Dahua Alarm Hub User's Manual

Foreword

This manual introduces the functions and operations of the alarm hub.

Safety Instructions

The following signal words indicate potential hazards:

• DANGER: Indicates a high potential hazard which, if not avoided, will result in death or serious injury.
• WARNING: Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
• CAUTION: Indicates a potential risk which, if not avoided, could result in property damage, data loss, lower performance, or unpredictable result.
• TIPS: Provides methods to help you solve a problem or save you time.
• NOTE: Provides additional information as the emphasis and supplement to the text.

Revision History

About the Manual

• The manual is for reference only. The actual product prevails in case of inconsistency.
• Dahua is not liable for losses caused by operations not complying with the manual.
• The manual is updated according to relevant laws and regulations.
• For detailed information, refer to the paper manual, CD-ROM, QR code, or the official website. The electronic version prevails in case of inconsistency.
• Designs and software are subject to change without prior written notice. Product updates may cause differences between the actual product and the manual. Contact customer service for the latest program and supplementary documentation.
• There may be deviations in technical data, functions, and operations descriptions, or print errors. Dahua reserves the right of final explanation.
• If the manual (in PDF format) cannot be opened, upgrade the reader software or try other mainstream reader software.
• Trademarks and company names are the properties of their respective owners.
• Visit the website or contact customer service for any problems encountered during use.
• Dahua reserves the right of final explanation in case of uncertainty or controversy.

Important Safeguards and Warnings

Read the manual carefully before use to prevent danger and property loss. Strictly conform to the manual during application and keep it properly after reading.

Operating Requirements

• Do not install the device in a humid, dusty, or fuliginous area.
• Keep its horizontal installation, or install it at stable places, and prevent it from falling.
• Do not drip or splash liquids onto the device; do not place anything filled with liquids on the device to prevent liquids from flowing into it.
• Do not dismantle the device arbitrarily.
• Transport, use, and store the device within allowed humidity and temperature range.
• Do not place the hub in places close to radio interference sources, such as metal objects.

Power Requirements

• Use batteries according to requirements; otherwise, it might result in fire, explosion, or burning of batteries.
• To replace batteries, use the same type of batteries.
• Use a standard power adapter matched with this device. Otherwise, the user must undertake resulting personnel injuries or device damages.
• Use power supply that meets SELV (safety extra low voltage) requirements, and supply power with rated voltage that conforms to Limited Power Source in IEC60950-1. Refer to device labels for specific power supply requirements.
• Products with category I structure shall be connected to a grounded power socket.
• Appliance coupler is a disconnecting device. During normal use, keep an angle that facilitates operation.
• Use accessories regulated by the manufacturer. The device must be maintained by professionals.

Table of Contents

Foreword

Important Safeguards and Warnings

1 Introduction

2 Checklist

3 Design

• 3.1 Appearance
• 3.2 Dimensions

4 Downloading DMSS App

5 Adding the Hub

• 5.1 Adding Alarm Hub through Wi-Fi
• 5.2 Adding Alarm Hub through Wired Network

6 Pairing with Accessories

7 Installation

8 Hub General Settings

• 8.1 Configuring the Hub
• 8.2 Viewing Hub Status

9 Arming the Accessory

• 9.1 Types of Arming Modes
• 9.2 Operations
• 9.2.1 Single Arming and Disarming
• 9.2.2 Global Arming and Disarming
• 9.2.3 Manual Arming and Disarming
• 9.2.4 Scheduled Arming and Disarming

Appendix 1 Cybersecurity Recommendations

1 Introduction

The Alarm hub is a central device in the security system, controlling all connected accessories, including wireless keyfobs, sirens, door detectors, and PIR detectors. If the security system detects the presence, entry, or attempted entry of an intruder into the armed area, the hub receives alarm signals from the detectors and alerts users.

2 Checklist

Check the package contents against the following checklist. Contact customer service if any items are damaged or missing.

Figure 2-1 Checklist:

[Image of checklist items: 1. Alarm hub, 2. Cable, 3. Adapter, 4. User's manual, 5. Legal and regulatory information, 6. Screw package]

3 Design

3.1 Appearance

Figure 3-1 Appearance:

[Diagram showing the appearance of the Alarm Hub with numbered components]

3.2 Dimensions

Figure 3-2 Dimensions (mm[inch]):

[Diagram showing dimensions: 163.2 [6.42] x 163.1 [6.42] x 32.5 [1.28]]

4 Downloading DMSS App

The security system is configured and controlled through the DMSS App. Access DMSS applications on iOS and Android. This section uses iOS as an example. Search for the DMSS App in the app market, download it, and create an account to log in. Alternatively, scan the QR code on the packing box to download the app.

Make sure you have installed the latest version of the app.

5 Adding the Hub

Make sure your phone has Wi-Fi function enabled.

5.1 Adding Alarm Hub through Wi-Fi

1. Open DMSS App and enter username and password to log in.
2. Scan QR code at the bottom of the hub. On the Home interface, tap [QR code icon] at the upper-right corner to scan the QR code, and then tap Next. Alternatively, manually enter the SN to add the hub and tap Next.
3. Configure AP.
   Figure 5-1 AP configuration:
   [Image showing AP configuration steps: 1. Connect device to power, press power button for 2s, wait for indicator light to turn green. 2. Flip DIP switch from STA to AP, indicator light blinks blue slowly.]
4. Connect to the hub hotspot. Search for the hub hotspot and tap Join. Connect to the hub hotspot.
5. Initialize the hub. Configure the hub username and password, then tap Next. Configure the time zone, then tap OK to complete initialization.
6. Connect to the network. Search for nearby Wi-Fi, enter Wi-Fi password, flip the DIP switch from AP to STA, and wait for hub network configuration.
7. Add the hub to the app. Configure hub name, then tap Save. Configure time zone as needed, then tap Completed. Go to the Home interface; the hub is added to the device list.

5.2 Adding Alarm Hub through Wired Network

Make sure your phone and the hub are connected to the same network.

1. Connect the Ethernet cables to the appropriate sockets.
2. Follow steps 1 to 2 in "5.1 Adding Alarm Hub through Wi-Fi".
3. Connect to the wired network. On the Add Device interface, tap [Add Device icon], then tap "Switch to wired network configuration".
   Figure 5-2 Switch to wired network configuration:
   [Image showing switch to wired network configuration steps: 1. Connect device to power, press power button for 2s, wait for indicator light to turn green. 2. Flip DIP switch from STA to AP, indicator light blinks blue slowly.] Follow on-screen instructions and tap Next.
4. Initialize the hub and add it to the app. Follow steps 5 and 7 in "5.1 Adding Alarm Hub through Wi-Fi".

6 Pairing with Accessories

You can add multiple accessories, including wireless keyfob, siren, door detector, and PIR detector, to the hub. This section uses the door detector as an example.

Up to 6 sirens and 64 keyfobs can be added to a hub.

1. On the Home interface, tap [QR code icon] at the upper-right corner, and scan the QR code at the bottom of the door detector.
2. Tap Next.
3. Follow on-screen instructions, switch the door detector to ON, and tap Next to add it to the hub.
4. Wait for pairing.
5. Customize the name of the door detector and select the area, then tap Completed.

• Delete the accessory: Go to the Hub interface, select the accessory from the list, and swipe left to delete it.
• Up to 32 areas can be created in a hub.

7 Installation

Prior to installation, insert the SIM card or network cable, connect to the power supply, and turn on the hub switch. Ensure network configuration is complete. It is recommended to install the hub with expansion screws. Do not place the hub in the following areas:

• Outdoors.
• Places close to metal objects that cause attenuation and shielding of the radio signal.
• Places with a weak GSM signal.
• Places close to radio interference sources less than 1 meter from the router and power cables.
• Places where temperature and humidity exceed allowed limits.

Figure 7-1 Installation:

[Diagram showing installation components and steps]

Installation Steps:

1. Confirm the position of screw holes and drill them on the mounting plate.
2. Insert the expansion bolts into the holes.
3. Place the mounting plate on the wall, aligning the screw holes with the expansion bolts.
4. Fix the mounting plate with ST4 x 25 mm self-tapping screws.
5. Mount the alarm hub onto the mounting plate from top to bottom.
6. Secure the alarm hub and mounting plate with M3 x 8 mm countersunk head screws.

8 Hub General Settings

On the Hub interface, tap [Hub icon] to view and edit general information of the hub.

Table 8-1 Parameter description

8.1 Configuring the Hub

On the Hub interface, select [Hub Setting icon] > Hub Setting to configure the hub parameters.

Table 8-2 Hub parameter description

8.2 Viewing Hub Status

On the Hub interface, select [Hub Status icon] > Hub Status to view the hub status.

Table 8-3 Hub parameter description

9 Arming the Accessory

After accessories are added to the hub, you can arm and disarm them. Only wireless door detectors and PIR detectors can be armed.

9.1 Types of Arming Modes

There are three types of arming modes:

• Home: Enable home mode; selected accessories under the hub will be armed. Ensure home mode is activated for selected detectors (refer to Wireless PIR Detector User's Manual and Wireless Door Detector User's Manual).
• Away: Enable away mode; all accessories under the hub will be armed.
• Disarm: Enable disarm mode; all accessories under the hub will be disarmed.

9.2 Operations

You can arm and disarm detectors in a single area or all areas through manual or scheduled operations:

• Single Arming and Disarming: Arm and disarm detectors in a single area.
• Global Arming and Disarming: Arm and disarm detectors in all areas.
• Manual Arming and Disarming: Arm the security system via DMSS App or keyfob.
• Schedule Arming and Disarming: Arm and disarm detectors by schedule.

9.2.1 Single Arming and Disarming

1. Go to the Hub interface.
2. Tap [Arming mode icon], then select Home, Away, Disarm, or Disable from the white box to switch arming modes. For details, see "9.1 Types of Arming Modes".

9.2.2 Global Arming and Disarming

1. On the Hub interface, tap [Hub icon], then tap Hub Setting.
2. Enable Global Arming and Disarming. For details, see "8.1 Configuring the Hub".
3. Go back to the Hub interface.
4. Select Home, Away, or Disarm from the upper part of the box.
   Figure 9-2 Select mode:
   [Image showing the selection of arming modes: Home, Away, Disarm]

9.2.3 Manual Arming and Disarming

You can arm the security system through DMSS App or keyfob.

• To arm and disarm detectors in a single area or all areas, see "9.2.1 Single Arming and Disarming" and "9.2.2 Global Arming and Disarming".
• To operate the keyfob, assign control permissions for areas to the keyfob first.

9.2.4 Scheduled Arming and Disarming

You can arm and disarm accessories in selected areas by schedule.

1. On the Hub interface, tap [Hub icon], then tap Hub Setting.
2. Tap Scheduled Arming and Disarming, then configure scheduled arming and disarming. For details, see "8.1 Configuring the Hub".

Appendix 1 Cybersecurity Recommendations

Cybersecurity is crucial for devices connected to the internet. Implementing basic steps can strengthen networks and appliances against attacks.

Mandatory actions for basic device network security:

1. Use Strong Passwords:
   • Length should be at least 8 characters.
   • Include at least two character types (upper/lower case letters, numbers, symbols).
   • Do not use account name or its reverse.
   • Do not use continuous characters (e.g., 123, abc).
   • Do not use overlapped characters (e.g., 111, aaa).
2. Update Firmware and Client Software in Time: Keep device firmware up-to-date for the latest security patches. Enable "auto-check for updates" when connected to a public network. Use the latest client software version.

"Nice to have" recommendations to improve device network security:

1. Physical Protection: Place devices in secure locations (e.g., computer room, cabinet) with access control and key management to prevent unauthorized physical access or tampering.
2. Change Passwords Regularly: Regularly change passwords to reduce the risk of guessing or cracking.
3. Set and Update Password Reset Information Timely: Set up password reset information (mailbox, protection questions) and update it if changes occur. Use non-easily guessable protection questions.
4. Enable Account Lock: Keep the account lock feature enabled to prevent unauthorized logins. Accounts and source IPs are locked after multiple incorrect password attempts.
5. Change Default HTTP and Other Service Ports: Change default ports to numbers between 1024-65535 to reduce the risk of outsiders guessing them.
6. Enable HTTPS: Use HTTPS for secure web service communication.
7. MAC Address Binding: Bind IP and MAC addresses of the gateway to the device to reduce ARP spoofing risk.
8. Assign Accounts and Privileges Reasonably: Add users and assign minimum necessary permissions according to business and management requirements.
9. Disable Unnecessary Services and Choose Secure Modes: Turn off unnecessary services (e.g., SNMP, SMTP, UPnP). Use safe modes for necessary services:
   • SNMP: Use SNMP v3 with strong encryption and authentication passwords.
   • SMTP: Use TLS for mailbox server access.
   • FTP: Use SFTP with strong passwords.
   • AP hotspot: Use WPA2-PSK encryption mode with strong passwords.
10. Audio and Video Encrypted Transmission: Use encrypted transmission for sensitive audio and video data to prevent theft. Note: Encryption may reduce transmission efficiency.
11. Secure Auditing: Regularly check online users for unauthorized logins. Check device logs to identify IP addresses used for login and their operations.
12. Network Log: Enable network log function to synchronize critical logs to a network log server for tracing, especially due to limited device storage.
13. Construct a Safe Network Environment:
    • Disable router port mapping to prevent direct external access to intranet devices.
    • Partition and isolate networks using VLAN, network GAP, etc., to achieve network isolation.
    • Establish 802.1x access authentication for private networks.
    • Enable IP/MAC address filtering to limit access to the device.