Overview
This section provides an overview of the Jelly Comb 2.4G Wireless Mouse components.
- A: Left button
- B: Right button
- C: Scroll wheel & Middle button
- D: Power switch
- E: USB receiver
- F: Battery box
The mouse is depicted from both top and bottom views. The top view shows the primary buttons and scroll wheel. The bottom view reveals the battery compartment, power switch, and the storage slot for the USB receiver.
Setup Instructions
Follow these steps to set up your wireless mouse:
- Step 1: Battery Installation
Remove the battery cover from the bottom of the mouse. Insert one 1.5V battery (not included), paying attention to the correct orientation of the anode (+) and cathode (-).
- Step 2: Power On
Switch the power switch located on the bottom of the mouse to the 'ON' position.
- Step 3: Connect Receiver
Remove the USB receiver from its storage slot, typically found within the battery compartment. Insert the USB receiver into an available USB port on your computer.
Data Parameters
Basic Specifications:
- Data transmission: 1Mbps
- Frequency: 2405MHz - 2476MHz
- Channel: 16
- Engine: Optical
- Wireless distance: 20m
- Operating voltage: 1.5V
- Operating current: 11mA
- Mouse key life: Above 3 million clicks
- Mouse size: 110x60x31mm
- Mouse weight: 62g
Tracking Performance:
- Mouse Resolution: 1600DPI
- Polling rate: 250Hz
System Requirements:
- Operating Systems: Windows 2000/ME/XP(x64)/ Vista/7/8/10
- Requires a workable USB port.
Package Included:
- 1 x Wireless mouse
- 1 x USB receiver (may be stored in battery storage)
- 1 x User guide
Trouble Shooting
If your wireless mouse is not functioning correctly, please try the following steps:
- Replace the batteries if they are low.
- Disconnect and reconnect the nano receiver to the computer's USB port to re-establish a new connection.
- Move the mouse closer to the USB receiver if the device is out of the optimum range.
- Press and hold the scroll wheel and the right button simultaneously to re-match the code.
- Ensure the power switch is in the 'ON' position.
If the problem persists, please contact Jelly Comb support. For US buyers, email support@jellycomb.com. A response is typically provided within 24 hours.
Other Ways to Contact Support:
Way 1: Via Product Page
- Click the seller's name on the product page to navigate to the storefront.
- Click the "Ask a question" link, usually found on the right side of the page.
- Select the option "An order I placed", choose your reason, and compose your message.
Way 2: Via Amazon Account
- Sign in to your Amazon account.
- Navigate to "Your Account", then select "Your Orders".
- Click the "Contact Seller" button next to the relevant order.
- Select "An Order I Placed" by checking the radio button.
- Choose the reason for contact from the "Select a Subject" dropdown menu.
- Click the "Write Message" button to compose your message.
Jelly Comb aims to respond to all inquiries within 24 hours to ensure customer satisfaction.
