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Warranty Information

A one-year limited manufacturer's warranty is offered from the date of purchase. This warranty covers manufacturing defects in materials and parts, including the bottom cross base, top cross base, and hardware. The warranty does not cover damage caused by accidents or any unreasonable use. This limited warranty is only applicable to the original purchase and is non-transferable. The original receipt is required as proof when making a claim.

Customer Service

We are committed to providing quality products and timely customer service. If you have any further questions or need replacement parts, please feel free to contact us via email at: angela_qimark@163.com. Our 24-hour customer service will respond to you as soon as possible.

✋ If parts are missing or damaged, a free replacement will be sent. Please leave your order number or an order information screenshot in the email.

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