Quick Guide: Pairing Procedure for Android
Item No.: 12-2018-02
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Document No.: 12-2018-02
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Connecting Your CASO Product to the CASO App
This quick guide explains how to connect your CASO product to the CASO app, enabling you to control the product remotely.
Important: You will need a stable Wi-Fi network for setup. This network should remain active after setup to maintain the connection to your CASO product.
Setup Steps:
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Download the CASO app from your app store and set up a CASO account.
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Switch on your CASO product completely.
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Open the CASO app and press the "Add device" button.
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Press the pairing button combination on your CASO product as indicated in the CASO app. Typically, this involves pressing the Power and Light buttons simultaneously until the CASO product beeps.
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Release the buttons as soon as you hear the beeping sound. After approximately 5-10 seconds, a four-digit code (pairing code) will appear on the device's display. This code is displayed for 3 minutes. You can remove the pairing code from the display at any time by pressing the "Light" button.
Example pairing code display: A four-digit hexadecimal code (e.g., A1B2) will be shown.
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In the CASO app, click "Continue". The app will then begin searching for new CASO products. If no new product is found, a "No new devices found" notification will appear. Confirm by clicking "OK" and repeat the steps starting from Step 3.
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Select your new CASO product in the CASO app. You will be prompted to enter the pairing code (the 4-digit code shown on the device's display). Note that this is a hexadecimal code; only characters 0-9 and a-f (case-insensitive) are valid.
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Select your Wi-Fi network:
- Network name (SSID)
- Password (pre-shared key)
Important: Connections are only supported for 2.4 GHz (802.11n) networks.
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After transmitting your Wi-Fi data to the CASO product, it will be assigned to your account. The outcome is stored in the CASO cloud, ensuring your data is not lost even after re-installation. This process may take up to 2 minutes.
The CASO product will restart automatically upon completion.
Note: The time it takes for device data to appear in the CASO app may vary depending on connection quality.
