Warranty & Support
YOUR WARRANTY
All warranty claims are subject to JLab Audio authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.
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Reach out to us at support@jlabaudio.com or visit jlabaudio.com/contact
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First Time Setup
1. Auto-Connecting Earbuds
A. Take earbuds out of the charging case and remove stickers.
B. Press and hold both touch sensors 3+ seconds to turn ON. The left earbud turns solid white and the right earbud blinks blue/white, indicating it is ready to pair to your device.
[Visual description: Diagram shows earbuds being removed from case, then pressing and holding the touch sensor area for 3+ seconds.]
2. Connecting to Bluetooth
Select "JLab JBuds Air Sport" in your device's Bluetooth settings. A voice prompt "Bluetooth connected" followed by solid white lights on the earbuds will indicate you are connected.
[Visual description: Screenshot of a smartphone Bluetooth settings menu showing "JLab JBuds Air Sport" as a connected device.]
Adding New / Additional Bluetooth Devices:
Turn OFF Bluetooth from any previously connected device. Turn ON Bluetooth from the new device. Take earbuds out of the case. Earbuds will automatically enter Bluetooth Pairing. Select "JLab JBuds Air Sport" in the device settings to connect.
In the Box
Earbuds: Left and Right earbuds with touch sensors and indicator lights.
Eartips: Includes sizes S, M, L, and Cloud Foam tips for optimal fit and sound quality.
Charging Case: Features USB charge input and charge indicator lights.
[Visual description: Illustration showing the earbuds, various eartip sizes, and the charging case with its ports and lights.]
Button Functions
Left Earbud Functions
- Volume Down: Single tap
- SIRI (iOS) or "OK GOOGLE" (ANDROID): Double tap
- Track Back: Press & hold 1+ second
- EQ Change: Triple tap (JBuds Air Sport will cycle through 3 EQ settings)
- Power ON: Press & hold 3+ seconds
Right Earbud Functions
- Volume Up: Single tap
- Play / Pause: Double tap
- Track Forward: Press & hold 1+ second
- Answer Call: Single tap
- Hang Up Call: Double tap
- Reject Incoming Calls: Press & hold 1+ second
- Be Aware On/Off: Triple tap
- Power ON: Press & hold 3+ seconds
Voice Prompts
- "Hello": Power ON
- "Earbuds joined": Earbuds paired to each other
- "Ready to Pair": JBuds Air Sport are ready to pair to Bluetooth device
- "Bluetooth Connected": Earbud is connected to device
- "Battery Full": 100-80%
- "Battery Medium": 80-20%
- "Low Battery": Less than 20% (will play when power decreases to 10%)
- "Goodbye": Power OFF
Turn Off Earbuds Without Charging Case:
Enter your Bluetooth device settings and disconnect the JBuds Air Sport. Earbuds will power OFF after 3 minutes.
Equalizer Modes
Triple tap the left earbud for different EQ settings. Voice prompts will indicate the selected EQ setting (JBuds Air Sport will cycle through 3 EQ settings):
- JLab SIGNATURE: JLab C3™ signature sound with amplified bass and vocals.
- BALANCED: Even sound with no additional enhancements.
- BASS BOOST: Amplified bass and sub-bass.
[Visual description: Icons representing the three EQ modes: JLab Signature, Balanced, and Bass Boost.]
Charging
Charging Earbuds
1. Placing the earbuds in the charging case will power them off and start charging. Blue indicator lights on the earbuds show they are charging and will turn off when fully charged.
[Visual description: Illustration showing earbuds placed in the charging case, with indicator lights.]
Charging Case
Connect the JBuds Air Sport charging case to a computer or USB 5V 1A (or less) output device. Lights pulse white while charging and turn solid white when fully charged.
[Visual description: Illustration showing the charging case connected via USB cable to a power source, with indicator lights.]
Fitting
[Visual description: A three-step diagram illustrating how to properly insert and fit the earbuds into the ear for a secure and comfortable fit.]
Troubleshooting
No Audio in Left Earbud or Earbuds Disconnect from Each Other (Manual Reset)
- Enter your Bluetooth device settings and "forget" the JBuds Air Sport.
- Open the charging case door and leave both earbuds inside. Starting with ONE earbud, quickly tap the touch sensor 4 times. The light will blink blue 4 times then turn solid blue. Leave the earbuds in the charging case.
- Repeat step 2 with the other earbud. Quickly tap the touch sensor 4 times. The light will blink blue 4 times then turn solid blue.
- Take both earbuds out of the charging case and keep them within 2 inches of each other. Wait for the left earbud to turn solid white and the right to blink blue/white. You are now ready to pair to your Bluetooth device.
[Visual description: Diagrams A, B, C1, and C2 illustrate Bluetooth settings, device pairing, and touch sensor interactions during the reset process.]
Bluetooth Device Does Not Connect/Reconnect
- Enter your Bluetooth device settings and "forget" the JBuds Air Sport.
- Turn OFF then ON Bluetooth on your device.
- Take the earbuds out of the case. Wait for the left earbud to turn solid white and the right to blink blue/white.
- Select "JLab JBuds Air Sport" in your device settings to reconnect.
Instructional videos are available at: JLABAUDIO.COM/MANUALS
Quick Tips
- The Bluetooth connection is established from the right earbud. For the most stable connection, keep your device near your right hand side or in your right pocket.
- If you prefer to wear only one earbud, you must wear the right earbud, as this is the main earbud connected to Bluetooth.
- Choosing the correct ear tip makes a significant improvement in audio quality due to the proper seal for the driver. Test all ear tips for best results.
- Only ONE Bluetooth device can be connected at a time. Turn off Bluetooth on unwanted devices and turn on Bluetooth on your chosen device to connect.
Warning
Fully dry off the earbuds before placing them in the charging case. If the earbuds are damp or wet, this will cause damage to the charging case. The warranty will be voided if the charging case shows damage by water/sweat.
Cautions
- Avoid extreme heat, cold, and humidity.
- Avoid dropping or crushing the earbuds.
- Wax may build up in the earbud tips, lowering the sound quality. Carefully remove the wax with a cotton swab or other small tool to improve the sound quality.
- If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.
- If you experience regular discomfort while using this product, discontinue use and consult your physician.
- Treat your earbuds as you would a nice pair of sunglasses and keep them in a safe location when not in use.
FCC Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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