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User Manual for ANKER models including: A2934, A2934 Electric Vehicle Charger, Electric Vehicle Charger, Vehicle Charger, Charger
Anker Electric Vehicle Charger, 7.6KW Level 2 Portable Fast Charger with J1772 Connector and 25 ft Cable, NEMA 14-50 Plug, Scheduled Charging, Works with EV and Hybrid Vehicles, for Home and Outdoor : Automotive
File Info : application/pdf, 9 Pages, 2.02MB
DocumentDocumentFor tutorial videos, FAQs, manuals, and more information, please visit: https://support.anker.com Or scan the QR code below: Live Charged. @anker_jp @AnkerDeutschland @AnkerJapan @Anker @Anker_JP Product Number: A2934 Anker EV Charger (Portable, 7.6kW, 25 ft) USER MANUAL Version : 1.0 CONTENTS CONTENTS 1. Safety Tips.................................................................................................................................2 2. Important Information ............................................................................................................3 2.1 Specified use .....................................................................................................................3 2.2 About this Manual ............................................................................................................3 3. Use of Products........................................................................................................................4 3.1 Product Appearance Size ................................................................................................4 3.2 Product Appearance Introduction .................................................................................4 3.3 Product Performance Description .................................................................................5 3.4 LED Indicator Instruction ................................................................................................6 3.5 Equipment Parts List.........................................................................................................6 4. Operation Guide........................................................................................................................7 4.1Operation Steps..................................................................................................................7 5. Wallbox Installation Method...................................................................................................9 5.1 Wallbox Rendering ............................................................................................................9 5.2 Fixing Cover Installation Drawing .................................................................................9 5.3 Gun Holder Installation Drawing .................................................................................10 5.4 Installation Environment Requirements.....................................................................10 5.5 Power Supply Requirements .......................................................................................10 6. Troubleshooting.....................................................................................................................11 6.1 Troubleshooting Table ...................................................................................................11 7. Maintenance...........................................................................................................................13 7.1 Maintenance.....................................................................................................................13 7.2 Important Matters .........................................................................................................13 7.3 After sales information ................................................................................................16 USER MANUAL 1 1. SAFETY TIPS IMPORTANT SAFETY INSTRUCTIONS WARNING: This manual contains important instructions for AC charger series that shall be followed during installation, operation and maintenance of the unit. 1) Read all the instructions before using this product; 2) This device should be supervised when used around children; 3) Do not put fingers into the electric vehicle connector; 4) Do not use the product when the charging cable has been damaged or frayed; 5) Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage; 6) The whole installation should be operated by qualified professional electrician; 7) Be careful! Any incorrect operation may cause life danger, injury or equipment damage. The manufacturer would refuse to accept any claim arising therefrom. 8) Please make sure this instruction manual is fully understood and the specified conditions are met before any operations of the EV charger; 9) Please do not operate under any circumstances that may cause electric leakage; 10) Changes or modifications to this unit not expressly approved by the part responsi- ble for compliance could void the user's authority to operate the equipment; 11) This equipment complies with FCC radiation exposure limits set forth for an rolled environment. 12) This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. SAVE THESE INSTRUCTIONS USER MANUAL 2 2. IMPORTANT INFORMATION 2.1 Specified use This type of product is a charger that can charge electric vehicles in indoor and outdoor areas; When installing and connecting the charger, the relevant regulations of the local country or government shall be observed; The specified use of the equipment includes complying with the environmental conditions under any circumstances; During the storage or use of the equipment, it is necessary to store the charger and its supporting components in a dry and ventilated indoor place with a temperature of -30 ~+50 and a daily average temperature of 35 within 24 hours; Monthly average relative humidity 90% (25 ), no condensation on the surface; After the installation, the shell of the charger shall be kept sealed to avoid soaking in rain; The place of use shall be free of explosive media, the surrounding media shall not contain harmful gases and conductive media that corrode metals and damage insulation, and shall not be filled with steam or serious mold; The place of use should avoid direct sunlight. When installing outdoors, it is recommended to install sunshade facilities for the charger; When the AC charger is not in use, the charging gun shall be placed 0.5 m~1.5 m away from the ground; Equipment shall be developed, produced, inspected and filed according to relevant safety standards. Therefore, there will be no unnecessary property loss or personnel danger, if the instructions and safety standards are followed strictly; The instructions contained in this manual must be strictly followed, otherwise potential safety hazards may occur or the built-in protection devices may fail. Although this manual describes the relevant safety tips, it is still necessary to pay attention to the safety regulations and accident prevention regulations in accordance with the corresponding application; Due to technical or legal restrictions, it is impossible to supply all models/options to the region; For any special requirements, pls feel free to contact us. 2. 2 About this Manual This manual is applicable to the following groups: The end customer (EV charger user) The technical staff of debugging and service The final explanation of this manual belongs to the company. USER MANUAL 3 3. USE OF PRODUCTS 3.1 Product Appearance Size 297mm 53.8mm 106.6mm 3.2 Product Appearance Introduction A B C D E F G H A Input Wire J B LOGO C Panel I D Display Screen E Indicator F Current Button G Time Button H Output Wire I Plug J Charging Gun USER MANUAL 4 3. USE OF PRODUCTS 3.3 Product Performance Description Product Characteristics Product Item A2934 Output Power Operating Current 7.6kW 32 AMax Current Adjustability 16A-20A-24A-32A Installation Method Portable/Wallbox Operating Voltage L1 /L2 /PE240 Vac(±15 %) Operating Frequency 60Hz±1Hz Cable Length AC Input Plug 7.5m(25ft) NEMA 14-50P Connector Type Indicator Type 1(SAE J1772) 3-Color Indicator User Interface 1.3inches OLED Screen Charging Method Plug and Charge Appearance Size 297 mm X 106.6 mm X 53.8mm Product Weight 4.2kg Protection Characteristics Over Voltage Protection Input Voltage120 %, relay is off Under Voltage Protection Input Voltage80 %, relay is off Over Load Protection Output Current110 %, relay disconnected, the power supply needed to be cut off and restored Over Temperature Protection When the temperature of the main board reached 85 ¥ , the power was reduced to 50%, and it was turned Ground Protection The ground wire is not detected or the ground wire is disconnected during charging. The relay is disconnected. Leakage Protection CCID20, leakage, the relay was off Environment Characteristics Operating Temperature -30¥ ~ +50¥c-22~+122 Storage Temperature -35¥ ~ +80¥c-31~+176 Operating Humidity Operating Altitude 5 % ~ 95 % RH 2000 m Protection Degree TYPE 4 / IP66 USER MANUAL 5 3. USE OF PRODUCTS MTBF Warranty Safety Standard Reliability 100 , 000H 2Years UL2594, UL2231-1/-2, UL1998, UL991, UL2251 3.4 LED Indicator Instruction No. Charging Status 1 Standby 2 Insert the Plug 3 Charging 4 C P Abnormal 5 Over voltage/Under voltage 6 Ground Fault 7 Over-current Protection 8 Leakage Protection 9 Over-temperature Protection Indicator Color Blue Green Green Red Red Red Red Purple Purple Indicator Status Always on Always on Flashing Always on Flashes once every 1S Flashes once every 2S Flashes once every 4S Flashes once every 1S Flashes once every 2S 3.5 Equipment Parts List No. Equipment Parts 1 AC Charging Pile 2 Fixing Cover 3 Gun Holder 4 Screw 5 Expandable Rubber Stopper 6 Certification 7 User Manual Quantity 1 1 1 7 7 1 1 USER MANUAL 6 4. OPERATION GUIDE 4.1 Operation Steps 1 Plug the charger into the socket Specification of Switch and Socket Power Current Switch/Socket 7kW 32A(Max) 40A(2P leakage protector)/32A Socket For power safety, add overcurrent protection device/circuit breaker at the product input. GROUNDING INSTRUCTIONS This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING Improper connection of the equipmentgrounding conductor is able to result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Adjust 2 charging parameter Adjust charging time according to personal time Adjust the charging Time Button(adjust reservation time) current according to the power Indicator supplycurrent of the socket No plug Connect Charge Operating Status Operating Temperature Current Button(Adjust current level) Operating Voltage Power Quantity 78 240V Power No plug 32A kwh ( 16 Set A20 A24 A32 the charging delay A) Wait USER MANUAL 7 4. OPERATION GUIDE 3 Quick Start Connect to Start Charging Press the car remote control to unlock and stop charging The charging gun is directly inserted into the vehicle charging base, and the charging starts 4 Open the charging seat and confirm that there is no foreign matter 5 Hold the charging gun and connect the electric vehicle 6 After charging, remove the charging gun USER MANUAL 8 5. WALLBOX INSTALLATION METHOD 5.1 Wallbox Rendering A E B F C G Al Socket Bl Charging Pile Cl Fixing Cover D Dl Wall El Plug Fl Gun Holder Gl Charging Gun 5.2 Fixing Cover Installation Drawing A Al Wall B Bl Charging Pile C Cl7 Wall Hole Dl8 Expandable Rubber D Stopper E El Fixing Cover F Fl5 Self-tapping screw As shown in the above figure, place the fixing cover on the wall at a proper height, mark the hole location on the wall with a pencil, and use an impact drill to drill three 7 holes on the wall according to the hole marking, and drill three 8 expansion rubber plugs in the three holes. Finally, place the wall hanging shell on the wall, align the fixing holes of the fixing cover with the wall holes, and fasten them with 5 tapping screws. USER MANUAL 9 5. WALLBOX INSTALLATION METHOD 5.3 Gun Holder Installation Drawing A B Al7 Wall Holes C Bl8 Expandable Rubber Stopper D Cl Wall Dl Gun Holder E El5 Self-tapping screw ° As shown in the above figure, place the gun holder on the wall at a proper height, mark the hole location on the wall with a pencil, and use an impact drill to drill four 7 holes on the wall according to the hole marking, and drill four 8 expansion rubber plugs in the four holes. Finally, place the gun holder on the wall, align the fixing holes of the gun holder with the wall holes, and fasten them with 5 tapping screws. 5.4 Installation Environment Requirements The installation position of the charger shall not be close to dangerous locations or areas such as water, oil and gas pipelines The installation position shall be convenient for charging, the wiring length shall be shortened to reduce the energy consumption of cable resistance when laying lines The wall hanging parts and shall be fixed with screws. The installation wall shall be able to bear the gravity of the charger and its accessories, and shall not tilt after installation. The wall should not be too close to the internal line The protection degree for indoor installation shall be at least TYPE 4, and that for outdoor installation shall be at least TYPE 4. It is recommended that the charger be installed in an environment with sunshade or umbrella; The lighting and passage at the installation site of the charger must be safe and smooth A certain operating space shall be reserved for the installation of charger to facilitate the overhaul and maintenance of engineering personnel It is recommended that the customer install a circuit breaker at the front end of the charger. The mini circuit breaker should meet local regulations. 5.5 Power Supply Requirements The power supply mode of the portable AC charger is AC single-phase power supply, and the input electrical requirements are: °AC Operating Voltage: Refer to page 6 °AC Operating Frequency: Refer to page 6 °The capacity of the power supply system shall be greater than the maximu moperating power of the product; °For the specification of power socket, please refer to Specification and Configuration Table of Switch Socket on page 8. USER MANUAL 10 6. TROUBLESHOOTING 6.1 Troubleshooting Table Failure Causes and Solutions Unable to turn on Check the power supply and cables to ensure that they are not damaged in any way and are properly connected and that the power supply is properly powered. If you cannot resolve the problem, please contact a service partner. Unable to start charging Check the vehicle connector to make sure there is no foreign matter inside the gun, the cable is not damaged, and the vehicle connector and socket are in good contact. Check the unlock button to make sure it is locked and that the vehicle is set up properly. Touched the delayed charging button by mistake. Incomplete charge or overtime charge High temperatures can cause current derating or interrupt charging process. Overvoltage or undervoltage may cause interruption of charging. Poor grounding leads to incomplete product protection charging. The screen Please restart the device to charge. displays "CP Fault" If you cannot solve the problem, please contact the service partner. Indicates that the charger input voltage is higher than the limit value 288Vac(max). The screen Contact an electrician to confirm whether the supply displays voltage is normal. "Overvoltage fault" If you cannot solve the problem, please contact the service partner. Indicates that the charger input voltage is below the limit The screen 192Vac(min). Contact an electrician to confirm that the supply voltage is displays normal. "Low voltage fault" Please check whether the power supply load capacity is sufficient. If you cannot solve the problem, please contact the service partner. USER MANUAL 11 6. TROUBLESHOOTING Failure Causes and Solutions The screen displays "Ground fault" ° Check whether the ground status of the power supply socket is valid. The screen ° Please make sure that the vehicle charging current is within the rated range. displays ° If you cannot solve the problem, please contact the service "Overcurrent fault" partner. The screen ° Stop charging and leave it for 30 minutes before starting displays charging again. "Over Temperature ° If you cannot resolve the problem, please contact the fault" service partner. Button not responding ° You can operate the screen button before inserting the gun, and the button will be locked and not respond after inserting the gun. ° Please contact the service partner. Show o plug" ° Avoid fast and frequent plugging and unplugging. does not charge? ° Maybe vehicle problem, contact after-sale service. (*) Possible fault causes (fault status LED lights up): In principle, the fault must be cleared by pulling out the charging gun. The following reasons may lead to failure: Ground fault, electric leakage, charger pile ID not set. Please contact your service partner to maintain the equipment. USER MANUAL 12 7. MAINTENANCE 7.1 Maintenance ° The following routine maintenance items are only for reference, please refer to relevant standards and operation instructions for operation; ° Sunshade and rainproof measures shall be taken for the charging pile, and it is recommended to install a canopy outdoors; ° Regularly check whether the bolts of the charging pile are fastened, whether the connecting wire is loose, and whether the connection is not firm, and check whether there is short circuit; ° Pay attention to lightning protection and ensure effective shielding and reliable grounding of the charging pile; ° When using, try to control the output voltage and current of the charging pile within the nominal range, so as to ensure that the charging pile can work with the maximum efficiency; ° When the charging pile is out of service, the charging output shall be stopped first, then the power plug shall be pulled out and the power shall be cut off, then the cable shall be wound, and the charging pile shall be put back to its original position after the temperature of the charging pile drops to normal temperature; The output side connects the EV connector The input side is connected to the mains L1 KA1 L1 L2 KA2 L2 PE PE 12V+output 12V- 12V+output 12V- KA1 KA2 CP LN AC220V POWER MODULE DC12V relay control relay control MAIN CONTROL CIRCUIT temperature control LED electricle leakage detection overvoltage & under voltage protection EV connector power supply 7.2 Important Matters ° To ensure that you can enjoy the warranty service, please ensure that the tearproof label on your charging pile is intact; ° Your charging pile warranty is based on the date of purchase by the user and, if not available, the date the unit left the factory; ° Please show the original of the unit and invoice during warranty. USER MANUAL 13 7. MAINTENANCE Notice 1) The charger must be grounded through the grounding conductor of the permanent wiring system or equipment; 2) Please avoid installing in the direct sunlight or exposure environment, and try to use the charger in a cool and ventilated place; 3) Do not install and use the charger near flammable, explosive, combustible and chemical substances or steam; 4) Before installing or cleaning the charger, the power supply must be cut off to ensure that there is no power input. Do not touch the heat source, dirt or water source on the contact surface; 5) Please use the charger within the specified working parameters; 6) Only connect electric vehicles. Do not connect other loads (electric tools, etc.). 7) Do not use the charger for other purposes than charging or other vehicles that do not support the AC charger standard of the country where the product is located; 8) The charger must be checked regularly. If it is found to be defective, cracked, worn, damaged and inoperable, the charger shall be stopped immediately and the after sales service telephone shall be called; 9) Do not attempt to open, disassemble, modify or transform the charger without a professional electrician. The charger is not a device that can be maintained by users. Do not remove safety symbols, warning prompts, nameplates, signs or pipeline marks; 10) If you or your car are exposed to rainstorm, lightning, heavy snow or other severe weather conditions, do not use the charger to prevent any parts from being damaged; 11) Please handle with care when transporting the charger. Do not subject it to strong external force impact, and do not drag, twist or step on the charger and cable to prevent damage to any parts. At any time, please avoid and prevent the charger from being damaged by moisture, liquid and other foreign matters. 12) If there is water, damage or corrosion, please do not use it. Do not touch or charge the cable and charging gun head with wires, tools or other sharp hard objects; 13) If your EV is covered with a car cover or a car coat, please remove it before charging the car; 14) Users may affect or impair the function of the charger during usage if he/she wears any medical or implantable electronic device, such as cardiac defibrillators, pacemakers, etc; USER MANUAL 14 7. MAINTENANCE FCC Statements This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. 7. MAINTENANCE 7.3 After sales information 24 24 24 24 24 24 24 24 24 24 24 24 24 24 USER MANUAL 15 USER MANUAL 16