AOC Q27G3XMN LCD Monitor User Manual

Model: Q27G3XMN

Website: www.aoc.com

Safety

National Conventions

The following subsections describe notational conventions used in this document.

NOTE, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are NOTE, cautions, and warnings, and they are used as follows:

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.

The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer's instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.

To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

Recommended Ventilation Areas

Diagram showing recommended ventilation space around the monitor when installed with the stand. It indicates 4 inches (10cm) of space on the sides and back, and 12 inches (30cm) on the top.

Diagram showing recommended ventilation space when wall-mounted, indicating 4 inches (10cm) on the sides and back.

Cleaning

Clean the cabinet regularly with a water-dampened, soft cloth.

When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid into the case.

Please disconnect the power cord before cleaning the product.

Cleaning Steps:

Other

If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

Setup

Contents in Box

Diagram showing the monitor, QSG (Quick Start Guide), Warranty Card, Stand, and Base.

Diagram showing Power Cable, DP Cable, and HDMI Cable.

Note: Not all signal cables (DP, HDMI cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base

Please setup or remove the base following the steps as below.

Setup:

Diagram showing steps to attach the monitor stand base: 1. Insert stand into base. 2. Secure with screw. 3. Align arm with monitor. 4. Tighten screw.

Remove:

Diagram showing steps to remove the monitor stand base: 1. Loosen screw. 2. Remove stand from base. 3. Align arm with monitor. 4. Remove screw.

Adjusting the monitor

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference.

Hold the stand so you will not topple the monitor when you change the monitor's angle.

You are able to adjust the monitor as below:

ℹ️ NOTE: Do not touch the LCD screen when you change the angle. Touching the LCD screen may cause damage.

⚠️ Warning:

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

Diagram showing the back of the monitor with numbered ports: 1. Power, 2. HDMI1, 3. HDMI2, 4. DP, 5. Earphone.

Connect to PC:

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.

To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.

Diagram showing steps for wall mounting: 1. Remove base. 2. Assemble wall mounting arm. 3. Attach arm to monitor back. 4. Reconnect cables.

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure.

Note: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.

Diagram showing tilt angle limits: less than or equal to 5 degrees (safe), greater than 5 degrees (warning).

⚠️ Warning:

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Adaptive-Sync function

Graphics Cards

Processors

HDR

It is compatible with input signals in HDR 600 format.

The display may automatically activate the HDR function if the player and content are compatible. Please contact the device manufacturer and the content provider for information on the compatibility of your device and content. Please select "OFF" for the HDR function when you have no need for automatical activation function.

ℹ️ NOTE:

  1. No special setting is needed for the DisplayPort/HDMI interface in WIN10 versions lower (older) than V1703.
  2. Only the HDMI interface is available and the DisplayPort interface cannot function in WIN10 version V1703.
  3. 3840x2160@50Hz/60Hz only suggest for Blu-ray Player, Xbox and PlayStation.

a. The display resolution is set to 2560*1440, and HDR is preset to On.

b. After entering an application, the best HDR effect can be achieved when the resolution is changed to 2560*1440 (if available).

Configuration Steps for HDR:

Adjusting

Hotkeys

Diagram showing monitor control buttons labeled 1 through 5, corresponding to Source/Exit, Game Mode/<, Dial Point/>, Menu/Enter, and Power.

Button Function
1. Source/Exit When the OSD is closed, press Source/Exit button will be Source hot key function.
2. Game Mode/< When there is no OSD, press "<" key to open game mode function, then press "<" or ">". key to select game mode (FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.
3. Dial Point/> When there is no OSD, press ">". button to activate Dial Point or Dynamic Dial Point, or turn it off.
4. Menu/Enter Activate the OSD menu or function adjustment confirmation.
5. Power Press the power key to turn on/off the monitor.

OSD Setting

Basic and simple instruction on the control keys.

Diagram showing the main OSD menu categories: Game Setting, Luminance, Color Setup, Picture Boost, Extra, OSD Setup.

OSD Navigation:

  1. Press the MENU-button to activate the OSD window.
  2. Press < or > to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
  3. Press < or > to change the settings of the selected function. Press AUTO-button to exit. If you want to adjust any other function, repeat steps 2-3.
  4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on.

Notes:

Game Setting

Screenshot of the Game Setting OSD menu with options like Game Mode, Shadow Control, Game Color, Adaptive-Sync, Overdrive, Low Input Lag, Frame Counter, Volume.

Setting Options Description
Game Mode Off, FPS, RTS, Racing, Gamer 1, Gamer 2, Gamer 3 No optimization by Smart image game. For playing FPS (First Person Shooters) games. Improves dark theme black level details. For playing RTS (Real Time Strategy) games. Improves the image quality. For playing Racing games, Provides fastest response time and high color saturation. User's preference settings saved as Gamer 1, Gamer 2, Gamer 3 respectively.
Shadow Control 0-100 Shadow Control Default is 50, then end-user can adjust from 50 to 100 or 0 to increase contrast for clear picture. 1. If picture is too dark to be saw the detail clearly, adjusting from 50 to 100 for clear picture. 2. If picture is too white to be saw the detail clearly, adjusting from 50 to 0 for clear picture.
Game Color 0-20 Game Color will provide 0-20 level for adjusting saturation to get better picture.
Adaptive-Sync On / Off Adjust the Adaptive-Sync.
Overdrive Off/Weak/Medium/ Strong Adjust the response time.
Low Input lag On / Off Turn off frame buffer to decrease input lag.
Frame Counter Off / Right-Up / Right-Down / Left-Down / Left-Up Display V frequency on the corner selected (Frame counter feature only works with AMD graphic card.)
Volume 0-100 Adjust volume setting

Note: When "HDR Mode" and "HDR" under "Luminance" is set to non-off, "Game Mode", "Shadow Control" and "Game Color" can't be adjusted.

Luminance

Screenshot of the Luminance OSD menu with options like Contrast, Brightness, Eco Mode, Gamma, DCR, HDR, HDR Mode, Local Dimming.

Setting Range/Options Description
Contrast 0-100 Contrast from Digital-register.
Brightness 0-100 Backlight Adjustment
Eco Mode Standard, Text, Internet, Game, Movie, Sports, Reading, Uniformity Standard Mode, Text Mode, Internet Mode, Game Mode, Movie Mode, Sports Mode, Reading Mode, Uniformity Mode
Gamma Gamma1, Gamma2, Gamma3 Adjust to Gamma 1, Adjust to Gamma 2, Adjust to Gamma 3
DCR Off/On Disable/ Enable dynamic contrast ratio
HDR Off / DisplayHDR / HDR Picture / HDR Movie / HDR Game Set the HDR profile according to your usage requirements. Note: When HDR content is detected, the HDR option will be displayed for adjustment.
HDR Mode Off / HDR Picture / HDR Movie / HDR Game Optimized for the color and contrast of the picture, which simulates HDR effect. Note: When HDR content is not detected, the HDR mode option will be displayed for adjustment.
Local Dimming Off/Low/ Medium/ Strong Disable or Choose Local Dimming

NOTE:

Color Setup

Screenshot of the Color Setup OSD menu with options like LowBlue Mode, Color Temp., Color Gamut, DCB Mode, DCB Demo, Red, Green, Blue.

Setting Options Description
LowBlue Mode Off / Multimedia / Internet / Office / Reading Decrease blue light wave by controlling color temperature.
Color Temp. Warm, Normal, Cool, User Recall Warm Color Temperature from EEPROM. Recall Normal Color Temperature from EEPROM. Recall Cool Color Temperature from EEPROM. Red Gain from Digital-register, Green Gain Digital-register, Blue Gain from Digital-register.
Color Gamut Panel Native, sRGB, DCI-P3 Standard color space panel. Recall SRGB Color Temperature from EEPROM. Recall DCI-P3 Color Temperature from EEPROM.
DCB Mode Off, Full Enhance, Nature Skin, Green Field, Sky-blue, Auto Detect Disable DCB Mode. Enable Full Enhance Mode. Enable Nature Skin Mode. Enable Green Field Mode. Enable Sky-blue Mode. Enable AutoDetect Mode.
DCB Demo On or Off Disable or Enable Demo.
Red 0-100 Red gain from Digital-register.
Green 0-100 Green gain from Digital-register.
Blue 0-100 Blue gain from Digital-register.

NOTE: When "HDR/HDR Mode" under "Luminance” is set to "non-off", all items except "Color Gamut" are not adjustable under "Color Setup".

Picture Boost

Screenshot of the Picture Boost OSD menu with options like Bright Frame, Frame Size, Brightness, Contrast, H. Position, V. Position.

Setting Options Description
Bright Frame On or Off Disable or Enable Bright Frame
Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100 Adjust Frame horizontal Position
V. position 0-100 Adjust Frame vertical Position

NOTE: Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience. When "HDR/HDR Mode" under "Luminance” is set to "non-off”, all items under "Picture Boost" cannot be adjusted.

Extra

Screenshot of the Extra OSD menu with options like Input Select, Off Timer, Image Ratio, DDC/CI, Reset.

Setting Options Description
Input Select Auto / HDMI1 / HDMI2 / DP Select Input Signal Source
Off timer 0-24hrs Select DC off time
Image Ratio Wide/ 4:3 / 1:1 / 17"(4:3) / 19"(4:3) / 19"(5:4) / 19"W(16:10) / 21.5"W(16:9) / 22"W(16:10) / 23"W(16:9) / 23.6"W(16:9) / 24"W(16:9) Select image ratio for display.
DDC/CI Yes or No Turn ON/OFF DDC/CI Support
Reset Yes or No Reset the menu to default

OSD Setup

Screenshot of the OSD Setup menu with options like Language, Timeout, H. Position, V. Position, Transparence, Break Reminder.

Setting Options Description
Language English Select the OSD language
Timeout 5-120 Adjust the OSD Timeout
H. Position 0-100 Adjust the horizontal position of OSD
V. Position 0-100 Adjust the vertical position of OSD
Transparence 0-100 Adjust the transparence of OSD
Break Reminder On or Off Break reminder if the user continuously work for more than 1hrs

LED Indicator

Table showing LED Indicator status:

Status LED Color
Full Power Mode White
Active-off Mode Orange

Troubleshoot

Problem & Question Possible Solutions
Power LED Is Not On Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor. Is the power cord connected properly? Check the power cord connection and power supply.
No Images On The Screen Is the video cable connected correctly?? (Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection. * VGA/HDMI/DP input is not available on every model. If the power is on, reboot the computer to see the initial screen (the login screen.) If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Can you see "Input Not Supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has Ghosting Shadowing Problem Adjust the Contrast and Brightness Controls. Press hot-key (AUTO) to auto-adjust.
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back. Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using.
Monitor Is Stuck In Active Off-Mode The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing One Of The Primary Colors (RED, GREEN, or BLUE) Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.
Screen Image Is Not Centered Or Sized Properly Adjust H-Position and V-Position or press hot-key (AUTO).
Picture Has Color Defects (White Does Not Look White) Adjust RGB color or select desired color temperature.
Horizontal Or Vertical Disturbances On the screen Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press hot-key (AUTO) to auto-adjust.
Regulation & Service Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.)

Specification

General Specification

Category Details
Model name Q27G3XMN
Driving system TFT Color LCD
Viewable Image Size 68.5 cm diagonal
Pixel pitch 0.2331mm(H) x 0.2331mm(V)
Display Color 1.07 Billion [1]
Horizontal scan range 30k~230kHz (HDMI)
30k~255kHz (DP)
Horizontal scan Size(Maximum) 596.736mm
Vertical scan range 48~144Hz (HDMI)
48~180Hz [2] (DP)
Vertical Scan Size(Maximum) 335.664mm
Optimal preset resolution 2560 x 1440@60Hz
Plug & Play VESA DDC2B/CI
Power Source 100-240V~ 50/60Hz 2A
Power Consumption Typical(default brightness and contrast): 54W
Max. (brightness = 100, contrast =100): ≤190W
Standby mode: ≤0.5W
Connector Type HDMI/DP/Earphone Out
Signal Cable Type Detachable
Temperature Operating: 0°C~40°C
Non-Operating: -25°C~ 55°C
Humidity Operating: 10% ~ 85% (non-condensing)
Non-Operating: 5% ~ 93% (non-condensing)
Altitude Operating: 0~5000 m (0~16404ft )
Non-Operating: 0~12192m (0~40000ft )

Color Bit Table

Resolution HDMI2.0 DP1.4
YCbCr422 YCbCr444 YCbCr420 RGB
2560x1440 180Hz 10bpc V V
2560x1440 180Hz 8bpc V V
2560x1440 165Hz 10bpc V V
2560x1440 165Hz 8bpc V V V V
2560x1440 144Hz 10bpc V V V
2560x1440 144Hz 8bpc V V V V
2560x1440 120Hz 10bpc V V V
2560x1440 120Hz 8bpc V V V V
2560x1440 60Hz 10bpc V V V V
2560x1440 60Hz 8bpc V V V V
1920x1080 120Hz 8 bpc/10 bpc V V V V

[2]*Overclocking is achieved when resolution is at 2560x1440@170Hz, 2560x1440@180Hz. If any display error occurs during overclocking, please adjust the refresh rate to 165Hz.

Preset Display Modes

Mode Resolution (±1Hz) Horizontal Frequency(kHz) Vertical Frequency(Hz)
STANDARD 640×480 @60Hz 31.475 59.952
640x480@72Hz 37.861 72.809
VGA 640x480@75Hz 37.500 75.000
640x480@100Hz 51.080 99.769
640x480@120Hz 60.938 119.720
SVGA 800x600@56Hz 35.156 56.250
800×600 @60Hz 37.879 60.317
800x600@72Hz 48.077 72.188
800x600@75Hz 46.875 75.000
800x600@100Hz 62.760 99.778
800x600@120Hz 76.302 119.972
XGA 1024x768@60Hz 48.363 60.004
1024x768@70Hz 56.476 70.069
1024x768@75Hz 60.023 75.029
1024x768@100Hz 80.450 99.811
1024x768@120Hz 97.550 119.989
SXGA 1280x1024@60Hz 63.981 60.020
1280x1024@75Hz 79.976 75.025
FHD 1920×1080 @60Hz 67.500 60.000
1920x1080@50Hz 56.250 50.000
1920x1080@120Hz 137.260 119.982
QHD 2560×1440 @60Hz 88.787 59.951
2560x1440 @120Hz 182.996 119.998
2560x1440 @144Hz 222.056 143.912
2560x1440 @165Hz 242.547 164.998
2560x1440@170Hz 249.902 170.002
2560x1440@180Hz 264.603 180.002
DOS 720x400@70Hz 31.469 70.087
VGA 640x480@67Hz 35.000 66.667
SVGA 832x624@75Hz 49.725 74.551

Note: According to the VESA standard, there may be a certain error (+/-1Hz) when calculating the refresh rate (field frequency) of different operating systems and graphics cards. In order to improve compatibility, the nominal refresh rate of this product has been rounded off. Please refer to the actual product.

Pin Assignments

19-Pin Color Display Signal Cable

Diagram of a 19-Pin Color Display Signal Cable connector.

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-
5. TMDS Data 1Shield 13. CEC
6. TMDS Data 1- 14. Reserved (N.C. on device)
7. TMDS Data 0+ 15. SCL
8. TMDS Data 0 Shield 16. SDA

20-Pin Color Display Signal Cable

Diagram of a 20-Pin Color Display Signal Cable connector.

Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR

Plug and Play

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

Models: Q27G3XMN LCD Monitor, Q27G3XMN, LCD Monitor, Monitor

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