Kenmore 587.1526 Dishwasher Use & Care Guide
Model/Modelos: 587.1526* (* = color number, numéro de couleur)
Brand: Kenmore
Manufacturer: Sears Brands Management Corporation
P/N: 154885801
Kenmore Limited Warranty
When installed, operated, and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair. If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
- Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
- A service technician to instruct the user in correct product installation, operation, or maintenance.
- A service technician to clean or maintain this product.
- Damage to or failure of this product if it is not installed, operated, or maintained according to all instructions supplied with the product.
- Damage to or failure of this product resulting from accident, abuse, misuse, or use for other than its intended purpose.
- Damage to or failure of this product caused by the use of detergents, cleaners, chemicals, or utensils other than those recommended in all instructions supplied with the product.
- Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears Brand Management Corporation, Hoffman Estates, IL 60179 USA
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8
Product Record
In this space below, record the date of purchase, model and serial number of your product. You will find the model and serial number printed on an identification plate. See page 5 Dishwasher Features for serial label location.
Model No.: 587.
Serial No.:
Date of Purchase:
Save sales receipt for future reference.
Safety Information
Definitions
[Safety Alert Symbol] This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
Safety items throughout this manual are labeled with a WARNING or CAUTION statement based on the risk type.
⚠️ WARNING - indicates a potentially hazardous situation which, if not avoided, may result in death or serious injury.
❗ CAUTION - indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
Important Safety Instructions
⚠️ WARNING When using the dishwasher, follow basic precautions, including the following:
- Read all instructions before using the dishwasher.
- Use your dishwasher only as instructed in this Use and Care Guide.
- Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of reach of children.
- When loading items to be washed:
- Locate sharp items and knives so that they are not likely to damage the door seal or tub.
- Load sharp items and knives with the handles up to reduce the risk of cut-type injuries.
- Do not wash plastic items unless marked "dishwasher safe" or the equivalent. Check with manufacturer for recommendations, if not marked. Items that are not dishwasher safe may melt and create a potential fire hazard.
- Do not touch the heating element during or immediately after use.
- Do not operate your dishwasher unless all enclosure panels are properly in place.
- If the dishwasher drains into a food disposer, make sure disposer is completely empty before running dishwasher.
- Disconnect electrical power to dishwasher before servicing.
- Do not tamper with controls.
- Do not let children abuse, sit, stand, or play on door or racks of a dishwasher.
- Keep young children and infants away from dishwasher when it is operating.
- Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
- Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.
Save these instructions for future reference.
Before Using Your Dishwasher
Tip Over Hazard
⚠️ WARNING
[Illustration of a dishwasher tipping over]
- Do not use dishwasher until completely installed.
- Do not push down on open door. Doing so can result in serious injury or cuts.
Electrical Shock Hazard
⚠️ WARNING
[Illustration of a hand receiving an electrical shock]
- Electrically ground dishwasher.
- Connect ground wire to green ground nut in terminal box.
- Do not use an extension cord. Failure to do so can result in death, fire, or electrical shock.
Grounding Instructions
- For a grounded, cord-connected dishwasher: The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having a plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
- ⚠️ WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
- For a permanently connected dishwasher: The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.
SAVE THESE INSTRUCTIONS
Dishwasher Features
[Diagram showing the interior of the dishwasher with labels pointing to: Tub Gasket, Upper Spray, Top Rack, Middle Spray Arm, Serial Label (located on right), Bottom Rack, Lower Spray Arm, Silverware Basket, Overfill Protector, Glass Trap, Rinse Aid, Self-Cleaning Filter, Detergent Dispenser, Heating Element, Vent.]
The appearance of the appliance may vary from your model.
Operating Instructions
Getting Started
- Load dishwasher (See Preparing and Loading Dishes).
- Add detergent (See Dishwasher Dispenser & Detergents).
- Add rinse aid, if needed (See Rinse Aid). The indicator above the pad will glow.
- Turn the knob to the right to select the cycle (See Cycle Chart). The indicator above the pad will glow.
- Select desired OPTIONS (See Option Selections). The indicator above the pad will glow.
- If using WASH DELAY, follow Delay Start instructions on page 8.
- Run hot water faucet nearest dishwasher until water is hot. Turn water off.
- To start, press START/CANCEL pad.
How the Wash System Works
Your Kenmore dishwasher filters 100% of the water for optimum cleaning. The wash system uses alternating arms to save water and energy and includes a heavy-duty stainless steel food disposer that grinds up large food particles.
- Hot water enters the dishwasher, covers the filter, and rises to the bottom of the heater clips.
- Detergent is dispensed at the appropriate time and mixed with the hot water. This mixture is pumped through the lower spray arm and sprays against the soiled surfaces of the dishes to remove food particles.
- Water passes through the fine mesh primary filter where food soil is removed and the clean water is then recirculated.
- Ports under the lower wash arm direct the food soil through a secondary filter into a collection chamber.
- Food soil is held in the collection chamber until it is flushed away during the drain cycle.
- Clean, hot water enters the dishwasher and the sequence is repeated.
- Beginning with the third water fill, the wash action switches between the lower spray arm and middle spray arm in 90-second intervals. You may notice a change in sound as the wash action pauses and switches to the other arm.
- The dishwasher may pause during the cycle while water is being heated. Wash action will continue during this time.
- Rinse aid is automatically dispensed in the final rinse to aid in drying.
Status Indicator Lights
The WASHING light comes on at the beginning of the cycle and remains on until the end of the final rinse.
The DRYING light indicates the drying portion of the cycle. The light will come on when either drying option is selected.
When the SANITIZE option is selected, the SANITIZED light will glow when the SANITIZE cycle is finished. If the dishwasher did not properly sanitize the dishes, the light will not come on. This can happen if the cycle is interrupted. The light will remain on until the door is opened.
The CLEAN light will come on at the end of the cycle and remain on until the door is opened.
Wash Cycle Selections
Note: Cycle times are approximate and will vary with options selected. Not all cycles available on all models.
Cycle | Description | To Select Cycle | Water (approx.) | Time* (approx.) | Washes/ Rinses |
---|---|---|---|---|---|
Heavy Wash | For heavily soiled dishes and silverware. | • Select HEAVY WASH. • Select desired OPTIONS. | 9.2 gal. (34.7 liters) | 2 1/2 hrs. | 4 washes 4 rinses |
Normal Wash | For regularly soiled dishes and silverware. | • Select NORMAL WASH. • Select desired options. | 5.2 gal. (19.7 liters) | 1 3/4 hrs. | 3 washes 2 rinses |
Eco Wash | For lightly soiled or pre-rinsed dishes and silverware. | • Select ECO WASH. • Select desired options. | 4.7 gal. (17.8 liters) | 1 1/2 hrs. | 2 washes 2 rinses |
Upper Rack | For glasses and other lightly soiled items. | • Select UPPER RACK. • Select desired options. | 3.6 gal. (13.6 liters) | 1 1/4 hrs. | 2 washes 1 rinses |
Quick Rinse | For rinsing dishes that will be washed later. | • DO NOT USE detergent. • Select QUICK RINSE. • Select HEAT DRY OFF. | 2.3 gal. (8.9 liters) | 1/4 hrs. | 2 rinses |
* Includes dry time.
Option Selections
Hi Temp Wash Option
When HI TEMP WASH option is selected, the dishwasher adds temperature, time, and water to the cycle. The dishwasher heats the water in the main wash to approximately 140°F (60°C). The hotter water provided by this option helps activate dishwasher detergent to clean food grease and soil from dishes. HI TEMP WASH option can be used with any cycle except UPPER RACK and QUICK RINSE.
When HI TEMP WASH option is selected, the light above the pad will come on and remain on until end of cycle. To turn off the HI TEMP WASH option, press the pad a second time. The light above the pad will turn off.
To turn off the HI TEMP option, press the pad a second time. The light above the pad will turn off.
Heat Dry Option
The HEAT DRY option in combination with rinse aid will give you excellent drying results. The energy to use HEAT DRY costs pennies per cycle. You may turn off the HEAT DRY option, however you will have items in your dish load that will not be dry at the end of the cycle.
With either option, you may see water vapor coming from the vent during the drying portion of the cycle. Some models have a vent that is closed during washing to hold moisture and sound inside and then opens for drying.
To turn off the HEAT DRY option, press the pad a second time. The light above the pad will turn off.
The drying option may be changed at any time during the cycle and affects only the drying period.
More Operating Instructions
Sanitize Option
To sanitize your dishes and glassware, select the SANITIZE option. When selected, the light above the pad will come on and remain on until end of cycle. The water temperature in the final rinse will be raised to 155°F (68°C) and will maintain that temperature for 9 minutes. This option is available in HEAVY and NORMAL WASH cycles. Only these sanitization cycles have been designed to meet NSF requirements.
The cycle time will be extended until the proper water temperature is reached. Washing action will continue during the water heating delay. For best results, the incoming water temperature should be at least 120°F (49°C).
The sanitize criteria may not be satisfied if there is an interruption of the cycle, power failure, or if the incoming water temperature is below 120°F (49°C).
To turn off the SANITIZE option, press the pad a second time. The light above the pad will turn off.
To Cancel a Cycle
You can cancel a cycle anytime during the cycle. Press START/CANCEL pad and the dishwasher will start a 90-second drain. At the end of the drain, select the desired cycle.
Delay Start
The DELAY START option allows you to automatically delay starting your dishwasher from 2-4 or 2-4-6 hours depending on your model.
On models with 2-4-6 hour delay, press the pad once for a 2-hour delay, twice for 4 hours, and three times for 6 hours. A light will come on indicating the delay start hours and will remain on until the cycle starts.
To cancel the DELAY START option and begin the cycle before the delay period is over, press the START/CANCEL pad.
Child Lock Controls
To prevent children from accidentally changing the dishwasher cycle or starting the dishwasher, lock the dishwasher controls by pressing and releasing the HEAT DRY pad for 3 seconds while the door is latched. An indicator light on the lock graphic pad will illuminate when the controls are locked and no new selections can be made until the lock is released. To unlock the controls, press the HEAT DRY pad until the indicator light goes out.
Preparing and Loading Dishes
Dish Preparation
Scrape away large pieces of food, bones, pits, toothpicks, etc. The continuous filtered wash system will remove remaining food particles. Burned-on foods should be loosened before loading. Empty liquids from glasses and cups.
Foods such as mustard, mayonnaise, vinegar, lemon juice, and tomato-based products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these food soils.
[Diagram illustrating loading racks so large items do not prevent detergent dispenser from opening.]
- Check manufacturer's recommendations before washing items in question.
- If the dishwasher drains into a food disposer, be sure disposer is completely empty before starting dishwasher.
Loading the Top Rack
Features and appearance of racks and silverware basket may vary from your model.
The top rack is designed for flexibility in loading a wide variety of items including cups, glasses, stemware, small plates, bowls, etc.
- Load glasses in top rack. Damage may occur if placed in bottom rack.
- Load plastic items in top rack only. Melting may occur if placed in bottom rack.
- Load items with open ends facing down for better cleaning and draining.
- Damage may occur if delicate items touch each other during dishwasher operation.
[Illustration of a top rack loaded with cups, glasses, and small bowls, showing open ends down. Also depicts a fold-down cup shelf.]
Long-handled knives and utensils can be placed in top rack.
Be sure nothing protrudes through the bottom of the rack to block rotation of middle spray arm.
Rack Loading Examples
[Diagrams showing proper loading of a dishwasher rack for 10 and 12 place settings, illustrating the arrangement of plates, bowls, and cookware in both the top and bottom racks to ensure proper cleaning and avoid blocking spray arms.]
Loading the Bottom Rack
Features and appearance of racks and silverware basket may vary from your model.
The bottom rack is best for plates, saucers, bowls, and cookware. Large items should be placed along the edge so they do not block the spray arm rotation. For best results, place bowls, casseroles, and sauce pans with soiled surface facing down or toward the center. Tilt slightly for better drainage.
Make sure tall items do not block spray arm rotation.
Be sure pan handles do not protrude through the bottom of the rack and block the spray arm rotation.
Loading the Silverware Basket
❗ CAUTION Cut Injury
Load sharp items (knives, skewers, etc.) pointing down. Failure to do so may result in injury.
Load the silverware basket while it is in the bottom rack or take the basket out for loading on a counter or table.
Place small items like baby bottle caps, jar lids, corn cob holders, etc., in a covered section. Close the cover to hold small items in place.
[Illustration of a silverware basket with compartments. It shows sharp items pointing down and a 'X' symbol over nested utensils, indicating nesting should be avoided.]
When covers are up, mix items in each section of the basket with some pointing up and some down to avoid nesting. Water spray cannot reach nested items.
Be sure nothing protrudes through the bottom of the basket or rack to block the spray arm.
Do not mix silver and stainless to avoid damaging the silver finish.
The silverware basket can be separated and placed in several locations in the bottom rack. Load silverware in all sections or just one, depending on your load.
Adding a Dish
To add or remove items after wash cycle starts:
- Unlatch door and wait a few seconds until wash action stops before opening.
- Add the item and wait a few seconds to allow cold air to slowly expand inside dishwasher.
- Close door firmly to latch and resume cycle.
Dishwasher Dispenser & Detergents
Filling the Detergent Dispenser
The detergent dispenser has one main wash cup and one prewash cup. The covered cup opens automatically to release detergent.
- Use only fresh automatic dishwashing detergent. Other detergents will cause oversudsing.
- When using automatic dishwashing detergent tabs, place one tab in main wash cup and close.
- Add detergent just before starting cycle.
- Store detergent in a cool, dry location. Moist or caked detergent will not dissolve properly.
❗ CAUTION The use of industrial grade detergent can damage the heating coil and other parts of the dishwasher leading to damage to the unit and surrounding property. Use only household grade automatic dishwasher detergents.
[Diagram of the detergent dispenser showing a covered Main Wash Cup and an uncovered Pre Wash Cup, with a Cover Latch.]
How much Detergent to use
The amount of detergent to use depends on the water hardness. Water hardness is measured in grains per gallon. Using too little detergent can result in poor cleaning and hard water filming or spotting. Using too much detergent in soft water can cause a permanent film called etching. Your local water company, water softener company or county extension agent can tell you the water hardness in your area.
Cycle | Soft Water (0-3 grains) | Medium Hard Water (4-8 grains) | Hard Water (9-12 grains) | Very Hard Water* (over 12 grains) |
---|---|---|---|---|
Heavy Wash or Normal Wash | 2 teaspoons (each cup-1/4 full) | 5 teaspoons (each cup-fill to line above "Regular") | 8 teaspoons (each cup-completely full) | Each Cup-Completely Full (water softener recommended) |
Eco Wash or Upper Rack | 2 teaspoons (each cup-1/4 full) | 5 teaspoons (each cup-fill to line above "Regular") | 8 teaspoons (each cup-completely full) | Each Cup-Completely Full (water softener recommended) |
Quick Rinse | No Detergent | No Detergent | No Detergent | No Detergent (water softener recommended) |
*Note: For very hard water, detergent alone may not be enough. A water softener is recommended to improve water quality and dishwashing performance. Try adding more detergent at the beginning of the main wash portion of the cycle. As a rule, use 1 teaspoon for each grain above 12. Unlatch the door, open slowly and add detergent to the bottom of the tub. Close the door to latch and the dishwasher will continue through the cycle.
Rinse Aid
Rinse aid greatly improves drying and reduces water spots and filming. Water "sheets" off dishes rather than forming water droplets that cling and leave spots.
A dispenser, located next to the detergent cup, automatically releases a measured amount of rinse aid during the last rinse. If spotting and poor drying are problems, increase the amount of rinse aid dispensed by rotating the dial to a higher number. The dial is located under the dispenser cap. The indicator will be dark when full and will show clear when it is time to refill.
To add liquid rinse aid, turn dispenser cap 1/4 turn counterclockwise and lift out. Pour in rinse aid until liquid touches the indicated fill level. Replace cap.
Do not overfill since this can cause oversudsing. Wipe up any spills with a damp cloth.
The dispenser holds enough for 35 to 140 washes, depending on setting.
[Diagram of the Rinse Aid dispenser showing an opening, an indicator, a dial with 'Less' and 'More' settings (numbered 1-3), and a Dispenser Cap. It indicates the adjustable setting for rinse aid.]
Factors Affecting Performance
Water Pressure
The hot water line to dishwasher must provide water pressure between 20 and 120 psi.
Low water pressure may occur when laundry or showers are in operation. Wait until water use is reduced before starting dishwasher.
Water Temperature
Hot water is needed for best dishwashing and drying results. Water entering dishwasher should be 120°F (49°C) to give satisfactory results.
To check water temperature entering dishwasher:
- Turn on hot water faucet nearest dishwasher for several minutes to clear cool water from pipes.
- Hold a candy or meat thermometer in stream of water to check the temperature.
- If temperature is below 120°F (49°C), have a qualified person raise the hot water heater thermostat setting.
Important: Before starting a cycle, run hot water to clear cool water from pipe.
The HEAT DRY option in combination with rinse aid will give you excellent drying results. The energy to use HEAT DRY costs pennies per cycle. You may turn off the HEAT DRY option, however you will have items in your dish load that will not be dry at the end of the cycle.
Care & Cleaning
Burn Hazard
⚠️ WARNING Allow heating element to cool before cleaning the interior. Failure to do so can result in burns.
Exterior
Occasionally wipe with a mild nonabrasive detergent and water. Rinse and dry.
Interior
The inside of the dishwasher is self-cleaning with normal use. If needed, clean around the tub gasket area with a damp cloth.
Filter
The filter is self-cleaning. A glass trap located in the center of the filter is designed to collect pieces of broken glass, straws, bones and pits. To remove items in glass trap, grasp handle, lift out, empty and replace.
[Illustration showing the dishwasher filter with a glass trap in the center, and instructions on how to remove it.]
Note: Hard water may cause lime deposit buildup on the interior of the dishwasher. For cleaning instructions, see "Removing Spots and Film" section.
Overfill Protector
The Overfill Protector keeps dishwasher from overfilling and is located in the left front corner of the tub.
- Clean occasionally with household cleaner containing vinegar or bleach to dissolve any buildup.
- The Overfill Protector should move up and down freely about one inch. If it does not move, lift and clean underneath.
Care of Drain Air Gap
If a drain air gap was installed for your built-in dishwasher, check to make sure it is clean so the dishwasher will drain properly. A drain air gap is usually mounted on countertop and can be inspected by removing the cover. This is not part of your dishwasher and is not covered by warranty.
Property Damage Hazard
❗ CAUTION Freezing temperatures may cause water lines to rupture. Be sure all supply lines to and circulating lines within dishwasher are protected. Failure to do so could result in property damage.
Winterizing
A dishwasher left in an unheated place should be protected from freezing. Have a qualified person do the following:
To Disconnect Service:
- Turn off electrical power to the dishwasher at the supply source by removing fuses or tripping circuit breaker.
- Shut off water supply.
- Place a pan under the inlet valve. Disconnect water line from inlet valve and drain into pan.
- Disconnect drain line from pump and drain water into pan.
Note: See Installation Instructions for more details.
To Restore Service:
- Reconnect the water, drain, and electrical power supply.
- Turn on water and electrical power supply.
- Fill both detergent cups and run dishwasher through a NORMAL cycle.
- Check connections to make sure they do not leak.
Note: See Installation Instructions for more details.
Solutions to Common Dishwashing Problems
Food Soils Left on Dishes
- Choose another cycle for longer washing time.
- Check rack loading section for proper loading—avoid nesting items.
- Home water pressure may be too low—should be 20 to 120 pounds per square inch (psi).
- Check incoming water temperature. It should be 120°F (49°C). (See Factors Affecting Performance.)
- Check water hardness. For extremely hard water, it may be necessary to install a water softener. (See Detergent Chart.)
- Use fresh detergent.
- Check to make sure funnel in top rack is not blocked.
- Make sure items are not blocking the spray arms, preventing them from rotating.
Dishes not Dry
- Select HEAT DRY option.
- Make sure the rinse aid dispenser is filled.
- Increase the amount of rinse aid. (See Rinse Aid.)
- Check the incoming water temperature. It should be 120°F (49°C).
- Check for proper loading—avoid nesting items.
- Plastic items may need to be towel dried.
- Cups with a concave bottom will collect water.
Glassware/Flatware Spotted or Cloudy
- Check to see that proper amount of detergent is being used for cycle selected. Also, check phosphate level. (See Detergent Usage Guide.)
- Home water pressure may be too low—it should be 20 to 120 pounds per square inch (psi).
- Water temperature may be low. Avoid extremely low or high temperatures. (See Factors Affecting Performance.)
- Avoid overloading and improper loading. (See Preparing and Loading Dishes.)
- Use fresh detergent. Old detergent is ineffective.
- Make sure rinse aid dispenser is filled.
Dishware Chipped
- Load with care and do not overload. (See Preparing and Loading Dishes.)
- Place delicate items in top rack.
- Place glasses securely against pins and not over pins.
- Load items so they are secure and don't jar loose when moving racks in and out. Move racks in and out slowly.
- Make sure tall glasses and stemware will clear top of tub when rack is pushed in.
- Fine antique china and crystal should be hand-washed.
Dishware Stained or Discolored
Tea and coffee can stain cups. Remove the stains by hand washing in a solution of 1/2 cup (120 ml) bleach and one quart (1 L) of warm water. Rinse thoroughly.
Iron deposits in water can cause a yellow or brown film. A special filter installed in the water supply line will correct this problem. (See Removing Spots and Film.)
Aluminum utensils can leave gray/black marks when they rub against other items. Load properly.
Certain high acid foods can cause discoloration of stainless steel and plastics if allowed to sit for a long period. Use the QUICK RINSE cycle or rinse by hand if not operating dishwasher at once.
Mixing stainless steel and silver utensils in silverware basket can cause pitting of the stainless steel blades. Avoid mixing stainless steel and silver.
Etching
- Using too much detergent in soft or softened water causes this film that cannot be removed.
- Check water hardness. For extremely hard water, it may be necessary to install a water softener. (See Dishwasher Dispenser & Detergents.)
- Adjust the amount of detergent based on the water hardness. (Check Detergent Usage Guide.)
- Lower the water temperature.
Detergent Left in Cups
- Detergent may be old. Discard and use fresh detergent.
- Be sure water action can reach the dispenser.
- Check to see if cycle has been completed.
- Make sure items do not prevent the detergent dispenser from opening.
Dishwasher Leaks
- Use only fresh detergent designed for automatic dishwashers. Measure detergent carefully. Try a different brand.
- Spilled rinse aid can cause foam and lead to overflowing. Wipe up any spills with a damp cloth.
- Check to see that dishwasher is level. (See Installation Instructions.)
Normal Sounds You Will Hear
Normal sounds include water fill, water circulation, and motor sounds.
There is a noticeable change in sound when the wash action switches between the lower and middle spray arm. This is normal since each spray arm has its own sound.
It is normal for dishwasher to pause (no sound) when the wash action is switching between the lower and middle spray arms.
Water in Bottom of Tub
Water left in bottom of tub after cycle is complete is not normal. If water remains in the bottom of the tub, dishwasher may not be draining properly. (See Dishwasher Does Not Drain Properly.)
Vapor at Vent
Water vapor escapes from the vent during the drying part of cycle. This is normal.
Dishwasher Won't Start
- Check to see if circuit breaker is tripped or if a fuse is blown.
- Make sure water supply is turned on.
- Check to see if cycle is set correctly. (See Operating Instructions.)
- Is dishwasher set for delay start option?
- Make sure door is closed and latched.
Dishwasher Does Not Drain Properly
- If unit is hooked up to a food waste disposer, make sure the disposer is empty.
- Check to see if the knockout plug has been removed from inside the food waste disposer inlet.
- Check to see if drain hose is kinked.
- Make sure cycle is complete, not in a pause.
Cycle Takes a Long Time
- Is cycle in a water heating delay?
- Check incoming water temperature. It should be 120°F (49°C).
- Has the delay start option been selected?
Dishwasher Won't Fill
- Is water supply turned on?
- Does overfill protector move up and down freely? (See Overfill Protector section.)
- The normal full water level of the dishwasher will only reach the bottom of the heater clips.
Dishwasher Has an Odor
Soiled dishes left in dishwasher too long can create an odor. Use the QUICK RINSE cycle.
There will be a "new" smell when first installed. This is normal.
Stains on Tub Interior
Washing large amounts of dishware with tomato-based soil can cause a pink/orange appearance. This will not affect performance and will gradually fade over time. Pre-rinsing or using the QUICK RINSE cycle will reduce the chance of staining. Using the heat dry off option will lessen staining.
Removing Spots and Film
Hard water can cause lime deposit buildup on the interior of the dishwasher. Dishes and glasses may also get spots and film for a number of reasons. (See Glassware/Flatware Spotted or Cloudy section.) To remove buildup, spots and film, clean using the following instructions:
- Load clean dishes and glasses in normal manner. Do not load any metal utensils or silverware.
- Do not add detergent.
- Select the HEAVY WASH cycle. Close and latch door.
- Allow dishwasher to run for 20 minutes to reach the main wash portion of cycle.
- Unlatch and open door and pour 2 cups of white vinegar into the bottom of dishwasher.
- Close and latch door and allow cycle to finish.
Note: If these conditions persist, a home water softener should be considered.
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But, like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new appliance. Here's what the Agreement* includes:
- Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverages goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage - real protection.
- Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product.
- Unlimited service and nationwide service, as often as you want us, whenever you want us.
- "No-lemon" guarantee - replacement of your covered product if Four or more product failures occur within twelve months.
- Product replacement if your covered product can't be fixed.
- Annual Preventive Maintenance Check at your request - no extra charge.
- Fast help by phone - we call it Rapid Resolution phone support from a Sears representative on all products. Think of us as a "talking owner's manual".
- Power surge protection against electrical damage due to power fluctuations.
- $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.
- Rental reimbursement if repair of your covered product takes longer than promised.
- 10% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk-free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information call 1-800-827-6655 (in the U.S.A.).
*Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and major home items, in the U.S.A. call 1-800-4-MY-HOME®.
Contact Information
Your Home
For troubleshooting, product manuals and expert advice:
managemylife
www.managemylife.com
For repair - in your home - of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it!
For the replacement parts, accessories and owner's manuals that you need to do-it-yourself.
For Sears professional installation of home appliances and items like garage door openers and water heaters.
1-800-4-MY-HOME® (1-800-469-4663)
Call anytime, day or night (U.S.A. and Canada)
www.sears.com
www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.)
www.sears.com
1-800-469-4663 (Canada)
www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.)
1-800-361-6665 (Canada)
Para pedir servicio de reparación a domicilio, y para ordenar piezas:
1-888-SU-HOGAR® (1-888-784-6427)
www.sears.com
Au Canada pour service en français:
1-800-LE-FOYER MC (1-800-533-6937)
www.sears.ca
Sears
© Registered Trademark / ™ Trademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada / ™ Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países
MC Marque de commerce / MD Marque déposée de Sears Brands, LLC