TECO Split-Type Room Air Conditioner
User Manual
Platinum 3D Inverter Series
Models:
TWS-TSO26H3DVGA
TWS-TSO35H3DVGA
TWS-TSO50H3DVGA
TWS-TSO70H3DVGA
TWS-TSO80H3DVGA
IMPORTANT NOTE: Thank you for selecting a TECO quality Air Conditioner. Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference. The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details.
Safety Precautions
Read Safety Precautions Before Operation
WARNING: This symbol indicates the possibility of personnel injury or loss of life.
CAUTION: This symbol indicates the possibility of property damage or serious consequences.
General Warnings
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
Warnings for Product Use
- If an abnormal situation arises (like a burning smell), immediately turn off the unit and disconnect the power. Call your dealer for instructions to avoid electric shock, fire or injury.
- Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
- Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.
- Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around the unit and cause explosion.
- Do not operate your air conditioner in a wet room such as a bathroom or laundry room. Too much exposure to water can cause electrical components to short circuit.
- Do not expose your body directly to cool air for a prolonged period of time.
- Do not allow children to play with the air conditioner. Children must be supervised around the unit at all times.
- If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
- In certain functional environments, such as kitchens, server rooms, etc., the use of specially designed air-conditioning units is highly recommended.
Cleaning and Maintenance Warnings
- Turn off the device and disconnect the power before cleaning. Failure to do so can cause electrical shock.
- Do not clean the air conditioner with excessive amounts of water.
- Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire or deformation.
Cautionary Notes
- Turn off the air conditioner and disconnect the power if you are not going to use it for a long time.
- Turn off and unplug the unit during storms.
- Make sure that water condensation can drain unhindered from the unit.
- Do not operate the air conditioner with wet hands. This may cause electric shock.
- Do not use the device for any other purpose than its intended use.
- Do not climb onto or place objects on top of the outdoor unit.
- Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high.
Electrical Warnings
- Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons to avoid a hazard.
- Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock.
- Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
- Do not modify the length of the power supply cord or use an extension cord to power the unit.
- Do not share the electrical outlet with other appliances. Improper or insufficient power supply can cause fire or electrical shock.
- The product must be properly grounded at the time of installation, or electrical shock may occur.
- For all electrical work, follow all local and national wiring standards, regulations, and the Installation Manual. Connect cables tightly, and clamp them securely to prevent external forces from damaging the terminal. Improper electrical connections can overheat and cause fire, and may also cause shock. All electrical connections must be made according to the Electrical Connection Diagram located on the panels of the indoor and outdoor units.
- All wiring must be properly arranged to ensure that the control board cover can close properly. If the control board cover is not closed properly, it can lead to corrosion and cause the connection points on the terminal to heat up, catch fire, or cause electrical shock.
- All wiring and disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
Disposal Guidelines
This marking on the product or its literature indicates that waste electrical and electronic equipment should not be mixed with general household waste.
- Young children should be supervised to ensure that they do not play with the appliance and packaging.
- Packing (e.g. wraps, polystyrene etc.) can be dangerous for children. There is a risk of suffocation. Keep packaging materials away from children.
- Contact your local authorities for correct method of disposal. Dispose of all packaging in a responsible manner in accordance with local regulations.
Names of Parts
Indoor Unit
Diagram Description: The indoor unit diagram shows the front panel, display window, air inlet grille, air filter, air louver, air vent, and air outlet. The remote controller is also shown near the unit.
- Display window
- Emergency button
- Panel
- Air inlet grille
- Air filter
- Air louver
- Air vent
- Air outlet
- Remote controller
- Pipe protection ring
Outdoor Unit
Diagram Description: The outdoor unit diagram shows the air outlet grille, air outlet, power cable, connecting pipe, and drain hose.
- Air outlet grille
- Air outlet
- Power cable
- Connecting pipe
- Drain hose
Note on Illustrations: Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly different. The actual shape shall prevail.
Emergency Function & Auto-Restart Function
Emergency Function
If the remote controller fails to work or maintenance is necessary, proceed as follows:
- Open and lift the front panel up to an angle to reach the emergency button.
- If the button is pushed when the unit is OFF, the air conditioner will operate in AUTO mode.
- If the button is pushed when the unit is ON, the air conditioner will stop running.
Diagram Description: A diagram shows the front panel of the indoor unit with an arrow pointing to the location of the emergency button on the E-box cover under the front panel.
Note: The shape and position of the emergency button may be different according to the model, but their function is the same.
Auto-Restart Function
The appliance is preset with an auto-restart function. In case of a sudden power failure, the module memorizes the setting conditions before the power failure. When the power restores, the unit will restart automatically with the previous settings preserved by the memory function.
Remote Controller
Diagram Description: An illustration of the TECO remote controller with numbered buttons.
- ON/OFF Button: Press this button to turn on/off the unit. This will clear the existing timer and SLEEP settings.
- MODE Button: Press this button to select the running mode: AUTO → COOL → DRY → HEAT → FAN.
- SPEED Button: Press this button to select the fan speed: Low → Mid → High → Turbo → Auto.
Note: AUTO air speed is not available in FAN mode. This button is invalid in dry mode. - COOL Button: Press this button to enter COOL mode.
- HEAT Button: Press this button to enter HEAT mode.
- TIMER Button: With the unit ON, press this button to set OFF timer; with it OFF, press to set ON timer. Press once, the "ON(OFF)" will flash. Press "+" or "-" to set the number of hours (0.5-24 hours) for the timer. Press again to confirm; "ON (OFF)" will stop flashing.
- + & - Button: Press "+" to increase temperature by 1°C (1°F); press "-" to decrease by 1°C (1°F). Temperature range: 16°C (60°F) ~ 32°C (90°F).
Note: Temperature cannot be set in AUTO or FAN mode. - MENU & OK Button: Press MENU to enter function selection mode. Use △, ▽, ◁, ▷ to choose the function. Press OK to activate. In function selection mode, the selected character will flash.
- L/R SWING Button: Press this button to activate left/right swing and press again to fix the swing position.
- U/D SWING Button: Press this button to activate up/down swing and press again to fix the swing position.
Additional Functions
- Rated Swinging: When the unit is on, press and hold the "U/D SWING" button for 3 seconds to shift its function to "Rated swinging". Press "U/D SWING" again to select positions. Holding "U/D SWING" for 3 seconds or reinstalling batteries resumes original function. The power button cannot exit "Rated swinging".
- ECO Mode: In COOL mode, enters ECO mode for least electricity consumption, exits automatically after 8 hours. Not available on fixed frequency units. Changing modes or turning off the remote cancels ECO mode. Activate/deactivate by selecting "ECO" via MENU and pressing OK.
Note: Electricity consumption is affected by ambient temperature and house structure. Use cautiously in high temperatures or large areas. - SLEEP Mode: When the unit is on, press MENU, then △, ▽, ◁, ▷ to select "SLEEP". Press OK to activate/deactivate. Unit exits SLEEP after 10 hours.
Note: SLEEP function not available in FAN and AUTO mode. Screen turns off in SLEEP mode. - SILENCE Mode: Activates silent wind function.
- DISPLAY Mode: Activates/deactivates screen display.
- iCLEAN: Unit automatically cleans evaporator and dries moisture. Closes automatically after 30 minutes. Activate/deactivate via MENU when unit is off.
- Child-lock: Press "HEAT" and "MODE" buttons simultaneously for at least 3 seconds to activate/deactivate. The remote control will indicate "?".
- °C/°F: Temperature is displayed in Celsius by default. Press "COOL" and "HEAT" buttons simultaneously for over 3 seconds to switch between "°C" and "°F".
Note: Fahrenheit display may not be available on all models. - Anti-F: When unit is in cooling, dry, or auto (cooling) modes, it continues to operate for 3 minutes to dry the evaporator, preventing bacteria accumulation and odors. Activate/deactivate via MENU.
- I-FEEL: When the unit is on, press MENU, then △, ▽, ◁, ▷ to select "I-FEEL". Press OK to activate/deactivate. The remote control sends the actual temperature at its location to the air conditioner.
Note: This is a universal remote controller. Functions like HEALTH, ELE.H, and LIGHT are not available on this air conditioner and will have no response.
Operating Instructions
Fix Batteries
Diagram Description: Three steps showing how to open the battery cover, insert batteries (+/-), and close the cover.
- Slide to open the cover according to the direction indicated by the arrowhead.
- Insert two brand new batteries (7#), and position the batteries to the right electric poles (+ & -).
- Put back the cover.
Auto Operation Mode
- Press the "MODE" button, select the auto operation mode.
- By pressing the "SPEED" button, select the fan speed from LOW, MID, HIGH, AUTO.
- Press the "ON/OFF" button to start operation.
- Press the "ON/OFF" button again to stop operation.
Note: In the AUTO mode, the temperature settings are non-effective.
Cooling / Heating Operation Mode
- Press the "MODE" button, select the Cooling or Heating operation mode.
- By pressing the "+" or "-" button, set the temperature range from 16°C (60°F) ~ 32°C (90°F). The display changes as you touch the button.
- By pressing the "SPEED" button, select the fan speed from LOW, MID, HIGH, TURBO, AUTO.
- Press the "ON/OFF" button to start operation.
- Press the "ON/OFF" button again to stop operation.
Note: The cold wind type has no heating function.
Fan Operation Mode
- Press the "MODE" button, select the fan operation mode.
- By pressing the "SPEED" button, select the fan speed from LOW, MID, HIGH.
- Press the "ON/OFF" button to start operation.
- Press the "ON/OFF" button again to stop operation.
Note: In the fan mode, the temperature settings are non-effective.
Drying Operation Mode
- Press the "MODE" button, select the drying operation mode.
- By pressing the "+" or "-" button, set the temperature range from 16°C (60°F) ~ 32°C (90°F). The display changes as you touch the button.
- Press the "ON/OFF" button to start operation.
- Press the "ON/OFF" button again to stop operation.
Note: In the dry mode, the speed settings are non-effective.
Operation Range
The table below indicates the temperature ranges the air conditioner can be operated within.
MODE | Cooling operating | Heating operating | Drying operating |
---|---|---|---|
Room temperature | 18°C~32°C | 0°C~24°C | 18°C~32°C |
Outdoor temperature | -7°C~43°C | -7°C~24°C | -7°C~43°C |
Note: If the air conditioner is used outside of the above conditions, certain safety protection features might come into operation and cause the unit to function abnormally.
The unit does not operate immediately if it is turned on after being turned off or after changing the mode during operation. This is a normal self-protection action; you need to wait for about 3 minutes.
Notes for Heating
- The fan of the indoor unit will not work immediately when the heating is started to avoid blowing out cool air.
- When it is cold and wet outside, the outdoor unit will develop frost over the heat exchanger, which will increase the heating capacity. Then the air conditioner will start defrost function.
- During defrost, the air conditioner will stop heating for about 5-12 minutes.
- Vapor may come out from the outdoor unit during defrost. This is not a malfunction, but a result of fast defrost.
- Heating will resume after defrost is complete.
Notes for Turning Off
When the air conditioner is turned off, the main controller will automatically decide whether to stop immediately or after running for dozens of seconds with lower frequency and lower air speed.
Maintenance
The Owner is responsible for regular maintenance of the equipment to ensure the air conditioner operates efficiently. It is recommended that a qualified & licensed technician is contracted to service the air conditioner at least once a year.
Indoor Unit - Clean Anti-Dust Filters
Diagram Description: Shows an indoor unit with arrows indicating opening the front panel and removing the air filter. Another diagram shows an anti-dust filter and a PM2.5 filter.
- Open the front panel following the direction of the arrow.
- Keeping the front panel raised with one hand, take out the air filter with the other hand.
- Note: Take out the PM2.5 filter (if installed).
- Clean the filter with water; if the filter is soiled with oil, it can be washed with warm water (not exceeding 45°C). Leave to dry in a cool and dry place.
- Keeping the front panel raised with one hand, insert the air filter with the other hand.
- Close the panel.
Owner's Responsibility
- Regular cleaning of the air filters and replacement where necessary.
- Ensuring that the air inlet and outlet of the outdoor unit is kept clear of any obstructions (e.g. dirt, leaves, plants).
- Ensuring that the condensate drain is kept clean.
- Ensuring that the heat exchangers are cleaned regularly.
- Replacement of exhausted batteries.
- Application of additional corrosion protection if the product is installed in a corrosive environment (e.g. salty air, industrial pollution, etc.).
End of Season Maintenance
- Disconnect the power by switching off the isolator switch or circuit breaker.
- Clean and replace the filters.
- On a hot sunny day, let the conditioner work in ventilation mode for some hours, so that the inside of the unit can dry completely.
Note: The PM2.5 filter adopts HAF (High Air Flow) electrostatic technology and planar micro-replication technology. It cannot be washed or regenerated. The PM2.5 filter is recommended to replace between 1 to 2 years' time.
Replacing the Batteries
When:
- There is no confirmation beep heard from the indoor unit.
- The LCD doesn't act.
How:
- Take off the cover at back.
- Place the new batteries respecting the symbols + and -.
N.B: Use only new batteries. Remove the batteries from the remote controller when the conditioner is not in operation.
WARNING! Do not throw batteries into common rubbish; they should be disposed of in the special containers situated in the collection points.
Troubleshooting
Malfunctions and Possible Causes
MALFUNCTION | POSSIBLE CAUSES |
---|---|
The appliance does not operate | Power failure / Circuit Breaker tripped Faulty indoor/outdoor unit fan motor Faulty compressor Faulty protective device or fuses. Loose connections or Isolator switched off It sometimes stops operating to protect the appliance. Voltage higher or lower than the normal operating voltage range Active TIMER-ON function Faulty electronic control board |
Strange odour | Air filter dirty |
Noise of running water | Back flow of liquid refrigerant through the heat exchanger during circulation. This occurs when the air in the room becomes very cold, for example in the “COOLING” or “DEHUMIDIFYING/DRY” modes. |
A fine mist comes from the air outlet | This noise is made by the expansion or contraction of the front panel plastics due to variations in temperature and does not indicate a problem. |
A strange noise can be heard | Incorrect temperature setting. Air inlet or outlet of indoor or outdoor unit has been blocked. Air filter is blocked. Fan speed set at minimum. Other sources of heat in the room. |
Insufficient airflow, either hot or cold | No refrigerant. Remote control is not close enough to indoor unit. Batteries in Remote controller may be drained. Obstacles between remote control and signal receiver in indoor unit. Active LED function |
The appliance does not respond to commands | Power failure |
The display is off | Faulty electronic control board Faulty fuses or switches. Leaking water inside from the indoor unit. Overheated cables or Circuit Breaker. Very strong burning smell coming from the appliance. |
Safety Action
Switch off the air conditioner immediately and turn off the power supply in the event of:
- Unusual noises during operation.
- Faulty electronic control board.
- Faulty fuses or switches.
- Leaking water inside from the indoor unit.
- Overheated cables or Circuit Breaker.
- Very strong burning smell coming from the appliance.
Repairs, Services & Warranty
It is hazardous for anyone installing, removing, altering, repairing, servicing or testing of this appliance. Only an Authorised Service Person can carry out servicing or repairs to this appliance.
If Service is Required:
If you have a problem, and the problem persists after you have made the checks mentioned in this manual, contact:
TECO Australia's Service on 1300 660 037 (8:30am - 4pm Mon~Fri AEST)
For warranty details please visit www.teco.com.au
Service Email: had.service@teco.com.au
Spare Parts: had.parts@teco.com.au
TECO Australia's Product Range
Did you know? TECO Australia's product range also includes:
- Top Load Clothes Washers
- Front Load Clothes Washers
- Auto Sensing Vented Clothes Dryers
- Refrigerators
- Chest and Vertical Freezers
- Bar Fridges
- Televisions
- Air Curtains
- Air Conditioners
Visit www.teco.com.au for our full range.
Warranty Information
Teco's warranty information for the product purchased is available at www.teco.com.au. A copy of the warranty may also be obtained by contacting Teco's Warranty and Service Department on 1300 660 037 during business hours (Mon - Fri 8:30am – 4pm AEST).
To arrange for servicing of a Teco product, please contact our Warranty and Service Department on 1300 660 037 during business hours (Mon - Fri 8:30am – 4pm AEST).
To assist in processing any warranty claim that you may have, Teco recommends that you:
- Complete the following information in relation to your purchase:
Name of retailer: ________________________________________
Name of owner: ________________________________________
Date of purchase: ________________________________________
Model No.: ________________________________________
Serial No.: ________________________________________
MFG code: ________________________________________
Retain proof of your purchase for any warranty claim. Ideally, this proof of purchase will be the tax invoice issued for your purchase. - Complete the following information in relation to the person that installed your Teco appliance (if applicable):
Installer's name: ________________________________________
Telephone No.: ________________________________________
Licence No.: ________________________________________