Oricom FRAME10 10.1" Smart Digital Photo Frame User Guide

Oricom

Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service.

Tutorial videos are available at oricom.com.au. Select your model and scroll down to FAQ's.

Specifications

Features

• Includes FRAMEO app for iOS and Android
• Remotely send photos and short videos to the frame from anywhere in the world
• 10.1" LED Touchscreen Display
• 1280 x 800 Resolution for clear and vibrant image
• Built-in 16GB storage
• Supports Micro SD cards up to 32GB for additional storage
• Automatic photo rotation adjusts the direction for optimal viewing
• Detachable holder allows for versatile viewing in portrait or landscape mode
• Option to wall mount the frame for added convenience
• Compatible with file formats: JPEG, PNG & MP4
• Perfect addition to any home or office
• Multiple languages on both frame and App
• Sleep timer function
• Show/hide/delete photo function
• Weather and clock display
• Captions for imagery from App
• 12 Month warranty

Product Overview

Pack Includes:

• 1 x 10.1" Digital photo frame
• 1 x AC Adaptor
• 1 x User Guide
• 1 x Rear stand
• 1 x Wall mount screw

Product Overview Diagram

The back of the photo frame shows several connection points and controls labeled with numbers 1 through 5.

1. Reset Hole: A small hole for resetting the unit, accessible with a needle or paper clip. Use this if the unit is frozen or has no response.

2. DC IN: Port for connecting the supplied power adaptor to mains power.

3. USB-C: Port for uploading photos from a USB stick or connecting to your computer.

4. MICRO SD slot: Slot for inserting a Micro SD card to upload photos.

5. POWER: Button to turn the photo frame on/off. When on, press and hold for 2 seconds to open the reboot or power off menu. Press once to turn the screen off. Press and hold for 2 seconds then tap "power off" to turn off the photo frame.

Getting Started

Initial Setup

Congratulations on your new Oricom photo frame! To set up your photo frame, follow the on-screen guide or this user guide when powering it on for the first time. Once set up, you can connect it to your friends and family.

Frameo App

To send photos to your frame, use the Frameo app for iOS or Android. Download from the Google Play Store or Apple App Store. A QR code is provided to find the app.

Video Tutorials

Check out the "Frameo Tutorials" playlist on YouTube for informative videos on getting started with Frameo. A QR code and link (bit.ly/3zKtxWX) are provided.

Oricom Quick Setup

When starting your photo frame for the first time, you will need to set it up:

• Select a language. This will be the language used on the Frameo App.
• Connect your frame to the internet by connecting it to Wi-Fi.
• Verify or correct the date and time.
• You may be asked to update to the latest version. It is recommended to update your frame before continuing if asked to.
• Enter your name and the location where you have placed your frame (e.g., "Living room", "Kitchen", or "Office"). Finally, set the timezone if not already correct.

Start Using Your Photo Frame

The next step is to connect your photo frame with friends and family by sharing a code from your frame.

Navigating Your Photo Frame

Swipe left or right to go through your photos. Tap the screen once to access the menu, which contains the most used features:

• [+] Add friend: Generates a code to share for connecting friends and family.
• [Settings] Settings: Opens the Settings menu.
• [Power] Power menu: Opens the Power menu.
• [React] React menu: Allows sending reactions to photos.

Detailed Navigation Features

The React menu can also be accessed by double-tapping the screen.

Hide Photo

Hides the current photo, removing it from the slideshow. It can be shown again via the settings menu.

Gallery

Opens a gallery for easy and fast navigation through your photos.

Fit to Frame / Fill Frame

This setting toggles how photos are displayed. 'Fill frame' (default) scales photos to fill the screen, centering on the most important part. 'Fit to frame' ensures the entire photo is shown, potentially adding background bars.

Adjust Photo

Allows adjusting the photo's position for a better fit. You can use [Rotate] to rotate your photo and [Caption] to edit captions on imported photos. For received photos, ask the sender to edit captions via the Frameo app.

Interacting with Videos

When a video is shown, controls for play/pause ([Play]/[Pause]) and volume ([Volume]) are available. Press [Play] to start, [Pause] to stop. Press [Volume] to open the slider for volume adjustment. Pressing [Mute] will mute the video.

Power and Storage

Power Menu

Tap the power icon [Power] to access the power menu. Options include [Power Off], [Restart], or [Sleep] mode.

Note: Always use the power off button on the device or in the power menu to turn off the photo frame. Never disconnect power while the frame is running.

React Menu

Tap one of the reactions ([Like], [Surprised], [Sad]) to let the sender know how the photo made you feel.

External Storage Menu

When an external storage (e.g., microSD card) is inserted, a menu appears with three options: [Play] photos directly from storage, [Import] photos to the frame's internal memory, or [Backup] your frame.

Clock and Weather Widgets

The current time and weather appear in the upper-right corner after receiving at least one photo. Tapping either opens the weather menu.

Weather Menu

Provides detailed weather forecasts and shortcuts to settings. It shows the weather location (tap to access location settings), a 1-day forecast, and a 4-day forecast.

Time display: Shows the frame's current time. Tap to access time settings.

Settings

Through the settings, you can personalize your frame.

My Frame

• Frame name: Changes the name of your frame, visible to connected friends and family.
• Frame location: Changes the location displayed for your frame, helping distinguish it from others.

General Settings

• Set language: Sets the language used on the frame.
• Weather location: Sets the location for weather forecasts.
• Temperature unit: Toggles between Fahrenheit and Celsius.
• Date: Sets the date used on the frame.
• Time: Sets the time used on the frame. The frame automatically sets date and time when connected to the internet.
• Time zone: Sets the time zone used on the frame.
• Set first day of week: Sets the starting day of the week.
• Enable/Disable 24-hour format: Toggles the 24-hour time format.

Manage Photos

View photo count and storage usage. See available storage for new photos.

• Show/hide photos: Select photos to hide; they are not deleted and can be shown again. Use [Hide/Show All Photos] icon.
• Delete photos: Permanently delete photos by tapping them. Use [Select All/Deselect All] icon and [Delete Selected Photos] icon.
• Import photos: Allows importing photos from external storage (e.g., microSD card).

Photo Import and Transfer

Before importing, insert an external storage (e.g., microSD card) with photos. Select photos and tap the import button. Use [Select All/Deselect All] icon for external storage. Use [Sort Order] icon to set the order before import.

Transfer from computer: Transfer photos via USB cable. Enable the feature and follow on-screen instructions. Visit frameo.net/usb_faq for more information.

Export photos: Export photos from the frame to external storage (e.g., microSD card). Exports all photos and profile pictures.

Play from external storage: Enables/disables direct playback of photos and videos from external storage without using frame space.

My Friends

Lists connected friends allowed to send photos. You can change friend options (e.g., allow sharing of the connection code) or delete friends. Deleting a friend removes their permission and optionally removes their photos.

Add Person

Tap the [Add Friend] icon and share the presented code to allow new people to send photos.

Display Settings

• Brightness level: Adjust screen brightness.
• Sleep mode: Turns off the screen to save power. Default is 23:00 to 07:00. Customizable schedules are available. The frame remains active for receiving photos during sleep mode.
• Slideshow Timer: Set the duration each photo is displayed.

Slideshow Settings

• Fill frame: Sets the default photo display. 'Fill' scales to screen, 'Fit' shows the entire photo.
• Frame background: Choose background options for photos that don't fill the screen.
• Photo display order: Sets the order: By date taken, By date received, or Shuffle.
• Reverse photo display order: Sets display from newest to oldest or oldest to newest.
• Show caption: Toggles display of photo captions.
• Show clock: Toggles display of the clock widget.
• Show weather: Toggles display of the weather widget.
• Autoplay: Enables/disables video autoplay in slideshows.
• Video playback: Sets video playback behavior (Loop, Play once, Play once and continue).
• Auto mute: Automatically mutes video volume after a period of inactivity.
• Video volume: Adjusts video sound volume.

Wi-Fi Settings

• Wi-Fi: Connects the frame to a Wi-Fi network. A captive portal requires login credentials.
• Wi-Fi details: Shows details about the current Wi-Fi connection.
• Reset Wi-Fi: Deletes Wi-Fi information and restarts the frame.

Notifications

• Show notifications: Toggles notifications in the slideshow (e.g., new photo received).
• Notification volume: Adjusts notification sound volume.
• Storage space: Toggles notifications for low storage.
• Backup: Toggles notifications for backup failures.
• Network connection: Toggles notifications for network status.
• New photos: Toggles notifications for new photos.
• New friends: Toggles notifications for new friends.
• Software update: Toggles notifications for software updates.
• Feature news: Toggles notifications for new features.
• Date and time: Toggles notifications for incorrect date/time.

Backup and Restore

• Backup frame to external storage (e.g., microSD card): Creates a backup of photos, friends, and settings. Existing backups will be overwritten.
• Automatic backup: Automatically backs up within 30 hours of new photos or changes.
• Restore from backup: Restores the frame from a backup. Ensure the backup is up-to-date. If the "Restore from backup" button is not visible, confirm the external storage is mounted.

Reset Frame

Removes all data (photos, friends, connections, settings) from your frame.

Help

• Guide: Shows the quick start guide.
• Support: Provides contact information and technical device details. A QR code is available for support staff to scan for efficient assistance.

About

• Peer ID: A unique ID for your photo frame, useful for support inquiries.
• Frame version: Shows the installed Frameo software version.
• Check for update: Checks for available software updates.
• Beta program: Joins the Beta program for earlier access to updates.

Third party attributions

• Open source libraries: Lists used open source libraries and their licenses.

Share anonymous analytics data

Helps improve Frameo software. Users can choose to share or deny sharing of anonymous data.

Express Warranty (Australia)

This Express Warranty is provided by Oricom International Pty Ltd. It covers defects in materials or workmanship for 12 months from the purchase date, evidenced by a sales receipt. It does not apply to products with removed serial numbers or purchased outside Australia.

Benefits are in addition to rights under the Australian Consumer Law. Oricom warrants goods come with guarantees that cannot be excluded. Customers are entitled to replacement or refund for major failures and compensation for other foreseeable loss or damage. For minor failures, Oricom may choose to repair or replace the product.

The warranty extends to the original purchaser only and is not transferable. Products are manufactured using new or equivalent materials. Spare parts are warranted for 30 days or the remainder of the product's warranty period. Oricom may replace faulty products with equivalent ones.

Oricom is not liable for defects arising from failure to follow instructions, misuse, external causes (e.g., power failure, lightning), or modifications by unauthorized parties.

How to Make a Claim

To make a claim:

• Call or email Customer Support: 02 4574 8888 or support@oricom.com.au.
• A Customer Support Team member will verify warranty eligibility and provide a Product Return Authorisation number if applicable. An email with a Return Authorisation form and instructions will follow.

Required items for return: A completed Return Authorisation form, a copy of the Proof of Purchase, and the faulty product with all accessories.

Send returns to: Oricom International Pty Ltd, Locked Bag 658, South Windsor NSW 2756 Australia.

Note: Return shipping expenses are the customer's responsibility. Oricom arranges delivery of repaired/replaced products.

Important Information: Repair Notice

Repair of products may result in loss of user-generated data (e.g., contacts). Back up data before sending for repair. Products may be replaced with refurbished items or parts of the same type rather than being repaired.

Oricom Customer Support

Oricom has a trained and dedicated team of Customer Support Representatives available to assist with product inquiries and troubleshooting.

Oricom Support - Australia

Phone: 02 4574 8888

Hours: Monday - Friday 8am - 6pm AEST

Email: support@oricom.com.au

Website: www.oricom.com.au

Oricom Support - New Zealand

Phone: 0800 674 266

Hours: Monday - Friday 10am - 8pm NZST

Email: support@oricom.co.nz