How do I factory reset the M30 Wi-Fi 6 Smart Mesh Router?

(App and GUI)

SOFT RESET

AQUILA PRO AI App

  1. Open the AQUILA PRO AI app on your device. Then Sign in.
  2. [Image: Screenshot of the AQUILA PRO AI mobile application login screen, featuring fields for 'Email' and 'Password', a 'Sign In' button, and options for 'Forgot Password?' and 'Create Account'.]
  3. Tap your device (M60 – Living Room).
  4. [Image: Two screenshots of the AQUILA PRO AI mobile application. The left shows the 'My Devices' screen with a device named 'Living Room' listed as 'Offline'. The right shows the device's status screen, displaying network name 'Harmony_Wi-Fi', connection status, and a navigation bar with icons for Wi-Fi, AI Assistant, Parental Control, Voice Control, Health Mode, and Client Priority.]
  5. Look for "Reset to Factory Default", then tap "Reset". The Router will restart, and your settings will be back to the factory default settings.
  6. [Image: Two screenshots illustrating the factory reset process in the AQUILA PRO AI mobile application. The left screen shows a menu with 'Reset to Factory Default' and a 'Reset' button. The right screen displays a confirmation prompt: 'Are you sure you want to reset the device to its factory default settings?' with 'Cancel' and 'Reset' buttons.]

SOFT RESET

WebGUI

  1. Connect your computer or device to one of the router's LAN ports using another ethernet cable or via Wi-Fi. (By default, Password located on the label sticker at the back of the router)
  2. If this is your first time installing the router, open your web browser and enter http://xxxx.devicesetup.net/ into the browser (xxxx represents the last 4 digits of the MAC address). Enter the Admin Password and click login to start the configuration process. The web address and default admin password are printed on the device label at the bottom of the device.
  3. NOTE: If you have changed the password and cannot remember it, you will need to reset the router to factory defaults.
  4. [Image: Screenshot of the D-Link router's WebGUI login page, accessed via a web browser. It displays fields for 'Admin Password' and a 'Log In' button.]
  5. Go to System Admin under Management, then Click System.
  6. [Image: Screenshots of the D-Link router's WebGUI. The left shows the navigation menu with 'Management' expanded to reveal 'System'. The right shows the 'System' page, detailing options for saving, loading, and restoring settings, including a prominent 'Restore To Factory Default Settings' button.]
  7. Click Restore to restore all configuration settings back to the settings that were in effect at the time the device was shipped out from the factory. All current settings will be lost, including rules that you have created.

HARD RESET

  1. Ensure the router is powered on. Press and hold the reset button on the back side of the router for about 3-5 seconds.
  2. The lights in front of the router should start to flash (The power LED may go breathing red) and then the device will reboot. Please allow for up to 1 minute for the reset process to complete.
  3. Note: You need to reconfigure your router through GUI.
  4. [Image: A rear view of the D-Link M30 Wi-Fi 6 Smart Mesh Router, highlighting the reset button. The image shows LAN ports, a WAN port, power input, and the small, recessed reset button on the back panel, indicated by an arrow.]

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