EcoFlow RIVER 3 Plus User Manual

About This Manual

This manual applies to the following products: RIVER 3 Plus, RIVER 3 Plus (270).

The terms "RIVER 3 Plus" and "RIVER 3 Plus (270)" in this manual refer to products in the EcoFlow RIVER series.

Please note that this manual may be updated without prior notice. If you are reading this manual in PDF format, you can access the manual online at EcoFlow Support for a better experience and the latest updates.

The illustrations in this manual show the US version of the product as an example and reference. Please note which product you actually have.

The availability of certain accessories and functions described in this manual depends on the country or region.

Overview

The RIVER 3 Plus and RIVER 3 Plus (270) (hereinafter referred to as "the power station") are power stations with LiFePO4 batteries. These devices are equipped with multiple outputs and charging options to meet actual requirements.

Appearance

The power station features various ports and controls for operation:

• 1. DC Output Button: Press briefly to turn the DC output on/off.
• 2. DC Output (Car Charger Port): Powers car appliances with a rated power of < 126 W.
• 3. Display: Shows battery status, input power, output power, and other operating statuses in real-time.
• 4. AC Outlet Socket: Supports the X-Boost function and powers devices with a rated power of < 600 W. The type and number of AC outlets vary by country or region.
• 5. AC Output Button: Press briefly to turn the AC output on/off.
• 6. USB Output Ports (USB-C / USB-A): Deliver power via USB-C and USB-A ports for charging phones, laptops, game consoles, or other devices.
• 7. Power Button: Press briefly to turn the power station on; press and hold for 3 seconds to turn the power station off.
• 8. Power Indicator: Pulses white after the power station is turned on.
• 9. Light Strip: Emits a warm yellow light and offers three modes: low brightness, high brightness, and flashing.
• 10. Light Strip Button: Press briefly to turn the light strip on/off or switch modes.

Rear and Side Ports:

• 11. AC Input: Connects the power station to an AC power source for charging.
• 12. Solar/Car Input: Connects the power station to solar panels or a car's cigarette lighter port for charging.
• 13. USB-B Communication Port: Connects the power station for communication with a computer or NAS device.
• 14. AC Outlet Socket: Supports the X-Boost function and powers devices with a rated power of < 600 W. The type and number of AC outlets vary by country or region.
• 15. Extra Battery Port (with protective cover): Connects the power station to an EcoFlow Smart Extra Battery to expand battery capacity.
• 16. Vent: Discharges warm air from the interior.

Display

The display provides key information:

• Status Bar: Indicates various statuses like WLAN, Bluetooth, scheduled tasks, and output port memory.
• WLAN: On: Connected to the internet via WLAN. Blinking: Connected to a wireless network. Off: WLAN not connected.
• Bluetooth: On: Connected to a Bluetooth device. Off: Bluetooth not connected.
• Scheduled Task: On: At least one pending scheduled task is configured in the EcoFlow App.
• Output Port Memory: On: The output port memory is activated in the EcoFlow App. It saves the current output state before the power station turns off due to firmware update, low battery, or reaching the discharge limit.
• Warning (Over Temperature): Blinking: Over-temperature protection has been triggered.
• Battery Error: Blinking: An error has occurred. Refer to the EcoFlow App for troubleshooting.
• Remaining Charge/Discharge Time: On: Displays the remaining charging or discharging time.
• Error Code: Blinking: An error has occurred. Refer to the EcoFlow App for troubleshooting.
• Warning (Under Temperature): Blinking: Under-temperature protection has been triggered.
• Fan: On: The fan is running. Blinking: Abnormal fan status.
• Adjustable Charging Speed: On: The power station is charging at the custom speed set in the EcoFlow App.
• Charge/Discharge Limit: On: The charge or discharge limit is set in the EcoFlow App.
• Overload Warning: Blinking: Overload protection has been triggered.
• AC Frequency: On: Displays the AC output frequency.
• Total Output Power: On: Displays the total output power.
• AC Output: On: AC output sockets are active. Blinking: Socket malfunction.
• DC Output: On: DC output (car charger port) is active. Blinking: Port malfunction.
• UPS Status: UPS symbol: UPS function is available. UPS Power Bars: Indicate the percentage of current AC output power relative to the maximum AC output power.
• USB-A Output: On: Port is physically connected and delivering power. Blinking: Port malfunction.
• USB-C Output: On: Port is connected to a USB device. Blinking: Port malfunction.
• Extra Battery: On: EcoFlow Smart Extra Battery is connected to the extra battery port.
• Battery Level: Percentage: Displays the current battery charge level. Lightning symbol: The power station is charging.
• AC Input: On: Port is connected to an AC power source. Blinking: Port malfunction.
• Solar/Car Input: On: Port is connected to a DC power source. Blinking: Port malfunction.
• Total Input Power: On: Displays the total input power.
• X-Stream Fast Charging: On: X-Stream fast charging is in progress.

Troubleshooting

For error codes not listed in the table, refer to the EcoFlow App for detailed error messages and solutions. If the problem persists, stop using the product immediately and contact EcoFlow Customer Service.

Getting Started

Power On/Off

• To turn on: Press the power button briefly.
• Press the power button again to turn off the screen. The power station will enter sleep mode after 5 minutes of inactivity, and the screen will turn off.
• To turn off: Press and hold the power button for about 3 seconds.

Tip: During charging, the power station cannot be turned off by pressing and holding the power button unless the charging cable is disconnected first.

Powering Devices

Via USB Output: Connect your devices directly to the USB ports on the power station.

Via AC Outlet Socket: Press the AC output button once to turn the AC outlets on/off. Ensure the total power consumption of connected devices is within the rated power of the outlets (refer to X-Boost for power limitations).

Tip for AC Timeout: The AC output will automatically turn off after a period of inactivity. To ensure continuous power for critical applications (e.g., medical refrigerators), set the AC timeout interval to "Never" in the EcoFlow App and regularly check the battery level.

Via DC Output (Car Charger Port): Press the DC output button once to turn the DC output on/off. Ensure the device's startup current requirements are met by the DC output; otherwise, it may not start correctly.

Charging the Power Station

From a Wall Outlet

Connect the power station's AC input to a wall outlet using the provided AC charging cable.

Maximum AC Input Power:

• Power Station: 380 W
• Power Station + Extra Battery: 650 W

It is recommended to use a wall outlet with a capacity of more than 10 A and ensure the outlet's operating current is consistently above 10 A. Use the provided AC charging cable and plug it directly into a wall outlet, not an extension cord.

From Solar Panels

Connect the power station's solar input to solar panels using a solar charging cable. The solar charging cable (Solar to XT60i charging cable) and solar panel are not included. If using an EcoFlow solar panel, follow the instructions in its manual. Ensure the panel's output voltage is below 55 V before connecting to prevent damage.

From a Car's Cigarette Lighter

Connect the power station's car input to your vehicle's cigarette lighter port using the provided car charging cable. To avoid startup issues due to a weak car battery, start the vehicle before beginning the charging process. Ensure the car charging cable is securely inserted into the cigarette lighter.

Management

Download the EcoFlow App

The EcoFlow app allows for remote device management, enabling you to:

• Remotely control your EcoFlow devices.
• Monitor power consumption in real-time.
• Personalize your energy system with customizable options.
• Receive in-app troubleshooting and firmware updates.

Scan the QR code or download it at: https://download.ecoflow.com/app

Pairing Device and Setting Up Internet Connection

After registering an EcoFlow account, pair your EcoFlow devices to your account for remote access to settings.

To pair a new EcoFlow device:

1. Open the EcoFlow App and log in to your EcoFlow account.
2. Tap "Add Device" or the '+' icon to search for new devices.
3. Select your EcoFlow device and follow the on-screen instructions to complete pairing and Wi-Fi setup.

Tip: Bluetooth Not Detected?

• Power Off: Press and hold the power button for 3 seconds to turn off the power station.
• Reset Bluetooth: With the power station off, press and hold the power button until the startup animation appears twice to reset all Bluetooth and Wi-Fi connections.
• Power On and Retry: Press the power button to turn on the power station and try searching again.

Control via Phone

The EcoFlow App allows management of all paired EcoFlow devices from your phone. The power station supports Wi-Fi and Bluetooth connections for convenient access to settings.

Via Internet: A stable Wi-Fi connection allows internet access to device settings, ensuring timely firmware updates and notifications.

Without Internet: If Wi-Fi is limited, you can manage the power station locally via Bluetooth.

Learn More

Expand Battery Capacity

To extend the runtime, you can connect an EcoFlow Smart Extra Battery. The power station supports connection to one such battery.

Note: Turn off the power station and the extra battery before connecting or removing the extra battery.

To connect an extra battery:

1. Remove the protective cover from the extra battery port.
2. Align the groove on the bottom of the power station with the protruding structure on the top of the extra battery.
3. Connect the battery ports by plugging them together.
4. The extra battery is successfully installed when its icon appears on the power station's screen.

To remove the extra battery:

1. Press the release button on the extra battery.
2. Lift the power station.
3. Replace the protective cover.

X-Boost: Powering High-Wattage Appliances

The AC outlets support X-Boost, allowing you to power devices with a rated power of up to 1200 W (900 W in the JP version) without operational failures due to overload protection.

How to Use:

• X-Boost mode is enabled by default. Connect high-wattage appliances to an AC output to use this feature.
• X-Boost can be enabled/disabled in the EcoFlow App.
• X-Boost is unavailable when the power station is in bypass mode (connected directly to the grid via AC input and supplying power to devices via AC output, receiving power directly from the grid).

Which Devices Support X-Boost?

X-Boost is suitable for heaters and motor-driven appliances. It is not recommended for devices with voltage protection (e.g., precision instruments). Perform your own tests to verify compatibility.

Backup for Important Devices

Basic Setup: A UPS (Uninterruptible Power Supply) provides continuous emergency power during a power outage. You can use the power station as a UPS for essential household appliances. The power station functions as a standby UPS with a switchover time of 10 ms. In case of a power failure, it automatically switches to battery power.

How to Use:

1. Connect the power station to the mains via a wall outlet.
2. Connect all devices (total power < 600 W) to the AC outlets to ensure they receive power during an outage.

Advanced Setup: The power station can communicate with a computer or NAS device to monitor its status and configure UPS settings.

How to Establish Communication:

1. Download the Power Manager installation package from EcoFlow Support.
2. Install the software on your computer or NAS.
3. After completing the basic UPS setup, connect the power station's USB-B communication port to the computer's or NAS's USB-A port using the provided USB-B to USB-A communication cable.
4. Launch the software to proceed.

Storage and Maintenance

Storage

• Storage Temperature: 10°C – 45°C. Do not store the product in temperatures above 45°C or below -10°C.
• Store the product in a dry, well-ventilated place, away from liquids, heat, and sharp objects.
• For long-term storage, discharge the device to 0% and then charge it to 60% every 3 months to maintain battery health. Failure to do so for over 6 months may void the warranty.

Maintenance

• Cleaning: Use a soft, dry cloth for cleaning.
• Battery Health: Avoid leaving the product unused for extended periods. Charge and discharge the product every 3 months to prolong its lifespan.

Safety Information and Compliance

Disclaimer

Read the product documentation carefully before use. Improper use can lead to severe injury or product damage. By using this product, you acknowledge understanding and acceptance of all guidelines. EcoFlow is not liable for losses resulting from improper use. EcoFlow reserves the right to interpret this document and related product information.

For the latest product information, visit the official EcoFlow website: https://www.ecoflow.com.

Safety Precautions

Transport

1. Protect the product from strong impacts, vibrations, and falls. Discontinue use and turn off the product if subjected to significant force.
2. This product must not be carried on airplanes.

Environment

1. Do not use near heat sources, open flames, or stoves.
2. Do not place the battery in environments with low air pressure, as this could lead to leakage of flammable liquids or gases, or even explosion.
3. Protect the product from moisture and never immerse it in liquids. If using in wet environments, use a waterproof cover.
4. Adhere to the specified ambient temperatures for use and storage to prevent product damage and safety risks.
5. Do not use in environments with strong static electricity or magnetic fields.
6. Keep out of reach of children and pets. Supervise children closely when they are using the product.
7. Keep away from exhaust fumes, smoke, steam, and dust.
8. Store in a dry, well-ventilated place.

Operation

1. Do not disassemble, repair, or modify the product. Contact EcoFlow Customer Service for maintenance.
2. Disconnect the product from all external power sources before performing maintenance.
3. When unplugging, pull the plug, not the cable, to avoid damaging the connector and cable.
4. Do not puncture the product with sharp objects.
5. Do not insert fingers or hands into the product.
6. Do not insert wires or other metallic objects into the product, as this could cause a short circuit.
7. Ensure the product's heat dissipation is not blocked during operation.
8. Use only manufacturer-approved components and accessories. Contact EcoFlow Customer Service for replacement parts.
9. Do not operate the product with damaged cables or plugs.
10. Do not place heavy objects on the product.
11. Place the product on a firm, level surface to prevent damage or injury from falling or tipping.
12. Use a soft, dry cloth for cleaning.
13. AC Timeout Reminder: The AC output automatically shuts off after a period of inactivity. To ensure continuous power for critical applications (e.g., medical refrigerators), set the AC timeout interval to "Never" in the EcoFlow App and regularly check the battery level.
14. Medical Device Restriction: This product is not intended for powering life-support medical devices such as CPAP machines or ECMO. Consult the medical device manufacturer before using this product with other medical devices.
15. Interference with Medical Devices: The power station generates electromagnetic fields that may interfere with medical implants or devices. Consult the device manufacturer for information on potential restrictions. Maintain a safe distance between medical implants and the product.
16. GROUNDING INSTRUCTIONS: This product must be grounded. Use the provided grounded plug and a properly installed, grounded outlet. If you are unsure about proper grounding, consult a qualified electrician.
17. Risk of Electric Shock: Never use the device to operate tools that cut or expose live parts, or to process materials containing live parts.
18. Use in Repair Shops: Do not place the product on the floor or less than 457 mm above the ground in repair environments.
19. Do not use damaged or modified battery packs or devices, as they can cause unpredictable behavior, fire, explosion, or injury.

In Case of Emergency

1. Take precautions against electric shock (e.g., wear insulating gloves) before touching the product.
2. If the product gets wet, do not use it. Place it in a safe, well-ventilated area and contact EcoFlow Customer Service.
3. If the product falls into water, place it in a safe, dry, well-ventilated area. Do not use the dried product; dispose of it according to local regulations.
4. In case of fire, use fire extinguishers in the following order: water or water mist, sand, dry powder, and finally carbon dioxide. Dispose of the product according to local recycling and disposal regulations for batteries.

Recycling and Disposal

1. If the product has severe damage, malfunctions, or a non-usable battery, it must be disposed of or recycled properly.
2. Dispose of the product according to local laws and regulations for battery disposal and recycling. Do not dispose of it with household waste to avoid environmental pollution and safety risks.
3. If possible, ensure the battery is fully discharged (0% capacity) before disposal. If not, do not place the battery directly into a battery recycling bin. Contact a professional battery recycling company for proper handling.

Compliance Statements

FCC Compliance Statement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

IC Compliance Statement

When using the product, maintain a distance of 20 cm from the body to ensure compliance with RF exposure requirements. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class A digital apparatus complies with Canadian ICES-003.

EU Declaration of Conformity

EcoFlow Inc. declares that this product complies with Directive 2014/35/EU, 2014/30/EU, 2014/53/EU, 2011/65/EU (RoHS), (EU) 2015/863 (RoHS). The full text of the EU Declaration of Conformity is available at: http://www.ecoflow.com/eu/eu-compliance.

This symbol indicates that this product should not be disposed of with other household waste within the EU. Recycle this product properly to prevent possible environmental damage or health risks from uncontrolled waste disposal and to promote the reuse of material resources. Please return your used product to a designated collection point or contact the dealer where you purchased the product. Your dealer will accept the used product and forward it to an environmentally sound recycling facility.

Substances of Concern

The table below lists the names and content of hazardous substances in the product:

○: Indicates that the content of the hazardous substance in all homogeneous materials of the component is within the limits specified by GB/T 226572.

X: Indicates that the content of the hazardous substance in at least one homogeneous material of the component exceeds the limits specified by GB/T 26572.

Note: Components marked with "X" are exempt according to the list of restricted substances application exceptions in the China RoHS management catalog for electronic and electrical products.

Appendix

Package Contents

1. RIVER 3 Plus / RIVER 3 Plus (270)
2. AC Charging Cable
3. Car Charging Cable
4. USB-B to USB-A Communication Cable
5. Manuals and Warranty Card

Technical Data

General

• Model: RIVER 3 Plus: EF-RV-H02-1; RIVER 3 Plus (270): EF-RV-H03-1
• Net Weight: Approx. 4.7 kg
• Dimensions (W×D×H): Approx. 234 x 232 x 146 mm

Output

• AC Output Waveform: Pure Sine Wave
• AC Output (Discharge Only):
  • US/BR: 120 V~ 60 Hz, 600 W total
  • JP: 100 V~ 50/60 Hz, 600 W total
  • CN: 220 V~ 50 Hz, 600 W total
  • KR: 220 V~ 60 Hz, 600 W total
  • EU/ZA/UK/AU/CH: 230 V~ 50 Hz, 600 W total
• AC Output (Bypass Mode):
  • US/JP/BR: 100-120 V~ 50/60 Hz, 600 W total
  • CN/EU/ZA/UK/AU/KR/CH: 220-240 V~ 50/60 Hz, 600 W total
• USB-A Output: 5 V=2.4 A; 12 W max. per port, 24 W total
• USB-C Output: PD3.0, QC3.0; 5/9/12/15V-3 A max., 20 V=5 A max., 100 W max.
• DC Output: 12.6 V-10 A, 126 W max.
• Total Output Power: Power Station: 760 W; Power Station + Extra Battery: 990 W

Input

• AC Input:
  • US/JP/BR: 100-120 V~50/60 Hz, 10 A max.
  • CN/EU/ZA/UK/AU/KR/CH: 220-240 V~50/60 Hz, 6 A max.
• Solar Input: 11-55 V-13 A, 220 W max.
• Car Input (Cigarette Lighter): 11-55 V-8 A max., 220 W max.

Battery Information

• Rated Capacity: RIVER 3 Plus: 286 Wh 22.4 V-12.8 Ah; RIVER 3 Plus (270): 268 Wh 22.4 V-12 Ah
• Cell Chemistry: LFP (LiFePO4)
• Lifecycles: The battery lasts 80%+ SoH (State of Health) after 3000 cycles at 0.5C/0.5C at 25°C.
• Protection: Overvoltage protection, overload protection, overtemperature protection, short circuit protection, undertemperature protection, undervoltage protection, overcurrent protection.

Ambient Temperature

• Optimal Operating Temperature: 20°C - 30°C
• Charging Temperature: 0°C - 45°C
• Discharging Temperature: -10°C - 45°C
• Storage Temperature: -10°C - 45°C (optimal: 20°C – 30°C)

Communication

• Protocols: CAN, WLAN, Bluetooth
• WLAN (2.4G):
  • Frequency: CN/BR/MX: 2 400–2 483.5 MHz; EU/UK/JP/KR/AU: 2 412–2 472 MHz/2 422–2 462 MHz; TW/US/CA: 2 412–2 462 MHz/2 422–2 452 MHz
  • Maximum Output Power: CN: ≤20 dBm; USA: 0.5297 W; CA: 0.5297 W; JP: 2.921 mW/MHz; EU: 17.50 dBm; UK: 17.50 dBm; AU: 17.50 dBm; KR: 57.08 mW
• Bluetooth:
  • Frequency: CN/BR/MX: 2 400–2 483.5 MHz; EU/UK/TW/US/CA/JP/AU/KR: 2 402–2 480 MHz
  • Maximum Output Power: CN: ≤20 dBm; USA 0.1076 W; CA: 0.1076 W; JP: 3.67 mW; EU: 9.50 dBm; UK: 9.50 dBm; AU: 9.50 dBm; KR: 0.106 mW/MHz
• Others:
  • Operating Altitude: ≤ 2000 m

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