weBoost Drive Reach RV Cell Signal Booster Installation Guide

Package Contents

• Drive Reach Signal Booster & Bracket: ? [Booster Unit] [Mounting Bracket]
• Outside Antenna & 25' RG-6 Cable: ? [Outdoor Antenna] [Coaxial Cable]
• Inside Antenna: ? [Indoor Antenna]
• Power Supply: ? [AC/DC Power Adapter]
• 13 in. Mast Extension, Side-Exit Adapter, Spring, L-Bracket Mount & Thread Lock Pack: ?️ [Mast Extension] [Side Exit Adapter] [Spring] [L-Bracket] [Hardware] [Thread Locker]

Installation Steps

STEP 1: Mount Outside Antenna & Route Cable

Determine the desired location for the Outside Antenna on your RV. Mount the Outside Antenna to a ladder or pole, ensuring it is positioned above the RV's roof line and clear of any metal obstructions. A common mounting location is on the RV ladder.

Important: Adhere to local height restrictions. These generally range from 14 feet in western states to 13 feet 6 inches in eastern states.

To assemble the Outside Antenna, thread the cable through the Mast Extension and then through the Side Exit Adapter. An Antenna Spring can be used optionally for added flexibility.

Verify the Outside Antenna is at the correct height. Apply thread locker (provided) to the thread points and screw into place. When attaching the Side Exit Adapter, hold the antenna vertically and screw the adapter from the bottom up to prevent cable twisting.

The L-Bracket Mount and hardware are provided for mounting to a ladder or pole. If using the Spring, the Side Exit Adapter is required.

Route the 25' RG-6 cable from inside the RV to the Outside Antenna. Ensure the Outside Antenna location is within reach of the booster using the 25' coax cable. Optimal system performance is achieved with maximum vertical and horizontal separation between antennas.

STEP 2: Connect Cable to Outside Antenna

After routing the RG-6 Cable into the RV, connect it securely to the Outside Antenna.

STEP 3: Inside Antenna Location & Connect Cable

Place the Inside Antenna in the RV where a stronger signal is desired. Connect the Inside Antenna using the RG-58 cable.

STEP 4: Booster Location & Connect Cables

Find a suitable location for the Drive Reach Booster and secure it using the provided bracket. Connect the cable from the Outside Antenna to the port labeled "Outside Antenna" on the booster. Connect the cable from the Inside Antenna to the port labeled "Inside Antenna" on the booster.

STEP 5: Connect Power Supply to Booster

Connect the power supply cord to the end of the booster, labeled "----", and plug it into a standard 110V wall outlet. You can now enjoy your boosted signal.

Booster Light Patterns

SOLID GREEN: Indicates the Drive Reach Booster is functioning correctly with no installation issues.

SOLID RED: The band has shut off due to oscillation (a feedback loop). This is a safety feature to prevent interference with nearby cell towers. Refer to the Troubleshooting section.

BLINKING RED, THEN SOLID GREEN: One or more booster bands have reduced power due to minor oscillation. This is a safety feature. If signal boost is satisfactory, no further action is needed. If not, refer to Troubleshooting.

Light Off: If the booster light is off, verify the power supply is receiving power.

The Signal Booster can be reset by disconnecting and reconnecting the power supply. After troubleshooting, initiate a new power cycle.

Troubleshooting

FIXING BLINKING OR RED LIGHT ISSUES

This section applies if the booster is red or blinking red and you are not experiencing the desired signal boost.

1. Unplug the Booster's power supply.
2. Relocate the inside and outside antennas further apart to increase separation distance and prevent feedback.
3. Plug the power supply back in.
4. Monitor the indicator light. If a solid or blinking red light appears after a few seconds, repeat steps 1-3, increasing separation distance until the condition is corrected and desired coverage is achieved. Note: Horizontal separation often requires less distance than vertical separation.

If you encounter difficulties, contact weBoost Customer Support at 866.294.1660.

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?
Customer Support is available Monday through Friday by calling 866.294.1660 or visiting support.weboost.com.

Why do I need to create distance between the booster and the antenna?
Antennas create signal spheres. When these spheres overlap, oscillation (noise) occurs, causing the booster to reduce power or shut down to prevent damage. Maximizing separation between the inside and outside antennas prevents this overlap.

? 1.866.294.1660 | ? www.weboost.com | ✉️ support@weboost.com

Safety Guidelines

• Use only the provided power supply. Using a non-weBoost product may damage equipment.
• Connecting the signal booster directly to a cell phone with an adapter will damage the phone.
• RF Safety Warning: Antennas must be located at least 8 inches from all persons.
• AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31'9") above ground.

This is a CONSUMER device.

BEFORE USE: You MUST REGISTER THIS DEVICE with your wireless provider and obtain their consent. Some providers may not consent to the use of signal boosters on their network. Contact your provider if unsure.

You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.

WARNING: E911 location information may not be provided or may be inaccurate for calls served by this device.

FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW:

• Sprint: sprint.com/en/legal/signal-boosters.html
• T-Mobile/MetroPCS: support.t-mobile.com/docs/DOC-9827
• Verizon Wireless: verizonwireless.com/wcms/consumer/register-signal-booster.html
• AT&T: securec45.securewebsession.com/attsignalbooster.com/
• U.S. Cellular: uscellular.com/uscellular/support/fcc-booster-registration.jsp

Antenna Info

The following accessories are certified by the FCC for use with the Drive Reach Booster. This radio transmitter 4726A-460061 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device.

MOBILE INSIDE ANTENNA KIT OPTIONS

MOBILE OUTSIDE ANTENNA KIT OPTIONS

Specifications

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation, the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster's microprocessor.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.

Warranty

✔️ 2 YEAR WARRANTY

weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase.

Signal Boosters may also be returned directly to the manufacturer at the consumer's expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option, either repair or replace the product.

This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.

Replacement products may include refurbished weBoost products that have been recertified to conform with product specifications.

RMA numbers may be obtained by contacting Customer Support.

DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use.

Product Overview & Diagram

The Drive Reach RV is a versatile, multi-user, in-vehicle cell signal booster designed for use with all RV classes and towable trailers. It provides up to 50 dB max gain, delivering the strongest possible cell signal on all available network speeds. The enhanced outside antenna's modular design allows for custom setup and optimal positioning for signal reception. Whether parked or on the road, users experience fewer dropped calls, better voice quality, uninterrupted texts, faster data speeds, better streaming, and improved hotspot capability.

The kit includes everything for DIY installation, featuring a 25' RG-6 extender cable, side-exit adapter, and mounting hardware compatible with universal CB antenna mounts and exterior RV ladder poles. The Drive Reach RV is compatible with all cell phones, hotspots, cellular-connected tablets, and other cell devices on all US mobile carriers, including Verizon, Sprint, AT&T, and T-Mobile. It is FCC-approved and comes with a 2-year warranty.

Signal Flow:

1. Receives signal: The powerful outside antenna reaches out to access a voice and data signal, and delivers it to the booster.
2. Boost signal: The booster receives the signal, amplifies it, and serves as a relay between your phone and the nearest cell tower.
3. Broadcasts signal: Your devices get a stronger signal, and calls and data are fed through the booster back to the network.

Registration

Register your Signal Booster now!

Complete two easy steps to register your booster and receive premium customer service, special offers, and more.

Step 1: Take a photo of your Photoregister Code, including the points (O).

Step 2: Send it in.

• ? Smartphone U.S. only: Text photo to 71403
• ✉️ Email U.S./CAN: weboost@photoregister.com
• ? Online: register.weboost.com

Need help? Visit photoregister.com/help or text HELP to 71403.

Contact & Support

weBoost Headquarters: 3301 East Deseret Drive, St. George, UT

? Phone: +1 866 294 1660 (Monday to Saturday)

? Website: www.weboost.com

✉️ Email: support@weboost.com

Support Website: http://support.weboost.com

Warranty: 2-Year Warranty from Purchase.

Product SKU: 470354

Master Carton Dimensions: 22 L x 18.5 W x 12.5 H | 33.87 lbs. | QTY 5

UPC: 8 10005 96131 8

Patents: For patents go to: weboost.com/us/patents

Copyright © 2020 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s).

NOT AFFILIATED WITH WILSON ANTENNA