Kramer VIA GO3 Quick Start Guide
For Installer
This guide helps you install and use your VIA GO3 for the first time. Go to www.kramerav.com/product/VIA_GO3 to download the latest user manual and check for firmware upgrades.
Step 1: Check what's in the box
- VIA GO3 Collaboration Device
- 1 Power cords for US and EU
- 1 VESA mounting bracket
- 1 VESA screw set
- 1 Quick start guide
Step 2: Get to know your VIA GO3
The VIA GO3 device features several ports for connectivity:
# | Feature | Function |
---|---|---|
1 | 3 x USB DEVICE 3.0 Connector | Connect to a USB device, for example, a USB speaker. |
2 | Power Button with LED | Press to power ON or turn OFF the device. |
3 | Power Connector | Connect to the 12V DC power supply. |
4 | 1 x HDMI OUT Connector | Connect to an HDMI sink. |
5 | RJ-45 Connector | Connect to a LAN (default mode). |
Note: The following ports are unavailable and covered by rubber covers: 1. HDMI OUT 2, 2. USB-C, 3. Analog audio.
Step 3: Mount VIA GO3
The VIA GO3 can be installed on a flat surface/wall, rear of a monitor, or rack mount using the included VESA mounting bracket and screw set.
Mount VIA GO3 to the Mounting Bracket: Attach the mounting bracket to the VIA GO3 with 2 screws. This step is required for all mounting options.
Mounting Options:
- To Mount to a Flat Surface / Wall: Secure the mounting bracket to a flat surface/wall with dedicated screws.
- To Mount to rear of monitor: Secure the mounting bracket to VESA holes located on the rear of the monitor.
- To Mount to a Rack Mount: Secure the mounting bracket(s) to the rack mount with dedicated screws.
Step 4: Connect inputs and outputs
Always switch OFF the power on each device before connecting it to your VIA GO3.
- Connect a USB device.
- Connect an HDMI display.
- Connect to the LAN (default mode).
To use a Kramer active optical pluggable HDMI cable with your VIA GO3, contact your local Kramer office. To achieve specified extension distances, use recommended Kramer cables available at www.kramerav.com/product/VIA_GO3. Using third-party cables may cause damage!
Step 5: Connect power
Connect the 12V DC power adapter to VIA GO3 and plug it into the mains electricity.
Caution: There are no operator serviceable parts inside the unit. The device is intended to be installed at a height of 2 meters or less.
Warning: Use only the Kramer Electronics power adapter provided with the unit. Disconnect the power and unplug the unit from the wall before installing.
See www.KramerAV.com for updated safety information.
Step 6: Configure VIA GO3
VIA is generally pre-installed and should work out of the box once connected to the network. For custom settings, logging into the Gateway web interface is necessary.
To open the VIA Gateway web interface: Connect the VIA box to the local network.
Login to VIA:
- Open a Chrome browser and browse to the GO3 IP address; the Welcome page will open.
- Click Manage Gateway Settings on the upper right corner.
- Enter the Username (default =
su
) and Password (default =supass
) and click Login. - The VIA Dashboard will open, providing quick links for common tasks.
The VIA Dashboard displays device information such as Model, OS Type, Firmware Version, Network Settings (IP Address, Host Name), and System Uptime.
Configure VIA Network
Change Hostname or Change network DHCP / Fixed IP
1. Click Change Host name in the Dashboard's Quick Links, or click Network Settings in the navigation pane to open the Network Settings > LAN Settings screen.
2. Enter the hostname or network IP information, then click Apply. VIA may reboot to apply changes.
Activate VIA WIFI Access Point
1. Click Wifi Settings in the Dashboard's Quick Links, or navigate to Network Settings > WIFI.
2. Activate the WIFI Settings slider to enable Wi-Fi fields.
3. Click Apply. VIA will reboot to apply the settings.
VIA Settings
Personalize VIA settings like appearance, time zone, and security.
- Click VIA Settings in the navigation panel.
- Click the Duplicate icon on the default template.
- Click Publish to set the duplicate template to “Active”.
Common VIA Settings Adjustments
Change Room name
1. Click Edit Room name in the Dashboard's Quick Links or navigate to VIA Settings > System tab.
2. Use the Host name or click “Custom” to enter a desired room name. 3. Click Save & Publish.
Set Audio Settings
1. Click Audio Settings in the Dashboard's Quick Links or navigate to VIA Settings > Audio tab.
2. Select the required “Audio Output” device and click Save & Publish.
Set NTP & Date / Time
1. Click NTP & Date/Time in the Dashboard's Quick Links or navigate to VIA Settings > Date / Time & NTP tab.
2. Select the date format, time zone, and enter the NTP Server's IP. Click Save & Publish.
Set Miracast / Airplay
1. Click Add Miracast / Airplay in the Dashboard's Quick Links or navigate to VIA Settings > Presentation tab.
2. Enable Miracast Settings by moving the slider right.
3. Click Save & Publish.
VIA Screen Editor
Create personalized VIA Screen templates using the Screen Editor.
- Click VIA Screen Editor in the navigation panel to open the layout list.
- Click Add Screen Layout to start a new screen layout.
- Drag and drop VIA default wallpaper or upload custom wallpaper.
- Drag and drop widgets from the left panel to build the display.
- Click a widget to open its Properties window and adjust settings.
Specifications are subject to change without notice at www.kramerav.com.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
For User
This guide helps you install and use your VIA GO3 for the first time. See the latest user manuals at https://www.kramerav.com/product/VIA_GO3.
Step 1: Connect your personal device to the proper network
Connect your personal device to the same Wi-Fi or LAN network as the VIA GO3 in your meeting room.
Step 2: Run or Download the Kramer VIA app
For Mac or PC:
- Enter the Room Name or IP of the VIA GO3 in your computer's browser. The Welcome page appears.
- Click Run VIA to execute the Kramer VIA app without downloading.
- Click Install VIA to download the Kramer VIA app onto your computer.
For iOS or Android devices: Download and install the free Kramer VIA app from Apple App Store or Google Play.
Step 3: Join the meeting using Kramer VIA App
- Open the Kramer VIA app and select the room or IP to connect to. If your site requires a Room Code, the Room Code window will appear.
- In the Room Code field, enter the 4-digit code as it appears on the Main Display.
- You are logged into the VIA meeting. The VIA App screen appears on your device screen.
Step 4: Using VIA
- Select what you want to share:
- Screen – Share your screen.
- App – Share a window or a third-party app.
- Media – Share (stream) a media file.
- Click SHARE: The SHARE button becomes the STOP button. Your screen, app, or media will be displayed to meeting participants.
- Click STOP to end sharing.
Step 5: VIA GO3 Features
- ? Wireless Connection
- ? Powerful Content Security
- ▶️ Video Streaming
- ? Mobile Mirroring
- ⚙️ VIA Site Management (VSM)
- ?️ Digital Signage
- ? Calendar Integration
- ?️ VIA Pad Compatible
- ▶️ Integrated YouTube Player
- ? Do Not Disturb (DND)
SIMPLIFIED EU DECLARATION OF CONFORMITY
Kramer Electronics declares that the radio equipment type VIA GO³ is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available via the Resources tab on the product page at https://www.kramerav.com/product/VIA_GO3.