DNP Mac OS X Driver Release Notes

Document Version: v5.2.6 (build 662)
Release Date: 2022-10

Overview

This document provides release notes for the DNP printer driver for Mac OS X. It details enhancements, bug fixes, and supported printer models for DNP photo printers.

Supported Mac OS

This release is intended to support printing from Mac OS-X 12 and OS-11. While the driver has not been tested on earlier OS X versions, it may operate with some limitations.

Key Updates by Version

v5.2.6 (October 2022)

Bug fix only.
Corrects and allows image adjustment function (DNP Printer Features) to apply to all image copies, including second and additional even-numbered copies (2, 4, 6, etc.).
DNP Printer Features - Image Quality controls are now selectable based on the printer model.

v5.2.3 (August 2022)

Adds print size support for the QW410 with firmware v1.10. New print sizes include: 4x4.5”, 4.5x3”, and 4.5x4”.
Corrects image overlap for 8x12 media (8x6” and 8x5” cut sizes).
Driver issues resolved:

Multi-cut, multi-image printing error corrected for DS80/DS820 8x6” and 8x5” images.
Custom color adjustments are now effective for all prints in a print job, not just the first.
New and improved ICC profiles for the QW410 are included, selectable via Mac Color Sync utility.
Metric A4 and 6x9” print sizes are removed from the US Mac driver package. Use the global Mac driver for these sizes.

v5.1.9 (September 2020)

Added new OS-X 10.15 security descriptor for the install package from an authorized developer.
For QW410 printer:

Improved Decurl control with Auto Decurl On/Off options.
Default setting is Auto Decurl.
Auto Decurl function supports date-driven intelligent decurl operation based on media age.
Added support for Automatic ICC profile assignment for SD and PD media types.
Prevented jobs from sending to the printer when selecting 4.5x8 size on smaller physical media (4x6).
Grayed out (hidden/disabled) High Density mode in GUI for QW410, but allowed for 820.
Added Low Speed mode checkbox to QW410 GUI; grayed out for other printer models.
Added driver install security warning; right-click to override and install.
Color profiles added for various color tones and reproduction qualities, including DNP Luxury Media profiles.

For DS820 printer:

Added support for Automatic ICC profile assignment for SD and PP media types.
Driver includes additional color profiles for user selection.
Color profiles added for various color tones and reproduction qualities, including DNP Luxury Media profiles.

v5.1.2 (January 2020)

Added QW410 printer support.
QW410 supports Decurl function control.

v5.0.14 (April 2018)

For DS-620: Fine Matte finish added to Glossy, Matte, and Luster selections (requires firmware v1.52).
For RX1HS: Print cut sizes added (requires firmware v2.06): 6x6 for 6x8 media, 5x5 for 5x7 media.
For DS-40: Print cut sizes added (requires firmware v1.61): 6x6 for 6x8 media.
Mac OS supported: 10.13, 10.12, and 10.11.
Mac driver uninstaller updated and signed for use with Mac OS-X through 10.13 High Sierra.

v5.0.4x (November 2016)

Support for DS-820 printers.
Hi-Density Printing function for higher D-max.
Print Pack media selections for DS-820: Pure Premium and Standard Density.
New Surface Finish types added for DS-620 and DS620A: Luster finish.
For DS-820 and DS820A: Luster and Fine Matte finishes added.
Support for new Print Media Size pack: A4 (Far East area).
Printer Error Retry Control: On / Off.
Printer Status Information: Printer Model Name, Printer Firmware version, Media Type loaded.

v5.0.26 (October 2015)

Multi-language support message.
Metric and Imperial print sizes auto-selected by Mac settings.
Additional Cuts and Templates available for certain printers.
Full iSerial printer identification support. Enabling iSerial function in DNP printers may be necessary using the separate DNP app.
Printers with iSerial support: DS620 (firmware v1.21+) and RX1 (firmware v2.x04+). Newer printers may have iSerial factory installed.
2” cut modes available for all printers on supported media sizes.
Some functions and media sizes available only in certain regions.
Support for 6x9 media for DS620 (Eastern Hemisphere sales regions only).
Support for Ribbon Rewind function for DS620 and DS820 (Eastern Hemisphere sales regions only).
Local Language support added for select areas.

Version Specific Operation Items

For DS-40:

2” cut strips feature available from firmware v1.4+ (hardware mod may be required).
Print Retry from recoverable error support available for firmware v1.3+.

For DS-620:

Support of 6x9 media available with firmware v1.10+.
DS-620 updated from v1.0 to v1.34+ requires iSerial to be enabled using the separate utility app (download from DNP website).

For RX1HS:

Support for iSerial available on RX1HS Fw v2.04+.
RX1 updated from v1.x to v2.x firmware and older RX1HS printers require iSerial to be enabled using the separate utility app (download from DNP website).

Installation Steps for the Driver

If necessary, run the provided uninstaller to remove any previous versions of the driver.
Disconnect the printer from the USB port.
Download the Driver package from the DNP website to your desktop or Download folder.
Double-click the DNP Mac Printer Driver DMG or Zip file-set package to access the compressed files.
Double-click the DNP Printer Driver PKG file to begin the driver installation. Follow the on-screen instructions.

After Driver Installation

Plug the printer into the USB port and turn it on.
Wait for the printer to be added automatically (approximately one minute). Do NOT use the '+' sign to add the printer.
Ensure the print output size is set correctly for your printer media combination. The OS default is Letter size.
The driver install script sets up default DNP ICC color profiles. Change ICC profiles using the OS ColorSync app if desired.

Un-Installing the Driver

Disconnect the printer from the computer.
Run the UN-Install program provided in the driver package and follow the instructions. The uninstaller removes all DNP printers and driver files for all users.
Individual DNP printers can be removed via Apple System Preferences: Printers & Scanners.

Known Operational Issues

Printing presets may not save all settings correctly. Verify settings for each print job.
White borders function of the Mac print command is not functional for most print sizes. Use a photo editing app to create white borders if needed.
The Test Print function of the Mac print spooler does not function for several printer models; all printers will print digital images.
Printer pooling is not supported from OS 10.9.4 unless iSerial is enabled in the printer.
Cut sizes produced with the DS-80 Duplex may end with an error; power cycle the printer twice to clear.

iSerial USB Support in DNP Printers iSerial Utility

For proper operation of DNP photo printers on Mac OS-X, the iSerial functions of the printer should be enabled. DNP provides a software utility app to enable, verify, and change the state of the iSerial function. This tool supports DS-620 and DS-620A printers (firmware v1.10+) and RX1 (firmware v2.04+). Newer printers may have iSerial factory installed.

Printers with iSerial disabled or without iSerial functionality may experience mis-operation, such as only one DNP printer being connectable at a time to a Mac.

iSerial Function Info

Printer Offline Issue: A printer may show as 'Offline' in Mac OS but still be functional. Printing from the Print dialog should still work. Enabling the iSerial function corrects this.
Multiple Printers: OS-X 10.9.4 and above does not support multiple printers of the same make and model without iSerial enabled.

Fix: Enable the iSerial function to correct these conditions. With iSerial enabled, multiple printers and/or different DNP models can be connected simultaneously (e.g., DS-820(A) and DS620(A) or RX1HS or QW410).

Other Known Limitations

Due to Mac OS design, the image preview in the printer panel may not reflect color adjustments made within the driver.
The printer defaults to US Letter size. Confirm the proper paper size before printing.
This driver is confirmed to work on OS-12 Monterey, OS-11 Big Sur, and OS-10 Catalina. Older OS versions may have limitations.
The 2-inch cut is not supported on 4x6 multi-page operations on 6x8 media. For 4up 2x6 prints on a 6x8 panel, print as a 6x8 image.
When using multi-cut combo size function, the image canvas is cut to multi-cut sizes. Application software handles image layout on the full canvas.
Some Mac computers exhibit slow job spooling. Performing an HDD diagnostic scan and repair may help.

Support Contacts

For questions about this driver or DNP IAM printers:

DNP IAM Technical Support (North America):
1-855-367-7604 or +1-980-777-1178

DNP IAM Technical Support (Latin America):
1-855-367-8008 or +1-980-777-1175

Email: dnpsupport@dnp.imgcomm.com

For support in other areas, contact your local DNP dealer or support agent.

Notes

Current DNP printers support iSerial functionality; older legacy printers do not. iSerial is required for connecting multiple DNP printers to a Mac OS-X.
Some new features and print sizes require complementary firmware and driver updates.
Print media pack sizes are limited to certain sales regions; check with your local reseller.

All trademarks are the property of their respective owners.

Rev. 2022-1012 15:30 bi
DNP Mac OS X Driver Ver 5.2.6 (662)

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