON devices are unidirectional (e.g., Device A controls Device B, but B does not control A).

Links Remember a Device's State: A link stores the last state (On, Off, or dimmed level) of the controlled device. For example, a switch can turn a lamp dimmer to 75% brightness.

Controllers: INSTEON devices that initiate commands to control other devices are called controllers. Common controllers include sensors, switches, keypads, and the INSTEON Hub.

Responders: INSTEON devices that receive commands from controllers are called responders. Common responders include switches, keypads, plug-in modules, and LED bulbs.

Device Roles

Controller-Only: Some devices, like sensors, can only control other devices.

Responder-Only: Some devices can only receive INSTEON commands and cannot control others.

Grouping Devices & Cross Linking

Grouping Devices: Allows multiple devices to be grouped, for example, to create a virtual three-way switch configuration. This is known as Cross Linking.

Use Cross Linking: To Cross Link, turn on the devices and perform the linking process twice, once in each direction (e.g., Link Switch A to Switch B, then Link Switch B to Switch A).

Beep on Button Press

The Wall Outlet will beep each time its buttons are tapped. This feature is disabled by default.

Blink on Traffic

The Wall Outlet's LED will blink when it detects INSTEON communication. This feature is disabled by default.

Disable Local Programming

This setting prevents any programming changes using the set button or tap-and-hold functions.

Error Blink

The Wall Outlet LED indicates message status: a single red blink signifies one or more responders did not acknowledge a message, while a single green blink signifies all responders acknowledged the message. This feature is enabled by default.

LED Brightness

Adjust the brightness of the status LEDs from full brightness down to off.

Navigating the Chart

Use the set button to navigate programming options: tap to move down, press and hold to move right. LED indicators show device status (green for success, red for errors).

Programming Features

• Linking Mode: Prepares the device to link with another INSTEON device, establishing a controller/responder relationship. The device exits linking mode after a link is made.
• Multi-Linking Mode: Prepares the device to link with multiple INSTEON devices for up to 4 minutes, useful for creating scenes.
• Unlinking Mode: Allows removal of links from the device. The device exits automatically after a link is removed.
• Multi-Unlinking Mode: Allows removal of multiple links, keeping the device in unlinking mode for up to 4 minutes.

Flow Chart

A flowchart details the programming sequence for Linking Mode, Unlinking Mode, Multi-Linking Mode, Multi-Unlinking Mode, RF Beacon functions, and Factory Reset, outlining the necessary button presses and taps.

Alternate Procedure

1. Ensure the outlet is powered off at the service panel (Circuit Breakers or Fuse Panel).
2. Press and hold the upper set button on the outlet.
3. Have an assistant turn the power back on at the service panel while you continue to hold the set button.
4. Wait for the outlet to emit a long beep, then release the set button. The outlet will double-beep to confirm the reset.

Your Wall Outlet has been restored to factory settings.

Specifications

Troubleshooting

The LED lights on the Wall Outlet are not illuminated

Possible Cause: Outlet is not receiving power or status LEDs have been disabled.

Troubleshooting Steps:

• Verify power is flowing to the outlet. Ensure the circuit breaker is on and wire connections in the junction box are secure with no bare wire visible.
• If the outlet functions and controls devices, use software or the Local Programming Flowchart to adjust the status LED behavior. LED brightness can be dimmed to appear off via INSTEON Hub or central controller software.

Unable to add the Wall Outlet to a scene as a controller or a responder

Possible Cause: Powerline noise from large appliances, power strips, or electronic devices may interfere with the INSTEON signal.

Troubleshooting Steps:

• Check if the outlet is downstream of a GFCI outlet, which can filter INSTEON signals. Investigate alternative wiring if this is the case.
• If large appliances (refrigerators, air conditioners) coincide with issues, install a noise filter at the offending device. Disconnect suspect devices to test.
• Small electronics with AC/DC power supplies can generate noise. Disconnect devices like speaker docks or small stereos to test. Install noise filters if they resolve the issue.
• Ensure the outlet is within signal range of other INSTEON devices. Consider a Range Extender if necessary.

The Wall Outlet is slow to respond to commands from a controller

Possible Cause: The controller may be repeating commands for devices removed from the network, slowing down the network.

Troubleshooting Steps:

• If INSTEON devices were removed from the network, their links must be removed from the controller. Use software to examine the controller's database or manually remove links.
• If missing devices cannot be identified, perform a factory reset on the controller. This removes all links but requires reconfiguration of scenes and properties.

The connected light turned on by itself

Possible Cause: An unintended link exists between another INSTEON device and the Wall Outlet.

Troubleshooting Steps:

• Use software to examine the Wall Outlet's links and remove any stray controller links.
• If the controller cannot be identified, perform a factory reset on the Wall Outlet, which will require reconfiguring its scenes and properties.

Using a controller, the Wall Outlet will turn off but not turn on

Possible Cause: The outlet was linked with the load set to 'Off'.

Troubleshooting Steps:

• Ensure the outlet's connected load is 'On' and re-link the device to your INSTEON controller. This new link will overwrite the previous 'off' link.

The Wall Outlet does not respond to button taps or controller links

Possible Cause: A power surge or excessive powerline noise may have caused the outlet to stop responding.

Troubleshooting Steps:

• Temporarily disconnect power to the outlet at the service panel for about 10 seconds, then restore power and test.
• If the issue persists, a factory reset may be required. Follow the Local Programming procedures to reset the device and reconfigure its scenes and properties.

After installing the Wall Outlet, the switch produces a long, continuous beep

Possible Cause: Incorrect wiring.

Troubleshooting Steps:

• Turn off power and verify all wire connections in the junction box are secure, with no bare wire. Ensure correct wire identification (Line, Neutral) using a voltage detector or multimeter if necessary. Consult an electrician if unsure.

Certifications and Warnings

This product is designed for 120VAC, 50Hz or 60Hz, single-phase powerlines only. Use indoors or in an outdoor-rated box.

The product may become warm during operation; this is normal and within approved limits. Ensure adequate ventilation.

Each INSTEON product has a unique INSTEON I.D. on its label.

To reduce the risk of overheating or equipment damage, do not exceed specified maximum load capacities or use in locations with electrical specifications outside the product's range. If the device supports dimming, avoid dimming inductive loads like fans or transformers, as this may cause damage. Consult the load device manufacturer if dimming is not recommended.

The digital circuitry complies with FCC Part 15B limits for Class B digital devices, designed for reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy. If not installed per instructions, it may cause interference. If interference occurs, try re-orienting the receiving antenna, increasing distance between devices, connecting to a different circuit, or consulting a dealer/technician.

WARNING: Unauthorized modifications may void the user's authority to operate the equipment.

French Translation of FCC Compliance: Cet appareil a été testé et s'avère conforme aux restrictions relatives aux équipements numériques de classe B, d'après l'article 15 des règlements du Conseil supérieur de l'audiovisuel américain (FCC). Ces restrictions ont été instaurées pour offrir une protection raisonnable contre les interférences nuisibles au sein d'une installation résidentielle. Cet appareil génère, utilise et peut émettre des fréquences radio et s'il n'est pas installé selon les instructions, peut nuire aux radiocommunications. Toutefois, rien ne garantit que des parasites ne surviendront pas dans une installation particulière. Si cet appareil cause des interférences nuisibles à la réception du téléviseur ou de la radio, ce que vous pouvez déterminer en ouvrant et en fermant votre appareil, nous vous invitons à essayer l'une des mesures correctives suivantes : Réorientez l'antenne de réception installée sur l'appareil qui manifeste les parasites. Éloignez l'appareil du composant qui reçoit les ondes. Branchez l'appareil dans une prise de courant CA différente de celle du composant qui reçoit les ondes. Au besoin, consultez votre marchand électronique ou un technicien spécialisé dans le service des radios/téléviseurs pour des suggestions supplémentaires.

Product Warranty

Limited Warranty: INSTEON warrants this product to the original consumer purchaser for two years from the date of purchase against defects in material and workmanship. The warranty does not cover misuse or neglect. If defective, INSTEON will repair, replace, or refund the purchase price at its option. Proof of purchase and an explanation of the defect are required. Contact INSTEON at 866-243-8022 for an RMA# and return instructions.

Limitations: This warranty is exclusive and in lieu of all other warranties, express or implied. Any implied warranty is limited to the two-year duration of this express warranty. INSTEON is not liable for special, incidental, or consequential damages. Some states may have different warranty limitations.

Home automation devices should be viewed as conveniences, not sole methods for home control. Verify device states manually for optimal use.

Protected under U.S. and foreign patents (see www.insteon.com/patents). ©2014 INSTEON. Rev 08.09.14.