2021 Tiguan Quick-Start Guide

Interior Controls Overview

The information within this guide must be used in conjunction with the information in the Volkswagen Owner's Manual. Always pay careful attention to the road and do not drive while distracted. Some Infotainment features can only be accessed and operated when the vehicle is standing still.

1. Digital Cockpit/Instrument Cluster

Displays vehicle system and function information. You can customize the display using the multi-function steering wheel controls.

2. Infotainment

Touch-sensitive buttons that control the various Infotainment functions, including radio, media selections, the App-Connect function, phone operation, vehicle functions, and the optional Navigation system.

3. Start-Stop System

When the light is off, the system is activated. The system is deactivated when the light is on. Start-Stop is automatically activated when the ignition is switched on. See operating conditions in the Owner's Manual.

4. USB-C Port

USB Type C ports allow you to connect your mobile phone to your Tiguan using the latest generation of USB. To utilize USB Type C, you must have a compatible cable. To find a cable that converts your phone's charging port to a USB Type C connector, click here.

5. Wireless Charging

Can charge a Qi-capable mobile phone without the need to plug in a cable. Simply place it securely in the center of the surface with the display facing up. The Infotainment system will indicate when charging begins.

6. Steering Wheel Left Side Controls

Buttons for operating the Cruise Control and Adaptive Cruise Control, as well as radio volume settings, Navigation system notifications, and phone calls.

7. Steering Wheel Right Side Controls

• ? Voice Control Button: Activates the Voice Recognition System. A short press activates Volkswagen Voice Control. A long press activates third-party voice control with a compatible smartphone connected to App-Connect.
• ?️ VIEW Button: For vehicles with a Digital Cockpit, switches between wide and standard display.
• ✅ OK Button: Used to select settings for features in the instrument cluster display.
• ☰ Horizontal Menu Buttons: Used to navigate through the instrument cluster main menus.
• ⬆️⬇️ Vertical Arrow Buttons: Push to navigate inside a specific menu.
• ⬅️➡️ Horizontal Arrow Buttons: Push to change radio stations, scroll through radio presets, or select the next or previous media track.

8. Remote Start (Not shown)

If your vehicle is equipped, the engine can be started from outside the vehicle with the Remote Start button, allowing the HVAC system to heat or cool the interior. On your key fob, press the Lock button, then the Remote Start button twice.

Entry Assistance for 3rd Row

To Enter the 3rd Row

1. Pull the entry assistance lever on the top of the seatback to unlock the seatback.
2. Tilt the seat forward until it locks.
3. Pull the seat release strap and slide the seat forward.
4. Carefully enter the 3rd row seating area and guide the base of the seat back into place.
5. Pull the seatback into place.

To Exit from the 3rd Row

1. Pull the entry assistance lever on the top of the seatback to unlock the seatback.
2. Pull the seat release strap and slide the seat forward. You can now exit the vehicle.
3. Push the 2nd row seat base back into place.
4. Tilt the seatback into place.

Note: 3rd row seating is available on select trim lines.

[Video demonstration] for Third Row Seating.

Power Trunk Lid

Electric Luggage Lid Close Button

Push the button on the rear trunk lid edge. The trunk lid moves to the closed position and the soft close mechanism locks.

Trunk Lid with Easy Open Motion Sensor

Easy Open/Close is standard equipment on the SEL Premium R-Line. The ignition must be off and you must be carrying your vehicle key on your person.

To Open:

1. Move your foot and shin close to the middle of the bumper (in a kicking motion, without contacting the bumper) to activate the feature.
2. The trunk lid opens automatically.

To Use Easy Close:

1. Move your foot and shin close to the middle of the bumper (in a kicking motion) to activate the feature.
2. A beep will begin to sound. Easy close is activated for approximately 20 seconds.
3. Remove all vehicle keys from the area near the trunk lid. The trunk lid will close automatically.

Note: The locking procedure is interrupted as soon as the vehicle key returns to the area near the trunk lid. Easy Close permits locking a maximum of one vehicle key in the luggage compartment.

[Video demonstration] for Easy Open Trunk.

Changing and Saving the Opening Angle

To set a lower opening angle:

1. Interrupt the opening process at the desired open position. It must be at least half open.
2. Press and hold the [trunk-lid-button] on the trunk lid until the emergency flashers start flashing and an audible signal is heard.

To reset the opening angle:

1. Push the trunk lid all the way up by hand. It will require more force than usual.
2. Press and hold the [trunk-lid-button] in the trunk lid until the emergency flashers start flashing and an audible signal is heard.

Driver Assistance Features

Activate Cruise Control

Locate the Cruise Control buttons on the left side of the multi-function steering wheel.

• Press the [cruise-control-button] to activate the Cruise Control. A [speedometer-icon] will appear in the instrument cluster display.

Set Cruising Speed

1. When you get to your cruising speed, press the [SET-button] on the multi-function steering wheel.
2. A green cruise control indicator light will appear in the instrument cluster display.
3. To increase/decrease the speed by 1 mph increments, press the [plus-minus-buttons].
4. To increase/decrease the speed by 5 mph increments, press and hold the [plus-minus-buttons].

Cancel and Resume Cruising Speed

• To cancel the cruise speed, press the brake pedal or press the [cancel-button] once on the multi-function steering wheel. The green cruise control indicator light will disappear.
• To resume your set speed, press the [RES-button] on the multi-function steering wheel.

Turning Cruise Control System Off

Press the [cancel-button] twice.

[Video demonstration] for Cruise Control.

Adaptive Cruise Control (ACC) Distance Level Setting

Adaptive Cruise Control (ACC) helps maintain a constant speed and a previously set distance from the vehicle ahead. When you approach a slower vehicle, the system may brake. When the vehicle is no longer present, ACC accelerates back to the stored speed.

You can set the speed-dependent distance from the vehicle ahead to one of five levels. When the ACC button is pressed to set distance level, the [ACC-indicator-light] illuminates in the instrument cluster. To change the ACC distance interval, press the [ACC-distance-button] to cycle through the intervals.

When the ACC system brings the vehicle to a stop for more than 3 seconds, briefly press the accelerator pedal to resume Adaptive Cruise Control.

Note: This feature is not a substitute for attentive driving.

[Video demonstration] for Adaptive Cruise Control.

Deactivating Adaptive Cruise Control

To deactivate Adaptive Cruise Control and use Conventional Cruise Control:

1. Press the [ACC-deactivate-button] on the left side steering wheel controls.
2. Using the vertical menu buttons on the steering wheel, scroll to Speed.
3. Select Cruise Control in the instrument cluster display, then press the [OK-button].

Adaptive Cruise Control is now deactivated, and your vehicle will maintain the set speed using conventional cruise control.

[Video demonstration] for Deactivate ACC.

Assistance System Setting

If your vehicle is equipped with Driver Assistance features, you can access the Assistance system settings menu in the Infotainment system to modify feature operation.

1. Press the [Menu button].
2. Press the [Assist Syst. icon] on the display.
3. Touch the image that represents the feature.

OR

1. Touch the [settings-icon] to access Assistance system settings.

Image Description: Instrument cluster showing Lane Assist, ACC, Speed, and Side Assist indicators.

Heating and Air Conditioning

Climatronic System

Climatronic system is available only on certain models.

• Press the [AUTO-button] to turn the system on for automatic cooling or heating. Adjust the driver's temperature dial to your preferred setting.
• Press the [SYNC-button] to synchronize the temperatures between the zones.
• In extreme heat, press the [MAX-A/C-button]. When a comfortable temperature has been reached, press the [AUTO-button].

[Video demonstration] for Automatic Climate Control.

Max Defrost/ Rear Defrost

1. Press the [Max Defrost button]. It is recommended to turn the temperature setting to HI for quickest defrost/defogging.
2. The A/C function comes on automatically and it is recommended to leave A/C on to dry the air.
3. When the windshield is clear, press the [AUTO button].

Select the [mirror-heating-button], located on the driver's door panel, to switch on outside mirror heating. Outside mirrors will only heat when outside air temperatures are below +68°F (+20°C).

Note: In the event of significant fogging, opening a window briefly can help.

[Video demonstration] for Climate Control/Defrost.

AUTO Mode

When AUTO is activated, it will operate like a thermostat to maintain the set temperature. Turn the driver side temperature dial to the desired temperature and press the [AUTO button] if it is not already illuminated.

SYNC Mode

The driver's settings will be applied to the passenger and rear climate zones. Select your preferred temperature with the left temperature dial. Adjust the fan speed and vents if necessary. The light on the [SYNC button] will illuminate showing the sync feature is active.

Air Distribution

The [air-distribution-buttons] direct air to the floor, panel, defrost vents, or a combination of vents.

Seat Heating

To warm up quickly on a cool morning, press the [seat-heating-button] for seat heating.

Image Description: The climate control panel with buttons and dials labeled AUTO, SYNC, MAX A/C, MENU, OFF, and temperature dials.

Discover Media Touchscreen Navigation System

Starting Navigation

1. Press the [NAV icon] on the touchscreen.
2. Select the search icon.
3. Enter address or Point of Interest (POI) details (House number, Street, City).
4. Select the correct address from suggestions.
5. Select [Start] to begin the route.

Note: Address entry and settings changes require the vehicle to be stationary.

Additional Settings

Route Options allow choosing alternative routes and using dynamic route guidance (requires subscription and connectivity).

Points of Interest (POI)

Search for specific POIs (e.g., airports, gas stations) via the [NAV icon] and search function, or select POIs displayed on the map.

Cancel Active Route Guidance

Press [Stop Route Guidance] directly or via the Menu icon.

Alternative Navigation

Mirror smartphone apps via App-Connect.

myVW App

App-Connect integrates your smartphone with your Volkswagen. Pair your phone via Bluetooth, and select apps appear on the touchscreen. Connect via USB for charging and benefits.

Wireless App-Connect with Apple CarPlay Integration

To Connect: Pair phone via Bluetooth, then select Apple CarPlay on the prompt. OR, unlock iPhone, plug into USB, and select Apple CarPlay.

Image Description: A smartphone screen showing the Apple CarPlay interface with various app icons.

[Video demonstration] for Apple CarPlay Wireless Connection.

Apple CarPlay®

A smarter way to use your iPhone while driving. Features updated interface, calendar app, and enhanced maps.

To Connect: Ensure latest iOS. Unlock iPhone and plug into USB using a certified lightning cable, then select Connect. OR, pair via Bluetooth and select Apple CarPlay, then Allow on iPhone.

Note: iPhone must have been unlocked within the past hour. Apple CarPlay is compatible with iPhone 5 or higher running iOS 7.1 or later.

[Video demonstration] for Apple CarPlay USB.

Features (Apple CarPlay)

• ? Siri Voice Control: Activate by long-pressing the [Voice Control Button] or the Home icon on the touchscreen.
• ? Home: Returns to CarPlay home screen or Dashboard. Long press activates Siri.
• ? Phone: Make calls, return missed calls, listen to voicemail via Siri.
• ?️ Maps: Turn-by-turn directions, traffic, 3D views. Use Siri for directions.
• ✉️ Messages: Send, read, and reply to text messages via Siri.
• Tapping the Volkswagen Logo icon returns to the native Volkswagen interface with CarPlay features still active.
• To charge iPhone only, disconnect from CarPlay.

Wireless App-Connect Android Auto

To Connect: Pair phone via Bluetooth, then select "Use Android Auto."

Note: Confirm prompts on the mobile device.

[Video demonstration] for Android Auto Wireless Connection.

Android Auto™

Use Android applications on the infotainment screen. Talk to Google Assistant for directions, texts, and calls.

To Connect: Ensure latest Android OS, download Android Auto app (or it's pre-installed on Android 10+). Plug Android phone into USB. Press the [App-key] on touchscreen, select Android Auto. Ensure phone is unlocked or paired via Bluetooth, then select "Use Android Auto." Confirm data transfer.

[Video demonstration] for Android Auto USB.

Features (Android Auto)

• ? Google Assistant: Activate by long-pressing the [microphone-icon] on the touchscreen or using voice commands ("Hey Google," long-press [Voice Control Button]).
• ?️ Navigation: Predictive navigation with directions, traffic, and estimated travel time.
• ? Phone: Listen to/reply to texts, make calls, check voicemail.
• ? Home Screen: Returns to Android Auto home screen.
• ? Music and Audio: Access artists, songs, playlists from apps like Pandora, Spotify.
• Tapping the Exit icon returns to the Volkswagen native user interface.

Tire Pressure Monitoring System (TPMS) Recalibration

Recalibrate after adjusting tire pressure or changing tires. New pressures are stored after ~20 minutes of driving.

To Recalibrate:

1. Turn ignition ON.
2. Press the [CAR-button] on the touchscreen.
3. Select [Settings].
4. Select [Tire settings].
5. Select [Set].
6. Select [Confirm] to store.

[Video demonstration] for TPMS.

Keyless Access

Unlock

1. With key fob, slide hand behind driver or front passenger door handle. Avoid touching the indent.
2. Touch unlocking sensor twice for all doors. Pull handle to open.

Lock

Touch thumb to the lock depression on the handle.

Customize Doors to Unlock

1. Ensure vehicle is parked.
2. Select [CAR] from touchscreen.
3. Select [Settings].
4. Select [Opening and closing settings].
5. Select [Unlock doors] and choose:
   • "All doors" unlocks all.
   • "Single Door" unlocks only the driver's door.
   • "Vehicle side" unlocks doors on the side where the key is.

Image Description: Hand sliding behind a door handle to unlock, and a settings screen showing unlock options.

[Video demonstration] for Keyless Access.

Windshield Wipers and Washer

Intermittent

Move wiper stalk one click up from OFF. Adjust interval with the switch on top of the stalk (right = shorter interval). Ensure stalk is in OFF position before car wash.

Rain-Sensing Wipers

Activate/deactivate via CAR > Settings > Mirror and wiper settings > Automatic wiper during rain. (Applies to vehicles with rain sensors).

Continuous

• LOW: Move wiper stalk two clicks up from OFF.
• HIGH: Move wiper stalk three clicks up from OFF.

Rear Wiper

Push lever one click away. Activates a single wipe when putting the car in reverse if front wipers are on.

Service Position

With hood closed and ignition off, press and hold windshield lever down. Wipers move to service position. Lift wipers by arm. Before driving, fold wiper arms back onto windshield. Turn ignition ON and press wiper lever down briefly to return to park position.

Image Description: A diagram of the wiper stalk controls.

[Video demonstration] for Windshield Wipers.

Warning and Indicator Lights

Central warning light

⚠️

Collision warning

?

Electronic parking brake

?️

Electronic parking brake switched on

?️✅

Brake system malfunction, Brake fluid too low

⚠️?

Brake system malfunction

?

Anti-Lock Braking System (ABS) malfunction

⚠️ABS

Driving light failure

?

Washer fluid level too low

⚠️?

Exhaust system malfunction

?⚠️

Turn signals

➡️ / ⬅️

Trailer turn signal

➡️? / ⬅️?

Speed stored, regulation active

?️✅

Press the brake pedal

?

Mobile phone connected via Bluetooth®

??

Outside temperature is below +39 °F (+4 °C), Snow driving mode

❄️

Mobile phone battery charge level

?

Cruise control system is switched on

?️

Engine coolant system malfunction

⚠️?️

Engine oil pressure too low

⚠️?️

Steering malfunction

⚠️?

12 Volt vehicle battery

?

Check brake system

⚠️?

Press the brake pedal

?

Electronic parking brake malfunction

⚠️?️

Malfunction in the emergency call system, Limited function in the emergency call system

?

Central warning light

⚠️

Check brake system

⚠️?

Anti-Slip Regulation (ASR) switched off, ESC Sport switched on

?⚙️?

Rain/light sensor malfunction

⚠️?️?

Electronic Stabilization Program (ESC) or Anti-Slip Regulation (ASR) is regulating, Electronic Stability Control (ESC) has been switched off due to system requirements

⚙️ / ?⚙️

Engine control malfunction

⚠️⚙️

Particulate filter clogged with soot

⚠️?

Steering malfunction

⚠️?

Tire pressure too low, Tire Pressure Monitoring System (TPMS) malfunction

⚠️?

Engine RPM limited

⚠️⚙️

Transmission malfunction

⚠️⚙️

Adaptive cruise control (ACC) not available

???

Tank almost empty

⛽

Engine oil level too low, Engine oil system malfunction

⚠️?️

Windshield wiper malfunction

⚠️☔

Blind Spot Monitor active

??

Lane Assist in control

?️↔️✅

Collision warning deactivated

??

High beams or headlight flasher

??

Service due

?

Sport driving mode

?

Individual driving mode

?

Normal driving mode

?

Eco driving mode

?

Engine coolant temperature too high

⚠️?️

High beam control active

?✅

Autonomous Emergency Braking starts

??️

Distance warning

↔️⚠️

Cruise control system malfunction

⚠️?️

ACC is regulating, no vehicle driving ahead is detected

??➡️

ACC is regulating, vehicle driving ahead is detected

??➡️?

Hill descent assist

⛰️⬇️

Offroad driving profile

⛰️

Offroad Custom driving profile

⛰️⚙️

Start/Stop system active

?✅

Start/Stop system not available

??

Economical driving condition

??

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.

• Never ignore warning lights or text WARNINGS.
• Always stop the vehicle as soon as it is safe to do so.
• Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
• A broken-down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
• Before opening the engine hood, always switch off the engine and let the engine cool down.
• Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.