EVERCROSS EV2 Hoverboard with Seat Attachment

Contacting EVERCROSS Support

If you encounter issues or have questions, please follow these steps to contact support:

1. Log in to your Amazon account.
2. Navigate to "Your Orders".
3. Select "Problem with order" for the relevant purchase.
4. Click the "Ask a Question" button and choose your topic.
5. Select "Contact seller".

If you purchased EVERCROSS products through other platforms or channels, please find the corresponding seller contact support. For direct inquiries, you can reach out to support@evercross.eu.

Safety First: Helmets Save Lives!

Always wear a properly fitted helmet that complies with safety standards when riding your hoverboard. Ensure the helmet covers your forehead for maximum protection.

Incorrect Fitting: Forehead is exposed and vulnerable to serious injury.

Correct Fitting: Helmet covers the forehead.

General Warnings and Introduction

WARNING: PLEASE READ THE USER MANUAL THOROUGHLY. Failure to follow basic instructions and safety precautions can lead to device damage, property damage, serious bodily injury, or death.

Thank you for purchasing the EVERCROSS EV2 Hoverboard. This manual provides essential operating instructions and precautions for safe use. Please read it carefully and retain it for future reference.

• To avoid dangers from collisions, falls, and loss of control, learn to ride the EV2 safely.
• Operating skills can be learned by reading this manual and watching instructional videos.
• All users are responsible for consequences arising from violating warning contents or prompt operations.

Important Precautions:

• Use only the supplied charger with this hoverboard.
• Do not ride on icy or slippery surfaces.
• Store the EV2 in a dry, ventilated environment.
• When transporting the EV2, avoid violent crashes or impacts.

Operating Principles

The EV2 hoverboard utilizes digital electronic gyroscopes and acceleration sensors to maintain balance and control motion based on the rider's center of gravity. A control system drives the motors located within the wheels. The device features a built-in inertia dynamic stabilization system that assists with forward and backward balance, but not during turns.

TIP: To increase stability during turns, shift your weight to counteract centrifugal force, especially at higher speeds.

WARNING: Any EV2 Hoverboard that does not work properly can cause loss of control and falls. Inspect the entire device thoroughly before every ride and do not ride until any problems are corrected.

Specifications

Warm Tips: The above data may vary depending on riding conditions, rider weight, climate, and/or proper maintenance.

Introduction

The EV2 hoverboard is a personal transporter. EVERCROSS technology and production processes undergo strict testing for each EV2. Riding without following this manual may lead to device damage or bodily injury.

This manual provides information for the safe operation and maintenance of your EV2. Please read it thoroughly before riding.

Package Contents:

• EVERCROSS - EV2 Hoverboard
• Charge Adapter
• Operation Manual
• Hoverboard Seat Attachment

Features and Parts:

1. Fender

2. Left Foot Mat

3. LED Status Indicator

4. Power/Battery Indicator

5. Right Foot Mat

6. Non-Pneumatic Solid Tires

7. LED Light

8. Charge Port (Located in rear)

9. Power Button (Located in rear)

10. Protective Chassis Casing

EV2 Hoverboard Seat Attachment

Parts of the Seat Attachment:

1. Seat

2. Handle Bar (Right)

3. Pedal Mounts

4. Adjustable Strap

5. Handle Bar (Left)

6. Frame Base

7. Twist Knob

8. Frame Extension

9. Foot Rests

10. Swivel Wheel

Seat Attachment Specifications:

• Compatibility: Most Self-Balancing Scooters and Hoverboards
• Max Load: See max load of your self-balancing scooter
• Max Speed: See max speed of your self-balancing scooter
• Seat Material: PP

Box Contents:

• 1x Kart seat
• 2x Handles
• 1x Frame (2 parts)
• 1x Adjustment knob
• 2x Velcro straps
• 4x Bolts (Type A)
• 4x Bolts (Type B)

Assembling the Seat Attachment

If you have questions or concerns, contact the EVERCROSS Customer Service Team at support@evercross.eu.

Assembly Steps:

1. Mount the handles: Attach the handles to the frame on both sides using the nuts (A) and bolts (B).
2. Fasten the adjustment knob: Secure the adjustment knob into the frame and feet frame.
3. Mount the seat: Attach the seat onto the frame.
4. Final Check: Your EV2 Hoverboard Seat Attachment is now completely assembled.

Installing Your EVERCROSS EV2 Hoverboard with Seat Attachment

Ensure the Seat Attachment is fully assembled before proceeding. Refer to the 'Assembling the Seat Attachment' section if needed.

Installation Steps:

1. Attach Sensor Foam Pads and Pedal Mounts: Install 4 sensor foam pads under each pedal bracket. Place the pedal mounts onto the foot pedals of your hoverboard with the front wheel facing forward. Center the pedal mounts on the foot pedals. Ensure foam pads are attached to the bottom of the pedal mounts to prevent the seat from touching the hoverboard's footpad sensors.
2. Secure with Velcro Straps (Initial Attachment): With the velcro side facing away from the scooter, attach one hook of each adjustable strap to the back of each pedal mount.
3. Wrap and Secure Straps Under Hoverboard: Wrap both adjustable straps under your hoverboard and attach the ends to the hooks on the back of each pedal mount.
4. Ensure Secure Fit: Do not overtighten the straps. Ensure the seat attachment is securely attached to the hoverboard.
5. Final Installation Check: Your Hoverboard Seat Attachment should be properly installed onto your EVERCROSS EV2.

Before Riding

Ensure your EVERCROSS EV2 Hoverboard and seat attachment are in proper working order before each ride. Contact Customer Support if any part does not function correctly.

• Ensure the hoverboard battery is fully charged.
• Ensure all screws on the seat attachment are locked firmly.
• Check that the scooter tires are not worn.
• Check that all connections on your hoverboard are maintained.

WARNING: Any hoverboard that does not work properly can cause loss of control and falls. Inspect the entire device thoroughly before every ride, and do not ride until any problems are corrected.

It is important to fully understand all elements of your Hoverboard EV2. Practice using its functions at slower speeds in a flat, open area before riding on public roads or at higher speeds.

Riding Your EV2 Hoverboard

Ensure your seat attachment is fully assembled and correctly installed, with all straps and screws secured. Ensure your hoverboard is properly maintained. Failure to do so may result in serious injury or death and damage to the unit.

Riding Steps:

1. Turn on your hoverboard.
2. Sit comfortably in the seat attachment and place your feet onto the foot rests.
3. Firmly grip both handle bars and slowly push them downward simultaneously to move forward.
4. To brake or reverse, slowly pull both handle bars upwards simultaneously.
5. To turn right, push the right handle bar down while holding the left handle bar in a neutral position.
6. To turn left, push the left handle bar down while holding the right handle bar in a neutral position.

Controls and Display

Turning Your Device On/Off

• Power On: Place the device on a level surface. Press the power button once. Check the battery LED indicator; it should be lit, indicating the device is powered on.
• Power Off: Press the power button once.

Mat Sensors

There are four sensors under the foot mats. Ensure you step on the foot mats when riding. Do not step on any other area. Do not place items on the foot mats, as this can activate the hoverboard and increase the risk of collision and injury.

Battery Indicator

The display board is in the middle of the EV2 Hoverboard.

• Green LED light: Indicates the device is charged above 20 percent.
• Red LED light: Indicates the power is down to 10 percent or lower. Recharge the device when the LED light turns red.

Status Indicator

When the rider triggers the foot mats, the LED Status Indicator will light up, showing the EV2 Hoverboard is ready for use. If the system encounters an error during operation, the status LED light will turn red (refer to Safety Alerts for details).

Charging Your EV2 Hoverboard

Your EV2 Hoverboard has a built-in lithium-ion battery pack. Charge the battery in a clean, dry location away from direct sunlight, flames, or sparks.

• Initial charge time: 6 hours.
• Recharge time: Up to 2-4 hours.
• Always use the original charger provided.
• Ensure the charge port is free of dust, debris, or dirt.
• Charge the battery immediately after riding. Failure to recharge periodically may result in the battery not accepting a charge.
• Run time: Up to 1-2 hours of continuous ride time (may vary).
• Regularly inspect the charger for damage to the cord, plug, or enclosure. Do not charge if damaged; seek repair or replacement.
• The hoverboard has built-in overcharge protection.

Note: The charger may become warm during regular use, which is normal.

Charging Indicator Lights:

• Wall outlet: Green light (standby).
• Wall outlet and Hoverboard: Red light (charging).
• Wall outlet and Hoverboard: Green light (charged).

Charging Procedure:

1. Plug the charger into a wall outlet. The charger light should be green. If not, try a different outlet.
2. Plug the charger into the charge port on the EV2 Hoverboard. The charger light should turn yellow during charging and green when charging is complete.

Battery Power Level Indicators:

• Solid Green: Battery power level is 15% to 100%.
• Flashing Red: Battery power level is 5% to 15%; charging is recommended.

Bluetooth Speaker Functionality

The EV2 Hoverboard features built-in wireless speakers for playing music while riding.

Pairing the Speaker:

1. Ensure your EV2 Hoverboard is turned off, then turn it on. The speakers will announce they are waiting for a Bluetooth connection, indicating pairing mode.
2. Place the EV2 and the Bluetooth device within operating distance (recommend within 3 feet during pairing).
3. Enable Bluetooth on your phone or music device.
4. On your device, select the EVERCROSS EV2 from the list of available Bluetooth devices.
5. Pairing mode lasts for two minutes. If no devices are paired, it will return to standby.
6. If pairing is unsuccessful, turn off the EV2 and repeat the steps.

Note: Once paired, the speaker will remember the device and auto-pair when the device's Bluetooth is active and in range. Up to two devices can be reconnected without PIN.

Listening to Music:

Once paired, stream music wirelessly. Select tracks on your device; all volume and track controls are managed via your music device.

EVERCROSS Smart Phone App

Your EV2 is app-enabled. Download the EVERCROSS app to change hoverboard features.

App Download Methods:

1. Search for "EVERCROSS" in the App Store or Google Play Store.
2. Scan the QR code provided in the original document or search for the app in your device's app store.

Warm Tips: Your hoverboard must be powered on, and your smartphone's Bluetooth must be enabled. Pair with the hoverboard using the PIN "000000".

Explore more fun and useful EVERCROSS APP functions!

Calibrating Your Hoverboard

Many hoverboard issues stem from misconfigurations of the gyro board, affecting balance. Recalibration can resolve common problems.

Common Issues Resolved by Calibration:

• Hoverboard shaking when mounted or going uphill (especially for lighter riders).
• Beeping on startup but not allowing takeoff.
• Spinning unintentionally when in perfect balance.
• Drifting to the left or right when riding straight.

Recalibrating is recommended before considering hardware repairs.

Calibration Procedure (Approx. 10 seconds):

1. Ensure the hoverboard is on a flat surface with both upper LED indicators level.
2. Press and hold the power button.
3. The hoverboard's front LED lights will flash rapidly 5 times, then start blinking with a longer interval.
4. Release the power button and restart your hoverboard.

Your hoverboard is now calibrated and leveled, understanding its orientation and incline.

Safety Precautions

Use common sense for safe riding. A scooter is vulnerable and lacks car-like safety features. This section guides safe riding practices.

Check local laws regarding riding on public roads. EVERCROSS is not liable for rider violations.

• Always wear a helmet meeting safety standards.
• Obey all local traffic laws (lights, signs, crosswalks).
• Ride defensively and expect the unexpected.
• Give pedestrians the right-of-way and alert them before passing.
• Slow down at intersections and check for traffic before crossing.

WARNING: In low-visibility conditions (fog, dusk, night), you may be difficult to see, increasing collision risk. Keep your headlight on and wear bright, reflective clothing.

Safety Alerts Explained

The device will alert you to system errors or improper operation.

The Running Indicator Light will turn RED, and a beep sound will alert you to cease operation, potentially causing the hoverboard to stop suddenly.

Common Triggers for Safety Alerts:

• Unsafe riding surfaces (uneven, too steep).
• Platform tilted more than 10 degrees forward or backward when mounted.
• Battery voltage too low.
• Device is still charging.
• Platform tilts due to excess speed during operation.
• Overheating or high motor temperature.
• Device rocking back and forth for over 30 seconds.
• System enters protection mode (alarm indicator lights up, board vibrates), often when battery is low.
• Platform tilted more than 15 degrees forward/backward: device powers off suddenly, risking falls.
• Blocked tires: device stops after 2 seconds.
• Battery depleted below protection mode: engine powers off after 15 seconds.
• Sustaining high discharge current (e.g., steep slopes): engine powers off after 15 seconds.

WARNING: When the EV2 turns off during a Safety Alert, all operation systems halt. Do not continue riding. Turn the hoverboard off and back on to unlock it from a safety lock.

Riding Safety Checklist

• Do not ride above your skill level. Practice all functions first.
• Do not ride too fast; increased speed means increased risk.
• Before stepping on, ensure the hoverboard is flat, powered on, and the Running Indicator light is green (not red).
• Do not operate in crowded areas. Maintain a safe distance from other riders.
• Do not operate under the influence of drugs or alcohol.
• Avoid continuous spinning in place, which can cause dizziness and injury.
• Do not ride in or near puddles, mud, sand, stones, gravel, debris, or rough terrain.
• Do not ride in inclement weather (snow, rain, hail, ice, extreme heat).
• Bend your knees on bumpy surfaces to absorb shock and maintain balance.
• If unsure about terrain safety, step off and carry the device. Always err on the side of caution.
• Do not ride near motor vehicles or on public roads.
• Individuals with poor balance should not operate the device.
• Young children and the elderly require proper instruction and supervision.
• Consider longer stopping distances at higher speeds.
• Do not turn sharply, especially at high speeds.
• Do not exceed maximum or minimum weight limits.
• Do not use the device for racing, stunt riding, or other maneuvers that may cause loss of control.

Warranty Information

This product includes a 30-day limited replacement warranty for manufacturer's defects, covering the motor, gyroscopic sensor, battery, etc.

Warranty Conditions:

1. The warranty does not cover over-charging, improper battery maintenance, tires, consumable parts, easily breakable parts (glass, plastic), or defects from normal wear and tear.
2. EVERCROSS will decide whether to repair defective parts or replace them with working parts free of charge. The company may exchange the product for one of equal value if repair is not feasible within a reasonable time or cost.
3. The warranty is void if repairs are performed by unauthorized persons or if unapproved parts/accessories are used.
4. Warranty claims do not extend the warranty period or trigger a new one; replacement parts are covered until the original product warranty expires.
5. Further claims, especially for damage to the exterior (unless legally mandated), are excluded.

EVERCROSS may refuse warranty claims not covered by the warranty. For out-of-warranty repair pricing and availability, contact support@evercross.eu.