Dogtra ARC800 FREE PLUS Owner's Manual

Product Safety and Health Statement

Proper e-collar use

Dogtra e-collars are designed solely for dog behavior modification and are not for human or other animal use. Dogtra-Europe disclaims liability for improper use.

Aggressive dogs

Dogtra strongly advises consulting a dog training professional when using an e-collar on aggressive dogs.

Interference with other electronic devices

Dogtra's technology minimizes interference with devices like garage door openers and mobile phones. Its digital microprocessor uses thousands of unique codes to prevent frequency match-up with other Dogtra e-collars. Individuals with medical devices should consult a physician before using the e-collar.

Inadvertent activation

Holding the constant button for 12 seconds or more automatically shuts down the unit. It reactivates upon button release and re-depression.

Proper Fit

A loose receiver/collar can cause skin irritation from rubbing contact points and inconsistent stimulation. Ensure a snug fit for proper contact.

Duration your dog can wear the unit

Extended wear in one location can cause skin irritation. Reposition the receiver/collar occasionally and check for irritation each time. Consult a veterinarian if irritation signs appear.

Reaction to the stimulation

Dogs vary in tolerance and reaction. Observe your dog to find the correct stimulation level, which may need adjustment based on situation and distractions (e.g., a distracted dog may require higher stimulation).

Training Methods

E-collars can be used with various methods. For concerns about Dogtra's training methods, consult a dog training professional.

At a Glance

Components

A visual overview of the ARC800 FREE PLUS system components, including the Transmitter, Receiver, HANDSFREE SQUARE, Li-Po Battery Charger, Owner's Manual, Belt Clip, Test Light, and Labels.

Optional Accessories

Auto Charger

The auto charger for the ARC800 FREE PLUS accepts 12-24 volts input and provides 10 volts 1500mAh output.

US Charger

Dogtra's US chargers are designed for use with a 110 volt AC electrical outlet.

To purchase accessories, please visit Dogtra's online store or call customer service at +33 (0)1 30 62 65 65.

Main Features

• HANDSFREE SQUARE for remote control
• Expandable up to 14 HANDSFREE SQUARES
• Expandable to a 2-dog system
• Maximum Range 800 metres
• IPX9K waterproof certified transmitter and receiver (HANDSFREE SQUARE is not waterproof)
• Medium output receiver
• 127-level stimulation with Rheostat Dial and LCD screen for precise control
• Safety Stimulation Level Lock
• Constant stimulation with customizable Boost button for instant level increase
• LCD screen display for stimulation level and battery life
• Nick/Constant stimulation & Pager vibration
• Enhanced contact points
• Ergonomic slim receiver design
• Checkered grip on handheld transmitter
• For dogs as small as 7 kg
• 2-hour rapid charge batteries for transmitter and receiver
• Replaceable lithium coin battery for HANDSFREE SQUARE

Overview

A detailed diagram of the ARC800 FREE PLUS Transmitter, highlighting its key components: Antenna, Rheostat Dial, 1Dog/2Dog Toggle Switch, On/Off & Safety Level Lock Button, Nick Button, Constant Button, Pager Button, Boosted Constant Button, LED Indicator Light, LCD Screen, Belt Clip, and Battery Charging Receptacle & Rubber Plug.

Understanding Your Training System

1. Turning the System On/Off

To turn the handheld transmitter on, hold the button on the right side until the LCD screen illuminates. To turn it off, hold the same button until the LCD screen shuts off.

To turn the receiver on, place the red dot on the back of the transmitter to the red dot on the receiver. Hold them together momentarily until the receiver's LED light comes on. To turn it off, repeat the procedure; the LED light will briefly turn red indicating shutdown.

2. Transmitter Button Function

The ARC800 FREE PLUS transmitter has five buttons and a toggle switch. The receiver can be changed by pressing the toggle switch up and down. For a 2-dog system, pair the new receiver to the orange buttons.

Nick Button

Located on the top left side of the handheld transmitter. Pressing it emits a single rapid pulse of electrical stimulation from the receiver.

Constant Button

Located on the bottom left side of the handheld transmitter. Pressing it provides continuous stimulation for up to 12 seconds. As a safety feature, stimulation automatically turns off after 12 seconds. The receiver is ready for reactivation once the button is released.

Pager Button

Located on the face of the transmitter. Pressing it provides vibration for up to 12 seconds.

On/Off Button

To turn on the ARC800 FREE PLUS, press and hold the right on/off button until the front LCD screen turns on. To turn off, press and hold the right on/off button until the LCD screen turns off. The LCD light automatically dims after 4 seconds.

Safety Level Lock/Unlock Button

To lock a chosen stimulation level, tap the On/Off button once after selecting the level. A lock icon appears on the LCD screen, preventing changes. To unlock, tap the on/off button again.

Customizable Boosted Constant

Once the boost amount is set, a boost icon appears on the LCD screen. If not set, the Boosted Constant button functions as a Constant button at the displayed stimulation level.

The Boosted Constant feature applies up to 12 seconds of continuous boosted stimulation at the preselected boosted level.

Setting up Boosted Constant feature

1. Set the stimulation level to zero.
2. Hold the Boosted Constant button for 5 seconds until the LED light blinks; then release it.
3. Turn the Rheostat Dial to select the incremental Boost amount as shown on the LCD screen.

   Note: Set the Boost level to 0 to use the Constant stimulation without Boost.

4. Tap the Boosted Constant button to save the setting.

   Note: The saved setting will remain even if the unit is turned off. To reset the setting, repeat the steps above.

3. ARC800 FREE PLUS Code Setting

Follow these steps to code an ARC800 FREE PLUS transmitter to a new or existing additional receiver:

1. Set 1D or 2D using the Toggle Switch on the transmitter and dial to set the stimulus level to '0'.
2. With the receiver turned off, place the red dot on the transmitter to the red dot on the receiver. Hold them together until the green LED blinks rapidly on the receiver.
3. Press the 'Nick Button' and 'Constant Button' on the transmitter when the receiver's LED is blinking.
4. The LED flashes every 4 seconds after the receiver's LED comes on, indicating connection complete.

4. HANDSFREE SQUARE Information

The HANDSFREE SQUARE provides remote, discreet fingertip control. Its function (Nick, Constant, or Pager) can be coded for remote operation without carrying the transmitter. It has been tested for extreme conditions (-20 °C to 60 °C).

Note: The HANDSFREE SQUARE is compatible with previous HANDSFREE line versions. Previous HANDSFREE series can pair only one HANDSFREE SQUARE per transmitter, while HANDSFREE PLUS series can pair up to 14 HANDSFREE SQUARES per transmitter.

Range

The handheld transmitter's range depends on its placement, as the body can act as a barrier. Keep the antenna open for maximum range. Placing the transmitter in a bag or pocket where the antenna is covered may reduce range. The HANDSFREE SQUARE must be within 10 meters of the transmitter to work.

Battery Life

The HANDSFREE SQUARE's LED blinks when the button is pressed. Replace the battery when the LED no longer blinks. With normal usage (button held for 12 seconds, 100 times a day), the battery should last 7-10 years.

Fastening the HANDSFREE SQUARE Strap

The HANDSFREE SQUARE strap can be fastened to the wrist, palm, or around a gun stock.

1. Wrap the strap around the object. Pull the strap through the lower section of the buckle and use the notch to secure the HANDSFREE SQUARE.
2. Loop the strap back through the top section of the buckle.

Changing the HANDSFREE SQUARE Setting

The default setting for the HANDSFREE SQUARE is Constant stimulation. To change the setting or add more HANDSFREE SQUARES:

1. Begin with the transmitter turned off.
2. On the handheld transmitter, hold down the appropriate buttons to code the desired setting on the HANDSFREE SQUARE.

ARC800 FREE PLUS - 1st Dog & ARC802 FREE PLUS - 2nd Dog

Instructions for setting stimulation types (Nick, Constant, Pager, Boost) for both 1st and 2nd dogs using the toggle switch and specific button combinations on the transmitter.

• Nick (1st Dog): Move toggle switch up for 'D1'. Hold on/off and Nick buttons.
• Constant (1st Dog): Move toggle switch up for 'D1'. Hold on/off and Constant buttons.
• Pager (1st Dog): Move toggle switch up for 'D1'. Hold on/off and Pager buttons.
• Boost (1st Dog): Move toggle switch up for 'D1'. Hold on/off and Boost buttons.
• Nick (2nd Dog): Move toggle switch down for 'D2'. Hold on/off and Nick buttons.
• Constant (2nd Dog): Move toggle switch down for 'D2'. Hold on/off and Constant buttons.
• Pager (2nd Dog): Move toggle switch up for 'D2'. Hold on/off and Pager buttons.
• Boost (2nd Dog): Move toggle switch up for 'D2'. Hold on/off and Boost buttons.

5. Receiver Fitting

The receiver/collar should be fitted so that the surgical stainless steel contact points press firmly against the dog's skin. When properly fitted, you should be able to fit one or two fingers snugly between the contact points and your dog's skin. The receiver/collar should not move. The best location is either side of the dog's windpipe. A loose fit can cause skin irritation and inconsistent stimulation. A too-tight fit can hinder breathing.

6. Finding the Right Stimulation

The ARC800 FREE PLUS features a Rheostat Dial on the transmitter (0 is lowest, 127 is highest). Adjust the setting based on your dog's temperament and stimulation threshold. Always start at the lowest level and gradually increase. The appropriate level is found when the dog shows a mild reaction. Intensity may need adjustment during times of excitement or distraction.

Note: Stimulation level can be adjusted while in use. Increasing the level does not affect Pager vibration strength, which has only one level.

7. Maximizing the Distance

The ARC800 FREE PLUS has a maximum range of 800 meters, which can vary based on transmitter usage. For greatest range, hold the transmitter away from your body and avoid touching the antenna. Ensure the unit is properly charged for maximum signal strength. Range is reduced when the antenna is covered or in contact with your body. For optimal range, carry the handheld transmitter with the antenna facing away from you. Do not place the transmitter with the antenna touching your body or facing downwards.

8. LED Indicator

The LED indicator flashes every 4 seconds when the receiver is on and ready. It blinks on both transmitter and receiver when buttons are pressed. The LED color indicates battery life: Green = Full charge, Amber = Medium charge, Red = Needs charge. If used when red, the unit may shut down automatically.

Receiver Indicator Light

When the Constant button is pressed, the receiver indicator light glows steadily (green, amber, or red based on battery life) for up to 12 seconds. When the Nick button is pressed, the light comes on for a fraction of a second.

9. Charging the Battery

The Dogtra ARC800 FREE PLUS uses a Lithium Polymer battery. Recharge the unit if the indicator light is red, does not come on, the transmitter LCD shows only 1 bar, or the system won't stay on when buttons are pressed.

Note 1: Only use Dogtra-approved batteries, chargers, and accessories to prevent damage.

Note 2: The unit has a partial charge from the factory. Give it a full 2-hour initial charge before first use, away from flammable substances.

Follow the steps below to charge your system:

1. Open the rubber plugs on the battery charging receptacles and plug in the charging cable.
2. Plug the charger into a 220-volt wall outlet or, if using the auto charger, into a cigarette lighter (for lithium polymer batteries only). All indicator lights glow red when properly plugged in, and the unit automatically shuts off during charging. Turn the unit on again after full charge and unplugging.
3. The lithium polymer battery fully charges within 2 hours. Lights stay red during charging and turn green when fully charged.
4. After charging, cover the battery charging receptacles with the rubber plugs.

Charger Info

• Manufacturer: E-SUN
• Manufacturing country: CHINA
• Model name: MKC-1001500SEU
• INPUT: 100-240V~50/60Hz 0.4A
• OUTPUT: 10V 1500mA 15.0W

10. Handheld Transmitter LCD

The LCD screen indicates the stimulation level from 0-127. The battery life indicator shows: 3 bars = full charge, 2 bars = medium charge, 1 bar = needs charge. The battery life indicator only shows the transmitter's remaining charge. To check the receiver's charge, observe its LED indicator light.

Care for LCD Transmitters in Cold Temperature

In cold temperatures (-12°C or below), the LCD may be dim or slow to respond. Wait for the display to become visible before selecting a training level. The transmitter will still function properly even if the LCD is dim or slow. If the intensity level freezes due to extreme cold, turning the Rheostat Dial will still change the actual intensity from the receiver, even if not reflected on the LCD. It is best to wait for the transmitter to work properly or slowly turn the Rheostat Dial while holding the Constant button and observing the dog's reaction. Avoid rapid turning, as the receiver will emit static correction based on the dial's level, which may not be accurately reflected on the LCD.

11. Attaching the Belt Clip

Follow these instructions to attach the included belt clip to the transmitter:

1. Align the belt clip to the grooves on the back of the transmitter.
2. With a firm grip, screw on the belt clip's Phillips head screws with a screwdriver.

12. Using the Test Light

A diagram shows the test light placed on the contact points of the receiver collar.

1. Turn on the receiver by pressing the on/off button. The indicator light will come on briefly, then blink every 4 seconds, showing it's ready (charge if red).
2. Turn on the transmitter by holding the on/off button on the right side. The LED will blink every 4 seconds, and the LCD will show remaining battery life (charge if only 1 bar).
3. Place the test light, included in the package, on the contact points as shown in the diagram.
4. Watch the test light as you press the Nick button on the transmitter. It should light up briefly. Higher intensity results in a brighter light.
5. Watch the test light as you press the Constant button. It should light up as long as pressed, but will automatically stop after 12 seconds as a safety feature.
6. Turn the Rheostat Dial clockwise and then counterclockwise. The test light should glow brighter with higher stimulation levels and dimmer with lower levels.

Note: The test light may not be visible if the intensity level is set below level ten.

General Training Tips

Dogs should know basic obedience commands before training with the ARC800 FREE PLUS. Training involves showing a command, repetition, and gradually introducing distractions.

Obedience Training on the Leash

Dogs must fully understand obedience commands (sit, stay, here, heel, kennel) before e-collar reinforcement. Use a leash to teach basic commands, reinforcing with a tug and positive reinforcement. Once understood, the e-collar can reinforce them.

Beginning E-Collar Training

Once the dog understands leash obedience, begin e-collar training. With the dog on leash and wearing the e-collar, continue drills. Apply light stimulation (Nick or Constant) when a command is given, removing it when the dog complies. Repetition teaches the dog to perform the command. The final avoidance phase teaches the dog to avoid stimulation by performing commands. The e-collar then serves as a reminder for non-compliance.

How Much Stimulation to Use

Always start with low stimulation levels and increase as needed based on the dog's disposition and situation. Correct stimulation creates a more controllable, less stressful environment. For more training information, consult a professional dog trainer.

Maintenance

Basic Maintenance

Ensure the rubber charging cap is secure when in use. After each training session, inspect the unit for missing parts or casing damage, which can affect waterproofing. After confirming no damage, rinse the receiver and clean dirt/debris.

Storage Maintenance

Fully charge the unit before storing for extended periods. While stored, fully charge monthly and before first use. Store units at room temperature, away from extreme climates.

Troubleshooting

If the unit malfunctions, refer to the "Troubleshooting Guide" before sending to Dogtra for service. For questions or concerns, email info@dogtra-europe.com or call customer service at +33 (0)1 30 62 65 65.

Troubleshooting Guide

1. My dog is not reacting to the collar.

• Ensure the unit is turned on: Place the two red dots together to turn on the receiver, and push the black button on the transmitter until it illuminates.
• Ensure the collar strap is tight enough for both contact points to touch the dog's skin.
• Contact points may be too short. Order longer contact points by calling +33 (0)1 30 62 65 65 or emailing info@dogtra-europe.com. If using the longest points, trim the dog's neck hair.
• The intensity level may be too low. Increase stimulation until the dog responds (e.g., neck movement, head shaking), which may be subtle.

2. The test light comes on, but I do not feel any stimulation.

• Your tolerance may be higher than your dog's. Test the unit by placing both contact points on your inner wrist, where sensitivity is higher.

3. The transmitter has no range or stimulation is less when the dog is farther away.

• Antenna(s) may be damaged. Order parts by contacting customer service at +33 (0)1 30 62 65 65 or visiting www.dogtra-europe.com.
• The indicated range is for flat terrain. Heavy brush, trees, hills, or moisture affect range. For best range, hold the transmitter vertically above your head and/or move to higher ground.
• Electrical conductors (cars, chain-link dog runs, metal buildings, radio towers) affect range. Operate away from these structures.

4. My unit is not holding a charge.

• Batteries may not be charged properly, or the charger, splitter, and charging port need inspection. Contact customer service at info@dogtra-europe.com or +33 (0)1 30 62 65 65 to send units for inspection.
• The charging pin may be damaged (wobbling, broken, or missing). Send the unit to the Repair Department. Clean the charging port with a cotton swab and rubbing alcohol. Rinse receiver and charging port if exposed to salt-water.
• For Dogtra units over two years old, batteries may need replacement. Users can replace them by contacting Dogtra, but improper installation voids warranty. Dogtra recommends sending units for inspection if problems persist after battery replacement.

Warranty and Repair Information

Two-Year Limited Warranty

Dogtra-Europe provides a 2-YEAR LIMITED WARRANTY to the original purchaser for products sold by Dogtra-Europe and its authorized distributors/retailers, starting from the purchase date. Replaceable batteries of YS100, iQ No Bark Collar, and iQ CLiQ are not covered.

* The customer is responsible for shipping warranty products back to Dogtra-Europe. Dogtra-Europe covers return shipping via regular ground service. Expedited shipping is at customer expense. If repair is not covered by warranty, the customer is responsible for parts, accessories, labor, and shipping fees, which vary based on work required.

To Qualify for the Dogtra Warranty

Proof of purchase is required to initiate warranty repair work. Keeping the original receipt is strongly recommended.

Not Covered Under Warranty

Dogtra-Europe DOES NOT cover repair/replacement costs due to misuse by owner or dog, improper maintenance, or lost units. Water damage on Water Resistant Transmitters (Dogtra 175NCP, 180NCP, 200NCP, 400NCP, 410NCP, IQ CLIQ, IQ PLUS Series) and Water Resistant Receivers (RRS, RRD, RR Deluxe) is not covered. All replacement costs for transmitter or receiver are the owner's responsibility. Warranty is void if the unit is altered, damaged by unauthorized persons, or if serial numbers are removed. Dogtra reserves the right to retain/discard damaged parts upon replacement/repair.

Out of Warranty Repair Work

For repairs not covered by warranty, costs include parts, labor, and shipping. The owner will be informed of costs before repair. Include a note explaining the problem, name, address, city/zip code, phone number, and email address.

Procedure for Repair Work

If the unit malfunctions, refer to the "Troubleshooting Guide" in the Owner's Manual and call customer service at +33 (0)1 30 62 65 65 for technical support before sending to Dogtra-Europe for service. The customer is responsible for shipping warranty products back to Dogtra-Europe. Dogtra-Europe is not responsible for units damaged or lost in transit, or for loss of training time/inconvenience during repair. Dogtra-Europe does not provide loaner units or compensation. A copy of the sales receipt with purchase date is required for warranty work. Include a brief explanation of the problem, name, address, city/state/zip code, daytime/evening phone number, and email address. If repair costs are not covered, Dogtra will call for payment/authorization. For questions, call +33 (0)1 30 62 65 65, or email sav@dogtra-europe.com.

Send repair units to Dogtra-Europe, 12-14, Rue Augustin Fresnel, 78310 Coignières, FRANCE.

Diagrams and representations in the manual may differ slightly from the actual product depending on the model type.