BISSELL Pet Stain Eraser

Product Overview

• 1. Removable Nozzle
• 2. Scrubbing Brush
• 3. Formula Tank
• 4. Tank Release Latch
• 5. Dirty Water Tank
• 6. Battery Status Indicator Lights
• 7. Power Switch
• 8. Spray Trigger
• 9. Battery Charging Port

Important Safety Instructions

WARNING: READ ALL INSTRUCTIONS BEFORE USING YOUR BISSELL® PET STAIN ERASER CORDLESS HAND-HELD DEEP CLEANER. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. When using an electrical appliance, basic precautions should be observed.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Use only the type and amount of liquids specified.
• Unplug charger when not in use and before servicing.
• Always connect to a proper electrical socket.
• Do not expose to rain. Store indoors.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in the user guide.
• Use only manufacturer's recommended attachments.
• Do not use with damaged charger, cord or plug.
• Do not immerse in water or liquid.
• If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and have it repaired at an authorized service center.
• Keep charger away from heated surfaces.
• Do not unplug charger by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle charger, including charger plug and charger terminal with wet hands.
• Do not put any object into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Use extra care when cleaning on stairs.
• Turn OFF all controls before plugging or unplugging appliance.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
• Do not use appliance in an enclosed space filled with vapors given off by oil-based paint, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use a flammable or combustible liquid.
• Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.
• Do not use appliance that is damaged or modified.
• Do not expose appliance to fire or excessive temperature.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions.
• Have servicing performed by a qualified repair person using only identical replacement parts.
• Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
• Keep the temperature range of between 4-40°C/40-104°F when charging battery, storing machine or during use.
• Only use with the following chargers: SIL Model SSA-100060US, E-tek Model ZD0006C100063USE, or SUNWARD Model AD12BUH100063.

SAVE THESE INSTRUCTIONS FOR FUTURE USE. THIS MODEL IS FOR HOUSEHOLD USE ONLY.

Warranty

2-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-844-383-2630 for complete warranty information.

What's in the Box?

Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

• Pet Stain Eraser™
• Charger Plug/Cord
• Round Bristle Brush
• Window Tool (Select Models)

Charging the Battery

If you need additional help charging your battery, head to support.BISSELL.com.

Battery Status | Light Status

100% | [Lights]

99% -66% | [Lights]

65% -33% | [Lights]

32% - 1% | [Lights]

0% | [Lights]

1. Before charging, make sure machine is OFF and the Battery Status Indicator Lights are not illuminated. Insert the charging adapter plug into the charging port on the handle near the base of the machine. NOTE: There is a door covering the charging port that will automatically slide out of the way when the charging adapter is inserted.
2. Plug the adapter into a wall outlet. For maximum run time, charge the machine 4 hours prior to use.
3. The battery status indicator lights will illuminate when charging.

NOTICE: Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void the warranty. Chemical spot cleaners or solvent-based soil removers also should not be used. These products may react with the plastic materials used in your cleaner, causing cracking or pitting.

Cleaning Formula

Find more formulas at BISSELL.com.

Keep plenty of genuine BISSELL® Spot & Stain Cleaner formula for portable spot cleaning machines on hand so you can clean whenever it fits your schedule.

Note: Always use genuine BISSELL cleaning formulas.

Formula | Boost

BISSELL Professional Spot & Stain + Oxy | BISSELL 2X Pet Stain & Odor | BISSELL Pet Oxy Boost | BISSELL Oxy Boost | BISSELL Pro Boost

Filling the Formula Tank

For additional tips and tricks on filling your Formula Tank visit support.BISSELL.com.

1. Pull the tank away at an angle to remove it from the machine.
2. Twist and remove the tank cap.
3. Add formula to the indicated fill line on the Formula Tank. NOTE: No water is needed when using BISSELL Portable Deep Cleaning Formula.
4. If desired, add 1/2 ounce of BISSELL BOOST Formula to 2X Pet Stain & Odor formula.
5. Twist to replace the cap on the tank.
6. Return the tank to the machine and make sure it is fully seated.

Spot Cleaning Carpet & Upholstery

You'll also find helpful stain removal videos and tips on support.BISSELL.com.

1. Push Power Switch to turn the machine ON. Battery status lights will illuminate to show how much battery remains.
2. Hold the machine above soiled surface and press the trigger to spray formula.
3. For stubborn spots, use brush to gently scrub soiled area while continuing to spray formula.
4. For maximum suction performance, tilt machine upward and press nozzle down firmly on cleaning surface.

IMPORTANT: Check the manufacturer's tag before cleaning upholstery. “W” or “WS” on the tag means you can use your Pet Stain Eraser™. If tag is coded with an “S” (with diagonal strike-through), or says “Dry Clean Only,” do not proceed. If manufacturer's tag is missing or not coded, check with your furniture dealer.

WARNING: Keep spray away from face. Failure to do so may result in personal injury.

Window Cleaning (select models)

For more tips on how to use or purchase the Window Tool, visit support.BISSELL.com.

This machine is safe to use with any off-the-shelf ammonia-based window cleaning solutions. Do not attempt to use any other types of cleaning fluids, as it may damage your machine and void your warranty.

Attach Window Cleaning Tool

1. Remove scrubbing brush by pushing tab up and pulling gently.
2. Attach Window Cleaning Tool by first securing on the clear nozzle. Then rotate tool until it clicks into place.

Choose Your Cleaning Method

Method 1: Fill Formula Tank with Window Cleaner (not included)

1. Rinse tank to remove any previous contents. Fill with window cleaner (not included).
2. Hold machine vertically in front of window. Press Spray Trigger to spray cleaner. Release and use the sponge to gently scrub.

Method 2: Spray Window Cleaner onto Window

1. Spray window cleaning solution directly on the window.
2. With Spray Trigger released, use the sponge on the tool to gently scrub.

Squeegee the Window

1. With trigger released, tilt machine down to engage the squeegee. Clean with complete vertical strokes and work across entire window.
2. When cleaning, ensure squeegee is against window for optimal suction and hold machine in upright position.

Emptying the Dirty Water Tank

We have additional tips for maintaining your machine at support.BISSELL.com.

1. Ensure the machine is OFF and set upright on a flat surface. Push up on the release button located on the top of the Dirty Water Tank.
2. Carefully remove the tank from the machine and carry to a sink. To prevent spills, hold tank vertically after removing.
3. To empty, pull tab at the end of the tank and empty to remove the dirty water. Rinse out the tank with clean water after emptying.
4. Close the tank plug and return tank to the machine. Ensure the tank is secure before use.

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger before performing maintenance or troubleshooting.

Cleaning the Nozzle and Brush

For more tips on how to maintain your machine, visit support.BISSELL.com.

1. The front nozzle of the machine removes for easy cleaning of dirt and debris. Remove the Formula Tank and locate the latch at the top of the nozzle. Pull tab and rotate back to separate from machine.
2. Rinse nozzle with clean water and check spray nozzle for dirt or debris.
3. Replace the front nozzle by hooking lower edge onto machine and snapping into place. Then place the Formula Tank back on the machine. Note: Ensure nozzle clicks into place and that it's properly installed prior to replacing Formula Tank. If nozzle does not click, then the seal isn't made and will significantly reduce suction.
4. Ensure the machine is OFF and set upright on a countertop or flat surface. Remove the Scrubbing Brush by lifting the tab up and pulling gently to release.
5. Rinse brush with clean water and check brush for debris. Once cleaned, insert brush by aligning the top of the brush into the machine and snap into place. Ensure it is secure before using.

Storing Your Machine

For more helpful maintenance tips, check out support.BISSELL.com.

Before storing your machine, ensure Dirty Water Tank is empty. Machine should not be left on its side with water in the Dirty Water Tank. Store your machine in a protected, dry area.

NOTICE: To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal components may result.

WARNING: To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger before performing maintenance or troubleshooting.

Disposing of the Batteries

To see a video of how to remove the batteries, check out support.BISSELL.com.

Before proceeding, ensure that:

• the machine is disconnected from the charger
• the Formula Tank, Dirty Water Tank, nozzle and brush have been removed from machine (see removal instructions on pages 4, 7-8)
• you have a flat-head and Phillips screwdriver, required for disassembly

1. Remove the cover on the base of the machine by using a flat-head screw driver.
2. Remove the screw near the LED window using a Phillips-head screwdriver. Then, remove entire top handle portion from machine by using a flathead screwdriver.
3. Using a Phillips-head screwdriver, remove seven screws in the locations referenced in the image.
4. Remove product rating label. Pull open the housing on the base of the machine in opposite directions. Disconnect and remove the entire battery assembly. Keep battery assembly together – DO NOT separate individual batteries.

NOTE: Disconnecting the battery will destroy the appliance and invalidate the warranty.

WARNING: This product contains lithium-ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of lithium-ion batteries is required. For removal of the batteries in your Pet Stain Eraser™, see instructions on this page. For specific disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit Call2Recycle.org.

Troubleshooting

Below are some of the issues you may run into. If you don't see the issue you're experiencing below, visit support.BISSELL.com.

Other maintenance or service not included in the manual should be performed by an authorized service representative.

But wait, there's more!

Join us online for a complete guide to your new product, including troubleshooting, product registration, parts and more. Go to support.BISSELL.com.

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