Euromaid

Product/Installer Details

For future reference, it is suggested to staple a copy of your purchase receipt here and complete the below information so it is always at hand.

Safety Instructions

Safety Instructions

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury or loss of life.

Explanation of the symbols:

• ⚠️ Warning! This combination of symbol and signal word indicates a potentially dangerous situation which may result in death or serious injuries unless it's avoided.
• ⓘ Caution! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries or damage to property and the environment.
• ? Note! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries.

The electric shock!

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
• Before any maintenance, unplug the appliance from the mains.
• Always unplug the machine and turn off the water supply after use. The max. inlet water pressure, in pascals. The min. inlet water pressure, in pascals.
• To ensure your safety, power plug must be inserted into an earthed three-pole socket. Check carefully and make sure that your socket is properly and reliably earthed.
• Make sure that the water and electrical devices must be connected by a qualified technician in accordance with the manufacturer's instructions and local safety regulations.

Risk to children!

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children of less than 3 years should be supervised to ensure that they do not play with appliance.
• Animals and children may climb into the machine. Check the machine before every operation.
• Kids should be supervised that they do not play with the appliance.

Risk of explosion!

• Glass door may be very hot during the operation. Keep kids and pets far away from the machine during the operation very wet rooms as well as in the rooms with explosive or caustic gas.
• Remove all packages and transport bolts before using the appliance. Otherwise, serious damage may result. Plug must be accessible after installation.
• Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.). This may result in fire or explosion.
• Before hand thoroughly rinse items of washing by hand.

Installing the product!

• This washing machine is for indoor use only.
• It isn't intended to be built-in using.
• The openings must not be obstructed by a carpet.
• Washing machine shall not be installed in bath room or very wet rooms as well as in the rooms with explosive or caustic gases.
• The washing machine with single inlet valve only can be connected to the cold water supply. The product with double inlet valves should be correctly connected to the hot water and cold water supply.
• Plug must be accessible after installation.

Risk of damaging appliance!

• Your product is only for home use and is only designed for the textiles suitable for machine washing.
• Do not climb up and sit on top cover of the machine.
• Do not lean against machine door.
• Cautions during Handling Machine:
• 1. Transport bolts shall be reinstalled to the machine by a specialized person.
• 2. The accumulated water shall be drained out of the machine.
• 3. Handle the machine carefully. Never hold each protruded part on the machine while lifting. Machine door can not be used as the handle during the conveyance.
• 4. This appliance is heavy. Transport with care.
• Please do not close the door with excessive forces. If it is found difficult to close the door, please check if the clothes are put in or distributed well.
• It is forbidden to wash carpets.

Operating the appliance!

• Before washing the clothes at first time, the product shall be operated in one round of the whole procedures without the clothes inside.
• Flammable and explosive or toxic solvents are forbidden. Gasoline and alcohol etc. Shall not be used as detergents. Please only select the detergents suitable for machine washing, especially for drum.
• Make sure that all pockets are emptied. Sharp and rigid items such as coin, brooch, nail, screw or stone etc. may cause serious damages to this machine.
• Please check whether the water inside the drum has been drained before opening its door. Please do not open the door if there is any water visible.
• Be careful of burning when the product drains hot washing water.
• Never refill the water by hand during washing.
• After the program is completed, Please wait for two minutes to open the door.

Packaging/Old appliance

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the collection systems or contact the retailer where the product was purchased. They return and can take this product for environmental safe recycling.

Installation

Product Description

Diagram shows a front-load washing machine with labels pointing to:

• Top cover
• Control panel
• Power supply cord
• Drum
• Service filter
• Drain hose
• Door
• Detergent dispenser
• Water supply hose

? Note! The product line chart is for reference only, please refer to real product as standard.

Accessories

• Transport hole plug
• Supply hose cold water
• Drain hose support (optional)
• Owner's manual

Installation area

• ⚠️ Warning! Stability is important to prevent the product from wandering! Make sure that the product should not stand on the power cord.
• Before installing the machine, the location characterized as follows shall be selected:
• 1. Rigid, dry, and level surface
• 2. Avoid direct sunlight
• 3. Sufficient ventilation
• 4. Room temperature is above 0°C
• 5. Keep far away from the heat resources such as coal or gas.

Unpacking the washing machine

• ⚠️ Warning! Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging well away from children.
• 1. Remove the cardboard box and styrofoam packing.
• 2. Lift the washing machine and remove the base packing. Make sure the small triangle foam is removed with the bottom one together. If not, lay the unit down with side surface, then remove the small foam from the unit bottom manually.
• 3. Remove the tape securing the power supply cord and drain hose.
• 4. Remove the inlet hose from the drum.

Remove transport bolts

• ⚠️ Warning! You must remove the transport bolts from the backside before using the product. You'll need the transport bolts again if you move the product, so make sure you keep them in a safe place.
• Please take the following steps to remove the bolts:
• 1. Loosen 4 bolts with spanner and then remove them.
• 2. Stop the holes with transport hole plugs.
• 3. Keep the transport bolts properly for future use.

Levelling the washing machine

• ⚠️ Warning! The lock nuts on all four feet must be screwed tightly against the housing.
• 1. Check if the legs are closely attached to the cabinet. If not, please turn them to their original positions tighten the nuts.
• 2. Loosen the lock nut turn the feet until it closely contacts with the floor.
• 3. Adjust the legs and lock them with a spanner, make sure the machine is steady.

Connect Water Supply Hose

• ⚠️ Warning! To prevent leakage or water damage, follow the instructions in this chapter!
• Do not kink, crush, modify or sever water inlet hose.
• For the model equipped with a hot valve, connect it to the hot water tap with a hot water supply hose. Energy consumption will decrease automatically for some programs.
• Connect the inlet pipe as indicated. There are two ways to connect the inlet pipe.
• 1. Connection between ordinary tap and inlet hose: Loosen clamp nut and four bolts, tighten clamp nut, press slide bushing, insert inlet hose into connecting base, connection finished.
• 2. Connection between screw tap and inlet hose: Tap with threads and inlet hose, special tap for washing machine with slide bushing.

Drain Hose

• ⚠️ Warning! Do not kink or protract the drain hose. Position drain hose properly, otherwise damage might result of water leakage.
• There are two ways to place the end of drain hose:
• 1. Put it into the water trough.
• 2. Connect it to the branch drain pipe of the trough.
• ? Note! If the machine has a drain hose support, please install it like the following.
• ⚠️ Warning! When installing drain hose, fix it properly with a rope. If drain hose is too long, do not force it into washing machine as it will cause abnormal noises.

Operations

Quick Start

• ⓘ Caution! Before washing, please make sure it's installed properly. Before washing at first time, the washing machine shall be operated in one round of the whole procedures without clothes as follows.

1. Before Washing

1. Plug in
2. Open tap
3. Load
4. Close door
5. Add detergent

? Note! Detergent only needs to be added in "case I" after selecting pre-washing for machines with this function.

2. Washing

1. Power On
2. Select Programme
3. Select function or default
4. Start up

? Note! 1. If default is selected, step 3 can be skipped. 2. The function button line chart is for reference only, please refer to real product as standard.

3. After Washing

Buzzer beep or "End" on display.

Before Each Washing

• The working condition of the washer should be (0-40)°C. If used under 0°C, the inlet valve and draining system may be damaged. If the machine is placed under condition of 0°C or less, then it should be transferred to normal ambient temperature to ensure the water supply hose and drain hose are not frozen before use.
• Please check the labels and the explanation of using detergent before wash. Use non-foaming or less-foaming detergent suitable for machine washing properly.
• Check the label
• Take out the items out of the pockets
• Knot the long strips, zip or button
• Put small clothes into the pillow slip
• Turn easy-pilling and long-pile fabric inside out
• Separate clothes with different textures
• ⚠️ Warning! When washing a single clothes, it may easily cause great eccentricity and give alarm due to great unbalance. Therefore it is suggested to add one or two more clothes to be washed together so that draining can be done smoothly. Don't wash the clothes touching with kerosene, gasoline, alcohol and other flammable materials.

Detergent Dispenser

Diagrams show dispenser compartments for Pre wash detergent, Main wash detergent, and Softener. It also shows how to dispense liquid detergent and powder detergent, and how to pull out the dispenser.

• ⓘ Caution! Detergent only needs to be added in "case I" after selecting pre-washing for machines with this function.

? Note! As for the agglomerated or ropy detergent or additive, before they are poured into the detergent box, it is suggested to use some water for dilution to prevent the inlet of detergent box from being blocked and overflowing while filling water. Please choose suitable type of detergent for the various washing temperature to get the best washing performance with less water and energy consumption.

Control Panel

Diagram shows the control panel with numbered buttons and a display.

• 1 On/Off: Product is switched on or off.
• 2 Start/Pause: Press the button to start or pause the washing cycle.
• 3 Option: This allows you to select an additional function and will light when selected.
• 4 Programmes: Available according to the laundry type.
• 5 Display: The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.

Display indicators:

• A Delay
• B Door Lock
• C Child Lock
• D Reload
• E Temp.
• F Speed
• G My Cycle
• H Wash Time
• I Soil
• J Option
• K Anti-crease
• L Extra Rinse
• M Speed Wash
• N Extra Wash
• O Pre Wash
• P Prewash-Wash-Rinse-Spin

Function

Note: Choice of functions is limited on some wash programs

• Pre Wash: The Prewash function can get an extra wash before main wash. It is suitable for washing dust that rises to the surface of the clothes; you need to put detergent into Case (I) when selecting it.
• Extra Rinse: The laundry will undergo extra rinse once after you select it.
• SpeedWash: The function can decrease the washing time.
• Anti-crease: It can be used to reduce the wrinkles of clothes.
• Extra Wash: Very soiled clothes can choose it; selecting it can increase the washing time and intensity to increase the washing effect.
• Stain +: It is suitable for different levels of soiling from light to heavy.
• Option Confirm: Confirm the selection of the Pre Wash, Extra Rinse, Extra Wash, Night Wash or Anti-crease function.

Delay

Set the Delay function:

1. Select a programme
2. Press the Delay button to choose the time (the delaying time is 0-24 H).
3. Press [Start/Pause] to commence the delay operation.

Cancel the Delay function: Press the [Delay] button until the display shows "OH". It should be pressed before starting the programme. If the programme already started, press the [On/Off] button to reset the programme.

• ⓘ Caution! If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and when the power is restarted, press the [On/Off] button; the program will continue.

Programmes

Programmes are available according to the laundry type.

• Synthetic: Wash synthetic articles, for example: shirts, coats, blending. While washing knitting textiles, detergent quantity shall be reduced due to its loose string construction and easily forming bubbles.
• Easy Care: Washing the baby's clothes, it can make the baby's wear cleaner and make the rinse performance better to protect the baby skin.
• Jeans: Specially for jeans.
• Mix: Mixed load consisting of textiles made of cotton and synthetics.
• Colours: Washing brightly colored clothes, it can protect the colors better.
• Cotton Eco: To increase the washing effects, washing time is increased.
• Hand Wash: As for few light dirty clothes, the default temperature of washing is cold.
• Cotton: Hard-wearing textiles, heat-resistant textiles made of cotton or linen.
• Quick(Quick15'): Extra short programme approx., suitable for lightly soiled washing as a small amounts of laundry.
• Delicates: For delicate, washable textiles, e.g. made of silk, satin, synthetic fibres or blended fabrics.
• Wool: Hand or machine-washable wool or richwool textiles. Especially gentle wash programme to prevent shrinkage, longer programme pauses (textiles rest in wash liquor).
• Spin Only: Extra spin with selectable spin speed.
• Rinse+Spin: Extra rinse with spin.
• Drain Only: Drain off the water.
• Rapid45': Washing few and not very dirty clothes quickly.

? Note! Reference to your product to select the programmes.

Washing Programmes Table

Note: Choice of temperature is limited on some wash programs

• Energy test program: Cotton ECO. Speed: the highest speed; Other as the default. Half load for 10.0Kg machine: 5.0Kg.
• "Cotton ECO" is the standard washing programs to which the information in the label and the fiche relates, and they are suitable to clean normally soiled cotton laundry and that they are the most efficient programmes in terms of combined energy and water consumptions for washing that type of cotton laundry, that the actual water temperature may differ from the declared cycle temperature.

? Note! The parameters in this table are only for user's reference. The actual parameters maybe different with the parameters in above mentioned table.

Maintenances

Cleaning And Care

• ⚠️ Warning! Before your maintenance starts, please unplug the machine and close the tap.

Cleaning The Cabinet

Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use the wet cloth to wipe it off immediately. No sharp items are allowed.

? Note! Formic acid and its diluted solvents or equivalent are forbidden, such as alcohol, solvents or chemical products, etc.

Cleaning The Drum

The rusts left inside the drum by the metal articles shall be removed immediately with chlorine-free detergents. Never use steel wool.

? Note! Don't put laundry in the washing machine during the drum cleaning.

Cleaning The Door Seal And Glass

Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leaks. Remove any coins, buttons and other objects from the seal after each wash.

Cleaning The Inlet Filter

? Note! Inlet filter must be cleaned if there is less water.

Washing the filter in the tap

1. Close the tap.
2. Remove the water supply hose from the tap.
3. Clean the filter.
4. Reconnect the water supply hose.

Washing the filter in washing machine:

1. Screw off the inlet pipe from the backside of the machine.
2. Pull out the filter with long nose pliers and reinstall it back after being washed.
3. Use the brush to clean the filter.
4. Reconnect the inlet pipe.

? Note! If the brush is not clean, you can pull out the filter washed separately; Reconnect, turn on the tap.

Clean The Detergent Dispenser

1. Press down the arrow location on softener cover inside the dispenser drawer.
2. Lift the clip up and take out softener cover and wash all grooves with water.
3. Restore the softener cover and push the drawer into position.

? Note! Do not use alcohol, solvents or chemical products to clean the machine.

Cleaning The Drain Pump Filter

• ⚠️ Warning! Be careful of the hot water! Allow detergent solution to cool down. Unplug the machine to avoid electrical shock before washing. Drain pump filter can filter the yarns and small foreign matters from the washing. Clean the filter periodically to ensure the normal operation of washing machine.
• 1. Open the lower cover cap.
• 2. Rotate 90°C and pull out the emergency drain hose, and take off the hose cap.
• 3. After water runs out, reset the drain hose.
• 4. Open the filter by turning to the counter clockwise.
• 5. Remove extraneous matter.
• 6. Close the lower cover cap.

• ⓘ Caution! Make sure that valve cap and emergency drain hose are reinstalled properly, cap plates should be inserted aligning to hole plates otherwise water may leak. Some machines don't have emergency drain hose, so step 2 and step 3 can be skipped. Rotate lower cover cap directly to make water run into basin. When the appliance is in use and depending on the programme selected there can be hot water in the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the cover, ensure it is securely re-tightened.

Trouble Shooting

The start of the appliance does not work or it stops during operation. First try to find a solution to the problem, if not, contact the service centre.

? Note! After the check, activate the appliance. If the problem occurs or the display shows other alarm codes again, contact the service.

Technical Specifications

Testing methods

ADDITIONAL INFORMATION FOR Standard performance TESTING: (AS/NZS 2040.1:2005+Amd1:2007+Amd2:2009)

1. Water connections: Cold & hot water connection
2. Water supply pressure: 320 kPa
3. Warm Wash Program: Cotton Eco Display: 4:54 (Cold wash program: Cotton Cold; no temperature display is cold wash)
4. Detergent type: Drum detergent
5. Detergent quantity: Default
6. Adding detergent: The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1
7. The detergent shall be dissolved in 1 L of water
8. Anti-sudsing agent: Max
9. Test load mass: 10kg
10. Water consumption: 100L
11. Test Voltage:220-240V~,50Hz

Manufacturer Guarantee

This warranty is provided in Australia by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 (Phone number 1300 556 816) and in New Zealand by Glen Dimplex New Zealand Limited NZBN 9429000069823 (Phone number 09 274 8265) in respect of the Euromaid product.

1. Euromaid Express Warranty

Subject to the exclusions below, Euromaid warrants that the product will not have any electrical or mechanical breakdowns within:

• a) In the case of Euromaid products used for personal, domestic or household purposes, a period of 2 years from the date the product is purchased as a brand-new product from a retailer located in Australia / New Zealand.
• b) In the case of Euromaid products used for purposes other than personal, domestic or household purposes (including business or commercial use), a period of 90 days from the date the product is purchased as a brand-new product from a retailer located in Australia / New Zealand. Euromaid products are designed and intended for domestic use only; and
• c) All warranty repairs must be carried out by Glen Dimplex or their nominated service agent.

Note: warranty periods detailed above may vary in line with agreements with select retail and builder partners and may differ between Australia and New Zealand.

The benefits conferred by this express warranty are in addition to the Consumer Guarantees referred to in section 3 and any other statutory rights you may have under the Australian / New Zealand Consumer Law and/or other applicable laws.

2. Warranty exclusions

This express warranty does not apply where:

• a) The product has been installed, used or operated otherwise than in accordance with the product manual or other similar documentation provided to you with the product;
• b) The product requires repairs due to damage resulting from accident, misuse, incorrect installation, insect or vermin infestation, improper liquid spillage, cleaning or maintenance, unauthorised modification, use on an incorrect voltage, power surges and dips, voltage supply problems, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories or exposure to abnormally corrosive conditions, events independent of human control which occurred after the goods left the control of Glen Dimplex;
• c) The repair relates to the replacement of consumable parts such as fuses and bulbs or any other parts of the product which require routine replacement;
• d) You are unable to provide us with reasonable proof of purchase for the product;
• e) the breakdown occurs after the expiry of the express warranty period set out in section 1 or
• f) the product was not purchased in Australia / New Zealand as a brand-new product.

3. Consumer guarantees

Euromaid goods come with guarantees that cannot be excluded under the Australian / New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

4. How to make a claim

You may make a claim under this warranty through the Euromaid website, contacting their customer care line or via email. Contact details for Glen Dimplex Australia and New Zealand can be found at the end of this document.

To make a valid claim under this warranty, you must:

• a) Lodge the claim as soon as possible and no later than 14 days after you first become aware of the breakdown;
• b) Provide the product serial number;
• c) Provide reasonable proof of purchase for the product. This can take the form of a store receipt, new home handover form or other payment receipt documentation; and
• d) If required, provide access to the premises at which the product is located at times nominated by Euromaid (so that they can inspect the product).

5. Warranty claims

If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply, Euromaid will, at their election, either repair the product or replace the product with a product of identical specification (or where the product is superseded or no longer in stock, with a product of as close a specification as possible).

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Products are designed and supplied for normal domestic use. Euromaid will not be liable under this warranty for business loss or damage of any kind whatsoever.

Contact Information

Euromaid

Glen Dimplex Australia Pty Ltd

www.glendimplex.com.au

Australia

Ph: 1300 556 816

customer.care.ha@glendimplex.com.au

Glen Dimplex New Zealand Ltd

www.glendimplex.co.nz

New Zealand

Ph: 09 274 8265

nztechserv@glendimplex.co.nz

Note: The manufacturer will not be responsible for any damage to property or to persons caused by incorrect installation or improper use of the appliance. The manufacturer is not responsible for any inaccuracies, due to printing or transcription errors, contained in this manual. In addition, the appearance of the figures reported is also purely indicative. The manufacturer reserves the right to make changes to its products when considered necessary and useful, without affecting the essential safety and operating characteristics. Glen Dimplex constantly seeks ways to improve the specifications and designs of their products. Whilst every effort is made to produce up to date literature, this document should not be regarded as an infallible guide. Actual product only should be used to derive cut out sizes. All appliances must be installed by a qualified person/s with adherence to the relevant electrical, plumbing and building codes, with compliance being issued as required by state or national legislation. Additionally, all upright cookers must have the anti-tilt device installed correctly in adherence to the relevant standards by a licenced installer. For maximum effectiveness and efficiency all rangehoods should be installed with the use of ductwork, by a licenced installer with adherence to the relevant state and national building codes and regulations. All Glen Dimplex appliances are for Domestic use only, and must be installed by a licence installer into Domestic Applications only, without exception and to the required Authorities guidelines. Any installation outside of this will VOID warranty. Alfresco areas are not a Domestic application.